Genesys is Trusted by Over 10,000 Companies Globally
Genesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships. For over 25 years, we have put the customer at the centre of all we do, and we passionately believe that great customer engagement drives great business outcomes.
The Only Global Leader in Customer Experience Solutions
Both in the Cloud & On Premise
Gartner names Genesys a Leader in the 2018 Magic Quadrant for Contact Centre Infrastructure
For the tenth time in a row!
Genesys Named a Leader in TWO Forrester Waves™
Forrester Evaluates Large & Midsize Contact Center Interaction Management Vendors Across 40 Criteria
Genesys Named a Leader in the 2016 Gartner Magic Quadrant for Contact Centre as a Service
Interactive Intelligence, a Genesys company, Named a Leader 2 Years in a Row