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Tuesday Teachings webcast series

Tuesday Teachings – Build a bot to evolve your IVR

On-Demand Webinar

Free your customers from the frustration of long IVR menus. Make it easy for them to self-serve with voicebots.

Watch this Tuesday Teachings session and see how to build a voicebot in real time. Using Natural Language Understanding (NLU) technologies from Genesys and Google, we’ll create a voicebot, call in live and then dive into the analytics.

Voicebots transform your IVR. They identify intents upfront, handle those intents within the IVR and, if needed, pass callers to an agent. Eliminate the long menu of options and let callers ask your system for what they need. Sign up and learn how you can power conversational IVR with voicebots.

Watch Here

Meet the Speakers

Joe ciuffo gsummit

Joe Ciuffo
Product Marketing Director

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Pratiek Pathak
Lead Technical Sales Consultant

Genesys ChatLive Assistance
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Genesys ChatLive Assistance