Deliver A Differentiated Customer Service Experience With A Virtual Call Center Solution

On-Demand Webinar Featuring Aphrodite Brinsmead, Principal Analyst, Ovum

In any industry, gaining a competitive advantage is crucial to staying in business. Finding that special niche to compete against the big guys can be daunting.

Stop watching from the sidelines. Find out how to get your call center in the game. Hear insightful trends and perspective from Ovum and Genesys on how you can turn your call center into a key competitive advantage for your small business.

Modernizing with a Virtual Call Center (VCC) solution can enable powerful multichannel customer service tools without the need for spending large upfront CAPEX fees and improve overall business agility and customer loyalty.

Register now to view the on demand webinar! You’ll also learn how to:

  • Make Your Business More Competitive
  • Switch to An Easy to Run Call Center
  • Speak to Your Customer on the Same Wavelength

By deploying a Virtual Call Center, smaller businesses gain immediate access to on-demand customer service tools without a reliance on hardware or software. This results in increased business agility to focus on providing a unique, personalized, and proactive customer service experience that will extend your niche distinctiveness and keep their customers coming back for more.

Meet the Speakers

Mike Asebrook
Director Product Marketing
Genesys

Aphrodite Brinsmead
Analyst
Ovum

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