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On-Demand Webinar

Improve customer and agent experiences through seamless CRM integrations

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Contact center agents often must juggle several tools, making it difficult to properly serve customers. By using connectors that integrate CRM systems with existing contact center technologies you can:

  • Implement a unique interface for all channels
  • Enable agents to simultaneously handle multiple interactions
  • Gather advanced KPIs for in-depth monitoring

Attend this webinar to learn how add-on connectors integrate the Genesys® PureCloud® platform with a range of CRM systems. Register now to watch this on-demand webinar at your convenience.

Meet the speaker

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Margarethe Nitzsche
Marketing Manager


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