Genesys Global Strategic Alliances are world-leading companies that deliver significant expertise and market presence in customer experience focus areas strategic to Genesys and our customers. These collaborations give you access to services that optimise your transformation to omnichannel customer experience. To learn more about our strategic partnerships, visit the links below.

Featured Partners

Dimension Data

With more than over 20 years of delivering global coverage and capabilities, that Dimension Data helps companies take their customer experience to the next level by leveraging the power of the Genesys Customer Experience Platform on- premise and in the cloud.


Offering best-in-class integrated solutions, the IBM and Genesys Alliance has transformed how organisations worldwide engage with their customers across customer experience touchpoints and channels of communication.


Microsoft & and Genesys bring together best-in-classclass contact centre capabilities for the contact centre and together with best-in-class unified communications to deliver orchestrated customer engagement to in each and every customer interaction and journey.


With unparalleled experience, comprehensive capabilities across industries and business functions, and broad research on the world's most successful companies, Accenture works with clients to help them find future value and growth in a digital world.

Orange Business Services

Orange Business Services offers a wide portfolio of solutions with Genesys that are dedicated to helping you meet your customer experience objectives around customer satisfaction, loyalty, and cost optimisation.