CX Innovations Series

Live Q&A: Pains and gains of moving your contact center to the cloud

November 6th, 2019 at 11AM PT / 2PM ET

You know that moving your contact center from on-premises to the cloud is the right choice for your business. But you might still have some questions.

In this live Q&A session, Genesys experts will answer your questions about the pains and gains of moving to the cloud. Get answers to common questions Genesys on-premises customers ask about moving to the cloud, including:

  • Why would I go to the cloud when my on-premises solution seems rock solid?
  • What does the process look like?
  • How will my contact center change — from features to operations?

Once you register, submit your own questions for the live Q&A. Tell us your challenges and we’ll address them during the session.


Meet the Speakers

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Derek Adams
Senior Product Marketing Director


Janelle Dieken
SVP, Solutions and Product Marketing

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Alex Ball
VP, Sales

Neil o’donaghue webinar image

Neil O’Donoghue
VP, Professional Services

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