On-Demand Virtual Event

Frost & Sullivan: The Dangers of Standing Still in the Dynamic World of Customer Experience

The game has changed. Today’s customers expect you to understand their expectations and deliver on them across platforms and channels. You can’t do this with outdated, inflexible and costly legacy contact center technologies. Fortunately, moving to a modern contact center doesn’t have to be difficult.

Watch this virtual summit to learn how to navigate digital transformation. Hear about digital transformation in the contact center and gain practical insights.

Meet the Speakers

Osenakkemik webinar image

Osen Akkemik
Senior Director Global Partner & Alliance Marketing
Genesys

Alex michael webinar image 2

Alexander Michael
Director of Consulting, Digital Transformation
Frost & Sullivan

WATCH THE ON-DEMAND RECORDING

Live Assistance

Live Assistance