{"id":462370,"date":"2023-01-03T09:01:41","date_gmt":"2023-01-03T17:01:41","guid":{"rendered":"https:\/\/www.genesys.com\/pointillist"},"modified":"2023-01-03T11:48:49","modified_gmt":"2023-01-03T19:48:49","slug":"pointillist","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/pt-br\/pointillist","title":{"rendered":"Pointillist"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section vib=&#8221;enable&#8221; vib_content=&#8221;pointillist&#8221; background_color=&#8221;bgc-orange&#8221; content_placement=&#8221;middle&#8221; flair=&#8221;%5B%7B%22flair_image%22%3A%22433319%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;exclude-header&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;]<style type='text\/css'>\r .btn-override a { color: #23395D; } .mail-reverse img { transform: rotate(-35deg); padding-bottom: .75rem; } @media (max-width: 991.98px){ .section_wrapper .vc_section.exclude-flair { padding-top: 8.167rem !important; padding-bottom: 8.167rem !important; margin-top: 0; margin-bottom: 0; } }\r <\/style>[vc_single_image image=&#8221;433313&#8243; si_max_width=&#8221;160px&#8221;][vc_column_text css=&#8221;.vc_custom_1653500388149{padding-top: 2rem !important;padding-bottom: 1rem !important;}&#8221;]<\/p>\n<h1>SOFTWARE DE GEST\u00c3O DA JORNADA DO CLIENTE DE PONTA A PONTA<\/h1>\n<p style=\"padding-top: 0.5rem;\">Me\u00e7a, monitore e orquestre as jornadas dos clientes para otimizar as experi\u00eancias e melhorar os resultados<\/p>\n<p>[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"btn btn-secondary\" href=\"#request-a-demo\" target=\"\" rel=\"\">Solicite uma demo<\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;433318&#8243; alignment=&#8221;right&#8221; css=&#8221;.vc_custom_1653511821408{margin-bottom: -4.167rem !important;}&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%5D&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;437804&#8243; alignment=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;7\/12&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;][vc_column_text]<\/p>\n<h3 class=\"font-swb h2\">Genesys nomeada l\u00edder em 2022<\/h3>\n<p>Forrester Wave\u2122: Plataformas de Orquestra\u00e7\u00e3o de Jornada[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"btn btn-secondary\" href=\"\/resources\/the-forrester-wave-customer-journey-orchestration\" target=\"\" rel=\"\">Obtenha o relat\u00f3rio<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_section g_section_text=&#8221;white&#8221; flair=&#8221;%5B%7B%22flair_image%22%3A%22433325%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%7D%5D&#8221; css=&#8221;.vc_custom_1654120484462{padding-top: 8.167rem !important;padding-bottom: 8.167rem !important;}&#8221; el_class=&#8221;exclude-flair&#8221;][vc_row][vc_column width=&#8221;1\/2&#8243; elemental_order=&#8221;order-2&#8243;][vc_column_text]<\/p>\n<h4>Agregue dados dos clientes de qualquer fonte<\/h4>\n<p>As organiza\u00e7\u00f5es globais utilizam a plataforma Pointillist\u00ae Customer Journey Management para transformar os dados de bilh\u00f5es de intera\u00e7\u00f5es di\u00e1rias em pipelines de dados sobre a jornada que d\u00e3o suporte \u00e0 an\u00e1lise, \u00e0 modelagem e \u00e0 orquestra\u00e7\u00e3o em tempo real. Com a centraliza\u00e7\u00e3o de dados no Pointillist Customer Journey Data Hub, sua empresa conta com uma vis\u00e3o \u00fanica do cliente que inclui os dados de v\u00e1rias fontes, como as solu\u00e7\u00f5es de CRM, o rastreamento de cliques na internet, os e-mails, as intera\u00e7\u00f5es no contact center, o sistema URA, a Voz do Cliente e as ferramentas de gest\u00e3o de opini\u00f5es.<\/p>\n<p>Agilize a integra\u00e7\u00e3o de dados utilizando a metodologia Pointillist Agile Data Fusion. Comece com as fontes de dados mais importantes e, depois, amplie seu alcance gradualmente. \u00c0 medida que os dados come\u00e7am a fluir para a plataforma, as identidades dos clientes s\u00e3o resolvidas nas diferentes fontes em tempo real, minimizando a prepara\u00e7\u00e3o dos dados.[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"arrow arrow-primary\" href=\"\/capabilities\/journey-data-management\" target=\"\" rel=\"\">Saiba mais<\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;433328&#8243; alignment=&#8221;right&#8221; si_max_width=&#8221;490px&#8221; css=&#8221;.vc_custom_1654177831727{padding-bottom: 4rem !important;}&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section content_placement=&#8221;middle&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;433338&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h4>Analise as jornadas, os per\u00edodos de tempo e todos os clientes<\/h4>\n<p>As equipes de an\u00e1lise podem acelerar sua tarefa e responder \u00e0s solicita\u00e7\u00f5es mais rapidamente do que utilizando os m\u00e9todos tradicionais. Analise o comportamento dos clientes, monitore as m\u00e9tricas baseadas nas jornadas e quantifique o ROI dos seus projetos atuais de CX para justificar os investimentos futuros.<\/p>\n<p>Os poderosos recursos de an\u00e1lise sem c\u00f3digo transformam seus analistas e outros usu\u00e1rios da empresa em verdadeiros cientistas de dados. Obtenha facilmente a informa\u00e7\u00e3o que necessita a partir dos seus dados, sem importar o tipo de consulta que voc\u00ea precisa responder. Al\u00e9m disso, as capacidades integradas de intelig\u00eancia artificial e aprendizagem autom\u00e1tica permitem diagnosticar poss\u00edveis problemas rapidamente e identificar as \u00e1reas que devem ser melhoradas.[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"arrow arrow-primary\" href=\"\/capabilities\/journey-analytics\" target=\"\" rel=\"\">Saiba mais<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section g_section_text=&#8221;white&#8221; content_placement=&#8221;middle&#8221; flair=&#8221;%5B%7B%22flair_image%22%3A%22433340%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%22-7px%22%2C%22flair_transform%22%3A%22scale(1.01%2C1)%22%7D%5D&#8221; css=&#8221;.vc_custom_1654120499904{padding-top: 8.167rem !important;padding-bottom: 8.167rem !important;}&#8221; el_class=&#8221;exclude-flair btn-override&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243; elemental_order=&#8221;order-2&#8243;][vc_column_text]<\/p>\n<h4>Personalize as experi\u00eancias com base nos objetivos atuais e no comportamento anterior<\/h4>\n<p>Personalize as experi\u00eancias com base nos objetivos atuais e no comportamento anterior<\/p>\n<p>Melhore os resultados de cada jornada, oferecendo as intera\u00e7\u00f5es mais relevantes segundo os objetivos, prefer\u00eancias e experi\u00eancias anteriores de cada cliente. Interaja com os clientes atuais e potenciais nos momentos ideais ao longo de suas jornadas, em tempo real e atrav\u00e9s dos canais mais eficazes.[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"arrow arrow-primary\" href=\"\/capabilities\/journey-orchestration\" target=\"\" rel=\"\">Saiba mais<\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;433346&#8243; alignment=&#8221;right&#8221; css=&#8221;.vc_custom_1654177843348{padding-bottom: 4rem !important;}&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section content_placement=&#8221;middle&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;433353&#8243; css=&#8221;.vc_custom_1653514489128{border-radius: 20px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h4>Alinhe a sua organiza\u00e7\u00e3o ao redor da experi\u00eancia do cliente<\/h4>\n<p>A colabora\u00e7\u00e3o \u00e9 crucial para organizar os neg\u00f3cios da sua empresa em torno dos clientes e seus objetivos. Com Pointillist Community, as equipes distribu\u00eddas podem trabalhar juntas facilmente naquelas jornadas que, normalmente, abrangem v\u00e1rios silos dentro da organiza\u00e7\u00e3o.<\/p>\n<p>Re\u00fana as equipes para avaliar, projetar e testar as melhorias utilizando a premiada interface da Pointillist. Melhore as jornadas e acelere o trabalho entre as equipes \u00e0 medida que os colaboradores da sua organiza\u00e7\u00e3o prop\u00f5em melhorias, revisam e compartilham as an\u00e1lises, e comentam sobre as jornadas, as m\u00e9tricas e os dashboards.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section g_section_text=&#8221;white&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;exclude-me&#8221;][vc_row][vc_column]<a class=\"component-cta-block card w-100 h-100  centered cta-text-center  vc_custom_1672771394500\"  href=\"https:\/\/www.genesys.com\/pt-br\/company\/trust\" target=\"\" rel=\"\"><div class=\"card-body text-center col-content\"><h3>Flex\u00edvel. Compreensivo. Seguro.<\/h3>\n<p class=\"pr-sm-5 pl-sm-5\">Certifique-se de atender aos padr\u00f5es de seguran\u00e7a e privacidade de dados corporativos. O Pointillist est\u00e1 em conformidade com os principais regulamentos do setor e incorpora controles de n\u00edvel empresarial para gerenciar, governar o acesso e manter a seguran\u00e7a e a privacidade dos dados pessoais de seus clientes.<\/p>\n<div class=\" btn-container justify-content-center mt-2\"><div class=\"btn btn-secondary\">Saiba mais<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<h4 class=\"text-blue\" style=\"text-align: center;\">D\u00ea o pr\u00f3ximo passo em sua jornada<\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/4&#8243;]<a class=\"component card w-100 bgc-white vertical text-start youtube  video-lightbox no-btn-label chevron-only  \" href=\"https:\/\/www.youtube.com\/embed\/Q31wiAUdHac\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   youtube\"><img decoding=\"async\" width=\"820\" height=\"464\" class=\"card-img-top youtube\" src=\"https:\/\/www.genesys.com\/media\/Introduction-to-the-Pointillist-Platform-Video.jpg\" alt=\"Introduction to the Pointillist Platform Video\" ><div class=\"video-backdrop\"><\/div><div class=\"play-btn bgc-white rounded d-flex align-items-center justify-content-center\"><div class=\"play-icon d-flex align-items-center justify-content-center\"><i class=\"fa-kit fa-play\"><\/i><\/div><\/div><\/div><div class=\"card-body\"><p><strong class=\"text-navy\">Introdu\u00e7\u00e3o para a Plataforma Pointillist<\/strong><\/p>\n<\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<a class=\"component card w-100 bgc-white vertical text-start thumbnail   \" href=\"https:\/\/www.genesys.com\/pt-br\/resources\/elevate-cx-with-journey-management\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"880\" height=\"480\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/PAGE-1-Ebook-9-CJM-101-AGNOSTIC.png\" alt=\"Elevate CX with journey management\" ><\/div><div class=\"card-body\"><p><strong class=\"text-navy\">Eleve a CX com o Gerenciamento de Jornada do Cliente<\/strong><\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">Leia o eBook<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<a class=\"component card w-100 bgc-white vertical text-start thumbnail   \" href=\"\/resources\/the-definitive-guide-to-customer-journey-analytics\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"1160\" height=\"894\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Image-Page-1-4.png\" alt=\"Image - Page 1\" ><\/div><div class=\"card-body\"><p><strong class=\"text-navy\">Guia definitivo para an\u00e1lise da jornada do cliente<\/strong><\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">Leia o eBook<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<a class=\"component card w-100 bgc-white vertical text-start thumbnail   \" href=\"https:\/\/www.genesys.com\/pt-br\/resources\/five-steps-to-get-started-with-journey-orchestration\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"880\" height=\"480\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Image-Journey-Orchestration-1.png\" alt=\"Image - Journey Orchestration (1)\" ><\/div><div class=\"card-body\"><p><strong class=\"text-navy\">Cinco Passos para Iniciar a Orquestra\u00e7\u00e3o da Jornada do Cliente<br \/>\n<\/strong><\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">Leia o eBook<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section g_section_text=&#8221;white&#8221; footer_form=&#8221;footer-form&#8221; flair=&#8221;%5B%7B%22flair_image%22%3A%22433368%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%7D%5D&#8221; css=&#8221;.vc_custom_1654119234989{margin-top: 4.167rem !important;padding-top: 3.167rem !important;}&#8221; el_id=&#8221;request-a-demo&#8221; el_class=&#8221;exclude-header&#8221;][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;432780&#8243; el_class=&#8221;mail-reverse&#8221; si_max_width=&#8221;80px&#8221;][vc_column_text css=&#8221;.vc_custom_1672770845974{padding-right: 7rem !important;}&#8221;]<\/p>\n<h3 class=\"font-swb\">Solicite uma demo<\/h3>\n<p>Saiba como o Pointillist pode ajud\u00e1-lo a oferecer experi\u00eancias integradas e conectadas[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"page\" data-ppcount=\"5\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Welcome back<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">Not You?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7010d000001KeaxAAC\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/pages\/462370?thankyou=462370&page_type=page\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/pages\/462370\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"page\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"pt-br\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/pages\/462370\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"462370\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"Email Corporativo\" placeholder=\"Email Corporativo\">\n        <label for=\"fe192\">Email Corporativo<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"Nome\">\n        <label for=\"fe190\">Nome<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"Sobrenome\">\n        <label for=\"fe191\">Sobrenome<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">C-Level<\/option><option value=\"VP\">Vice Presidente<\/option><option value=\"Director\">Diretor<\/option><option value=\"Manager\">Gerente<\/option><option value=\"Principal\">Presidente<\/option><option value=\"Engineer \/ Architect\">Engenheiro\/Arquiteto<\/option><option value=\"Consultant\">Consultor<\/option><option value=\"Analyst\">Analista<\/option><option value=\"Partner\">Parceiro<\/option><option value=\"Staff\">Staff<\/option><option value=\"Unknown\">Desconhecida<\/option>\n        <\/select>\n        <label for=\"fe219\">N\u00edvel<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">Seguros<\/option><option value=\"Collections\">Cobran\u00e7as<\/option><option value=\"Contact Center Management\">Gerenciamento de Contact Center<\/option><option value=\"Customer Experience\">Experi\u00eancia do cliente<\/option><option value=\"Customer Service\">Atendimento ao cliente<\/option><option value=\"Ecommerce\/Digital Channels\">Ecommerce\/Canais digitais<\/option><option value=\"Finance\">Finan\u00e7as<\/option><option value=\"Human Resources\">Recursos Humanos<\/option><option value=\"Influencer\">Influenciador<\/option><option value=\"Information Technology\">Tecnologia da Informa\u00e7\u00e3o<\/option><option value=\"IT Architecture\">Arquitetura de TI<\/option><option value=\"IT Infrastructure\">Infraestrutura de TI<\/option><option value=\"IVR\">URA<\/option><option value=\"Marketing\">Marketing<\/option><option value=\"Operations \/ Process Management\">Opera\u00e7\u00f5es\/Gerenciamento de Processos<\/option><option value=\"Production Management\">Gerenciamento de Produ\u00e7\u00e3o<\/option><option value=\"Purchasing\">Compras<\/option><option value=\"Sales\">Vendas<\/option><option value=\"Unknown\">Desconhecida<\/option>\n        <\/select>\n        <label for=\"fe218\">Fun\u00e7\u00e3o<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"Empresa\">\n        <label for=\"fe193\">Empresa<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"Telefone\">\n        <label for=\"fe215\">Telefone<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Pa\u00eds<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">Estado<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Your Website\">\n        <label for=\"fe801\">Your Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"city\" id=\"fe226\" value=\"\" placeholder=\"Cidade\">\n        <label for=\"fe226\">Cidade<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"Cargo\">\n        <label for=\"fe220\">Cargo<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">Servi\u00e7os banc\u00e1rios<\/option><option value=\"Business Services\">Presta\u00e7\u00e3o de servi\u00e7os a empresas<\/option><option value=\"Capital Markets\">Mercado de Capitais<\/option><option value=\"Communications\">Ag\u00eancia de Comunica\u00e7\u00e3o<\/option><option value=\"Consumer Products\">Bens de Consumo<\/option><option value=\"Defense & Intelligence\">Defesa & Intelig\u00eancia<\/option><option value=\"Education & Non-Profit\">Educa\u00e7\u00e3o<\/option><option value=\"Energy & Utilities\">Energia & Utilities<\/option><option value=\"Entertainment\">Entretenimento<\/option><option value=\"Government\">Governo<\/option><option value=\"Insurance\">Seguros<\/option><option value=\"Life Sciences\">Bioci\u00eancia<\/option><option value=\"Logistics\">Log\u00edstica<\/option><option value=\"Manufacturing\">Manufacturing<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Provedores<\/option><option value=\"Retailers\">Varejo<\/option><option value=\"Technology\">Tecnologia<\/option><option value=\"Travel & Hospitality\">Viagem & Hospedagem<\/option><option value=\"Retail Banking\">Banco de Varejo<\/option><option value=\"Other\">Outro<\/option>\n        <\/select>\n        <label for=\"fe221\">Ind\u00fastria<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">Apenas pesquisando<\/option><option value=\"Gathering business requirements\">Consolidando requisitos de neg\u00f3cios<\/option><option value=\"Comparing solutions\">Comparando solu\u00e7\u00f5es<\/option><option value=\"Ready for a conversation\">Pronto para uma conversa<\/option>\n        <\/select>\n        <label for=\"fe222\">N\u00edvel de Interesse<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">Entre 1 e 20<\/option><option value=\"21-50\">De 21 a 50<\/option><option value=\"51-100\">De 51 a 100<\/option><option value=\"101-300\">De 101 a 300<\/option><option value=\"301-500\">De 301 a 500<\/option><option value=\"501-1000\">De 501 a 1.000<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">Sem contact center<\/option><option value=\"Don't Know\">N\u00e3o sei<\/option>\n        <\/select>\n        <label for=\"fe225\">N\u00famero de posi\u00e7\u00f5es de agentes<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">Sim. Gostaria de receber informa\u00e7\u00e3o sobre a Genesys via e-mail ou telefone.<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">Gostaria de ser contatado por um especialista do CX.<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"OFF\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"Solicite uma Demo\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"Solicite uma Demo\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>By providing your information, you agree to our <a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">privacy policy<\/a>.<\/span><\/div><\/div><\/form><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section vib=&#8221;enable&#8221; vib_content=&#8221;pointillist&#8221; background_color=&#8221;bgc-orange&#8221; content_placement=&#8221;middle&#8221; flair=&#8221;%5B%7B%22flair_image%22%3A%22433319%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;exclude-header&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;433313&#8243; si_max_width=&#8221;160px&#8221;][vc_column_text css=&#8221;.vc_custom_1653500388149{padding-top: 2rem !important;padding-bottom: 1rem !important;}&#8221;] SOFTWARE DE GEST\u00c3O DA JORNADA DO CLIENTE DE PONTA A PONTA Me\u00e7a, monitore e orquestre as jornadas dos clientes para otimizar as experi\u00eancias e melhorar os resultados [\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;433318&#8243; alignment=&#8221;right&#8221; css=&#8221;.vc_custom_1653511821408{margin-bottom: -4.167rem !important;}&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%5D&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;437804&#8243; alignment=&#8221;center&#8221;][\/vc_column][vc_column [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-462370","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/pages\/462370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/comments?post=462370"}],"version-history":[{"count":4,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/pages\/462370\/revisions"}],"predecessor-version":[{"id":462383,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/pages\/462370\/revisions\/462383"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/media?parent=462370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}