{"id":597079,"date":"2025-10-07T05:34:20","date_gmt":"2025-10-07T12:34:20","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&p=597079"},"modified":"2025-11-10T14:08:49","modified_gmt":"2025-11-10T22:08:49","slug":"ai-xperience-factory","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/pt-br\/events\/ai-xperience-factory","title":{"rendered":"Genesys AI Xperience Factory"},"content":{"rendered":"

[vc_section sec_modern_width=”enable” background_color=”bgc-lgray” content_placement=”middle” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22flair_image%22%3A%22569364%22%2C%22flair_mp4%22%3A%22565113%22%2C%22flair_poster%22%3A%22565228%22%2C%22flair_mobile_mp4%22%3A%22565757%22%2C%22flair_mobile_poster%22%3A%22565227%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22auto%22%2C%22flair_left%22%3A%220%22%2C%22flair_bottom%22%3A%220%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D” el_class=”py-4 py-md-4 py-xl-5″][vc_row background_color=”bgc-glass” content_placement=”middle” el_class=”form-card”][vc_column offset=”vc_col-lg-5 vc_col-md-5″][vc_column_text css=””]<\/p>\n

Genesys AI Xperience Factory – Registros encerrados*<\/h1>\n

*Atingimos a capacidade m\u00e1xima do local do evento. Agradecemos imensamente o interesse e o entusiasmo de todos!<\/strong><\/p>\n

R. Tenerife, 170 – Vila Ol\u00edmpia, S\u00e3o Paulo – SP, 04548-040<\/p>\n

AI Xperience Factory<\/strong> \u00e9 um encontro exclusivo para executivos e l\u00edderes de mercado, promovido pela Genesys, que acontece no dia 11 de novembro, das 09:00 \u00e0s 14:00<\/strong>.<\/p>\n

O evento ser\u00e1 um espa\u00e7o para explorar como a intelig\u00eancia artificial e a orquestra\u00e7\u00e3o de experi\u00eancias est\u00e3o transformando a forma como empresas interagem com clientes e colaboradores. Com a participa\u00e7\u00e3o de especialistas da Genesys e de clientes convidados, vamos discutir casos reais de inova\u00e7\u00e3o em setores como sa\u00fade, varejo, servi\u00e7os financeiros e utilities<\/strong>, al\u00e9m de demonstrar como agentes virtuais e IA est\u00e3o elevando a produtividade, a efici\u00eancia e a empatia no atendimento.<\/p>\n

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Bisutti Tenerife<\/p>\n Get Directions<\/a>\n <\/div>\n <\/div>\n <\/div>

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Nov 11, 2025<\/p>\n

9:00 am – 2:00 pm<\/p>\n <\/div>\n <\/div>\n <\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D”][vc_row][vc_column width=”1\/2″][vc_column_text css=”” el_class=”mb-2″]<\/p>\n

11 de novembro \u00e0s 09:00 – Registros encerrados.<\/h2>\n

R. Tenerife, 170 – Vila Ol\u00edmpia, S\u00e3o Paulo – SP, 04548-040<\/p>\n

*Atingimos a capacidade m\u00e1xima do local do evento. Agradecemos imensamente o interesse e o entusiasmo de todos!<\/strong>[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_row_inner][vc_column_inner width=”1\/3″][vc_single_image image=”577466″ css=”” si_max_width=”150px” si_alt_text=”ai studio logo”][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”566541″ css=”” si_max_width=”150px” si_alt_text=”distrito logo”][vc_column_text css=””][\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”597182″ css=”” si_max_width=”150px”][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”601665″ css=”” si_max_width=”150px”][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”544850″ css=”” si_max_width=”150px”][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”572688″ css=”” si_max_width=”150px”][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”545600″ css=”” si_max_width=”120px”][\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D”][vc_row][vc_column][vc_column_text css=””]<\/p>\n

Conhe\u00e7a os palestrantes<\/h2>\n

Tenha contato direto com quem desenvolve e implementa solu\u00e7\u00f5es de IA em escala global. Conhe\u00e7a pares da industria que compartilham o mesmo objetivo e veja diferentes perspectivas do mercado.[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/2″]

\"Amanda<\/div>

Amanda Andreone<\/p>

Country Manager, Genesys Brasil<\/p><\/div><\/div>

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\"Gustavo<\/div>

Gustavo Ara\u00fajo<\/p>

CEO, Distrito<\/p><\/div><\/div>

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\"Tiago<\/div>

Tiago Dutra<\/p>

Gerente Geral, Youse<\/p><\/div><\/div>

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\"Cristiany<\/div>

Cristiany Pessoa<\/p>

Superintendente de CX e Servi\u00e7os, Equatorial<\/p><\/div><\/div>

<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=”1\/2″]
\"Mauro<\/div>

Mauro Sobral<\/p>

Group Product and Project Manager, Riachuelo Midway<\/p><\/div><\/div>

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\"Heitor<\/div>

Heitor Lessa<\/p>

Diretor Geral, Humania<\/p><\/div><\/div>

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\"Igor<\/div>

Igor Saraiva<\/p>

Strategic Design Director, Accenture<\/p><\/div><\/div>

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\"Rafael<\/div>

Rafael Soares<\/p>

Head of Power and Utilities, AWS<\/p><\/div><\/div>

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\"Daniel<\/div>

Daniel Brochado<\/p>

Sr Manager CRM Solution, ServiceNow<\/p><\/div><\/div>

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\"Jamile<\/div>

Jamile Le\u00e3o<\/p>

Head of Open Finance, Capgemini Brasil<\/p><\/div><\/div>

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\"Julia<\/div>

Julia Moreira Guimar\u00e3es<\/p>

Head de Estrat\u00e9gia de Atendimento, Banco Ita\u00fa<\/p><\/div><\/div>

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\"Marina<\/div>

Marina Sautchuk<\/p>

Head estrat\u00e9gica de Design, Experi\u00eancia e Cultura<\/p><\/div><\/div>

<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=”enable” par_bg=”enable” background_color=”bgc-lgray” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D” css=”.vc_custom_1750206656454{background-image: url(https:\/\/www.genesys.com\/media\/capability-home-pill-background.png?id=542417) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_id=”sessions”][vc_row background_color=”bgc-glass” el_class=”form-card”][vc_column width=”1\/2″][vc_column_text css=””]<\/p>\n

Por que participar?<\/h2>\n

O AI Xperience Factory<\/strong> \u00e9 a oportunidade ideal para executivos e l\u00edderes entenderem, na pr\u00e1tica, como a intelig\u00eancia artificial est\u00e1 redefinindo a experi\u00eancia do cliente e do colaborador em diferentes setores. Al\u00e9m de conhecer casos reais, voc\u00ea ter\u00e1 acesso a insights exclusivos sobre como transformar efici\u00eancia em crescimento sustent\u00e1vel.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ elemental_order=”order-2″ offset=”vc_col-sm-offset-2″][\/vc_column][vc_column width=”1\/3″][vc_column_text css=””]<\/p>\n

Vis\u00e3o pr\u00e1tica da IA aplicada<\/h3>\n

Veja como agentes virtuais e IA elevam a produtividade e melhoram a experi\u00eancia em tempo real.<\/p>\n

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Casos reais de mercado<\/h3>\n

Conhe\u00e7a hist\u00f3rias de transforma\u00e7\u00e3o em sa\u00fade, varejo, servi\u00e7os financeiros e utilities.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_column_text css=””]<\/p>\n

Networking estrat\u00e9gico<\/h3>\n

Conecte-se com l\u00edderes da Genesys e executivos de diversos setores para trocar experi\u00eancias e tend\u00eancias.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=”enable” par_bg=”enable” background_color=”bgc-lgray” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D” css=”.vc_custom_1760616316536{background-image: url(https:\/\/www.genesys.com\/media\/capability-home-pill-background.png?id=542417) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_id=”agenda”][vc_row][vc_column]

11\/11\/2025<\/h3><\/div>

09:00 – 10:00<\/p>

Check In<\/h3><\/div>

Registro<\/p>\n<\/div><\/div><\/div>

10:00 – 10:10<\/p>

Mensagem de abertura<\/h3><\/div>

Amanda Andreone, Country Manager – Genesys<\/p>\n<\/div><\/div><\/div>

10:10 – 10:30<\/p>

Da vis\u00e3o \u00e0 execu\u00e7\u00e3o: o impacto real da IA ag\u00eantica na experi\u00eancia do cliente.<\/h3><\/div>

Gustavo Ara\u00fajo, CEO – Distrito<\/p>\n<\/div><\/div><\/div>

10:30 – 11:30<\/p>

Showcase de Ind\u00fastrias<\/h3><\/div>

Retail, Health, Insurance, Utilities<\/p>\n<\/div><\/div><\/div>

11:30 – 12:00<\/p>

Market Panel<\/h3><\/div>

Ted\u00eancias de IA emergentes no mercado<\/p>\n<\/div><\/div><\/div>

12:00 – 12:45<\/p>

Painel de Alian\u00e7as<\/h3><\/div>

Paniel de Alian\u00e7as Globais da Genesys (ServiceNow, Salesforce, AWS)<\/p>\n<\/div><\/div><\/div>

12:45 – 12:50<\/p>

Encerramento<\/h3><\/div>

Amanda Andreone, Country Manager – Genesys<\/p>\n<\/div><\/div><\/div>

12:50 – 14:00<\/p>

Almo\u00e7o<\/h3><\/div>

Almo\u00e7o e Networking<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text css=””]<\/p>\n

Alian\u00e7as Globais<\/h3>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][vc_single_image image=”594243″ css=”” si_max_width=”150px”][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”490135″ css=”” si_max_width=”150px”][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”550375″ css=”” si_max_width=”150px”][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”569890″ css=”” si_max_width=”150px”][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”602599″ css=”” si_max_width=”150px”][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”588450″ css=”” si_max_width=”100px”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=””]<\/p>\n

AppFoundry<\/h3>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″][vc_single_image image=”574193″ css=”” si_max_width=”150px”][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”566814″ css=”” si_max_width=”150px”][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”573958″ css=”” si_max_width=”150px”][\/vc_column][vc_column width=”1\/2″][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=””]<\/p>\n

Parceiros<\/h3>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][vc_single_image image=”477593″ css=”” si_max_width=”150px”][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”350063″ css=”” si_max_width=”150px”][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”601659″ css=”” si_max_width=”150px”][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”408802″ css=”” si_max_width=”150px”][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”528138″ css=”” si_max_width=”150px”][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”601655″ css=”” si_max_width=”90px”][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”601656″ css=”” si_max_width=”150px”][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”574823″ css=”” si_max_width=”150px”][\/vc_column][vc_column width=”1\/3″][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section sec_modern_width=”enable” background_color=”bgc-lgray” content_placement=”middle” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22flair_image%22%3A%22569364%22%2C%22flair_mp4%22%3A%22565113%22%2C%22flair_poster%22%3A%22565228%22%2C%22flair_mobile_mp4%22%3A%22565757%22%2C%22flair_mobile_poster%22%3A%22565227%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22auto%22%2C%22flair_left%22%3A%220%22%2C%22flair_bottom%22%3A%220%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D” el_class=”py-4 py-md-4 py-xl-5″][vc_row background_color=”bgc-glass” content_placement=”middle” el_class=”form-card”][vc_column offset=”vc_col-lg-5 vc_col-md-5″][vc_column_text css=””] Genesys AI Xperience Factory – Registros encerrados* *Atingimos a capacidade m\u00e1xima do local do evento. Agradecemos imensamente o interesse e o entusiasmo de todos! R. Tenerife, 170 – Vila Ol\u00edmpia, S\u00e3o Paulo – SP, 04548-040 AI Xperience Factory \u00e9 um encontro […]<\/p>\n","protected":false},"author":751,"featured_media":591186,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-597079","events","type-events","status-publish","has-post-thumbnail","hentry"],"acf":{"meta_title":"Genesys AI Xperience Factory","meta_description":"Participe do Genesys AI Xperience Factory em 11\/11","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","event_type":"xperience","event_status":"ontime","event_start_date":"11\/11\/2025","event_end_date":"11\/11\/2025","event_location":"R. Tenerife, 170 - Vila Ol\u00edmpia, S\u00e3o Paulo - SP, 04548-040, Brasil","event_venue_name":"Bisutti Tenerife","country":"Brazil","venue_map":{"address":"R. Tenerife, 170 - Vila Ol\u00edmpia, S\u00e3o Paulo - SP, 04548-040, Brasil","lat":-23.5972029,"lng":-46.688618,"zoom":14,"place_id":"ChIJVdY0RkhXzpQRazT0LvmI2a0","name":"R. Tenerife, 170","street_number":"170","street_name":"Rua Tenerife","street_name_short":"R. 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Agradecemos pelo seu interesse em nosso evento Genesys AI Xperience Factory.<\/p>\n

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