{"id":441716,"date":"2022-09-05T08:41:52","date_gmt":"2022-09-05T15:41:52","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=webinars&#038;p=441716"},"modified":"2022-09-06T07:49:17","modified_gmt":"2022-09-06T14:49:17","slug":"estrategias-e-tecnologias-de-atendimento-para-momentos-de-alta-demanda","status":"publish","type":"webinars","link":"https:\/\/www.genesys.com\/pt-br\/webinars\/estrategias-e-tecnologias-de-atendimento-para-momentos-de-alta-demanda","title":{"rendered":"Estrat\u00e9gias e Tecnologias de Atendimento para Momentos de Alta Demanda"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_single_image image=&#8221;445884&#8243;]<span class=\"g_separator genesys-light-gray\" style=\"height:2px\"><\/span>[vc_column_text]<\/p>\n<p class=\"pre_h1\">Webinar ao vivo<\/p>\n<div id=\"gtx-trans\" style=\"position: absolute; left: -32px; top: -9.50391px;\"><\/div>\n<p>[\/vc_column_text][vc_column_text css_animation=&#8221;none&#8221;]<\/p>\n<p class=\"font-swb text-60 text-blue\">Estrat\u00e9gias e Tecnologias de Atendimento para Momentos de Alta Demanda<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h2>Como se preparar tecnologicamente para per\u00edodos de alta demanda (Datas Comemorativas, Black Friday, entre outros)<\/h2>\n<p>[\/vc_column_text]<span class=\"g_separator genesys-light-gray\" style=\"height:2px\"><\/span><div class=\"wpb_text_column wpb_content_element webinar_single_time\"><div class=\"wpb_wrapper\"><p>On-Demand Webinar<\/p><\/div><\/div>[vc_row_inner][vc_column_inner][vc_column_text]Te convidamos a participar desse webinar com nosso parceiro de neg\u00f3cios Omnify que ajudar\u00e1 sua empresa a superar os desafios em momentos de alta demanda, em datas comemorativas, como black friday, natal, a\u00e7\u00f5es promocionais entre outros.<\/p>\n<p>Sabemos que toda empresa enfrenta desafios quando sua opera\u00e7\u00e3o \u00e9 colocada \u00e0 prova, mas com planejamento adequado, \u00e9 poss\u00edvel encontrar solu\u00e7\u00f5es para que sua opera\u00e7\u00e3o fique cada vez mais eficiente, como grandes players do mercado.<\/p>\n<p>Participe do Webinar para e saiba mais sobre:<\/p>\n<ul>\n<li>Personaliza\u00e7\u00e3o da experi\u00eancia do cliente em escala<br \/>\nOrquestra\u00e7\u00e3o de uma experi\u00eancia consistente e flu\u00edda em todos os canais de comunica\u00e7\u00e3o.<\/li>\n<li>Reduzir de maneira eficiente o tempo de resolu\u00e7\u00e3o de chamada.<\/li>\n<li>Gerenciar facilmente a atividade do agente e as intera\u00e7\u00f5es com o cliente em tempo real.<\/li>\n<\/ul>\n<p>Inscreva-se agora e fa\u00e7a parte do futuro da CX.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"page\" 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for=\"fe221\">Ind\u00fastria<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">Apenas pesquisando<\/option><option value=\"Gathering business requirements\">Consolidando requisitos de neg\u00f3cios<\/option><option value=\"Comparing solutions\">Comparando solu\u00e7\u00f5es<\/option><option value=\"Ready for a conversation\">Pronto para uma conversa<\/option>\n        <\/select>\n        <label for=\"fe222\">N\u00edvel de Interesse<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required 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Gostaria de receber informa\u00e7\u00e3o sobre a Genesys via e-mail ou telefone.<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">Gostaria de ser contatado por um especialista do CX.<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"OFF\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"Participe do Webinar\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"Participe do Webinar\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>By providing your information, you agree to our <a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">privacy policy<\/a>.<\/span><\/div><\/div><\/form><\/div>[vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-size: 18.72px;\">Conhe\u00e7a os palestrantes:<\/span><\/h3>\n<div id=\"gtx-trans\" style=\"position: absolute; left: 270px; top: -6.78906px;\">\n<div class=\"gtx-trans-icon\"><\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; el_class=&#8221;speaker_list&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;445879&#8243; alignment=&#8221;center&#8221; img_size=&#8221;full&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><b>Rodolfo Nunes<br \/>\n<\/b>Head de Tecnologia Omnify<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;160069&#8243; img_size=&#8221;full&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><strong>Claudio Barbosa<\/strong><br \/>\nSr. Solutions Consultant Manager<br \/>\nGenesys<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_single_image image=&#8221;445884&#8243;][vc_column_text] Webinar ao vivo [\/vc_column_text][vc_column_text css_animation=&#8221;none&#8221;] Estrat\u00e9gias e Tecnologias de Atendimento para Momentos de Alta Demanda [\/vc_column_text][vc_column_text] Como se preparar tecnologicamente para per\u00edodos de alta demanda (Datas Comemorativas, Black Friday, entre outros) [\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]Te convidamos a participar desse webinar com nosso parceiro de neg\u00f3cios Omnify que ajudar\u00e1 sua empresa a superar os desafios em [&hellip;]<\/p>\n","protected":false},"author":751,"featured_media":0,"template":"","tax_priority":[],"tax_contenttheme":[14921,14924,14856,14920],"tax_bundle":[],"tax_contenttheme2":[16122,16154,16179,16142],"tax_capability_sitewide":[16239,16255,16208,16317],"tax_products_programs":[16462,16488,17539],"tax_buying_job":[],"tax_buyer_persona":[16877,16910],"tax_sector":[17043,16945,17019,17057],"tax_segment":[17097,17107],"class_list":["post-441716","webinars","type-webinars","status-publish","hentry","webinar_type-analyst","tax_contenttheme-level-up-your-technology-pt-br","tax_contenttheme-grow-your-business-pt-br","tax_contenttheme-melhore-a-experiencia-do-cliente","tax_contenttheme-improve-employee-experience-pt-br","tax_contenttheme2-grow-your-business-pt-br","tax_contenttheme2-improve-employee-experience-pt-br","tax_contenttheme2-level-up-your-technology-pt-br","tax_contenttheme2-improve-customer-experience-pt-br","tax_capability_sitewide-analytics-and-reporting-pt-br","tax_capability_sitewide-digital-pt-br","tax_capability_sitewide-ai-and-automation-pt-br","tax_capability_sitewide-integrations-pt-br","tax_products_programs-cx-evolution-pt-br","tax_products_programs-genesys-ai-pt-br","tax_products_programs-genesys-cloud-cx-pt-br","tax_buyer_persona-business-pt-br","tax_buyer_persona-technical-pt-br","tax_sector-retail-pt-br","tax_sector-financial-pt-br","tax_sector-public-pt-br","tax_sector-technology-pt-br","tax_segment-enterprise-pt-br","tax_segment-midsized-pt-br"],"acf":{"w_sdate":"09\/22\/2022 9:30 am","w_edate":"09\/22\/2022 10:10 am","w_scope":"single","w_single_timezone":"22 de Setembro, 2022 \u00e0s 09:30","item_nav_hide":"no","utm_pass":false,"asset_expiration":"","enable_external_utm":false,"add_to_global_events":false,"disable_chat":false,"enable_ab_test":false,"meta_title":"","meta_description":"Como se preparar tecnologicamente para per\u00edodos de alta demanda (Datas Comemorativas, Black Friday, entre outros)\r\n","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","w_tycontent":"<p>Obrigado por se registrar em nosso Webinar! 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