{"id":117004,"date":"2019-01-03T13:02:23","date_gmt":"2019-01-03T21:02:23","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=117004"},"modified":"2025-09-16T08:05:24","modified_gmt":"2025-09-16T15:05:24","slug":"blog","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/pt-br\/blog","title":{"rendered":"Blog"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section background_color=&#8221;bgc-lgray&#8221; full_width=&#8221;stretch_row&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;7\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>IA para a Economia da Experi\u00eancia: Como entregar o pr\u00f3ximo n\u00edvel de CX<\/h1>\n<p>[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"btn btn-primary\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/ai-for-the-experience-economy-how-to-deliver-the-next-level-of-experience\" target=\"\" rel=\"\">Leia mais<\/a><\/div>[\/vc_column][vc_column width=&#8221;5\/12&#8243;]<div class=\"component video-snippet\"><video autoplay muted playsinline loop data-poster-mobile=\"\" data-mobile-src=\"https:\/\/www.genesys.com\/media\/EO-hero-1280x720-f9f8f5.mp4\" data-poster-desktop=\"\" data-desktop-src=\"https:\/\/www.genesys.com\/media\/EO-hero-1280x720-f9f8f5.mp4\"><\/video><button type=\"button\" class=\"btn btn-white bg-video-control small inactive\"><\/button><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; 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full_width=&#8221;stretch_row&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;pt-0&#8243;][vc_row][vc_column]<div class=\"blog-feed-container d-flex flex-column gap-2\" data-real-ppp=\"15\" data-adjust=\"0\" data-page=\"1\" data-max-pages=\"27\" data-limit=\"394\" data-default-counter=\"1\"><div class=\"row blog-feed\" ><div class=\"grid-item col-12 col-xs-6 col-md-4 grid_type-blog\" data-status=\"publish\"><div class=\"card component vertical text-left w-100 h-100 bgc-lgray wide\"><a class=\"h-100\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/why-agentic-ai-demands-a-platform-not-another-point-solution\" ><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img-top\" height=\"200\" width=\"300\" src=\"https:\/\/www.genesys.com\/media\/output.auto-1-300x200.jpg\" alt=\"Por Que a Agentic AI Exige uma Plataforma, N\u00e3o Outra Solu\u00e7\u00e3o Pontual\"><\/div><div class=\"card-body\"><p class=\"post_date mb-1\">16\/03\/2026<\/p><h3 class=\"card-title h6\">Por Que a Agentic AI Exige uma Plataforma, N\u00e3o Outra Solu\u00e7\u00e3o Pontual<\/h3><p class=\"card-text mt-1\">Ao sair de uma vaga apertada, voc\u00ea raspa a roda no meio-fio \u2014 e a danifica. Frustrante, mas control\u00e1vel. Voc\u00ea abre seu...<\/p><\/div><\/a><div class=\"card-footer\"><div class=\"post_author d-flex align-items-center\"><a class=\"author-link\" href=\"\/pt-br\/blog\/author\/1188\"><div class=\"img-container\"><img decoding=\"async\" height=\"30\" width=\"30\" src=\"https:\/\/www.genesys.com\/media\/headshot_IMG_1564.jpg\" alt=\"Marissa Gbenro\"><p class=\"mb-0\">Marissa Gbenro<\/p><\/div><\/a><a role=\"button\" class=\"small mt-0 chevron btn btn-secondary only\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/why-agentic-ai-demands-a-platform-not-another-point-solution\"><\/a><\/div><\/div><\/div><\/div><div class=\"grid-item col-12 col-xs-6 col-md-4 grid_type-blog\" data-status=\"publish\"><div class=\"card component vertical text-left w-100 h-100 bgc-lgray wide\"><a class=\"h-100\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/the-experience-economy-why-experience-is-now-the-product\" ><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img-top\" 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mt-0 chevron btn btn-secondary only\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/the-experience-economy-why-experience-is-now-the-product\"><\/a><\/div><\/div><\/div><\/div><div class=\"grid-item col-12 col-xs-6 col-md-4 grid_type-blog\" data-status=\"publish\"><div class=\"card component vertical text-left w-100 h-100 bgc-lgray wide\"><a class=\"h-100\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/the-new-rules-of-cx-leadership-in-an-ai-powered-world\" ><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img-top\" height=\"200\" width=\"300\" src=\"https:\/\/www.genesys.com\/media\/MaestroAdobeStock_1798912305-300x200.jpeg\" alt=\"As novas regras da lideran\u00e7a de CX em um mundo impulsionado por IA\"><\/div><div class=\"card-body\"><p class=\"post_date mb-1\">23\/02\/2026<\/p><h3 class=\"card-title h6\">As novas regras da lideran\u00e7a de CX em um mundo impulsionado por IA<\/h3><p class=\"card-text mt-1\">Gabriel Galbieri, Especialista em Contact Center na consultoria de recursos humanos Cielo, \u00e9 um Maestro no programa Genesys...<\/p><\/div><\/a><div class=\"card-footer\"><div class=\"post_author d-flex align-items-center\"><a class=\"author-link\" href=\"\/pt-br\/blog\/author\/1221\"><div class=\"img-container\"><img decoding=\"async\" height=\"30\" width=\"30\" src=\"https:\/\/www.genesys.com\/media\/Gabriel-Galbieri-cielo-e1771865786666.jpeg\" alt=\"Gabriel Galbieri\"><p class=\"mb-0\">Gabriel Galbieri<\/p><\/div><\/a><a role=\"button\" class=\"small mt-0 chevron btn btn-secondary only\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/the-new-rules-of-cx-leadership-in-an-ai-powered-world\"><\/a><\/div><\/div><\/div><\/div><div class=\"grid-item col-12 col-xs-6 col-md-4 grid_type-blog\" data-status=\"publish\"><div class=\"card component vertical text-left w-100 h-100 bgc-lgray wide\"><a class=\"h-100\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/the-future-of-cx-will-be-built-on-intelligent-ecosystems\" ><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img-top\" height=\"183\" width=\"300\" src=\"https:\/\/www.genesys.com\/media\/SN_AdobeStock_729969701-scaled-e1771269118852-300x183.jpeg\" alt=\"O futuro de CX ser\u00e1 constru\u00eddo sobre ecossistemas inteligentes\"><\/div><div class=\"card-body\"><p class=\"post_date mb-1\">17\/02\/2026<\/p><h3 class=\"card-title h6\">O futuro de CX ser\u00e1 constru\u00eddo sobre ecossistemas inteligentes<\/h3><p class=\"card-text mt-1\">Em todos os setores, as organiza\u00e7\u00f5es est\u00e3o correndo para aproveitar a intelig\u00eancia artificial (IA) para aprimorar...<\/p><\/div><\/a><div class=\"card-footer\"><div class=\"post_author d-flex align-items-center\"><a class=\"author-link\" href=\"\/pt-br\/blog\/author\/280\"><div class=\"img-container\"><img decoding=\"async\" height=\"30\" width=\"30\" src=\"https:\/\/www.genesys.com\/media\/Jack-2.png\" alt=\"Jack Nichols\"><p class=\"mb-0\">Jack Nichols<\/p><\/div><\/a><a 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CX Precisa Acompanhar.\"><\/div><div class=\"card-body\"><p class=\"post_date mb-1\">09\/02\/2026<\/p><h3 class=\"card-title h6\">O Cliente Mudou. CX Precisa Acompanhar.<\/h3><p class=\"card-text mt-1\">Em todos os setores e geografias, um tema ecoou claramente em entrevistas recentes com v\u00e1rios profissionais de CX: As...<\/p><\/div><\/a><div class=\"card-footer\"><div class=\"post_author d-flex align-items-center\"><a class=\"author-link\" href=\"\/pt-br\/blog\/author\/880\"><div class=\"img-container\"><img decoding=\"async\" height=\"30\" width=\"30\" src=\"https:\/\/www.genesys.com\/media\/Ginger-Conlon-1-e1632347601319.jpg\" alt=\"Ginger Conlon\"><p class=\"mb-0\">Ginger Conlon<\/p><\/div><\/a><a role=\"button\" class=\"small mt-0 chevron btn btn-secondary only\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/the-customer-has-changed-cx-must-catch-up\"><\/a><\/div><\/div><\/div><\/div><div class=\"grid-item col-12 col-xs-6 col-md-4 grid_type-blog\" data-status=\"publish\"><div class=\"card component vertical text-left w-100 h-100 bgc-lgray wide\"><a class=\"h-100\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/genesys-achieves-iso-iec-420012023-certification-for-responsible-ai-governance\" ><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img-top\" height=\"169\" width=\"300\" src=\"https:\/\/www.genesys.com\/media\/Genesys_lifestyle_threads11-300x169.png\" alt=\"Genesys obt\u00e9m a certifica\u00e7\u00e3o ISO\/IEC 42001:2023 para governan\u00e7a respons\u00e1vel de IA\"><\/div><div class=\"card-body\"><p class=\"post_date mb-1\">11\/12\/2025<\/p><h3 class=\"card-title h6\">Genesys obt\u00e9m a certifica\u00e7\u00e3o ISO\/IEC 42001:2023 para governan\u00e7a respons\u00e1vel de IA<\/h3><p class=\"card-text mt-1\">A Intelig\u00eancia Artificial (IA) est\u00e1 remodelando a experi\u00eancia do cliente de maneiras extraordin\u00e1rias. 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Na economia...<\/p><\/div><\/a><div class=\"card-footer\"><div class=\"post_author d-flex align-items-center\"><a class=\"author-link\" href=\"\/pt-br\/blog\/author\/880\"><div class=\"img-container\"><img decoding=\"async\" height=\"30\" width=\"30\" src=\"https:\/\/www.genesys.com\/media\/Ginger-Conlon-1-e1632347601319.jpg\" alt=\"Ginger Conlon\"><p class=\"mb-0\">Ginger Conlon<\/p><\/div><\/a><a role=\"button\" class=\"small mt-0 chevron btn btn-secondary only\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/why-ai-is-a-non-negotiable-for-cx-leaders-in-2026\"><\/a><\/div><\/div><\/div><\/div><div class=\"grid-item col-12 col-xs-6 col-md-4 grid_type-blog\" data-status=\"publish\"><div class=\"card component vertical text-left w-100 h-100 bgc-lgray wide\"><a class=\"h-100\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/genesys-wins-best-use-of-ai-in-customer-service-at-the-2025-a-i-awards\" ><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img-top\" height=\"184\" width=\"300\" src=\"https:\/\/www.genesys.com\/media\/stock_product-lifestyle_Agent-with-threads-1-e1763671178109-300x184.png\" alt=\"Genesys obt\u00e9m o pr\u00eamio de \u201cMelhor uso de IA no atendimento ao cliente\u201d no A.I. Awards de 2025\"><\/div><div class=\"card-body\"><p class=\"post_date mb-1\">21\/11\/2025<\/p><h3 class=\"card-title h6\">Genesys obt\u00e9m o pr\u00eamio de \u201cMelhor uso de IA no atendimento ao cliente\u201d no A.I. Awards de 2025<\/h3><p class=\"card-text mt-1\">Genesys foi nomeada vencedora de \"Melhor uso de IA no atendimento ao cliente\" no A.I. Awards de 2025, organizado por The Cloud...<\/p><\/div><\/a><div class=\"card-footer\"><div class=\"post_author d-flex align-items-center\"><a class=\"author-link\" href=\"\/pt-br\/blog\/author\/1200\"><div class=\"img-container\"><img decoding=\"async\" height=\"30\" width=\"30\" src=\"https:\/\/www.genesys.com\/media\/RRoberts-e1763676708676.jpeg\" alt=\"Rebecca Roberts\"><p class=\"mb-0\">Rebecca Roberts<\/p><\/div><\/a><a role=\"button\" class=\"small mt-0 chevron btn btn-secondary only\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/genesys-wins-best-use-of-ai-in-customer-service-at-the-2025-a-i-awards\"><\/a><\/div><\/div><\/div><\/div><div class=\"grid-item col-12 col-xs-6 col-md-4 grid_type-blog\" data-status=\"publish\"><div class=\"card component vertical text-left w-100 h-100 bgc-lgray wide\"><a class=\"h-100\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/route-customers-to-the-right-agent-the-first-time-with-rule-based-decisions\" ><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img-top\" height=\"168\" width=\"300\" src=\"https:\/\/www.genesys.com\/media\/AdobeStock_1597987065-300x168.jpeg\" alt=\"Direcione os clientes para o agente certo logo na primeira tentativa com decis\u00f5es baseadas em regras.\"><\/div><div class=\"card-body\"><p class=\"post_date mb-1\">19\/11\/2025<\/p><h3 class=\"card-title h6\">Direcione os clientes para o agente certo logo na primeira tentativa com decis\u00f5es baseadas em regras.<\/h3><p class=\"card-text mt-1\">Todo mundo est\u00e1 falando sobre IA ag\u00eantica: bots aut\u00f4nomos que prometem fazer tudo. Mas eis a verdade: se seus \"agentes\" n\u00e3o...<\/p><\/div><\/a><div class=\"card-footer\"><div class=\"post_author d-flex align-items-center\"><a class=\"author-link\" href=\"\/pt-br\/blog\/author\/1121\"><div class=\"img-container\"><img decoding=\"async\" height=\"30\" width=\"30\" src=\"https:\/\/www.genesys.com\/media\/Arpita-Headshot-e1726504275848.jpeg\" alt=\"Arpita Maity\"><p class=\"mb-0\">Arpita Maity<\/p><\/div><\/a><a role=\"button\" class=\"small mt-0 chevron btn btn-secondary only\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/route-customers-to-the-right-agent-the-first-time-with-rule-based-decisions\"><\/a><\/div><\/div><\/div><\/div><div class=\"grid-item col-12 col-xs-6 col-md-4 grid_type-blog\" data-status=\"publish\"><div class=\"card component vertical text-left w-100 h-100 bgc-lgray wide\"><a class=\"h-100\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/is-your-cx-investment-framed-as-a-growth-driver\" ><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img-top\" height=\"200\" width=\"300\" src=\"https:\/\/www.genesys.com\/media\/AdobeStock_479659532-300x200.jpeg\" alt=\"Seu investimento em CX est\u00e1 sendo visto como um impulsionador de crescimento?\"><\/div><div class=\"card-body\"><p class=\"post_date mb-1\">18\/11\/2025<\/p><h3 class=\"card-title h6\">Seu investimento em CX est\u00e1 sendo visto como um impulsionador de crescimento?<\/h3><p class=\"card-text mt-1\">Imagine a seguinte situa\u00e7\u00e3o: um diretor financeiro entra em uma sala de reuni\u00f5es e pergunta: \"Por que dever\u00edamos aumentar...<\/p><\/div><\/a><div class=\"card-footer\"><div class=\"post_author d-flex align-items-center\"><a class=\"author-link\" href=\"\/pt-br\/blog\/author\/1188\"><div class=\"img-container\"><img decoding=\"async\" height=\"30\" width=\"30\" src=\"https:\/\/www.genesys.com\/media\/headshot_IMG_1564.jpg\" alt=\"Marissa Gbenro\"><p class=\"mb-0\">Marissa Gbenro<\/p><\/div><\/a><a role=\"button\" class=\"small mt-0 chevron btn btn-secondary only\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/is-your-cx-investment-framed-as-a-growth-driver\"><\/a><\/div><\/div><\/div><\/div><div class=\"grid-item col-12 col-xs-6 col-md-4 grid_type-blog\" data-status=\"publish\"><div class=\"card component vertical text-left w-100 h-100 bgc-lgray wide\"><a class=\"h-100\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/the-hidden-costs-of-underfunding-customer-experience-in-2026\" ><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img-top\" height=\"187\" width=\"300\" src=\"https:\/\/www.genesys.com\/media\/AdobeStock_1435374765-scaled-e1762549390846-300x187.jpeg\" alt=\"Os custos ocultos do subinvestimento na experi\u00eancia do cliente em 2026\"><\/div><div class=\"card-body\"><p class=\"post_date mb-1\">11\/11\/2025<\/p><h3 class=\"card-title h6\">Os custos ocultos do subinvestimento na experi\u00eancia do cliente em 2026<\/h3><p class=\"card-text mt-1\">Na economia da experi\u00eancia atual, a experi\u00eancia do cliente (CX) n\u00e3o \u00e9 mais apenas um acess\u00f3rio valioso para os neg\u00f3cios:...<\/p><\/div><\/a><div class=\"card-footer\"><div class=\"post_author d-flex align-items-center\"><a class=\"author-link\" href=\"\/pt-br\/blog\/author\/837\"><div class=\"img-container\"><img decoding=\"async\" height=\"30\" width=\"30\" src=\"https:\/\/www.genesys.com\/media\/JonCaptz-scaled-e1616600799107.jpeg\" alt=\"Jon Capetz\"><p class=\"mb-0\">Jon Capetz<\/p><\/div><\/a><a role=\"button\" class=\"small mt-0 chevron btn btn-secondary only\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/the-hidden-costs-of-underfunding-customer-experience-in-2026\"><\/a><\/div><\/div><\/div><\/div><div class=\"grid-item col-12 col-xs-6 col-md-4 grid_type-blog\" data-status=\"publish\"><div class=\"card component vertical text-left w-100 h-100 bgc-lgray wide\"><a class=\"h-100\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/genesys-powers-responsible-cx-in-the-agentic-ai-era\" ><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img-top\" height=\"200\" width=\"300\" src=\"https:\/\/www.genesys.com\/media\/Genesys_Blog_Genesys-MS-VDI_Header-300x200.png\" alt=\"A Genesys potencializa a CX respons\u00e1vel na era da IA ag\u00eantica\"><\/div><div class=\"card-body\"><p class=\"post_date mb-1\">07\/11\/2025<\/p><h3 class=\"card-title h6\">A Genesys potencializa a CX respons\u00e1vel na era da IA ag\u00eantica<\/h3><p class=\"card-text mt-1\">A Genesys tem o prazer de anunciar que a plataforma Genesys Cloud\u2122 foi certificada para ser executada em ambientes Microsoft...<\/p><\/div><\/a><div class=\"card-footer\"><div class=\"post_author d-flex align-items-center\"><a class=\"author-link\" href=\"\/pt-br\/blog\/author\/272\"><div class=\"img-container\"><img decoding=\"async\" height=\"30\" width=\"30\" src=\"https:\/\/www.genesys.com\/media\/Jason-alley-circle.png\" alt=\"Jason Alley\"><p class=\"mb-0\">Jason Alley<\/p><\/div><\/a><a role=\"button\" class=\"small mt-0 chevron btn btn-secondary only\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/genesys-powers-responsible-cx-in-the-agentic-ai-era\"><\/a><\/div><\/div><\/div><\/div><div class=\"grid-item col-12 col-xs-6 col-md-4 grid_type-blog\" data-status=\"publish\"><div class=\"card component vertical text-left w-100 h-100 bgc-lgray wide\"><a class=\"h-100\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/2-million-genesys-cloud-users-unified-agentic-experience-orchestration-is-here\" ><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img-top\" height=\"200\" width=\"300\" src=\"https:\/\/www.genesys.com\/media\/820x547-300x200.png\" alt=\"Dois milh\u00f5es de usu\u00e1rios do Genesys Cloud: a orquestra\u00e7\u00e3o da experi\u00eancia ag\u00eantica unificada j\u00e1 est\u00e1 aqui\"><\/div><div class=\"card-body\"><p class=\"post_date mb-1\">27\/10\/2025<\/p><h3 class=\"card-title h6\">Dois milh\u00f5es de usu\u00e1rios do Genesys Cloud: a orquestra\u00e7\u00e3o da experi\u00eancia ag\u00eantica unificada j\u00e1 est\u00e1 aqui<\/h3><p class=\"card-text mt-1\">Dois milh\u00f5es de usu\u00e1rios agora est\u00e3o na plataforma Genesys Cloud\u2122, orquestrando as melhores experi\u00eancias do cliente (CX) em...<\/p><\/div><\/a><div class=\"card-footer\"><div class=\"post_author d-flex align-items-center\"><a class=\"author-link\" href=\"\/pt-br\/blog\/author\/287\"><div class=\"img-container\"><img decoding=\"async\" height=\"30\" width=\"30\" src=\"https:\/\/www.genesys.com\/media\/OlivierJouve-150.jpg\" alt=\"Olivier Jouve\"><p class=\"mb-0\">Olivier Jouve<\/p><\/div><\/a><a role=\"button\" class=\"small mt-0 chevron btn btn-secondary only\" href=\"https:\/\/www.genesys.com\/pt-br\/blog\/post\/2-million-genesys-cloud-users-unified-agentic-experience-orchestration-is-here\"><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"blog-subscribe-container w-100 mt-3\"><div class=\"blog-subscribe\"><div class=\"card text-center border-0 subscribe-box bgc-lgray\"><div class=\"card-body p-4\"><p class=\"h3 subscribe-box-title\">Quer mais?<\/p><p>Inscreva-se para receber gratuitamente nosso boletim informativo e obter atualiza\u00e7\u00f5es em sua caixa de entrada<\/p><form class=\"subscribe_box_form\" id=\"email_sub_fetch_form\"><input class=\"btn shadow btn-primary\" type=\"submit\" value=\"Inscreva-se\"><\/form><\/div><\/div><\/div><script>jQuery(\"#email_sub_fetch_form\").submit(function(e){e.preventDefault();subscribe_fire(\"click\",\"email_fetcher\")})<\/script><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section background_color=&#8221;bgc-lgray&#8221; full_width=&#8221;stretch_row&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;7\/12&#8243;][vc_column_text css=&#8221;&#8221;] IA para a Economia da Experi\u00eancia: Como entregar o pr\u00f3ximo n\u00edvel de CX [\/vc_column_text][\/vc_column][vc_column width=&#8221;5\/12&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row gap=&#8221;35&#8243; equal_height=&#8221;yes&#8221; el_class=&#8221;g-flex&#8221;][vc_column el_class=&#8221;no-inner-padding&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section g_section_overflow=&#8221;visible&#8221; full_width=&#8221;stretch_row&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; 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