{"id":509323,"date":"2024-03-12T06:52:21","date_gmt":"2024-03-12T13:52:21","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=webinars&#038;p=509323"},"modified":"2025-10-03T10:06:48","modified_gmt":"2025-10-03T17:06:48","slug":"genesys-salesforce-cx-cloud","status":"publish","type":"webinars","link":"https:\/\/www.genesys.com\/pt-br\/webinars\/genesys-salesforce-cx-cloud","title":{"rendered":"CX Cloud Genesys &#038; Salesforce: O poder da Orquestra\u00e7\u00e3o na Experi\u00eancia do Cliente"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<p class=\"pre_h1\">Webinar On-Demand<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h1>CX Cloud Genesys &#038; Salesforce: O poder da Orquestra\u00e7\u00e3o na Experi\u00eancia do Cliente<\/h1>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p class=\"MsoNormal\"><b>Webinar dispon\u00edvel on-demand, veja quando quiser<\/b><\/p>\n<p>[\/vc_column_text]<span class=\"g_separator genesys-light-gray\" style=\"height:2px\"><\/span>[vc_column_text][\/vc_column_text][vc_column_text]Descubra o Poder de Transformar Experi\u00eancias do Cliente com <strong>Genesys e Salesforce!<\/strong><\/p>\n<p>Venha conosco nesta jornada da incr\u00edvel parceria, onde vamos explorar como voc\u00ea pode elevar suas experi\u00eancias do cliente a um patamar de excel\u00eancia, unindo as poderosas capacidades de <strong>Orquestra\u00e7\u00e3o com IA da Genesys<\/strong> e a expertise em <strong>CRM da Salesforce<\/strong>.<\/p>\n<p>Neste encontro, vamos mostrar como Genesys e Salesforce podem ser a chave para:<\/p>\n<ul>\n<li>Orquestrar canais digitais e de voz com IA de forma simples<\/li>\n<li>Integrar-se perfeitamente com a Salesforce para proporcionar casos de uso de alto impacto<\/li>\n<li>Nutrir uma cultura de excel\u00eancia na experi\u00eancia do colaborador<\/li>\n<li>Alavancar an\u00e1lises e relat\u00f3rios completos, reunidos em uma \u00fanica plataforma de IA com vis\u00e3o 360 do cliente<\/li>\n<\/ul>\n<p>O caminho para uma jornada memor\u00e1vel est\u00e1 \u00e0 sua espera. <strong>Reserve seu lugar agora mesmo!<\/strong>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_advanced gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"page\" data-ppcount=\"5\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init webinarform yesknown noprefill yespp strict-check\"  ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Welcome back<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">Not You?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7014X000002exOBQAY\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"Attended On-Demand\"><input type=\"hidden\" name=\"redirect_url\" 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Corporativo<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"Nome\">\n        <label for=\"fe190\">Nome<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"Sobrenome\">\n        <label for=\"fe191\">Sobrenome<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"Empresa\">\n    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