{"id":619796,"date":"2026-03-23T08:13:44","date_gmt":"2026-03-23T15:13:44","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=webinars&#038;p=619796"},"modified":"2026-04-09T12:48:56","modified_gmt":"2026-04-09T19:48:56","slug":"por-que-voce-deveria-utilizar-o-portal-orchestrators","status":"publish","type":"webinars","link":"https:\/\/www.genesys.com\/pt-br\/webinars\/por-que-voce-deveria-utilizar-o-portal-orchestrators","title":{"rendered":"Por que voc\u00ea deveria estar utilizando o Portal Orchestrators?"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section sec_modern_width=&#8221;enable&#8221; par_bg=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; m_background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1759253020904{margin-bottom: 10px !important;}&#8221;]Webinar ao vivo[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1774275832624{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h1 class=\"h2\">Voc\u00ea est\u00e1 extraindo todo o valor do Genesys Cloud?<\/h1>\n<h3>Descubra como transformar usu\u00e1rios comuns em usu\u00e1rios avan\u00e7ados e acelerar o ROI da sua opera\u00e7\u00e3o de CX com o Portal Orchestrators.<\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<h4>23 de Abril, \u00e0s 10:00<\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; el_id=&#8221;form&#8221; offset=&#8221;vc_col-lg-offset-1 vc_col-lg-5&#8243;]<div class=\"component card w-100 bgc-lgray vertical text-start\">\n            <div class=\"card-body\">\n                <h5 class=\"card-title\">Thanks for joining us!<\/h5>\n                <p class=\"card-text\">While we get the webinar recording ready, here are some ways to keep exploring and stay connected.<\/p>\n\n                <div class=\"btn-container   vc_custom_1710857185398\">\n                    <a role=\"button\" aria-expanded=\"true\" aria-haspopup=\"true\" data-bs-toggle=\"modal\" data-bs-target=\"#getStartedBox\" href=\"#\" aria-label=\"Get started\" class=\"btn btn-primary\">Get started<\/a>\n                    <a role=\"button\" class=\"btn btn-ff-primary chevron\" href=\"https:\/\/www.genesys.com\/pt-br\/events\" target=\"\" rel=\"\">Events & webinars<\/a><\/div>\n                <\/div>\n        <\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; content_placement=&#8221;middle&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column background_color=&#8221;bgc-lgray&#8221; width=&#8221;7\/12&#8243;][vc_row_inner css=&#8221;.vc_custom_1742491904802{margin-top: 5px !important;margin-right: 5px !important;margin-bottom: 5px !important;margin-left: 5px !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Sobre o webinar<\/h3>\n<p>Grande parte das empresas investe em plataformas robustas de CX mas utilizam apenas uma fra\u00e7\u00e3o do seu potencial.<\/p>\n<p data-start=\"482\" data-end=\"584\">O problema n\u00e3o \u00e9 a tecnologia.<br data-start=\"512\" data-end=\"515\" \/>\u00c9 a falta de direcionamento claro sobre <strong data-start=\"555\" data-end=\"583\">como evoluir no uso dela<\/strong>.<\/p>\n<p data-start=\"586\" data-end=\"788\">Neste webinar, voc\u00ea vai entender como o <strong data-start=\"626\" data-end=\"658\">Portal Genesys Orchestrators<\/strong> ajuda a resolver esse desafio, guiando seus times com trilhas pr\u00e1ticas, recomenda\u00e7\u00f5es inteligentes e melhores pr\u00e1ticas aplicadas.<\/p>\n<h3 data-start=\"586\" data-end=\"788\">O que voc\u00ea vai aprender:<\/h3>\n<ul>\n<li data-section-id=\"16bmpu1\" data-start=\"923\" data-end=\"977\">Como acelerar o <strong data-start=\"941\" data-end=\"958\">time-to-value<\/strong> do Genesys Cloud<\/li>\n<li data-section-id=\"1s30q\" data-start=\"978\" data-end=\"1051\">Como aumentar a <strong data-start=\"996\" data-end=\"1035\">ado\u00e7\u00e3o de funcionalidades avan\u00e7adas<\/strong>, incluindo IA<\/li>\n<li data-section-id=\"1xw7oae\" data-start=\"1052\" data-end=\"1109\">Como reduzir depend\u00eancia de consultorias e retrabalho<\/li>\n<li data-section-id=\"479yz2\" data-start=\"1110\" data-end=\"1178\">Como transformar conhecimento em <strong data-start=\"1145\" data-end=\"1176\">resultados reais de neg\u00f3cio<\/strong><\/li>\n<li data-section-id=\"1ktwv1n\" data-start=\"1179\" data-end=\"1229\">Casos pr\u00e1ticos de evolu\u00e7\u00e3o de maturidade em CX<\/li>\n<\/ul>\n<h3>Por que voc\u00ea n\u00e3o pode perder este webinar:<\/h3>\n<p data-start=\"1265\" data-end=\"1295\">Voc\u00ea j\u00e1 pagou pela plataforma.<\/p>\n<p data-start=\"1297\" data-end=\"1325\">Mas sem ado\u00e7\u00e3o e maturidade:<\/p>\n<ul data-start=\"1326\" data-end=\"1413\">\n<li data-section-id=\"1pjdn6x\" data-start=\"1326\" data-end=\"1365\">funcionalidades ficam subutilizadas<\/li>\n<li data-section-id=\"cgtjlb\" data-start=\"1366\" data-end=\"1385\">custos aumentam<\/li>\n<li data-section-id=\"1vo0eza\" data-start=\"1386\" data-end=\"1413\">resultados n\u00e3o aparecem<\/li>\n<\/ul>\n<p data-start=\"1415\" data-end=\"1490\"><strong>O Orchestrators resolve isso ao guiar sua evolu\u00e7\u00e3o de forma estruturada.<\/strong><\/p>\n<h3 style=\"text-align: left;\">Benef\u00edcios que voc\u00ea pode esperar ap\u00f3s este webinar:<\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li data-section-id=\"11fy7qw\" data-start=\"1525\" data-end=\"1562\">Redu\u00e7\u00e3o de custos operacionais<\/li>\n<li data-section-id=\"wjgz4d\" data-start=\"1563\" data-end=\"1604\">Aumento de produtividade dos times<\/li>\n<li data-section-id=\"73lvh\" data-start=\"1605\" data-end=\"1640\">Melhor uso de IA e automa\u00e7\u00e3o<\/li>\n<li data-section-id=\"gdd5ud\" data-start=\"1641\" data-end=\"1687\">Melhoria em KPIs de CX (CSAT, NPS, FCR)<\/li>\n<li data-section-id=\"gdd5ud\" data-start=\"1641\" data-end=\"1687\">Maior ROI do Genesys Cloud<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<h4 style=\"text-align: left;\">\u00a0 \u00a0Veja quem vai estar no comando do Webinar:<\/h4>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1742491936595{margin-top: 5px !important;margin-right: 5px !important;margin-bottom: 5px !important;margin-left: 5px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;619797&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1774276368596{margin-bottom: 35px !important;}&#8221; si_max_width=&#8221;250&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"font-weight: 400; text-align: center;\"><strong>Monica Venancio<\/strong><\/p>\n<p style=\"font-weight: 400; text-align: center;\">Customer Success Manager<br \/>\n<strong>Genesys<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-glass-dark vertical text-center thumbnail   \" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/genesys-orchestrators-step-into-the-spotlight-of-experience-innovation\" target=\"_blank\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"1260\" height=\"840\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Genesys-Orchestrators_blog_8192x5464-1260x840-1.png\" alt=\"Genesys-Orchestrators_blog_8192x5464-1260x840\" ><\/div><div class=\"card-body\"><h2 data-start=\"2\" data-end=\"343\"><strong data-start=\"2\" data-end=\"24\" data-is-only-node=\"\">Insight do Webinar<br \/>\n<\/strong><\/h2>\n<h3>Genesys Orchestrators: entre no centro das aten\u00e7\u00f5es da inova\u00e7\u00e3o em experi\u00eancia.<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-center\"><div class=\"small mt-0 btn btn-secondary \" href=\"#\" target=\"\" rel=\"\">Hub de Recursos<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section sec_modern_width=&#8221;enable&#8221; par_bg=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; m_background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1759253020904{margin-bottom: 10px !important;}&#8221;]Webinar ao vivo[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1774275832624{margin-bottom: 20px !important;}&#8221;] Voc\u00ea est\u00e1 extraindo todo o valor do Genesys Cloud? Descubra como transformar usu\u00e1rios comuns em usu\u00e1rios avan\u00e7ados e acelerar o ROI da sua opera\u00e7\u00e3o de CX com o Portal Orchestrators. [\/vc_column_text][vc_column_text css=&#8221;&#8221;] 23 de Abril, \u00e0s 10:00 [\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; [&hellip;]<\/p>\n","protected":false},"author":1202,"featured_media":586698,"template":"","tax_priority":[54],"tax_contenttheme":[14921,14856],"tax_bundle":[],"tax_contenttheme2":[16179,16142],"tax_capability_sitewide":[16208],"tax_products_programs":[17539],"tax_buying_job":[16623,16662],"tax_buyer_persona":[16877,16910],"tax_sector":[17043,16945,16985,17019,16958,17057],"tax_segment":[17097],"class_list":["post-619796","webinars","type-webinars","status-publish","has-post-thumbnail","hentry","webinar_type-best-practice","webinar_type-customer","tax_priority-54","tax_contenttheme-level-up-your-technology-pt-br","tax_contenttheme-melhore-a-experiencia-do-cliente","tax_contenttheme2-level-up-your-technology-pt-br","tax_contenttheme2-improve-customer-experience-pt-br","tax_capability_sitewide-ai-and-automation-pt-br","tax_products_programs-genesys-cloud-cx-pt-br","tax_buying_job-job-1-problem-identification-pt-br","tax_buying_job-job-2-solution-exploration-pt-br","tax_buyer_persona-business-pt-br","tax_buyer_persona-technical-pt-br","tax_sector-retail-pt-br","tax_sector-financial-pt-br","tax_sector-industrial-pt-br","tax_sector-public-pt-br","tax_sector-healthcare-pt-br","tax_sector-technology-pt-br","tax_segment-enterprise-pt-br","tax_content_type-video-pt-br","tax_set-video"],"acf":{"utm_pass":false,"asset_expiration":"","item_nav_hide":"no","disable_chat":true,"no_index":false,"no_follow":false,"media_type":"embed","media_position":"top","disable_next_steps":false,"display_desc":false,"title_align":"left","is_on_demand":false,"get_started_config":"disable","meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","is_zoom":true,"gsc_tab":false,"enable_external_utm":false,"add_to_global_events":false,"enable_ab_test":false,"next_steps_type":"default","ns_subtitle":"","resource_next_steps":[{"ID":596435,"post_author":"751","post_date":"2025-09-30 10:36:11","post_date_gmt":"2025-09-30 17:36:11","post_content":"[vc_section sec_modern_width=\"enable\" par_bg=\"enable\" background_color=\"bgc-lgray\" m_background_color=\"bgc-lgray\" flair=\"%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D\"][vc_row content_placement=\"middle\"][vc_column width=\"1\/2\"][vc_column_text css=\".vc_custom_1761597019376{margin-bottom: 10px !important;}\"]Webinar on demand[\/vc_column_text][vc_column_text css=\".vc_custom_1759254831219{margin-bottom: 20px !important;}\"]\r\n<h1 class=\"h2\">Economia da Experi\u00eancia: Como a IA Ag\u00eantica Gera Valor Real para os Neg\u00f3cios<\/h1>\r\n[\/vc_column_text][component_card background_color=\"bgc-lgray\" card_design=\"mini\"]\r\n<h4>Participe e veja:<\/h4>\r\n<ul>\r\n \t<li data-start=\"566\" data-end=\"633\">\r\n<p data-start=\"568\" data-end=\"633\">Como a IA Ag\u00eantica potencializa a <strong data-start=\"602\" data-end=\"630\">personaliza\u00e7\u00e3o em escala<\/strong>.<\/p>\r\n<\/li>\r\n \t<li data-start=\"634\" data-end=\"739\">\r\n<p data-start=\"636\" data-end=\"739\">De que forma ela conecta <strong data-start=\"661\" data-end=\"697\">efici\u00eancia operacional e empatia<\/strong> para impactar clientes e colaboradores.<\/p>\r\n<\/li>\r\n \t<li data-start=\"740\" data-end=\"821\">\r\n<p data-start=\"742\" data-end=\"821\"><strong data-start=\"742\" data-end=\"767\">Casos de uso pr\u00e1ticos<\/strong> que mostram resultados reais em diferentes setores.<\/p>\r\n<\/li>\r\n<\/ul>\r\n[\/component_card][\/vc_column][vc_column width=\"1\/2\" el_id=\"form\" offset=\"vc_col-lg-offset-1 vc_col-lg-5\"][mktoform cta_button=\"Assista a sess\u00e3o\" form_type=\"advanced\" fl_country=\"disabled\" fl_city=\"disabled\" fl_website=\"disabled\" fl_industry1=\"disabled\" fl_levelofinterest1=\"disabled\" fl_numberofagentsform1=\"disabled\" advance_fields=\"%5B%7B%22af_type%22%3A%22text%22%2C%22af_required%22%3A%22required%22%2C%22af_opt_design%22%3A%22stacked%22%2C%22select_option%22%3A%22%255B%257B%257D%255D%22%7D%5D\" cta_header=\"Assista agora\" cms_hold=\"RG\" cid_id=\"701Ht000001CV2dIAG\"][\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=\"enable\" content_placement=\"middle\" flair=\"%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D\"][vc_row][vc_column background_color=\"bgc-lgray\" width=\"7\/12\"][vc_row_inner css=\".vc_custom_1742491904802{margin-top: 5px !important;margin-right: 5px !important;margin-bottom: 5px !important;margin-left: 5px !important;}\"][vc_column_inner][vc_column_text css=\"\"]\r\n<h4 style=\"text-align: left;\">Pr\u00e9via<\/h4>\r\n[\/vc_column_text][vc_column_text css=\"\"]\r\n<p data-start=\"116\" data-end=\"292\">Na era da <strong data-start=\"126\" data-end=\"153\">Economia da Experi\u00eancia<\/strong>, cada intera\u00e7\u00e3o com o cliente \u00e9 uma oportunidade de gerar valor. Mas como transformar essa vis\u00e3o em resultados tang\u00edveis para o neg\u00f3cio?<\/p>\r\n<p data-start=\"294\" data-end=\"542\">Neste webinar, vamos explorar como a <strong data-start=\"331\" data-end=\"346\">IA Ag\u00eantica<\/strong> est\u00e1 redefinindo o papel da intelig\u00eancia artificial no relacionamento com clientes, indo al\u00e9m da automa\u00e7\u00e3o e colocando <strong data-start=\"467\" data-end=\"515\">racioc\u00ednio, planejamento e tomada de decis\u00e3o<\/strong> no centro da estrat\u00e9gia.<\/p>\r\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text css=\"\"]\r\n<h4 style=\"text-align: center;\">Experts em CX participando<\/h4>\r\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=\".vc_custom_1742491936595{margin-top: 5px !important;margin-right: 5px !important;margin-bottom: 5px !important;margin-left: 5px !important;}\"][vc_column_inner width=\"1\/3\"][vc_single_image image=\"592393\" alignment=\"center\" css=\".vc_custom_1759252889458{margin-bottom: 35px !important;}\" si_max_width=\"250\"][vc_column_text css=\"\"]\r\n<p style=\"font-weight: 400; text-align: center;\"><strong>Claudio Barbosa<\/strong><\/p>\r\n<p style=\"font-weight: 400; text-align: center;\">Sr. Manager Solutions Consultant, Genesys<\/p>\r\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\"1\/3\"][vc_single_image image=\"523381\" alignment=\"center\" css=\".vc_custom_1761047006186{margin-bottom: 35px !important;}\" si_max_width=\"250\"][vc_column_text css=\"\"]\r\n<p style=\"text-align: center;\"><strong>Jefferson Andrade<\/strong><\/p>\r\n<p style=\"text-align: center;\">Sr. Solutions Consultant, Genesys<\/p>\r\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\"1\/3\"][vc_single_image image=\"599749\" alignment=\"center\" css=\"\" si_max_width=\"250\"][vc_column_text css=\"\"]\r\n<p style=\"text-align: center;\"><strong>\r\nCarolina Rocha<\/strong><\/p>\r\n<p style=\"text-align: center;\">Principal Business Value Consultant, Genesys<\/p>\r\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=\"1\/12\"][\/vc_column][vc_column width=\"1\/3\"][component_card content_alignment=\"text-center\" media_size=\"thumbnail\" cta_style=\"btn\" background_color=\"bgc-glass-dark\" media=\"586698\" cta=\"url:https%3A%2F%2Fwww.genesys.com%2Fpt-br%2Fresources|title:Hub%20de%20Recursos|target:_blank\"]\r\n<p data-start=\"2\" data-end=\"343\"><strong data-start=\"2\" data-end=\"24\" data-is-only-node=\"\">Insight do Webinar\r\n<\/strong><\/p>\r\n<p data-start=\"240\" data-end=\"420\">Na <strong data-start=\"243\" data-end=\"270\">Economia da Experi\u00eancia<\/strong>, n\u00e3o basta entregar produtos ou servi\u00e7os. \u00a0O valor real est\u00e1 em <strong data-start=\"339\" data-end=\"372\">orquestrar jornadas completas<\/strong>, que unem <strong data-start=\"383\" data-end=\"417\">efici\u00eancia e empatia em escala<\/strong>. Empresas que aplicam <strong data-start=\"446\" data-end=\"474\">IA e dados em tempo real<\/strong> conseguem transformar cada intera\u00e7\u00e3o em uma oportunidade de:<\/p>\r\n<p data-start=\"540\" data-end=\"564\"><strong data-start=\"540\" data-end=\"562\">Fidelizar clientes<\/strong><\/p>\r\n<p data-start=\"567\" data-end=\"588\"><strong data-start=\"567\" data-end=\"586\">Reduzir atritos<\/strong><\/p>\r\n<p data-start=\"567\" data-end=\"588\"><strong data-start=\"591\" data-end=\"624\">Gerar crescimento sustent\u00e1vel<\/strong><\/p>\r\n<p data-start=\"628\" data-end=\"693\">O futuro n\u00e3o \u00e9 apenas atender \u00e9 sobre <strong data-start=\"664\" data-end=\"690\">encantar continuamente seus clientes<\/strong>.<\/p>\r\n[\/component_card][\/vc_column][\/vc_row][\/vc_section]","post_title":"Economia da Experi\u00eancia: Como a IA Ag\u00eantica Gera Valor Real para os Neg\u00f3cios","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"economia-da-experiencia-gere-valor-real","to_ping":"","pinged":"","post_modified":"2025-10-27 13:32:29","post_modified_gmt":"2025-10-27 20:32:29","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.genesys.com\/?post_type=webinars&#038;p=596435","menu_order":0,"post_type":"webinars","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":570737,"post_author":"751","post_date":"2025-05-05 15:01:53","post_date_gmt":"2025-05-05 22:01:53","post_content":"","post_title":"O Cen\u00e1rio da Experi\u00eancia do Cliente: Principais insights da Am\u00e9rica Latina","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"state-of-cx-latam","to_ping":"","pinged":"","post_modified":"2025-05-05 15:02:25","post_modified_gmt":"2025-05-05 22:02:25","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.genesys.com\/?post_type=resources&#038;p=570737","menu_order":0,"post_type":"resources","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":528204,"post_author":"717","post_date":"2024-07-09 13:22:19","post_date_gmt":"2024-07-09 20:22:19","post_content":"","post_title":"Quatro megatend\u00eancias que podem amea\u00e7ar a seguran\u00e7a do seu contact center","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"four-megatrends-that-could-threaten-your-contact-center-security","to_ping":"","pinged":"","post_modified":"2024-09-02 08:12:03","post_modified_gmt":"2024-09-02 15:12:03","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.genesys.com\/resources\/quatro-megatendencias-que-podem-ameacar-a-seguranca-do-seu-contact-center","menu_order":0,"post_type":"resources","post_mime_type":"","comment_count":"0","filter":"raw"}],"w_tycontent":"<p>Obrigado por se registrar em nosso webinar. Voc\u00ea receber\u00e1 em breve um e-mail com todos os detalhes de acesso atrav\u00e9s do <strong>@Zoom<\/strong>.<br \/>\nCertifique-se de que os e-mails do zoom n\u00e3o est\u00e3o bloqueados por seu firewall e cheque tamb\u00e9m a caixa de spam.<\/p>\n<p>Nos vemos no dia 23 de Abril! \ud83d\ude42<\/p>\n","meta_title":"Webinar Genesys | Portal Orchestrators: Entenda como o Portal Orchestrators pode acelerar seus resultados em CX.","meta_description":"Participe do webinar exclusivo da Genesys e descubra como o Portal Orchestrators pode te guiar para um novo n\u00edvel em CX.","ns_title":"Recursos relacionados","w_sdate":"04\/23\/2026 5:00 am","w_edate":"04\/23\/2026 6:00 am","w_scope":"single","w_single_timezone":"23 de abril, \u00e0s 10:00","enable_intellimize_api":false,"enable_global_intellimize":true,"enable_anti_flicker":false},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/webinars\/619796","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/webinars"}],"about":[{"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/types\/webinars"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/users\/1202"}],"version-history":[{"count":8,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/webinars\/619796\/revisions"}],"predecessor-version":[{"id":622042,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/webinars\/619796\/revisions\/622042"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/media\/586698"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/media?parent=619796"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_priority?post=619796"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_contenttheme?post=619796"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_bundle?post=619796"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_contenttheme2?post=619796"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_capability_sitewide?post=619796"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_products_programs?post=619796"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_buying_job?post=619796"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_buyer_persona?post=619796"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_sector?post=619796"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_segment?post=619796"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}