Webinar Bytes

[Webinar Bytes] Tuesday Teachings: The power of predictive routing

We’ve taken one of our webinars and broken it down in to smaller video segments.  Check out some of the most important parts of the webinar below.  Then watch the full video by clicking the link below.

In this mini-webinar you will learn how Genesys Predictive Routing helps customers optimize business outcomes. By using a treasure trove of data, Genesys Predictive Routing optimizes routing decisions by applying machine learning to optimize the desired business outcome.

Watch the full webinar by clicking this link.

Meet the Speaker

Luke sturek gsummit

Luke Sturek
Solution Lead Predictive Routing

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