{"id":451642,"date":"2022-09-30T08:09:28","date_gmt":"2022-09-30T15:09:28","guid":{"rendered":"https:\/\/www.genesys.com\/aws"},"modified":"2022-10-10T07:10:45","modified_gmt":"2022-10-10T14:10:45","slug":"aws","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/zh-cn\/aws","title":{"rendered":"AWS"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1597341804255{padding-top: 0px !important;padding-bottom: 0px !important;background-image: url(https:\/\/www.genesys.com\/media\/AWS-hero-banner@2x.jpg?id=333209) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;section-lockdown&#8221;][vc_row css=&#8221;.vc_custom_1597272602236{padding-top: 5.556rem !important;padding-bottom: 5.556rem !important;}&#8221;][vc_column width=&#8221;7\/12&#8243;][vc_column_text el_class=&#8221;mb-2&#8243;]<\/p>\n<h1>\u63d0\u4f9b\u5ba2\u6237\u559c\u7231\u7684\u4f53\u9a8c<\/h1>\n<p>\u53d1\u6325 Genesys Cloud \u548c AWS \u4f1a\u8bdd\u5f0f AI \u7684\u5f3a\u5927\u529f\u80fd[\/vc_column_text][vc_single_image image=&#8221;438294&#8243; si_max_width=&#8221;378px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1620752014533{padding-top: 5.556rem !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-xs-12&#8243;][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">\u5df2\u53d6\u5f97\u7684 AWS AI\/ML \u80fd\u529b<\/h3>\n<p style=\"text-align: center; margin-left: auto; margin-right: auto;\">Genesys \u5df2\u5728\u5168\u65b0\u7684\u5e94\u7528\u4eba\u5de5\u667a\u80fd (Applied AI) \u7c7b\u522b\u4e2d\u53d6\u5f97 Amazon Web Service (AWS) \u673a\u5668\u5b66\u4e60\u80fd\u529b\u3002 <a href=\"https:\/\/aws.amazon.com\/blogs\/apn\/aws-machine-learning-competency-expands-to-include-applied-ai-and-mlops-partners\">\u70b9\u51fb\u6b64\u5904<\/a>\u9605\u8bfb\u8be6\u7ec6\u4fe1\u606f\u3002<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-sm-offset-0 vc_col-xs-12&#8243;][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">\u4e86\u89e3\u6211\u4eec\u6700\u65b0\u7684\u5ba2\u6237\u5408\u4f5c\u6210\u529f\u6848\u4f8b\u3002<\/h3>\n<p style=\"text-align: center; margin-left: auto; margin-right: auto;\">\u72b9\u4ed6\u5dde\u536b\u751f\u90e8\u501f\u52a9\u7531 AWS \u63d0\u4f9b\u652f\u6301\u7684 Genesys Cloud\uff0c\u52a0\u5feb\u5408\u540c\u8ddf\u8e2a\u8fdb\u7a0b\u3002 <a href=\"https:\/\/www.govtech.com\/sponsored\/Utah-Speeds-Contact-Tracing-Capabilities-and-Prepares-for-a-Surge-in-Vaccine-Distribution-Using-the-Cloud.html\" target=\"_blank\" rel=\"noopener\">\u70b9\u51fb\u6b64\u5904<\/a>\u9605\u8bfb\u5b98\u65b9\u65b0\u95fb\u6d88\u606f\u3002<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;]<div class=\"genesys-image\"><a class=\"video-lightbox\" href=\"https:\/\/v.qq.com\/x\/page\/g3359wcwz7m.html\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Amazon-Video-Thumbnail.png\" alt=\"Amazon video thumbnail\" width=\"820\" height=\"464\" class=\"rounded-xs\"\/><\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h4>\u4e91\u8054\u7edc\u4e2d\u5fc3\u8f6f\u4ef6\u548c\u4f01\u4e1a\u4e91\u5e73\u53f0\u9886\u57df\u7684\u5168\u7403\u9886\u5148\u4f01\u4e1a\u73b0\u5df2\u643a\u624b\u5408\u4f5c\uff0c\u5171\u540c\u63d0\u5347\u4e2a\u6027\u5316\u81ea\u52a9\u670d\u52a1\u4f53\u9a8c\uff0c\u63d0\u9ad8\u8fd0\u8425\u6548\u7387\uff0c\u540c\u65f6\u63d0\u9ad8\u6574\u4f53\u5ba2\u6237\u6ee1\u610f\u5ea6\u3002<\/h4>\n<p>\u7ed3\u5408 Amazon Web Services (AWS) 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Marketplace<\/p>\n<h4 class=\"color-white\">Genesys Cloud \u73b0\u5728\u53ef\u901a\u8fc7 AWS Marketplace \u8d2d\u4e70<\/h4>\n<p>\u6709\u5173 AWS Marketplace \u7684\u597d\u6d88\u606f\u3002 AWS Marketplace \u662f\u4e00\u4e2a\u5305\u7f57\u4e07\u8c61\u7684\u6570\u5b57\u4ea7\u54c1\u76ee\u5f55\uff0c\u8ba9 AWS \u5ba2\u6237\u80fd\u591f\u65b9\u4fbf\u5730\u67e5\u627e\u3001\u8d2d\u4e70\u3001\u90e8\u7f72\u548c\u7ba1\u7406\u7b2c\u4e09\u65b9\u8f6f\u4ef6\u3002 \u73b0\u5728\uff0c\u60a8\u4e5f\u53ef\u4ee5\u5728 AWS Marketplace \u4e0a\u8d2d\u4e70 Genesys Cloud\uff0c\u5bf9\u4e8e\u90e8\u5206\u5ba2\u6237\u6765\u8bf4\uff0c\u8fd9\u662f\u4e00\u5927\u4f18\u52bf\u3002 \u5982\u679c\u60a8\u53c2\u52a0\u4e86 AWS \u4f01\u4e1a\u6298\u6263\u8ba1\u5212 (EDP)\uff0c\u60a8\u53ef\u4ee5\u6839\u636e\u60a8\u7684\u5e74\u5ea6 AWS EDP \u6d88\u8d39\u627f\u8bfa\u83b7\u5f97 Genesys Cloud \u6d88\u8d39\u79ef\u5206\u3002<\/p>\n<div class=\"box-cta cta-btn\"><a role=\"button\" class=\"arrow arrow-primary\" href=\"https:\/\/aws.amazon.com\/marketplace\/pp\/B0821SX4BH?qid=1600967331399&amp;sr=0-1&amp;ref_=srh_res_product_title\" target=\"_blank\" rel=\"noopener\">\u4e86\u89e3\u66f4\u591a<\/a><\/div><\/div><\/div><div class=\"grid-box grid-item has-cta\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-content\"><p>\u516c\u5171\u90e8\u95e8<\/p>\n<h4 class=\"color-white\">\u653f\u5e9c\u673a\u6784\u4e3a\u5ba2\u6237\u4f53\u9a8c\u94fa\u8def<\/h4>\n<p>\u4f7f\u5e02\u6c11\u4e92\u52a8\u548c\u670d\u52a1\u8fbe\u5230\u79c1\u8425\u516c\u53f8\u7684\u670d\u52a1\u6807\u51c6\u3002 \u4ece\u547c\u5165\u4ea4\u4e92\u5230\u4e3b\u52a8\u5f0f\u5916\u8054\u548c\u540e\u53f0\u5c65\u884c\uff0c\u60a8\u53ef\u4ee5\u90e8\u7f72\u76f8\u5173\u7684\u89e3\u51b3\u65b9\u6848\u4ee5\u63d0\u5347\u6548\u7387\u3001\u63d0\u9ad8\u6709\u6548\u6027\u5e76\u5b9e\u73b0\u60a8\u7684\u6838\u5fc3\u76ee\u6807\u3002 \u4e86\u89e3\u653f\u5e9c\u673a\u6784\u5982\u4f55\u4f7f\u7528 Genesys \u589e\u5f3a\u653f\u5e9c\u90e8\u95e8\u7684\u5ba2\u6237\u4f53\u9a8c\u3002<\/p>\n<div class=\"box-cta cta-btn\"><a role=\"button\" class=\"arrow arrow-primary\" href=\"\/campaign\/aws-and-public-sector\" target=\"\" rel=\"\">\u4e86\u89e3\u66f4\u591a<\/a><\/div><\/div><\/div><div class=\"grid-box grid-item has-cta\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-content\"><p>\u96f6\u552e<\/p>\n<h4 class=\"color-white\">\u63d0\u9ad8\u96f6\u552e\u670d\u52a1\u548c\u7ee9\u6548\u6807\u51c6<\/h4>\n<p>\u96f6\u552e\u5ba2\u6237\u5982\u4eca\u4eab\u6709\u8f83\u9ad8\u7684\u6743\u5229\uff0c\u6df1\u8c19\u6d88\u8d39\u8005\u9886\u57df\u7684\u95e8\u9053\u3002 \u5728\u4e0e\u5750\u5e2d\u6c9f\u901a\u65f6\uff0c\u4ed6\u4eec\u62b1\u6709\u5f88\u9ad8\u7684\u671f\u671b\u3002 \u901a\u8fc7\u5c06 AI \u4e0e\u5750\u5e2d\u65e0\u7f1d\u878d\u5408\uff0c\u8d4b\u4e88\u60a8\u7684\u5458\u5de5\u5fc5\u8981\u7684\u652f\u6301\u3002 \u8fd9\u79cd\u505a\u6cd5\u80fd\u66f4\u597d\u5730\u4f18\u5316\u8d44\u6e90\u6c60\u5bb9\u91cf\uff0c\u51cf\u5c11\u5750\u5e2d\u548c\u5ba2\u6237\u7684\u4e0d\u6ee1\u60c5\u7eea\u3002 \u501f\u52a9 Genesys Cloud \u548c AWS CCI\uff0c\u60a8\u53ef\u4ee5\u8f7b\u677e\u5730\u4e3a\u6bcf\u4e2a\u6e20\u9053\u521b\u5efa\u548c\u7f16\u6392\u673a\u5668\u4eba\uff0c\u5e76\u63d0\u4f9b\u7aef\u5230\u7aef\u7684\u80cc\u666f\u4fe1\u606f\uff0c\u52a9\u529b\u5750\u5e2d\u63d0\u4f9b\u66f4\u4f18\u8d28\u7684\u670d\u52a1\u3002<\/p>\n<div class=\"box-cta cta-btn\"><a role=\"button\" class=\"arrow arrow-primary\" href=\"\/campaign\/aws-and-retail-competency\" target=\"\" rel=\"\">\u4e86\u89e3\u66f4\u591a<\/a><\/div><\/div><\/div>\n<\/div><\/div><style type='text\/css'>\r .section_wrapper .section-cta .speaker-info > * { display: inline; }\r <\/style><div class=\"section-cta format-cta-t1 has-bgcolor\" data-swidth=\"contain\" data-cta-type=\"cta-t1\" data-bgcolor=\"bgc-cobalt\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-dark\"><div class=\"box-logo image-wide\"><img decoding=\"async\" width=\"267\" height=\"92\" src=\"https:\/\/www.genesys.com\/media\/techstyle-white.svg\" alt=\"Techstyle Logo\"><\/div><div class=\"text-col\"><div class=\"box-quote\">\"\u8d8a\u6765\u8d8a\u591a\u7684\u6d88\u8d39\u8005\u4f9d\u8d56\u81ea\u52a8\u5316\u65b9\u5f0f\u4e0e\u54c1\u724c\u8fdb\u884c\u4e92\u52a8\uff0c\u5c24\u5176\u662f\u5f53\u4eca\u5728\u7ebf\u8d2d\u7269\u5360\u636e\u4e3b\u5bfc\u5730\u4f4d\u7684\u96f6\u552e\u73af\u5883\u4e2d\u3002 Genesys Cloud \u548c Amazon Web Services (AWS) \u7684\u96c6\u6210\u5c06\u4f7f\u6211\u4eec\u66f4\u5bb9\u6613\u5229\u7528\u4f1a\u8bdd\u5f0f AI\uff0c\u4ece\u800c\u4e3a\u5ba2\u6237\u63d0\u4f9b\u66f4\u6709\u6548\u7684\u81ea\u52a9\u670d\u52a1\u4f53\u9a8c\u3002\"<\/div><div class=\"speaker-info\"><p class=\"fullname\">Aarde Cosseboom<\/p><p class=\"jobtitle\">\u5168\u7403\u4f1a\u5458\u670d\u52a1\u6280\u672f\u3001\u5206\u6790\u548c\u4ea7\u54c1\u9ad8\u7ea7\u603b\u76d1<\/p><p class=\"company\">TechStyle Fashion Group<\/p><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section el_class=&#8221;bg-transparent&#8221;][vc_row][vc_column]<div class=\"section-grid has-title has-desc\" data-swidth=\"stretch\" data-gap=\"custom\" data-gap-c=\"3rem 3rem\" data-column=\"grid-3x3\" data-format=\"grid-a\" data-cards=\"bgc-clear\" data-shadow=\"\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-light\"><div class=\"text-col\"><h3>Genesys Cloud \u548c AWS CCI\uff1a\u66f4\u5feb\u5730\u63d0\u4f9b\u66f4\u51c6\u786e\u7684\u7b54\u6848<\/h3><p>\u501f\u52a9 Genesys Cloud\u2122 \u5e73\u53f0\u548c AWS Contact Center Intelligence (CCI) \u52a0\u901f\u5668\u7684\u8054\u5408\u529b\u91cf\uff0c\u5b9e\u73b0\u81ea\u52a9\u670d\u52a1\uff0c\u5927\u89c4\u6a21\u63d0\u4f9b\u4e2a\u6027\u5316\u7684\u5ba2\u6237\u4f53\u9a8c\u3002<\/p><\/div><div class=\"grid-container\" ><div class=\"grid-box grid-item has-title has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-wide\"><img decoding=\"async\" width=\"77\" height=\"76\" src=\"https:\/\/www.genesys.com\/media\/8e3af167-bot.svg\"  alt=\"Bot\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">\u63d0\u4f9b\u66f4\u51c6\u786e\u7684\u7b54\u6848<\/h4><p>AI \u9a71\u52a8\u7684\u8bed\u97f3\u673a\u5668\u4eba\u548c\u804a\u5929\u673a\u5668\u4eba\u53ef\u6839\u636e\u5ba2\u6237\u9009\u62e9\u7684\u6e20\u9053\uff0c\u5feb\u901f\u4e3a\u5ba2\u6237\u63d0\u4f9b\u4ed6\u4eec\u60f3\u8981\u7684\u7b54\u6848\u3002 \u5ba2\u6237\u4e5f\u53ef\u5728\u9700\u8981\u65f6\u65e0\u7f1d\u5207\u6362\u81f3\u5750\u5e2d\u670d\u52a1\u3002 <a href=\"https:\/\/aws.amazon.com\/machine-learning\/contact-center-intelligence\/\" target=\"_blank\" rel=\"noopener noreferrer\">AWS CCI<\/a> \u81ea\u52a9\u670d\u52a1\u52a0\u901f\u5668\u4f7f\u7528 Amazon Lex \u4f1a\u8bdd\u5f0f\u4eba\u5de5\u667a\u80fd (AI) \u548c Amazon Kendra \u4f01\u4e1a\u641c\u7d22\u670d\u52a1\uff0c\u56e0\u6b64\u60a8\u53ef\u4ee5\u66f4\u5feb\u5730\u63d0\u4f9b\u66f4\u51c6\u786e\u7684\u7b54\u6848\u3002<\/p>\n<\/div><\/div><div class=\"grid-box grid-item has-title has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-square\"><img decoding=\"async\" width=\"47\" height=\"47\" src=\"https:\/\/www.genesys.com\/media\/process-person-1.svg\"  alt=\"Process person\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">\u63d0\u9ad8\u8fd0\u8425\u6548\u7387<\/h4><p>\u4f7f\u7528\u8bed\u97f3\u673a\u5668\u4eba\u548c\u804a\u5929\u673a\u5668\u4eba\uff0c\u5e76\u5229\u7528\u5e38\u89c1\u95ee\u9898\u6216\u77e5\u8bc6\u6587\u7ae0\u4e2d\u7684\u4fe1\u606f\u5feb\u901f\u56de\u7b54\u5e38\u89c1\u7684\u5ba2\u6237\u95ee\u8be2\u3002 \u5c06 AI \u548c\u4eba\u529b\u8d44\u6e90\u65e0\u7f1d\u878d\u5408\uff0c\u4e3a\u5ba2\u6237\u63d0\u4f9b\u670d\u52a1\uff0c\u540c\u65f6\u4fdd\u7559\u4e4b\u524d\u4ea4\u4e92\u7684\u76f8\u5173\u80cc\u666f\u4fe1\u606f\u3002 \u5c06\u5750\u5e2d\u4ece\u91cd\u590d\u4efb\u52a1\u4e2d\u89e3\u653e\u51fa\u6765\uff0c\u63d0\u9ad8\u6548\u7387\u548c\u6574\u4f53\u7ee9\u6548\uff0c\u540c\u65f6\u964d\u4f4e\u8fd0\u8425\u6210\u672c\u3002<\/p>\n<\/div><\/div><div class=\"grid-box grid-item has-title has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-wide\"><img decoding=\"async\" width=\"48\" height=\"36\" src=\"https:\/\/www.genesys.com\/media\/mobile-laptop-2.svg\"  alt=\"Intelligent automated routing\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">\u8de8\u6e20\u9053\u7f16\u6392\u673a\u5668\u4eba<\/h4><p>\u501f\u52a9 Genesys Cloud\uff0c\u4e3a\u6bcf\u4e2a\u6e20\u9053\u521b\u5efa\u548c\u7f16\u6392\u673a\u5668\u4eba\u3002 \u901a\u8fc7\u7b80\u5355\u7684\u62d6\u653e\u5f0f\u5de5\u5177\uff0c\u60a8\u5373\u53ef\u51b3\u5b9a\u80fd\u591f\u5e26\u6765\u6700\u4f73\u5ba2\u6237\u4f53\u9a8c\u7684\u5de5\u4f5c\u6d41\u7a0b\uff0c\u5e76\u7ba1\u7406\u60a8\u6240\u6709\u7684\u4eba\u5de5\u667a\u80fd\u81ea\u52a8\u5316\u548c\u5b9e\u65f6\u5750\u5e2d\u4ea4\u4e92\u3002 \u9009\u62e9\u5b8c\u5168\u81ea\u52a8\u5316\u7684\u4ea4\u4e92\uff0c\u6216\u8005\u4ec5\u9009\u62e9\u90e8\u5206\u81ea\u52a8\u5316\uff08\u5ba2\u6237\u53ef\u4ee5\u65e0\u7f1d\u5207\u6362\u81f3\u5b9e\u65f6\u5750\u5e2d\uff09\u3002<\/p>\n<\/div><\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]<div class=\"section-grid has-title has-imageclr\" data-swidth=\"stretch\" data-gap=\"custom\" data-gap-c=\"2rem 5rem\" data-column=\"grid-3x3\" data-format=\"grid-c\" data-cards=\"bgc-clear\" data-shadow=\"\" data-bgcolor=\"bgc-lgray\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-light\"><div class=\"text-col\"><h3>\u4e86\u89e3\u66f4\u591a\u6709\u5173 Genesys \u548c AWS CCI \u7684\u4fe1\u606f<\/h3><\/div><div class=\"grid-container\" ><div class=\"grid-box grid-item has-cta has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-wide\"><img decoding=\"async\" width=\"371\" height=\"223\" src=\"https:\/\/www.genesys.com\/media\/genesys-aws-polly-thumb.jpg\"  alt=\"Genesys aws polly thumb\" \/><\/div><div class=\"box-content\"><p>AppFoundry Amazon Polly \u96c6\u6210<\/p>\n<div class=\"box-cta cta-btn\"><a role=\"button\" class=\"arrow arrow-primary\" href=\"https:\/\/appfoundry.genesys.com\/filter\/genesyscloud\/listing\/4205d2bf-9989-4a0c-9c52-b31493cecaab\" target=\"_blank\" rel=\"\">\u4e86\u89e3\u66f4\u591a<\/a><\/div><\/div><\/div><div class=\"grid-box grid-item has-cta has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-wide\"><img decoding=\"async\" width=\"371\" height=\"223\" src=\"https:\/\/www.genesys.com\/media\/genesys-aws-brochure-thumb.jpg\"  alt=\"Genesys aws brochure thumb\" \/><\/div><div class=\"box-content\"><p>\u63d0\u4f9b\u5ba2\u6237\u559c\u7231\u7684\u3001\u5584\u89e3\u4eba\u610f\u7684\u4f53\u9a8c<\/p>\n<div class=\"box-cta cta-btn\"><a role=\"button\" class=\"arrow arrow-primary\" href=\"https:\/\/www.genesys.com\/collateral\/get-power-conversational-ai-from-genesys-cloud-aws\" target=\"_blank\" rel=\"\">\u83b7\u53d6\u624b\u518c<\/a><\/div><\/div><\/div><div class=\"grid-box grid-item has-cta has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-wide\"><img decoding=\"async\" width=\"371\" height=\"223\" src=\"https:\/\/www.genesys.com\/media\/genesys-aws-appfoundry-thumb.jpg\"  alt=\"Genesys aws appfoundry thumb\" \/><\/div><div class=\"box-content\"><p>AppFoundry Amazon Lex-Kendra \u96c6\u6210<\/p>\n<div class=\"box-cta cta-btn\"><a role=\"button\" class=\"arrow arrow-primary\" href=\"https:\/\/appfoundry.genesys.com\/filter\/genesyscloud\/listing\/3b2bc58e-8ed3-4455-b0c3-638189872d97\" target=\"_blank\" rel=\"\">\u4e86\u89e3\u66f4\u591a<\/a><\/div><\/div><\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section disable_element=&#8221;yes&#8221;][vc_row][vc_column]<div class=\"section-form format-form-a formtype-hot has-title\" data-swidth=\"stretch\" data-cards=\"\" data-modalbg=\"\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-light\"><div class=\"text-col\"><h3>Genesys \u548c AWS Contact Center Intelligence \u670d\u52a1\u5165\u95e8<\/h3><p>\u5229\u7528 Genesys Cloud \u5e73\u53f0\u548c AWS CCI \u7684\u5f3a\u5927\u529f\u80fd\uff0c\u63d0\u4f9b\u6709\u52a9\u4e8e\u63d0\u5347\u5ba2\u6237\u5fe0\u8bda\u5ea6\u7684\u4e2a\u6027\u5316\u81ea\u52a9\u670d\u52a1\u4f53\u9a8c\u3002<\/p>\n<p>\u8bf7\u586b\u5199\u6b64\u8868\u5355\uff0c\u6211\u4eec\u5c06\u5e2e\u52a9\u60a8\u5f00\u59cb\u4e86\u89e3 Genesys Cloud \u548c AWS CCI\u3002<\/p>\n<\/div><div class=\"form-col\"><div class=\"eloq_form elq-container gmkto_form_type_hot gmkto_format_grid\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"page\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Welcome back<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">Not You?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7011T000001kvl5QAA\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/pages\/451642?thankyou=451642&page_type=page\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/pages\/451642\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"page\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"zh-cn\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/zh-cn\/wp-json\/wp\/v2\/pages\/451642\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"451642\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"\u90ae\u7bb1\u5730\u5740\" placeholder=\"\u90ae\u7bb1\u5730\u5740\">\n        <label for=\"fe192\">\u90ae\u7bb1\u5730\u5740<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"\u540d\">\n        <label for=\"fe190\">\u540d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"\u59d3\">\n        <label for=\"fe191\">\u59d3<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"\u8054\u7cfb\u7535\u8bdd\">\n        <label for=\"fe215\">\u8054\u7cfb\u7535\u8bdd<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">C \u5c42\u9ad8\u7ba1<\/option><option value=\"VP\">\u526f\u603b\u88c1<\/option><option value=\"Director\">\u603b\u76d1<\/option><option value=\"Manager\">\u7ecf\u7406<\/option><option value=\"Principal\">\u8d1f\u8d23\u4eba<\/option><option value=\"Engineer \/ Architect\">\u5de5\u7a0b\u5e08\/\u5efa\u7b51\u5e08<\/option><option value=\"Consultant\">\u987e\u95ee<\/option><option value=\"Analyst\">\u5206\u6790\u5e08<\/option><option value=\"Partner\">\u5408\u4f5c\u4f19\u4f34<\/option><option value=\"Staff\">\u5458\u5de5<\/option><option value=\"Unknown\">\u672a\u77e5<\/option>\n        <\/select>\n        <label for=\"fe219\">\u804c\u4f4d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">\u7406\u8d54<\/option><option value=\"Collections\">\u6536\u6b3e<\/option><option value=\"Contact Center Management\">\u8054\u7edc\u4e2d\u5fc3\u7ba1\u7406<\/option><option value=\"Customer Experience\">\u5ba2\u6237\u4f53\u9a8c<\/option><option value=\"Customer Service\">\u5ba2\u6237\u670d\u52a1<\/option><option value=\"Ecommerce\/Digital Channels\">\u7535\u5b50\u5546\u52a1\/\u6570\u5b57\u6e20\u9053<\/option><option value=\"Finance\">\u8d22\u52a1\u90e8\u95e8<\/option><option value=\"Human Resources\">\u4eba\u529b\u8d44\u6e90<\/option><option value=\"Influencer\">\u5f71\u54cd\u8005<\/option><option value=\"Information Technology\">\u4fe1\u606f\u6280\u672f<\/option><option value=\"IT Architecture\">IT \u67b6\u6784<\/option><option value=\"IT Infrastructure\">IT \u57fa\u7840\u8bbe\u65bd<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">\u8425\u9500\u5b66<\/option><option value=\"Operations \/ Process Management\">\u8fd0\u8425\/\u6d41\u7a0b\u7ba1\u7406<\/option><option value=\"Production Management\">\u751f\u4ea7\u7ba1\u7406<\/option><option value=\"Purchasing\">\u8d2d\u4e70<\/option><option value=\"Sales\">\u9500\u552e\u91cf<\/option><option value=\"Unknown\">\u672a\u77e5<\/option>\n        <\/select>\n        <label for=\"fe218\">\u804c\u52a1\u7c7b\u578b<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"\u516c\u53f8\u540d\u79f0\">\n        <label for=\"fe193\">\u516c\u53f8\u540d\u79f0<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Country<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">\u5dde\/\u7701<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Your Website\">\n        <label for=\"fe801\">Your Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"city\" id=\"fe226\" value=\"\" placeholder=\"\u57ce\u5e02\">\n        <label for=\"fe226\">\u57ce\u5e02<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"\u804c\u52a1\">\n        <label for=\"fe220\">\u804c\u52a1<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">\u94f6\u884c<\/option><option value=\"Business Services\">\u5546\u4e1a\u670d\u52a1<\/option><option value=\"Capital Markets\">Capital Markets<\/option><option value=\"Communications\">Communications<\/option><option value=\"Consumer Products\">Consumer Products<\/option><option value=\"Defense & Intelligence\">Defense & Intelligence<\/option><option value=\"Education & Non-Profit\">Education & Non-Profit<\/option><option value=\"Energy & Utilities\">\u80fd\u6e90\u548c\u516c\u7528\u4e8b\u4e1a<\/option><option value=\"Entertainment\">\u5a31\u4e50<\/option><option value=\"Government\">\u653f\u5e9c<\/option><option value=\"Insurance\">\u4fdd\u9669<\/option><option value=\"Life Sciences\">Life Sciences<\/option><option value=\"Logistics\">Logistics<\/option><option value=\"Manufacturing\">Manufacturing<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Providers<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">\u79d1\u6280<\/option><option value=\"Travel & Hospitality\">Travel & Hospitality<\/option><option value=\"Retail Banking\">Retail Banking<\/option><option value=\"Other\">\u5176\u4ed6<\/option>\n        <\/select>\n        <label for=\"fe221\">\u884c\u4e1a<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">\u4ec5\u7814\u7a76<\/option><option value=\"Gathering business requirements\">\u6536\u96c6\u4e1a\u52a1\u9700\u6c42<\/option><option value=\"Comparing solutions\">\u6bd4\u8f83\u89e3\u51b3\u65b9\u6848<\/option><option value=\"Ready for a conversation\">\u51c6\u5907\u597d\u8fdb\u884c\u5bf9\u8bdd<\/option>\n        <\/select>\n        <label for=\"fe222\">\u611f\u5174\u8da3\u7a0b\u5ea6<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1-20<\/option><option value=\"21-50\">21-50<\/option><option value=\"51-100\">51-100<\/option><option value=\"101-300\">101-300<\/option><option value=\"301-500\">301-500<\/option><option value=\"501-1000\">501-1000<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">\u65e0\u8054\u7edc\u4e2d\u5fc3<\/option><option value=\"Don't Know\">\u4e0d\u77e5\u9053<\/option>\n        <\/select>\n        <label for=\"fe225\">\u5ea7\u5e2d\u89c4\u6a21<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">\u662f\u7684\uff0c\u8bf7\u901a\u8fc7\u7535\u5b50\u90ae\u4ef6\u6216\u7535\u8bdd\u901a\u77e5\u6211\u6709\u5173 Genesys\u7684\u4fe1\u606f\u3002<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">\u6211\u5e0c\u671b\u6709\u5ba2\u670d\u4ee3\u8868\u53ef\u4ee5\u8054\u7cfb\u6211<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"AWS\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" 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