On-Demand Webinar

Three measurable benefits of video-enabling your contact center

As video chat has become a natural way of communicating for consumers, it is time for contact center executives to take advantage of this technology to engage customers. In this webinar, you’ll learn about:

  • the use cases for video customer engagement
  • the added value of video compared to traditional channels and how it complements them
  • the three measurable business benefits of video-enabling your contact center
  • how Genesys and Vidyo help you shape and quickly implement your video customer engagement strategy

The presentation includes real-world examples from early adopters of video customer engagement. Register now to watch at your convenience.

Meet the speaker

Damien Simonneau
Director, Customer Engagement Solutions Marketing


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