Tuesday Teachings

AI and machine learning power Genesys Altocloud

Engage in real time — at the right time

On-Demand Webinar

Give your digital sales and marketing teams real-time insight into website behavior. Augment your customer relationships through predictive analytics. And drive intelligent customer engagement automatically.

Genesys Altocloud uses the power of artificial intelligence (AI) and machine learning to:

  • Enable customer self-service for common tasks
  • Track customer journeys and observe behaviors so agents can engage at the right time
  • Identify when and why prospects leave your website to reduce abandon rates
  • Increase revenue by offering proactive, targeted discounts to move prospects through to purchase

Watch our Tuesday Teachings webinar to see Genesys Altocloud in action. Learn how advanced AI tools optimize the customer experience.

WATCH THE ON-DEMAND RECORDING

Meet the Speakers

Jon Aumann
Director, Solution Consulting
Genesys

Paul O’Dwyer
Principal Solution Lead – Digital Sales
Genesys

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