Optimised Genesys-Powered Contact Centre as a Service
Providing cloud-based Software-as-a-Service solutions powered by Genesys technology, Cloud Solution Providers deliver Genesys software in partner-owned/operated cloud facilities. Cloud Resellers sell the Genesys Cloud in markets where Genesys provides cloud services. Cloud Partners frequently deliver value-added applications and services to enhance the Genesys portfolio of products and services.
Flexible, Scalable Cloud
Cloud solutions can either be shared multi-tenant, or dedicated hosted solutions, emphasising scalability, security, and the full breadth of Genesys capabilities.