Companies of all sizes are turning to contact center as a service (CCaaS) solutions to drive their customer experience success. With customer expectations soaring, CCaaS or cloud contact center solutions combine unmatched contact center capabilities with unlimited scalability and fast deployment. All these benefits are delivered as a monthly subscription service.
Genesys is proud to be named a leader in the 2017 Gartner Magic Quadrant Leader for Contact Center as a Service, three years in a row.
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