On-Demand Webinar

Tame CX Disruption with Automated, Collaborative Testing

It’s critical that development, QA and operations teams collaborate in the contact center environment. But even with careful planning, technology failures or disruptions can impact your customer experience.

In this on-demand webinar you’ll learn to minimize risk, accelerate release cycles, cut costs and deliver a quality customer experience.

It covers:

  • Why it’s important to test across the entire development lifecycle (SDLC)
  • How to minimize redundant testing efforts
  • How to ensure that your contact center is ready for business
  • Testing best practices
  • Introduction to Hammer Cloud Platform

Meet the speakers

Eric Delorey
Director of Product Management
Empirix

Greg Pavlick
Senior Sales Engineer
Empirix

WATCH THE ON-DEMAND RECORDING!

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