Manage schedule and work-life balance
Empower agents to manage their work-life balance with schedule transparency and the ability to trade shifts or request time off.
View daily schedule
Give agents transparency into time on queue, breaks and time spent on other projects so they can manage their day.
Track work time
Agents can see their full schedule across the week or month and easily keep track of time spent on queue, training, special projects or other work. Full visibility gives them insight to plan for their schedule and know when they may need to adjust shifts.
Manage work-life balance
Agents can manage time-off requests in the same interface they use to manage their day-to-day work, making it easy to manage work-life balance and enhance agent flexibility.
Empower agents to own their schedule
Empower agents to manage their schedule with shift trading so they can still work a full schedule while accommodating scheduling conflicts outside of work.
Request a demo
No matter what size your company is or what customer experience challenges you want to solve, your demo will be customized to your needs.