On-Demand Webinar

Improve customer and agent experiences through seamless CRM integrations

Contact center agents often must juggle several tools, making it difficult to properly serve customers. By using connectors that integrate CRM systems with existing contact center technologies you can:

  • Implement a unique interface for all channels
  • Enable agents to simultaneously handle multiple interactions
  • Gather advanced KPIs for in-depth monitoring

Attend this webinar to learn how add-on connectors integrate the Genesys® PureCloud® platform with a range of CRM systems. Register now to watch this on-demand webinar at your convenience.

Meet the speaker

Margarethe Nitzsche
Marketing Manager
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