Powered by Genesys Enterprise Edition
for both On-Premise and Cloud
Get True Omnichannel Customer Engagement
Genesys Enterprise enables the only true omnichannel customer engagement for global businesses to deliver competitively superior experiences. Enterprise provides real-time contextual journeys, world-class intelligent routing, and digital transformation at any scale. Large, multi-site, multinational organisations gain a global view and control of their brand. Available both on-premises and in the cloud. Enterprise supports extensive customisability through open APIs and web standards.
Deliver Differentiated Customer Experiences
Route interactions consistently to any resource in the world in real-time.
Orchestrate Omnichannel Journeys with Predictable Outcomes
Deliver hyper-personalised customer journeys at scale.
Manage Global Operations Centrally
Deliver on brand promise and meet customer commitments.