Webinar: What Does an Excellent Customer Service Strategy Look Like?

Related Articles
Customer Service Quotes with three quote frames on coloured background
99 Excellent Customer Service Quotes to Share With Your Team in 2024
People on phones in a queue
IVR Messaging: 11 Excellent On-Hold Messages to Keep Customers Engaged
strategy board
Call Centre Quality Assurance: How to Create an Excellent QA Programme
generic webinar replay image
Recorded Webinar: Simplify Your Self-Service Strategy
Genesys Xperience Event box
Green and orange coloured box with webinar title
875
Filed under - Call and Contact Centre Events, ,

Date: 02 May 2024 @ 2pm BST

Location: Virtual

Register Now

The bar is set higher than ever for delivering excellent customer service, but where do you start with getting your strategy right when there’s so much to consider?

From ever-changing customer expectations and evolving Artificial Intelligence capabilities, to the ongoing debate around self-service and hybrid working, join our webinar to cut through the noise and find out what the experts say you need to prioritise to truly deliver an excellent customer service strategy.

Panellists:

What You Will Learn:

  • How the CX landscape has changed
  • What you need to prioritise
  • How the latest technology can help
  • Quick wins for instant results

Register Now!

Author: Jo Robinson

Published On: 1st Mar 2024 - Last modified: 24th Apr 2024
Read more about - Call and Contact Centre Events, ,

Follow Us on LinkedIn

Recommended Articles

Customer Service Quotes with three quote frames on coloured background
99 Excellent Customer Service Quotes to Share With Your Team in 2024
People on phones in a queue
IVR Messaging: 11 Excellent On-Hold Messages to Keep Customers Engaged
strategy board
Call Centre Quality Assurance: How to Create an Excellent QA Programme
Simplifying your self service strategy featured image
Recorded Webinar: Simplify Your Self-Service Strategy