Third Party Webinar

Turn Web Visitors Into Customers Using AI & Machine Learning In 2019

Customer experience requires a joint effort from sales, marketing and services. But the collaboration doesn’t stop there. Marketing departments are breaking down silos and using artificial intelligence and machine learning to improve CX and increase website conversions.

By leveraging the power of artificial intelligence and machine learning, using real-time insights, and proactively engaging at the right moment through the best channel – chat, content offers, email, mobile and more – you can drive more sales through your website.

In this on-demand webinar for sales and marketing professionals, you will learn how:

To connect sales, marketing and services for a better customer experience
You can now understand when customers are not going down the right path or when they are lost on your website.
You can engage with them in real-time —and even intercept carts on the verge abandonment.

Meet the Speakers

Keith Pearce
SVP, Corporate Marketing
Genesys

Brendan Dykes
Director of Strategic Marketing
Genesys

WATCH THE ON-DEMAND RECORDING!

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About Genesys

Every year, Genesys^® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud^™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility.