{"id":104902,"date":"2018-10-26T14:17:38","date_gmt":"2018-10-26T21:17:38","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=104902"},"modified":"2024-03-07T09:47:31","modified_gmt":"2024-03-07T17:47:31","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/pt-br\/solutions\/customer-service","title":{"rendered":"Atendimento ao cliente"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;section_header&#8221; css=&#8221;.vc_custom_1533127088509{background-image: url(https:\/\/www.genesys.com\/media\/V3-Solutions-Customer-Service.jpg?id=17004) !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;3\/5&#8243;][vc_column_text]<\/p>\n<h1>Solu\u00e7\u00f5es de atendimento ao cliente que superam as expectativas<\/h1>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;2\/5&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;cta-bar&#8221; css=&#8221;.vc_custom_1522458207688{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1522458201976{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row equal_height=&#8221;yes&#8221; el_class=&#8221;mobile-reverse&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2>Desenvolva relacionamentos melhores e satisfa\u00e7a os clientes<\/h2>\n<p>N\u00e3o importa se a sua empresa \u00e9 global ou uma pequena empresa: obtenha uma plataforma que satisfa\u00e7a as necessidades de toda a sua equipe. Cumpra ou supere os KPIs di\u00e1rios. Promova seus produtos e servi\u00e7os, aumente a produtividade, simplifique os processos e prepare sua equipe com ferramentas e treinamento. A integra\u00e7\u00e3o perfeita com o seu sistema de CRM e outros aplicativos garante uma experi\u00eancia do cliente confi\u00e1vel e consistente.<br \/>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/i-PJKLILn2s&#8221; css=&#8221;.vc_custom_1526701441913{margin-bottom: 2em !important;}&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;section_light-gray&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h3>Explorar as solu\u00e7\u00f5es de atendimento ao cliente da Genesys para\u2026<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;section_light-gray&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/3&#8243;]<div class=\"gicon-container\" style=\"max-width:80%;margin:0 auto 2em;text-align:center;align-items:center;\"><\/div>[\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h2>Experi\u00eancia do cliente<\/h2>\n<p>Oferecer uma excelente experi\u00eancia do cliente significa ser capaz de se comunicar com seus clientes em diferentes canais, encaminhando-os rapidamente ao recurso certo para resolver os problemas. Isso tamb\u00e9m significa proporcionar aos seus colaboradores as ferramentas de colabora\u00e7\u00e3o e an\u00e1lise preditiva que melhoram o customer engagement. Saiba mais na p\u00e1gina de experi\u00eancia do cliente.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1567084071848{background-image: url(https:\/\/www.genesys.com\/media\/75db4a64-gradient-background.svg?id=150848) !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;mobile-reverse&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3 class=\"text-white\">N\u00f3s somos o l\u00edder na nuvem<\/h3>\n<p class=\"text-white\">O Genesys Cloud n\u00e3o \u00e9 apenas uma plataforma em nuvem, \u00e9 o melhor do setor. Descubra por que os principais analistas e clientes de todos os tamanhos colocam a Genesys no topo das solu\u00e7\u00f5es de contact center na nuvem.<\/p>\n<p>[\/vc_column_text]<div class=\"btn-container justify-content-start \"><a class=\"btn small btn-secondary\" href=\"https:\/\/www.genesys.com\/pt-br\/campaign\/cloud-contact-center-leader\" target=\"\" style=\"width:auto;\" rel=\"\" >Obtenha os relat\u00f3rios<\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;150853&#8243; alignment=&#8221;center&#8221; si_max_width=&#8221;350px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2>TI<\/h2>\n<p>Obtenha a confiabilidade que sua equipe necessita com seu software de atendimento ao cliente. Integre sua solu\u00e7\u00e3o para contact centers com seus sistemas existentes e obtenha as op\u00e7\u00f5es de implementa\u00e7\u00e3o que voc\u00ea deseja. Descubra como a plataforma certa de contact center pode simplificar sua carga de trabalho, reduzir as tarefas administrativas e permitir que sua equipe de TI se concentre na inova\u00e7\u00e3o. Saiba mais na p\u00e1gina de TI.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_single_image image=&#8221;10286&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;section_light-gray&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/3&#8243;]<div class=\"gicon-container\" style=\"max-width:70%;margin:0 auto 2em;text-align:center;align-items:center;\"><\/div>[\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h2>Pequenas empresas<\/h2>\n<p>Saiba como a solu\u00e7\u00e3o certa pode ajudar a sua empresa a competir com as maiores empresas do setor. Use ferramentas de colabora\u00e7\u00e3o e automatize a gest\u00e3o de leads e outros processos. Aproveite as an\u00e1lises para preparar a sua empresa para o crescimento. Visite a p\u00e1gina para pequenas empresas.[\/vc_column_text]<div class=\"btn-container justify-content-start \"><a class=\"btn small btn-secondary\" href=\"\/pt-br\/solutions\/customer-service\/small-business-owner\" target=\"\" style=\"width:auto;\" rel=\"\" >Saiba mais sobre as solu\u00e7\u00f5es da Genesys para propriet\u00e1rios de pequenas empresas<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2>Contato center<\/h2>\n<p>O \u00edndice de resolu\u00e7\u00e3o no primeiro contato (FCR) \u00e9 uma necessidade para os contact centers. Para continuar sendo competitivo, voc\u00ea precisa de um software para contact centers que integre as tecnologias e as ferramentas digitais mais recentes com recursos de produtividade e an\u00e1lises.\u00a0<a href=\"https:\/\/www.genesys.com\/pt-br\/solutions\/customer-service\/contact-center\">Visite a p\u00e1gina de solu\u00e7\u00f5es para contact centers\u00a0<\/a>para saber como as ferramentas certas permitem que voc\u00ea ofere\u00e7a uma experi\u00eancia de primeira classe no contact center.[\/vc_column_text]<div class=\"btn-container justify-content-start \"><a class=\"btn small btn-secondary\" href=\"\/pt-br\/solutions\/customer-service\/contact-center\" target=\"\" style=\"width:auto;\" rel=\"\" >Saiba mais about Genesys contact center solutions<\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_single_image image=&#8221;10285&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section 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class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-236868\"><a href=\"https:\/\/www.genesys.com\/pt-br\/customer-migrations\"><h5>Migra\u00e7\u00f5es de clientes<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-620285\"><a href=\"https:\/\/www.genesys.com\/pt-br\/cx-in-focus\"><h5>CX em Foco<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-614315\"><a href=\"https:\/\/www.genesys.com\/pt-br\/xperience-on-tour-brasil\"><h5>Xperience On Tour Brasil<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-616110\"><a href=\"https:\/\/www.genesys.com\/pt-br\/tour\"><h5>Tour<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-602356\"><a href=\"https:\/\/www.genesys.com\/pt-br\/genesys-charitable-discount-program\"><h5>Programa de descontos da Genesys para institui\u00e7\u00f5es de caridade<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-604322\"><a href=\"https:\/\/www.genesys.com\/pt-br\/digital-customer-experience\"><h5>Experi\u00eancia digital do cliente<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-588815\"><a href=\"https:\/\/www.genesys.com\/pt-br\/responsible-ai\"><h5>IA respons\u00e1vel<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-590247\"><a href=\"https:\/\/www.genesys.com\/pt-br\/workforce-management-software\"><h5>Software de gest\u00e3o da for\u00e7a de trabalho<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-597988\"><a href=\"https:\/\/www.genesys.com\/pt-br\/ai-contact-center\"><h5>Contact center com IA<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-579207\"><a href=\"https:\/\/www.genesys.com\/pt-br\/customer-journey-management\"><h5>Gest\u00e3o da jornada do cliente<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-578038\"><a href=\"https:\/\/www.genesys.com\/pt-br\/guide-to-copilots\"><h5>Copilots<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-571495\"><a href=\"https:\/\/www.genesys.com\/pt-br\/scuderiaferrari\"><h5>Ferrari<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-560420\"><a href=\"https:\/\/www.genesys.com\/pt-br\/innovations\"><h5>Innovations<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-554896\"><a href=\"https:\/\/www.genesys.com\/pt-br\/contact-center-software\"><h5>Software de contact center<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-574723\"><a href=\"https:\/\/www.genesys.com\/pt-br\/lavercup\"><h5>Laver Cup<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-526774\"><a href=\"https:\/\/www.genesys.com\/pt-br\/genesys-cloud-ex\"><h5>Genesys Cloud EX<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-526797\"><a href=\"https:\/\/www.genesys.com\/pt-br\/experience-orchestration\"><h5>Orquestra\u00e7\u00e3o das experi\u00eancias<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-498024\"><a href=\"https:\/\/www.genesys.com\/pt-br\/gcap\"><h5>GCAP<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-497277\"><a href=\"https:\/\/www.genesys.com\/pt-br\/thank-you-page\"><h5>Thank You Page<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-485466\"><a href=\"https:\/\/www.genesys.com\/pt-br\/why-join-us\"><h5>Por que se juntar a n\u00f3s<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-462370\"><a href=\"https:\/\/www.genesys.com\/pt-br\/pointillist\"><h5>Pointillist<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-117004\"><a href=\"https:\/\/www.genesys.com\/pt-br\/blog\"><h5>Blog<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-535643\"><a href=\"https:\/\/www.genesys.com\/pt-br\/pricing\"><h5>Pre\u00e7os<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-230065\"><a href=\"https:\/\/www.genesys.com\/pt-br\/genesys-cloud\"><h5>Genesys Cloud CX<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-230072\"><a href=\"https:\/\/www.genesys.com\/pt-br\/cloud-platform\"><h5>Plataforma Genesys Cloud<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-252677\"><a href=\"https:\/\/www.genesys.com\/pt-br\/emergency-response\"><h5>Resposta \u00e0 emerg\u00eancia<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-236872\"><a href=\"https:\/\/www.genesys.com\/pt-br\/call-center-cloud-migration-overview\"><h5>Vis\u00e3o geral da migra\u00e7\u00e3o do call center para a nuvem<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-236870\"><a href=\"https:\/\/www.genesys.com\/pt-br\/call-center-cloud-migration\"><h5>Migra\u00e7\u00e3o do call center para a nuvem<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-619622\"><a href=\"https:\/\/www.genesys.com\/pt-br\/majesticks\"><h5>Majesticks<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-256790\"><a href=\"https:\/\/www.genesys.com\/pt-br\/cx-blueprint\"><h5>CX Blueprint<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-293132\"><a href=\"https:\/\/www.genesys.com\/pt-br\/microsoft\"><h5>Parceria com a Microsoft<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-325267\"><a href=\"https:\/\/www.genesys.com\/pt-br\/zoom\"><h5>Parceria com Zoom<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-320848\"><a href=\"https:\/\/www.genesys.com\/pt-br\/products\"><h5>Produtos<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-363295\"><a href=\"https:\/\/www.genesys.com\/pt-br\/superhuman\"><h5>Super Human Service<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-371632\"><a href=\"https:\/\/www.genesys.com\/pt-br\/fedramp\"><h5>Plataforma de engagement da Genesys e da Maximus<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-432056\"><a href=\"https:\/\/www.genesys.com\/pt-br\/genesys-dx\"><h5>Genesys DX<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-104867\"><a href=\"https:\/\/www.genesys.com\/pt-br\/automation\"><h5>Automa\u00e7\u00e3o<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-105935\"><a href=\"https:\/\/www.genesys.com\/pt-br\"><h5>In\u00edcio<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-106518\"><a href=\"https:\/\/www.genesys.com\/pt-br\/subscribe\"><h5>Planos de assinatura<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-104973\"><a href=\"https:\/\/www.genesys.com\/pt-br\/googlecloud\"><h5>Contact Center AI do Google Cloud<\/h5><p>Proporcione as melhores experi\u00eancias do cliente por meio da parceria entre a Genesys e a Google. <\/p><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-104856\"><a href=\"https:\/\/www.genesys.com\/pt-br\/solutions\"><h5>Solu\u00e7\u00f5es<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-106222\"><a href=\"https:\/\/www.genesys.com\/pt-br\/customer-success\"><h5>Sucesso do cliente<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-104890\"><a href=\"https:\/\/www.genesys.com\/pt-br\/messaging\"><h5>Mensagens ass\u00edncronas<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-104869\"><a href=\"https:\/\/www.genesys.com\/pt-br\/platform\"><h5>Plataforma<\/h5><p>Promova experi\u00eancias do cliente magn\u00edficas com a Genesys Customer Experience Platform<\/p><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-105939\"><a href=\"https:\/\/www.genesys.com\/pt-br\/contact-us\"><h5>Fale conosco<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-105941\"><a href=\"https:\/\/www.genesys.com\/pt-br\/request-a-demo\"><h5>Solicite uma demonstra\u00e7\u00e3o<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-104873\"><a href=\"https:\/\/www.genesys.com\/pt-br\/innovations-altocloud\"><h5>Altocloud<\/h5><p>Obtenha insights sobre a jornada do seu cliente com a an\u00e1lise preditiva<\/p><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-103620\"><a href=\"https:\/\/www.genesys.com\/pt-br\/resources\"><h5>recursos<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-106260\"><a href=\"https:\/\/www.genesys.com\/pt-br\/events\"><h5>Eventos<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-106553\"><a href=\"https:\/\/www.genesys.com\/pt-br\/webinars\"><h5>Webinars<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-106211\"><a href=\"https:\/\/www.genesys.com\/pt-br\/customer-stories\"><h5>Hist\u00f3rias de sucesso<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-106180\"><a href=\"https:\/\/www.genesys.com\/pt-br\/company\"><h5>Empresa<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-106459\"><a href=\"https:\/\/www.genesys.com\/pt-br\/definitions\"><h5>Defini\u00e7\u00f5es<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-106284\"><a href=\"https:\/\/www.genesys.com\/pt-br\/login\"><h5>Genesys Login<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-105937\"><a href=\"https:\/\/www.genesys.com\/pt-br\/select-region\"><h5>Selecionar regi\u00e3o<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-106057\"><a href=\"https:\/\/www.genesys.com\/pt-br\/partners\"><h5>Vis\u00e3o geral do parceiro<\/h5><p>Os parceiros da Genesys t\u00eam acesso a tecnologias e oportunidades para aumentar a participa\u00e7\u00e3o no mercado, e os clientes podem trabalhar com uma rede de parceiros da Genesys para impulsionar seus neg\u00f3cios.<\/p><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-103638\"><a href=\"https:\/\/www.genesys.com\/pt-br\/capabilities\"><h5>Fun\u00e7\u00f5es<\/h5><\/a><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;section_header&#8221; css=&#8221;.vc_custom_1533127088509{background-image: url(https:\/\/www.genesys.com\/media\/V3-Solutions-Customer-Service.jpg?id=17004) !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;3\/5&#8243;][vc_column_text] Solu\u00e7\u00f5es de atendimento ao cliente que superam as expectativas [\/vc_column_text][\/vc_column][vc_column width=&#8221;2\/5&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;cta-bar&#8221; css=&#8221;.vc_custom_1522458207688{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1522458201976{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row equal_height=&#8221;yes&#8221; el_class=&#8221;mobile-reverse&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text] Desenvolva relacionamentos melhores e satisfa\u00e7a os clientes N\u00e3o importa se a sua empresa \u00e9 global ou uma pequena [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":10446,"parent":104856,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-104902","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/pages\/104902","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/comments?post=104902"}],"version-history":[{"count":8,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/pages\/104902\/revisions"}],"predecessor-version":[{"id":509001,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/pages\/104902\/revisions\/509001"}],"up":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/pages\/104856"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/media\/10446"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/media?parent=104902"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}