{"id":105458,"date":"2018-10-19T09:59:01","date_gmt":"2018-10-19T16:59:01","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=resources&#038;p=105458"},"modified":"2019-03-10T22:41:19","modified_gmt":"2019-03-11T05:41:19","slug":"frost-sullivan-from-old-school-to-next-gen-ivr","status":"publish","type":"resources","link":"https:\/\/www.genesys.com\/zh-cn\/resources\/frost-sullivan-from-old-school-to-next-gen-ivr","title":{"rendered":"Frost &#038; Sullivan: \u4ece\u4f20\u7edf\u6280\u672f\u5230\u4e0b\u4e00\u4ee3\u7684 IVR"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h1>Frost &#038; Sullivan: \u4ece\u4f20\u7edf\u6280\u672f\u5230\u4e0b\u4e00\u4ee3\u7684 IVR<\/h1>\n<p>[\/vc_column_text]<span class=\"g_separator genesys-light-gray\" style=\"height:2px\"><\/span>[vc_row_inner][vc_column_inner][vc_column_text]\u51e0\u5341\u5e74\u6765\uff0cIVR\u4e00\u76f4\u662f\u4f01\u4e1a\u5bf9\u5916\u7684\u7a97\u53e3\u3002\u4e00\u4e2a\u6709\u6548\u7684IVR\u7cfb\u7edf\u53ef\u4ee5\u4e3a\u4e00\u6d41\u7684\u5ba2\u6237\u670d\u52a1\u4f53\u9a8c\u9526\u4e0a\u6dfb\u82b1\u3002\u7136\u800c\uff0c\u8bb8\u591a\u4f01\u4e1a\u5ffd\u89c6\u4e86IVR\uff0c\u8ba9\u5ba2\u6237\u89c9\u5f97\u516c\u53f8\u843d\u540e\u4e8e\u65f6\u4ee3\u3002<\/p>\n<p>\u8ba9IVR\u505a\u4e3a\u670d\u52a1\u7a97\u53e3\uff0c\u4e3a\u60a8\u7684\u4e1a\u52a1\u71a0\u71a0\u751f\u8f89\u3002\u4e8b\u5b9e\u4e0a\uff0c\u5b83\u53ef\u4ee5\u6210\u4e3a\u5145\u6ee1\u6d3b\u529b\u7684\u591a\u529f\u80fd\u5168\u6e20\u9053\u7684\u5ba2\u6237\u4f53\u9a8c\u3002<\/p>\n<h4>Frost &amp; Sullivan: \u4ece\u4f20\u7edf\u6280\u672f\u5230\u4e0b\u4e00\u4ee3\u7684 IVR\uff1a\u5982\u4f55\u5237\u65b0IVR\u4f5c\u4e3a\u6700\u4f73\u7684\u5ba2\u6237\u670d\u52a1\u201d\u7684\u57fa\u77f3\uff0c\u63a2\u8ba8\u5f53\u524d\u7684\u56db\u4e2a\u73b0\u5b9e\u3002<\/h4>\n<ul>\n<li>\u5c3d\u7ba1\u65b0\u7684\u4e92\u52a8\u6e20\u9053\u548c\u5ba2\u6237\u4ea4\u4e92\u7684\u6574\u4f53\u589e\u52a0\uff0c\u4eba\u4eec\u8fd8\u662f\u4f1a\u6253\u7535\u8bdd\u4e0eIVR\u4ea4\u4e92\u3002<\/li>\n<li>\u521b\u65b0\u6539\u53d8\u4e86IVR\uff0c\u628a\u5b83\u4ece\u4f20\u7edf\u6280\u672f\u53d8\u6210\u4e00\u4e2a\u65b0\u7684\u548c\u5f3a\u5927\u7684\u6e20\u9053\u3002<\/li>\n<li>\u5fd8\u8bb0IVR\u5fc3\u6001\u7b49\u540c\u4e8e\u7cdf\u7cd5\u7684\u5ba2\u6237\u670d\u52a1\u3002<\/li>\n<li>\u8f6c\u5411\u5168\u6e20\u9053\u4ea4\u4e92\uff0c\u65b0\u4e00\u4ee3\u7684IVR\u662f\u5ba2\u6237\u4f53\u9a8c\u7684\u5173\u952e\u90e8\u5206\u3002<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_hot gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"page\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Welcome back<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">Not You?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"701U0000000oa9u\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/resources\/105458?thankyou=105458&page_type=resources\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/resources\/105458\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"resources\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"zh-cn\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/resources\/105458\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"105458\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"\u90ae\u7bb1\u5730\u5740\" placeholder=\"\u90ae\u7bb1\u5730\u5740\">\n        <label for=\"fe192\">\u90ae\u7bb1\u5730\u5740<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"\u540d\">\n        <label for=\"fe190\">\u540d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"\u59d3\">\n        <label for=\"fe191\">\u59d3<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"\u8054\u7cfb\u7535\u8bdd\">\n        <label for=\"fe215\">\u8054\u7cfb\u7535\u8bdd<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">C \u5c42\u9ad8\u7ba1<\/option><option value=\"VP\">\u526f\u603b\u88c1<\/option><option value=\"Director\">\u603b\u76d1<\/option><option value=\"Manager\">\u7ecf\u7406<\/option><option value=\"Principal\">\u8d1f\u8d23\u4eba<\/option><option value=\"Engineer \/ Architect\">\u5de5\u7a0b\u5e08\/\u5efa\u7b51\u5e08<\/option><option value=\"Consultant\">\u987e\u95ee<\/option><option value=\"Analyst\">\u5206\u6790\u5e08<\/option><option value=\"Partner\">\u5408\u4f5c\u4f19\u4f34<\/option><option value=\"Staff\">\u5458\u5de5<\/option><option value=\"Unknown\">\u672a\u77e5<\/option>\n        <\/select>\n        <label for=\"fe219\">\u804c\u4f4d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">\u7406\u8d54<\/option><option value=\"Collections\">\u6536\u6b3e<\/option><option value=\"Contact Center Management\">\u8054\u7edc\u4e2d\u5fc3\u7ba1\u7406<\/option><option value=\"Customer Experience\">\u5ba2\u6237\u4f53\u9a8c<\/option><option value=\"Customer Service\">\u5ba2\u6237\u670d\u52a1<\/option><option value=\"Ecommerce\/Digital Channels\">\u7535\u5b50\u5546\u52a1\/\u6570\u5b57\u6e20\u9053<\/option><option value=\"Finance\">\u8d22\u52a1\u90e8\u95e8<\/option><option value=\"Human Resources\">\u4eba\u529b\u8d44\u6e90<\/option><option value=\"Influencer\">\u5f71\u54cd\u8005<\/option><option value=\"Information Technology\">\u4fe1\u606f\u6280\u672f<\/option><option value=\"IT Architecture\">IT \u67b6\u6784<\/option><option value=\"IT Infrastructure\">IT \u57fa\u7840\u8bbe\u65bd<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">\u8425\u9500\u5b66<\/option><option value=\"Operations \/ Process Management\">\u8fd0\u8425\/\u6d41\u7a0b\u7ba1\u7406<\/option><option value=\"Production Management\">\u751f\u4ea7\u7ba1\u7406<\/option><option value=\"Purchasing\">\u8d2d\u4e70<\/option><option value=\"Sales\">\u9500\u552e\u91cf<\/option><option value=\"Unknown\">\u672a\u77e5<\/option>\n        <\/select>\n        <label for=\"fe218\">\u804c\u52a1\u7c7b\u578b<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"\u516c\u53f8\u540d\u79f0\">\n        <label for=\"fe193\">\u516c\u53f8\u540d\u79f0<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Country<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">\u5dde\/\u7701<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Your Website\">\n        <label for=\"fe801\">Your Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"city\" id=\"fe226\" value=\"\" placeholder=\"\u57ce\u5e02\">\n        <label for=\"fe226\">\u57ce\u5e02<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"\u804c\u52a1\">\n        <label for=\"fe220\">\u804c\u52a1<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">\u94f6\u884c<\/option><option value=\"Business Services\">\u5546\u4e1a\u670d\u52a1<\/option><option value=\"Capital Markets\">Capital Markets<\/option><option value=\"Communications\">Communications<\/option><option value=\"Consumer Products\">Consumer Products<\/option><option value=\"Defense & Intelligence\">Defense & Intelligence<\/option><option value=\"Education & Non-Profit\">Education & Non-Profit<\/option><option value=\"Energy & Utilities\">\u80fd\u6e90\u548c\u516c\u7528\u4e8b\u4e1a<\/option><option value=\"Entertainment\">\u5a31\u4e50<\/option><option value=\"Government\">\u653f\u5e9c<\/option><option value=\"Insurance\">\u4fdd\u9669<\/option><option value=\"Life Sciences\">Life Sciences<\/option><option value=\"Logistics\">Logistics<\/option><option value=\"Manufacturing\">Manufacturing<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Providers<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">\u79d1\u6280<\/option><option value=\"Travel & Hospitality\">Travel & Hospitality<\/option><option value=\"Retail Banking\">Retail Banking<\/option><option value=\"Other\">\u5176\u4ed6<\/option>\n        <\/select>\n        <label for=\"fe221\">\u884c\u4e1a<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">\u4ec5\u7814\u7a76<\/option><option value=\"Gathering business requirements\">\u6536\u96c6\u4e1a\u52a1\u9700\u6c42<\/option><option value=\"Comparing solutions\">\u6bd4\u8f83\u89e3\u51b3\u65b9\u6848<\/option><option value=\"Ready for a conversation\">\u51c6\u5907\u597d\u8fdb\u884c\u5bf9\u8bdd<\/option>\n        <\/select>\n        <label for=\"fe222\">\u611f\u5174\u8da3\u7a0b\u5ea6<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1-20<\/option><option value=\"21-50\">21-50<\/option><option value=\"51-100\">51-100<\/option><option value=\"101-300\">101-300<\/option><option value=\"301-500\">301-500<\/option><option value=\"501-1000\">501-1000<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">\u65e0\u8054\u7edc\u4e2d\u5fc3<\/option><option value=\"Don't Know\">\u4e0d\u77e5\u9053<\/option>\n        <\/select>\n        <label for=\"fe225\">\u5ea7\u5e2d\u89c4\u6a21<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">\u662f\u7684\uff0c\u8bf7\u901a\u8fc7\u7535\u5b50\u90ae\u4ef6\u6216\u7535\u8bdd\u901a\u77e5\u6211\u6709\u5173 Genesys\u7684\u4fe1\u606f\u3002<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">\u6211\u5e0c\u671b\u6709\u5ba2\u670d\u4ee3\u8868\u53ef\u4ee5\u8054\u7cfb\u6211<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"Asset\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"Frost &#038; Sullivan: \u4ece\u4f20\u7edf\u6280\u672f\u5230\u4e0b\u4e00\u4ee3\u7684 IVR\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/resources\/105458?thankyou=105458&page_type=resources\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"\u4e0b\u8f7d\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"\u4e0b\u8f7d\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>\u63d0\u4f9b\u60a8\u7684\u4fe1\u606f\uff0c\u5373\u8868\u793a\u60a8\u540c\u610f\u6211\u4eec<a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">\u7684\u9690\u79c1\u653f\u7b56<\/a><\/span><\/div><\/div><\/form><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column width=&#8221;2\/3&#8243;] [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-105458","resources","type-resources","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/resources\/105458","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/types\/resources"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":2,"href":"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/resources\/105458\/revisions"}],"predecessor-version":[{"id":134540,"href":"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/resources\/105458\/revisions\/134540"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/media?parent=105458"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/tax_priority?post=105458"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/tax_contenttheme?post=105458"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/tax_bundle?post=105458"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/tax_contenttheme2?post=105458"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/tax_capability_sitewide?post=105458"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/tax_products_programs?post=105458"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/tax_buying_job?post=105458"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/tax_buyer_persona?post=105458"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/tax_sector?post=105458"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/tax_segment?post=105458"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}