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On-Demand Webinar

Tame CX Disruption with Automated, Collaborative Testing

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It’s critical that development, QA and operations teams collaborate in the contact center environment. But even with careful planning, technology failures or disruptions can impact your customer experience.

In this on-demand webinar you’ll learn to minimize risk, accelerate release cycles, cut costs and deliver a quality customer experience.

It covers:

  • Why it’s important to test across the entire development lifecycle (SDLC)
  • How to minimize redundant testing efforts
  • How to ensure that your contact center is ready for business
  • Testing best practices
  • Introduction to Hammer Cloud Platform

Meet the speakers

Eric deleory

Eric Delorey
Director of Product Management

Gerg pavlick

Greg Pavlick
Senior Sales Engineer


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