Take Your Business Communications to a New Level
Business communication platforms engage people, partners, vendors, and customers. PureCloud Communicate takes traditional IP PBX functionality to a whole new level with features like video conferencing, screen sharing, dynamic team chat channels, skills-based employee profiles and document management.
Make Your Employees “Agents” of Customer Happiness
You don’t have to be a contact centre to care about good customer service. We think one customer going to voicemail is one too many. That’s why PureCloud Communicate empowers you to route and treat calls the way that works best for your business.
Unbound by Location or Hardware
Whether it’s your sales team in California that needs to collaborate with product marketing in the London office, or your connecting teams from Japan and other regional remote workers for training on video, you can do it all from the same intuitive app. Easily manage phone numbers for every office location and instantly update IVR greetings and office hours for all your sales and service locations.
Unite Your Workforce and Save Time While Doing It
Video conferencing, group chat rooms and conference calling gets everyone communicating and on the same page. Flexible administration lets you create custom messages and call tress that fit your business needs – all without downtime or needing professional services.