On-Demand Webinar

Three measurable benefits of video-enabling your contact center

Vidyologo vertical notag

As video chat has become a natural way of communicating for consumers, it is time for contact center executives to take advantage of this technology to engage customers. In this webinar, you’ll learn about:

  • the use cases for video customer engagement
  • the added value of video compared to traditional channels and how it complements them
  • the three measurable business benefits of video-enabling your contact center
  • how Genesys and Vidyo help you shape and quickly implement your video customer engagement strategy

The presentation includes real-world examples from early adopters of video customer engagement. Register now to watch at your convenience.

Meet the speaker

Damien vidyooo

Damien Simonneau
Director, Customer Engagement Solutions Marketing
Vidyo

WATCH THE ON-DEMAND RECORDING!

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