{"id":133735,"date":"2019-03-12T08:56:08","date_gmt":"2019-03-12T15:56:08","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=resources&#038;p=133735"},"modified":"2025-08-20T01:24:56","modified_gmt":"2025-08-20T08:24:56","slug":"call-center-technology-migration-playbook","status":"publish","type":"resources","link":"https:\/\/www.genesys.com\/pt-br\/resources\/call-center-technology-migration-playbook","title":{"rendered":"Manual de migra\u00e7\u00e3o da tecnologia para contact center"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":307,"featured_media":560485,"template":"","tax_priority":[],"tax_contenttheme":[14921],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[16317,16433],"tax_products_programs":[17539,16593],"tax_buying_job":[16679],"tax_buyer_persona":[],"tax_sector":[17057],"tax_segment":[],"class_list":["post-133735","resources","type-resources","status-publish","has-post-thumbnail","hentry","tax_contenttheme-level-up-your-technology-pt-br","tax_capability_sitewide-integrations-pt-br","tax_capability_sitewide-wem-pt-br","tax_products_programs-genesys-cloud-cx-pt-br","tax_products_programs-purebridge-pt-br","tax_buying_job-job-3-requirements-building-pt-br","tax_sector-technology-pt-br","tax_content_type-ebook-pt-br"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/resources\/133735","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/types\/resources"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/users\/307"}],"version-history":[{"count":9,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/resources\/133735\/revisions"}],"predecessor-version":[{"id":589361,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/resources\/133735\/revisions\/589361"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/media\/560485"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/media?parent=133735"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_priority?post=133735"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_contenttheme?post=133735"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_bundle?post=133735"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_contenttheme2?post=133735"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_capability_sitewide?post=133735"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_products_programs?post=133735"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_buying_job?post=133735"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_buyer_persona?post=133735"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_sector?post=133735"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/tax_segment?post=133735"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}