{"id":645878,"date":"2026-10-05T12:03:45","date_gmt":"2026-10-05T19:03:45","guid":{"rendered":"https:\/\/www.genesys.com\/resources\/idc-marketscape-worldwide-conversational-intelligence-and-analytics-software-vendor-assessment"},"modified":"2026-10-06T05:08:57","modified_gmt":"2026-10-06T12:08:57","slug":"idc-marketscape-worldwide-conversational-intelligence-and-analytics-software-vendor-assessment","status":"publish","type":"resources","link":"https:\/\/www.genesys.com\/pt-br\/resources\/idc-marketscape-worldwide-conversational-intelligence-and-analytics-software-vendor-assessment","title":{"rendered":"IDC MarketScape Worldwide Conversational Intelligence and Analytics Software Vendor Assessment"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":596,"featured_media":645942,"template":"","tax_priority":[],"tax_contenttheme":[14921,14856,14920],"tax_bundle":[15274,18585],"tax_contenttheme2":[16154,16179,16142],"tax_capability_sitewide":[16239,16208],"tax_products_programs":[16488],"tax_buying_job":[16713,18596,16747],"tax_buyer_persona":[16877,16910,18586],"tax_sector":[],"tax_segment":[],"class_list":["post-645878","resources","type-resources","status-publish","has-post-thumbnail","hentry","tax_contenttheme-level-up-your-technology-pt-br","tax_contenttheme-melhore-a-experiencia-do-cliente","tax_contenttheme-improve-employee-experience-pt-br","tax_bundle-genesys-ai-pt-br","tax_bundle-genesys-ai-pt-br-2","tax_contenttheme2-improve-employee-experience-pt-br","tax_contenttheme2-level-up-your-technology-pt-br","tax_contenttheme2-improve-customer-experience-pt-br","tax_capability_sitewide-analytics-and-reporting-pt-br","tax_capability_sitewide-ai-and-automation-pt-br","tax_products_programs-genesys-ai-pt-br","tax_buying_job-job-4-supplier-selection-pt-br","tax_buying_job-job-4-supplier-selection-pt-br-2","tax_buying_job-job-5-validation-pt-br","tax_buyer_persona-business-pt-br","tax_buyer_persona-technical-pt-br","tax_buyer_persona-tecnica","tax_content_type-report-pt-br"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/resources\/645878","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/types\/resources"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/users\/596"}],"version-history":[{"count":1,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/resources\/645878\/revisions"}],"predecessor-version":[{"id":645879,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/resources\/645878\/revisions\/645879"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/media\/645942"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/media?parent=645878"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_priority?post=645878"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_contenttheme?post=645878"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_bundle?post=645878"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_contenttheme2?post=645878"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_capability_sitewide?post=645878"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_products_programs?post=645878"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_buying_job?post=645878"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_buyer_persona?post=645878"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_sector?post=645878"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_segment?post=645878"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}