Why Join the Genesys Partner Network?

Partner with Genesys and access industry-leading customer experience technology to meet the needs of customers, regardless of where they are in their journey to customer experience excellence.  Take advantage of our commitment to your success with a Partner Program that rewards performance and quickly builds skills for delivering quantifiable business value to your customers.

What Our Partners Say



Expanding Opportunities - Genesys AppFoundry

Gain exposure for your solutions with the Genesys App Foundry, a dynamic app marketplace featuring a wide array of Genesys-certified solutions. Customers can browse and search for your app and other commercial apps that solve problems and add value to their Genesys integrations. Review the AppFoundry Program Guide to see how you can bring your solution to AppFoundry.

Genesys Partner Types

Strategic Alliance Partners

Select industry leaders with whomith whom Genesys collaborates collaborates to deliver unique joint solutions to the market.

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Value Added Resellers

Resellers who provide pre-sales expertise, post-sales deployment and support services, and frequently deliver value add applications on the full suite of Genesys products.

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Technology Partners

Independent software or hardware vendors (ISV/IHV), cloud solutions providers, or system integrators whose solutions are complementary to the Genesys portfolio and either integrate or interoperate with Genesys products.

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Service Partners

Partners who deliver Genesys professional services, customer care services, or consulting services directly to end users in alliance with Genesys and other Genesys partners.

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Cloud Partners

Partners who deliver cloud-based Software-as-a-Service (SaaS) solutions to the market using Genesys technology and services

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Independent Consultants

Consultants who advise their customers on how to build solutions, and structure their business systems and processes to provide maximum business value.

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