We’ve taken one of our webinars and broken it down in to smaller video segments. Check out some of the most important parts of the webinar below. Then watch the full video by clicking the link below.
In this mini-webinar you will learn how Genesys Predictive Routing helps customers optimize business outcomes. By using a treasure trove of data, Genesys Predictive Routing optimizes routing decisions by applying machine learning to optimize the desired business outcome.
Watch the full webinar by clicking this link.
Solution Lead Predictive Routing