Featuring Coca-Cola – Delivering on ‘Brand Promise’ through Customer Care Innovation
In this final session of our three-part expert webinar series, hear from featured guest speaker Nicole Thomas, AVP, Service Solutions, Coca-Cola Business Services North America LLC as she shares their vision of the future, and what it took to transform a global beverage company that offers over 500 brands in more than 200 countries.
Nicole will discuss how Coca-Cola:
If you’ve been following the series, you’ve already gained valuable insights into assessing economic impacts, overcoming hidden risk, and the need to deliver connected omnichannel customer engagement. Join our final session to experience this iconic brand’s customer care transformation.
VP Strategic Solutions
AVP, Service Solutions