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On-Demand Virtual Event

Frost & Sullivan: The Dangers of Standing Still in the Dynamic World of Customer Experience

The game has changed. Today’s customers expect you to understand their expectations and deliver on them across platforms and channels. You can’t do this with outdated, inflexible and costly legacy contact center technologies. Fortunately, moving to a modern contact center doesn’t have to be difficult.

Watch this virtual summit to learn how to navigate digital transformation. Hear about digital transformation in the contact center and gain practical insights.

Meet the Speakers

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Osen Akkemik
Senior Director Global Partner & Alliance Marketing

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Alexander Michael
Director of Consulting, Digital Transformation
Frost & Sullivan


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