Best Practice Webinar

The power of possibilities: Buy, extend and build on a true cloud platform

A true cloud contact center technology solution that’s built with an API provides game-changing possibilities. Gone is the binary choice of buy versus build that limited contact centers.

Now, you can buy out-of-the-box applications to go far — fast. Build apps that leverage APIs and then extend the solution in a variety of ways through integrations and application marketplaces.

Join us to learn:

  • What an API-first platform approach is and why it matters
  • What’s changed with the build-versus-buy debate
  • Which approach is right for you and where to start

WATCH THE ON-DEMAND RECORDING!

Meet the Speakers

Roe Jones
Director, Product Marketing
Genesys

Lori Bocklund
Founder & President
Strategic Contact

Live Assistance

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