{"id":106260,"date":"2017-11-29T21:37:04","date_gmt":"2017-11-29T21:37:04","guid":{"rendered":"https:\/\/www.genesys.com\/events"},"modified":"2023-06-26T09:24:32","modified_gmt":"2023-06-26T16:24:32","slug":"events","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/pt-br\/events","title":{"rendered":"Eventos"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section g_section_text=&#8221;white&#8221; full_width=&#8221;stretch_row&#8221; flair=&#8221;%5B%7B%22flair_image%22%3A%22379394%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%7D%5D&#8221; css=&#8221;.vc_custom_1624000844644{padding-bottom: 7.167rem !important;}&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h1>Novo hub de eventos virtuais e f\u00edsicos<\/h1>\n<p>Participe e inscreva-se hoje.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_single_image image=&#8221;387337&#8243; si_max_width=&#8221;510px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]<div class=\"row grid-events grid-col-3 grid-with-filter grid-events-local has-pinned\" data-display-load=\"12\"><div class=\"col-12 col-md-3 text-end grid-filter-sticky-start\"><button class=\"badge bgc-lgray border-0 collapsed d-md-none font-weight-regular mb-1 p-1 rounded-1 text-16\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#mobileFilter\" aria-expanded=\"false\" aria-controls=\"mobileFilter\"><i class=\"fa-kit fa-filter\"><\/i> Filter<\/button> <div id=\"mobileFilter\" class=\"grid-filter-container collapse d-md-block text-start\"><div class=\"grid-filter\"><div class=\"filter-container\"><div class=\"grid-custom-filters\">\n        <div class=\"form-floating mb-1\">\n            <input type=\"text\" class=\"text-16 form-control grid-filter-input grid-search\" id=\"filter_search\" data-label=\"Search\" placeholder=\"Search\"\/>\n            <label for=\"filter_search\">Search<\/label>\n        <\/div><div class=\"accordion\" id=\"event-filter\"><div id=\"typeFilter\" class=\"accordion-item check-group\"><div class=\"accordion-header\" id=\"typeFilterHeading\"><button class=\"accordion-button rounded shadow-none\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#target-typeFilter\" aria-expanded=\"true\" aria-controls=\"target-typeFilter\">Type<\/button><\/div><div id=\"target-typeFilter\" class=\"accordion-collapse collapse show\"><div class=\"accordion-body\"><div class=\"checkbox-group\"><strong class=\"d-block\">Hosted by Genesys<\/strong><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"physical\" id=\"filter_type_physical\"><label class=\"form-check-label\" for=\"filter_type_physical\">Physical event<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"podcast\" id=\"filter_type_podcast\"><label class=\"form-check-label\" for=\"filter_type_podcast\">Podcast<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"virtual\" id=\"filter_type_virtual\"><label class=\"form-check-label\" for=\"filter_type_virtual\">Virtual event<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"webinar\" id=\"filter_type_webinar\"><label class=\"form-check-label\" for=\"filter_type_webinar\">Webinar<\/label><\/div><\/div><div class=\"checkbox-group\"><strong class=\"d-block\">Hosted by others<\/strong><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"industry\" id=\"filter_type_industry\"><label class=\"form-check-label\" for=\"filter_type_industry\">Industry<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"partner\" id=\"filter_type_partner\"><label class=\"form-check-label\" for=\"filter_type_partner\">Partner<\/label><\/div><\/div><\/div><\/div><\/div><div id=\"topicFilter\" class=\"accordion-item check-group\"><div class=\"accordion-header\" id=\"topicFilterHeading\"><button class=\"accordion-button rounded shadow-none collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#target-topicFilter\" aria-expanded=\"false\" aria-controls=\"target-topicFilter\">Topic<\/button><\/div><div id=\"target-topicFilter\" class=\"accordion-collapse collapse\"><div class=\"accordion-body\"><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"analytics and reporting\" id=\"filter_topic_Analytics_and_reporting\"><label class=\"form-check-label\" for=\"filter_topic_Analytics_and_reporting\">Analytics and reporting<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"cloud migration\" id=\"filter_topic_Cloud_Migration\"><label class=\"form-check-label\" for=\"filter_topic_Cloud_Migration\">Cloud Migration<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"engagement\" id=\"filter_topic_Engagement\"><label class=\"form-check-label\" for=\"filter_topic_Engagement\">Engagement<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"ia e automa\u00e7\u00e3o\" id=\"filter_topic_IA_e_automa\u00e7\u00e3o\"><label class=\"form-check-label\" for=\"filter_topic_IA_e_automa\u00e7\u00e3o\">IA e automa\u00e7\u00e3o<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"inbound\" id=\"filter_topic_Inbound\"><label class=\"form-check-label\" for=\"filter_topic_Inbound\">Inbound<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"integra\u00e7\u00f5es\" id=\"filter_topic_Integra\u00e7\u00f5es\"><label class=\"form-check-label\" for=\"filter_topic_Integra\u00e7\u00f5es\">Integra\u00e7\u00f5es<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"journey management\" id=\"filter_topic_Journey_Management\"><label class=\"form-check-label\" for=\"filter_topic_Journey_Management\">Journey Management<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"outbound\" id=\"filter_topic_Outbound\"><label class=\"form-check-label\" for=\"filter_topic_Outbound\">Outbound<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"security and availability\" id=\"filter_topic_Security_and_availability\"><label class=\"form-check-label\" for=\"filter_topic_Security_and_availability\">Security and availability<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"unified communications\" id=\"filter_topic_Unified_communications\"><label class=\"form-check-label\" for=\"filter_topic_Unified_communications\">Unified communications<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"voice\" id=\"filter_topic_Voice\"><label class=\"form-check-label\" for=\"filter_topic_Voice\">Voice<\/label><\/div><div class=\"form-check\"><input class=\"form-check-input\" type=\"checkbox\" value=\"wem\" id=\"filter_topic_WEM\"><label class=\"form-check-label\" for=\"filter_topic_WEM\">WEM<\/label><\/div><\/div><\/div><\/div><\/div><div class=\"filter-item mt-1 px-1\"><div class=\"form-check form-switch\"><input class=\"form-check-input show-past-events\" id=\"filter_type_past_events\" data-label=\"Show past events\" type=\"checkbox\"><label class=\"form-check-label\" for=\"filter_type_past_events\">Show past events<\/label><\/div><div class=\"form-check form-switch\"><input class=\"form-check-input filter-ondemand-button\" id=\"filter_type_ondemand\" data-label=\"Show on-demand only\" type=\"checkbox\"><label class=\"form-check-label\" for=\"filter_type_ondemand\">Show on-demand only<\/label><\/div><\/div><\/div><\/div>\n        <div class=\"btn-container justify-content-center\">\n            <a href=\"#\" class=\"btn btn-secondary small w-100 justify-content-center\">Limpar<\/a>\n        <\/div><\/div><\/div><\/div><div class=\"col-12 col-md-9 grid-container\"><div class=\"row gutter-small\"><div class=\"grid-item card-col post-webinars featured-grid-item col-xs-6 col-12 col-md-4\" data-event-status=\"\" data-title=\"Por que voc\u00ea deveria estar utilizando o Portal Orchestrators?\" data-attr-coords=\"\" data-attr-type=\"Best Practice|Customer|webinar\" data-attr-topic=\"IA e automa\u00e7\u00e3o\" id=\"grid-item-619796\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/webinars\/por-que-voce-deveria-utilizar-o-portal-orchestrators\" ><div class=\"bgc-white important thumbnail-col\"><div class=\"featured-item-label d-flex align-items-center\"><p>FEATURED<\/p><\/div><img decoding=\"async\" class=\"grid-featured-img\" src=\"https:\/\/www.genesys.com\/media\/DAT-AdobeStock_2880255_Genesys-Threads.webp\" height=\"1066\" width=\"1600\" alt=\"Skyline threads\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">abril 23, 2026<\/p><\/div><h3 class=\"h6 title\">Por que voc\u00ea deveria estar utilizando o Portal Orchestrators?<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"Gerenciamento da Jornada do Cliente: Os Retornos financeiros associados ao controle e Gerenciamento da Jornada do cliente.\" data-attr-coords=\"\" data-attr-type=\"Best Practice|Customer|webinar\" data-attr-topic=\"IA e automa\u00e7\u00e3o\" id=\"grid-item-618537\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/webinars\/jorney-management-ava\" ><div class=\"bgc-white important thumbnail-col\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"https:\/\/www.genesys.com\/media\/The-Experience-Economy-Blog-Resource-Thumbnail.png\" height=\"582\" width=\"1029\" alt=\"The experience economy blog resource thumbnail\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Gerenciamento da Jornada do Cliente: Os Retornos financeiros associados ao controle e Gerenciamento da Jornada do cliente.<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"Cinco tend\u00eancias redefinindo a CX em 2026\" data-attr-coords=\"\" data-attr-type=\"Best Practice|webinar\" data-attr-topic=\"\" id=\"grid-item-605852\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/webinars\/five-trends-reshaping-customer-experience-in-2026\" ><div class=\"bgc-white important thumbnail-col\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"https:\/\/www.genesys.com\/media\/824x528-Resource-landing-Page-Thumbnail.png\" height=\"528\" width=\"824\" alt=\"824&#215;528 resource landing page thumbnail\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Cinco tend\u00eancias redefinindo a CX em 2026<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"Moldando o futuro das experi\u00eancias do cliente e do colaborador\" data-attr-coords=\"\" data-attr-type=\"Best Practice|webinar\" data-attr-topic=\"IA e automa\u00e7\u00e3o|Integra\u00e7\u00f5es\" id=\"grid-item-618566\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/webinars\/shaping-the-future-of-customer-and-employee-experiences\" ><div class=\"bgc-white important thumbnail-col\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"https:\/\/www.genesys.com\/media\/824x528-Webinar-Thumbnail-Image-Accenture-ServiceNow-Genesys.png\" height=\"528\" width=\"824\" alt=\"824&#215;528 webinar thumbnail image accenture servicenow genesys\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Moldando o futuro das experi\u00eancias do cliente e do colaborador<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"Customer Reference Forum - BCD Travel\" data-attr-coords=\"\" data-attr-type=\"webinar\" data-attr-topic=\"\" id=\"grid-item-606727\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/webinars\/customer-reference-forum-bcd-travel\" ><div class=\"bgc-white important thumbnail-col\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"https:\/\/www.genesys.com\/media\/Episode-2_no-text.png\" height=\"905\" width=\"1600\" alt=\"Episode 2 no text\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Customer Reference Forum - BCD Travel<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Genesys webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"Genesys Orchestrators: Transforme cada intera\u00e7\u00e3o em insights valiosos com o poder da IA\" data-attr-coords=\"\" data-attr-type=\"Best Practice|Customer|webinar\" data-attr-topic=\"IA e automa\u00e7\u00e3o\" id=\"grid-item-598317\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/webinars\/orchestrators-education-sta-ai\" ><div class=\"bgc-white important thumbnail-col\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"https:\/\/www.genesys.com\/media\/DAT-AdobeStock_2880255_Genesys-Threads.webp\" height=\"1066\" width=\"1600\" alt=\"Skyline threads\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Genesys Orchestrators: Transforme cada intera\u00e7\u00e3o em insights valiosos com o poder da IA<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"How a unified customer view helped AIA New Zealand level up service\" data-attr-coords=\"\" data-attr-type=\"Best Practice|Customer|webinar\" data-attr-topic=\"IA e automa\u00e7\u00e3o\" id=\"grid-item-600462\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/webinars\/how-a-unified-customer-view-helped-aia-new-zealand-level-up-service\" ><div class=\"bgc-white important thumbnail-col default-thumb\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"\/media\/default-resource-thumb-wave-1.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 1\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">How a unified customer view helped AIA New Zealand level up service<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"Economia da Experi\u00eancia: Como a IA Ag\u00eantica Gera Valor Real para os Neg\u00f3cios\" data-attr-coords=\"\" data-attr-type=\"Best Practice|Customer|webinar\" data-attr-topic=\"IA e automa\u00e7\u00e3o\" id=\"grid-item-596435\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/webinars\/economia-da-experiencia-gere-valor-real\" ><div class=\"bgc-white important thumbnail-col\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"https:\/\/www.genesys.com\/media\/DAT-AdobeStock_2880255_Genesys-Threads.webp\" height=\"1066\" width=\"1600\" alt=\"Skyline threads\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Economia da Experi\u00eancia: Como a IA Ag\u00eantica Gera Valor Real para os Neg\u00f3cios<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"IA Ag\u00eantica em a\u00e7\u00e3o: Crie e gerencie a pr\u00f3xima gera\u00e7\u00e3o de CX\" data-attr-coords=\"\" data-attr-type=\"webinar\" data-attr-topic=\"\" id=\"grid-item-592385\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/webinars\/agentic-ai-in-action\" ><div class=\"bgc-white important thumbnail-col\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"https:\/\/www.genesys.com\/media\/agentic-AI_homepage-hero.jpg\" height=\"690\" width=\"1600\" alt=\"Agentic ai homepage hero\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">IA Ag\u00eantica em a\u00e7\u00e3o: Crie e gerencie a pr\u00f3xima gera\u00e7\u00e3o de CX<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Genesys webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"IA Ag\u00eantica: Perspectivas de CX e l\u00edderes de TI\" data-attr-coords=\"\" data-attr-type=\"Best Practice|webinar\" data-attr-topic=\"IA e automa\u00e7\u00e3o\" id=\"grid-item-588263\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/webinars\/agentic-ai-real-perspectives-from-consumers-cx-and-it-leaders\" ><div class=\"bgc-white important thumbnail-col default-thumb\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"\/media\/default-resource-thumb-wave-2.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 2\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">IA Ag\u00eantica: Perspectivas de CX e l\u00edderes de TI<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"Como a Genesys pode apoiar em Desafios de Riscos Cibern\u00e9ticos\u200b\" data-attr-coords=\"\" data-attr-type=\"Best Practice|Customer|webinar\" data-attr-topic=\"IA e automa\u00e7\u00e3o\" id=\"grid-item-586777\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/webinars\/seguranca-em-cx\" ><div class=\"bgc-white important thumbnail-col\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"https:\/\/www.genesys.com\/media\/pr-strong-adoption-of-ai-powered-experience-orchestration-thumbnail.png\" height=\"463\" width=\"792\" alt=\"Pr strong adoption of ai powered experience orchestration thumbnail\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Como a Genesys pode apoiar em Desafios de Riscos Cibern\u00e9ticos\u200b<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"Unificando front office e back office para transformar a entrega de servi\u00e7os\" data-attr-coords=\"\" data-attr-type=\"Best Practice|Customer|webinar\" data-attr-topic=\"IA e automa\u00e7\u00e3o|Integra\u00e7\u00f5es|Unified communications\" id=\"grid-item-575574\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/webinars\/unifying-the-front-and-back-office-to-transform-service-delivery\" ><div class=\"bgc-white important thumbnail-col default-thumb\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"\/media\/default-resource-thumb-wave-3.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 3\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Unificando front office e back office para transformar a entrega de servi\u00e7os<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 event-ondemand\" data-event-status=\"\" data-title=\"Retrospectiva do Ano: O que deu errado em CX?\" data-attr-coords=\"\" data-attr-type=\"Best Practice|Customer|webinar\" data-attr-topic=\"IA e automa\u00e7\u00e3o\" id=\"grid-item-572848\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/webinars\/year-in-review-what-went-wrong-in-cx\" ><div class=\"bgc-white important thumbnail-col default-thumb\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"\/media\/default-resource-thumb-wave-4.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 4\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Retrospectiva do Ano: O que deu errado em CX?<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Best Practice webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-webinars col-xs-6 col-12 col-md-4 not-loaded-item event-ondemand\" data-event-status=\"\" data-title=\"Quando pessoas e IA atuam juntas: agentes e supervisores mais preparados para melhores resultados em CX\" data-attr-coords=\"\" data-attr-type=\"webinar\" data-attr-topic=\"Engagement|IA e automa\u00e7\u00e3o\" id=\"grid-item-571773\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/webinars\/when-people-and-ai-team-up-empowered-agents-and-supervisors-for-better-cx-outcomes\" ><div class=\"bgc-white important thumbnail-col default-thumb\"><img decoding=\"async\" class=\"grid-featured-img\" src=\"\/media\/default-resource-thumb-wave-1.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 1\"><\/div><div class=\"card-body\"><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">On-demand<\/p><\/div><h3 class=\"h6 title\">Quando pessoas e IA atuam juntas: agentes e supervisores mais preparados para melhores resultados em CX<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Genesys webinar<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-events col-xs-6 col-12 col-md-4 not-loaded-item has-coords event-ontime expired event-ondemand\" data-event-status=\"ontime\" data-title=\"Jantar Executivo GGTICCE\" data-attr-coords=\"-3.7280589|-38.4953812\" data-attr-type=\"physical\" data-attr-topic=\"\" id=\"grid-item-595492\" data-attr-country=\"Brazil\" data-attr-state=\"\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/events\/jantar-executivo-ggticce\" ><div class=\"card-body\"><p class=\"assettag\">evento passado<\/p><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">novembro 11, 2025<\/p><\/div><h3 class=\"h6 title\">Jantar Executivo GGTICCE<\/h3><\/div><\/a><\/div><div class=\"grid-item card-col post-events col-xs-6 col-12 col-md-4 not-loaded-item has-coords event-ontime expired event-ondemand\" data-event-status=\"ontime\" data-title=\"Genesys AI Xperience Factory\" data-attr-coords=\"-23.5972029|-46.688618\" data-attr-type=\"physical\" data-attr-topic=\"\" id=\"grid-item-597079\" data-attr-country=\"Brazil\" data-attr-state=\"\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/events\/ai-xperience-factory\" ><div class=\"card-body\"><p class=\"assettag\">evento passado<\/p><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">novembro 11, 2025<\/p><\/div><h3 class=\"h6 title\">Genesys AI Xperience Factory<\/h3><\/div><\/a><\/div><div class=\"grid-item card-col post-events col-xs-6 col-12 col-md-4 not-loaded-item has-coords event-ontime expired event-ondemand\" data-event-status=\"ontime\" data-title=\"Xperience Factory Workshop - Outubro\" data-attr-coords=\"-23.605659|-46.6965595\" data-attr-type=\"physical\" data-attr-topic=\"\" id=\"grid-item-594824\" data-attr-country=\"Brazil\" data-attr-state=\"\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/events\/xperience-factory-workshop-out\" ><div class=\"card-body\"><p class=\"assettag\">evento passado<\/p><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">outubro 28, 2025<\/p><\/div><h3 class=\"h6 title\">Xperience Factory Workshop - Outubro<\/h3><\/div><\/a><\/div><div class=\"grid-item card-col post-events col-xs-6 col-12 col-md-4 not-loaded-item has-coords event-ontime expired event-ondemand\" data-event-status=\"ontime\" data-title=\"O Poder da Lideran\u00e7a Feminina na Transforma\u00e7\u00e3o\u00a0do\u00a0Futuro\" data-attr-coords=\"-23.6006359|-46.6948741\" data-attr-type=\"physical\" data-attr-topic=\"\" id=\"grid-item-594217\" data-attr-country=\"Brazil\" data-attr-state=\"\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/events\/lideranca-feminina-transformando-o-futuro\" ><div class=\"card-body\"><p class=\"assettag\">evento passado<\/p><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">setembro 29, 2025<\/p><\/div><h3 class=\"h6 title\">O Poder da Lideran\u00e7a Feminina na Transforma\u00e7\u00e3o\u00a0do\u00a0Futuro<\/h3><\/div><\/a><\/div><div class=\"grid-item card-col post-events col-xs-6 col-12 col-md-4 not-loaded-item has-coords event-ontime expired event-ondemand\" data-event-status=\"ontime\" data-title=\"Xperience Factory Workshop - Setembro\" data-attr-coords=\"-23.605659|-46.6965595\" data-attr-type=\"physical\" data-attr-topic=\"\" id=\"grid-item-589857\" data-attr-country=\"Brazil\" data-attr-state=\"\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/events\/xperience-factory-workshop-set\" ><div class=\"card-body\"><p class=\"assettag\">evento passado<\/p><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">setembro    17-2, 2025<\/p><\/div><h3 class=\"h6 title\">Xperience Factory Workshop - Setembro<\/h3><\/div><\/a><\/div><div class=\"grid-item card-col post-events col-xs-6 col-12 col-md-4 not-loaded-item has-coords event-ontime expired event-ondemand\" data-event-status=\"ontime\" data-title=\"Xperience Insights Brasil\" data-attr-coords=\"-23.5694008|-46.6901333\" data-attr-type=\"physical\" data-attr-topic=\"\" id=\"grid-item-589863\" data-attr-country=\"Brazil\" data-attr-state=\"\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/events\/xperience-insights-br\" ><div class=\"card-body\"><p class=\"assettag\">evento passado<\/p><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">setembro 16 - julho 30, 2025<\/p><\/div><h3 class=\"h6 title\">Xperience Insights Brasil<\/h3><\/div><\/a><\/div><div class=\"grid-item card-col post-events col-xs-6 col-12 col-md-4 not-loaded-item has-coords event-ontime expired event-ondemand\" data-event-status=\"ontime\" data-title=\"Genesys Retail Talks\" data-attr-coords=\"-23.5824079|-46.6844252\" data-attr-type=\"physical\" data-attr-topic=\"\" id=\"grid-item-586326\" data-attr-country=\"Brazil\" data-attr-state=\"\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/events\/retail-talks-brasil\" ><div class=\"card-body\"><p class=\"assettag\">evento passado<\/p><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">agosto 28, 2025<\/p><\/div><h3 class=\"h6 title\">Genesys Retail Talks<\/h3><\/div><\/a><\/div><div class=\"grid-item card-col post-events col-xs-6 col-12 col-md-4 not-loaded-item has-coords event-ontime expired event-ondemand\" data-event-status=\"ontime\" data-title=\"Genesys Financial Talks Brazil\" data-attr-coords=\"-23.5986963|-46.6900552\" data-attr-type=\"Event|physical\" data-attr-topic=\"\" id=\"grid-item-575352\" data-attr-country=\"Brazil\" data-attr-state=\"\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/events\/genesys-financial-talks-brazil\" ><div class=\"card-body\"><p class=\"assettag\">evento passado<\/p><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">agosto 14, 2025<\/p><\/div><h3 class=\"h6 title\">Genesys Financial Talks Brazil<\/h3><\/div><div class=\"card-footer bgc-lgray\"><div class=\"misc-container\"><div class=\"d-flex misc-row justify-content-between\"><div class=\"location type-label font-weight-regular d-flex align-items-center mb-0\"><p class=\"assettag mb-0\">Edificio Berrini One<\/p><\/div><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col post-events col-xs-6 col-12 col-md-4 not-loaded-item has-coords event-ontime expired event-ondemand\" data-event-status=\"ontime\" data-title=\"Xperience Factory Workshop\" data-attr-coords=\"-23.605659|-46.6965595\" data-attr-type=\"physical\" data-attr-topic=\"\" id=\"grid-item-583537\" data-attr-country=\"Brazil\" data-attr-state=\"\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/events\/xperience-factory-workshop\" ><div class=\"card-body\"><p class=\"assettag\">evento passado<\/p><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">julho 30, 2025<\/p><\/div><h3 class=\"h6 title\">Xperience Factory Workshop<\/h3><\/div><\/a><\/div><div class=\"grid-item card-col post-events col-xs-6 col-12 col-md-4 not-loaded-item has-coords event-ontime expired event-ondemand\" data-event-status=\"ontime\" data-title=\"Genesys Academy\" data-attr-coords=\"-23.605659|-46.6965595\" data-attr-type=\"physical\" data-attr-topic=\"\" id=\"grid-item-580033\" data-attr-country=\"Brazil\" data-attr-state=\"\"><a class=\"card component wide vertical bgc-lgray h-100 w-100 text-left event-link\" href=\"https:\/\/www.genesys.com\/pt-br\/events\/genesys-academy\" ><div class=\"card-body\"><p class=\"assettag\">evento passado<\/p><div class=\"date-label d-flex align-items-center mb-1\"><p class=\"date text-16 font-weight-regular mb-0\">julho    17-2, 2025<\/p><\/div><h3 class=\"h6 title\">Genesys Academy<\/h3><\/div><\/a><\/div><div class=\"load-more-container col-12 text-center mt-2\"><p><a class=\"btn btn-secondary small\" href=\"#\">Load more<\/a><\/p><\/div><div class=\"py-4 col-12 no-results-container not-active\"><p class=\"h4 text-center font-weight-bold\">No results found.<\/p><p class=\"text-22 text-center\">Try a different set of filters or keywords.<\/p><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section g_section_text=&#8221;white&#8221; full_width=&#8221;stretch_row&#8221; flair=&#8221;%5B%7B%22flair_image%22%3A%22379394%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%7D%5D&#8221; css=&#8221;.vc_custom_1624000844644{padding-bottom: 7.167rem !important;}&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text] Novo hub de eventos virtuais e f\u00edsicos Participe e inscreva-se hoje.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_single_image image=&#8221;387337&#8243; 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