Live webinar

Genesys Cloud WEM Customer demo Series | Workforce Management WFM

Join us for the final session of the 2024 Genesys Cloud WEM Customer Demo Series, where we’ll delve into Workforce Management (WFM) within the Genesys Cloud CX Workforce Engagement Management suite. Our demo sessions are designed to be quick and informative, providing a general overview of our WEM solution and highlighting some of our most exciting capabilities.


WEM: Workforce Management (WFM)


Jeff Whitt, Solution Lead of Genesys Workforce Engagement Management | WEM Specialist


    • In-depth look at the Workforce Management functionalities.
    • Discover how our WFM solution can optimize scheduling, forecasting and resource allocation.
    • See how these features work together to improve efficiency and employee satisfaction.
    • Insights into how Genesys Cloud WEM tools work together to unlock the potential of your most valuable resource – your people.

Don’t miss this opportunity to see how our solutions can benefit your employees and how WFM can enhance your workforce management strategy and drive success for your organization!


Whether you are an existing customer interested in getting the most out of your existing solution or a potential customer looking to better understand Genesys Cloud WEM capabilities, we encourage you to attend and hear firsthand about this industry-leading WEM solution!

If you want to learn more about the Genesys WEM solution, our different events and activities, access content about WEM, or have any questions, visit the Genesys WEM community.

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North America

11:00 AM  EST/
10:00 AM  CST/
08:00 AM  PS

Meet the speaker

Jeff whitt

Jeff Whitt
Solution Lead- Workforce Engagement Management | WEM SPECIALISTS
Workforce Engagement Management