Demo Webinar:

Tuesday Teachings – The power of predictive routing

On-Demand Webinar

In this webcast, you will learn how Genesys Predictive Routing helps customers optimize business outcomes. By using a treasure trove of data, Genesys Predictive Routing optimizes routing decisions by applying machine learning to optimize the desired business outcome.

Join us live on January 21, 2020 at 11AM ET and see:

  • Predicted business outcomes and the infinite number of dimensions
  • Continuous analysis, improvement and updated machine learning based pattern correlations
  • Outside-in omnichannel by design and real time marketing events integration


By providing your information, you agree to our privacy policy.

Meet the Speaker

Luke sturek gsummit

Luke Sturek
Solution Lead Predictive Routing

Live Assistance

Live Assistance