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Live webinar

Genesys Cloud WEM Customer demo Series | WEM Resource Management

The 2023 Genesys Cloud WEM Customer Demo series is an event held periodically to give you an inside look into the Genesys Cloud CX Workforce Engagement Management suite!

During our second session of the Genesys Cloud WEM Customer Demo, learn how Genesys Workforce Engagement Management plays a crucial role in driving productivity and efficiency, as Katherine Gomez, Solution Lead of Workforce Engagement Management at Genesys, Genesys Cloud Workforce Management (WFM) capabilities. She will go through the functionalities you need to forecast, schedule, and plan to ensure your contact center meets service levels while maintaining the flexibility to deliver an empathetic experience for employees and customers.

Meet the speaker

Katherine gomez

Katherine Gomez
Innovation Solution Lead | WEM specialists
Workforce Engagement Management

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North America

8 AM PT /
11 AM ET

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