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Live webinar

Demo: Quality Management & Speech and Text Analytics

Join us as Faye Lopez, Innovation Solution Lead of Workforce Engagement at Genesys, gives us a complete rundown of Genesys Cloud Workforce Engagement’s Quality Management and Speech and Text Analytics capabilities. Learn how automated and AI-powered capabilities can help users and organizations boost their productivity, gain insights quickly and utilize findings to correct, improve and innovate in their customer service.

Meet the speaker

Faye lopez

Faye Lopez
Innovations Solution Lead | WEM specialists
Workforce Engagement Management

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North America

8 AM PT /
11 AM ET