Improve the patient experience. Stat.
Patient engagement solutions for healthcare
In many ways, healthcare organizations are similar to modern contact centers. Telemedicine, electronic medical records (EMR) and centralized billing require ongoing communication with patients, payers and ancillary services. And it takes more than a phone call to make it all work.
With an all-in-one solution it’s easy to expand your ability to communicate and collaborate—whether it’s a phone call, web chat or video conference call.
In today’s regulatory environment, it’s imperative to keep patients informed and cared for. Increase patient engagement throughout the continuum of care by expanding the way you communicate, including proactive notifications.
Make member experience your competitive differentiator. Give members easy access to enrollment status, pre-authorization, billing and claims status using self-service options 24/7.
Pharma and technology
Collaborate with medical staff, regulators, hospital personnel, and across your own internal departments. On-demand video, conferencing and document sharing make it easy.