{"id":589863,"date":"2025-08-25T12:35:40","date_gmt":"2025-08-25T19:35:40","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&#038;p=589863"},"modified":"2025-09-12T06:17:23","modified_gmt":"2025-09-12T13:17:23","slug":"xperience-insights-br","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/pt-br\/events\/xperience-insights-br","title":{"rendered":"Xperience Insights Brasil"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section sec_modern_width=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; content_placement=&#8221;middle&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22flair_image%22%3A%22569364%22%2C%22flair_mp4%22%3A%22565113%22%2C%22flair_poster%22%3A%22565228%22%2C%22flair_mobile_mp4%22%3A%22565757%22%2C%22flair_mobile_poster%22%3A%22565227%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22auto%22%2C%22flair_left%22%3A%220%22%2C%22flair_bottom%22%3A%220%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;py-4 py-md-4 py-xl-5&#8243;][vc_row background_color=&#8221;bgc-glass&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;form-card&#8221;][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-5 vc_col-md-5&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>Xperience Insights Brasil<\/h1>\n<p class=\"h5\">Se voc\u00ea n\u00e3o p\u00f4de estar conosco em <strong data-start=\"392\" data-end=\"449\">Nashville, no Genesys Xperience 2025<\/strong>, essa \u00e9 a sua oportunidade de acessar os principais aprendizados do evento global em S\u00e3o Paulo.<\/p>\n<p>Em um formato intimista e exclusivo para executivos C-level, o evento vai explorar como <strong data-start=\"476\" data-end=\"499\">dados, IA e empatia<\/strong> se unem para transformar intera\u00e7\u00f5es em <strong data-start=\"539\" data-end=\"576\">experi\u00eancias que geram valor real<\/strong>.[\/vc_column_text]<div class=\"wpb_row vc_row-fluid vc_row-o-equal-height vc_row-flex row justify-content-center event-dates-component\"><div class=\"col-sm col-lg col-md-12 p-0\">\n                            <div class=\"d-flex flex-row align-items-start\">\n                                <div class=\"icon-wrapper d-flex justify-content-center align-items-center\">\n                                    <div class=\"icon-box\">\n                                        <!-- SVG Icon 1 -->\n                                        <svg class=\"responsive-icon\" width=\"20\" height=\"24\" viewBox=\"0 0 20 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                            <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M10 2C7.87827 2 5.84344 2.84285 4.34315 4.34315C2.84285 5.84344 2 7.87827 2 10C2 13.0981 4.01574 16.1042 6.22595 18.4373C7.31061 19.5822 8.39867 20.5195 9.21668 21.1708C9.52111 21.4133 9.78702 21.6152 10 21.7726C10.213 21.6152 10.4789 21.4133 10.7833 21.1708C11.6013 20.5195 12.6894 19.5822 13.774 18.4373C15.9843 16.1042 18 13.0981 18 10C18 7.87827 17.1571 5.84344 15.6569 4.34315C14.1566 2.84285 12.1217 2 10 2ZM10 23C9.4453 23.8321 9.44476 23.8317 9.44476 23.8317L9.4419 23.8298L9.43524 23.8253L9.41232 23.8098C9.39285 23.7966 9.36508 23.7776 9.32956 23.753C9.25853 23.7038 9.15646 23.6321 9.02779 23.5392C8.77055 23.3534 8.40636 23.0822 7.97082 22.7354C7.10133 22.043 5.93939 21.0428 4.77405 19.8127C2.48426 17.3958 0 13.9019 0 10C5.96046e-08 7.34784 1.05357 4.8043 2.92893 2.92893C4.8043 1.05357 7.34784 0 10 0C12.6522 0 15.1957 1.05357 17.0711 2.92893C18.9464 4.8043 20 7.34784 20 10C20 13.9019 17.5157 17.3958 15.226 19.8127C14.0606 21.0428 12.8987 22.043 12.0292 22.7354C11.5936 23.0822 11.2295 23.3534 10.9722 23.5392C10.8435 23.6321 10.7415 23.7038 10.6704 23.753C10.6349 23.7776 10.6072 23.7966 10.5877 23.8098L10.5648 23.8253L10.5581 23.8298L10.556 23.8312C10.556 23.8312 10.5547 23.8321 10 23ZM10 23L10.5547 23.8321C10.2188 24.056 9.78066 24.0556 9.44476 23.8317L10 23Z\" fill=\"#0B1228\"\/>\n                                            <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M10 8C8.89543 8 8 8.89543 8 10C8 11.1046 8.89543 12 10 12C11.1046 12 12 11.1046 12 10C12 8.89543 11.1046 8 10 8ZM6 10C6 7.79086 7.79086 6 10 6C12.2091 6 14 7.79086 14 10C14 12.2091 12.2091 14 10 14C7.79086 14 6 12.2091 6 10Z\" fill=\"#0B1228\"\/>\n                                        <\/svg>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"d-grid align-items-center\">\n                                    <p class=\"text-primary mb-0\">Pulso Hotel - Faria Lima, SP<\/p>\n                                    <a class=\"arrow small show-in-map\" href=\"https:\/\/maps.app.goo.gl\/iGvCGFBC3XnsR25M7\" target=\"_blank\" rel=\"noopener noreferrer\">Get Directions<\/a>\n                                <\/div>\n                            <\/div>\n                        <\/div><div class=\"col-sm col-lg col-md-12 p-0\">\n                            <div class=\"d-flex flex-row align-items-start\">\n                                <div class=\"icon-wrapper d-flex justify-content-center align-items-center\">\n                                    <div class=\"icon-box\">\n                                        <!-- SVG Icon 2 -->\n                                        <svg class=\"responsive-icon\" width=\"20\" height=\"22\" viewBox=\"0 0 20 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                            <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M3 4C2.44772 4 2 4.44772 2 5V19C2 19.5523 2.44772 20 3 20H17C17.5523 20 18 19.5523 18 19V5C18 4.44772 17.5523 4 17 4H3ZM0 5C0 3.34315 1.34315 2 3 2H17C18.6569 2 20 3.34315 20 5V19C20 20.6569 18.6569 22 17 22H3C1.34315 22 0 20.6569 0 19V5Z\" fill=\"#0B1228\"\/>\n                                            <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M14 0C14.5523 0 15 0.447715 15 1V5C15 5.55228 14.5523 6 14 6C13.4477 6 13 5.55228 13 5V1C13 0.447715 13.4477 0 14 0Z\" fill=\"#0B1228\"\/>\n                                            <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6 0C6.55228 0 7 0.447715 7 1V5C7 5.55228 6.55228 6 6 6C5.44772 6 5 5.55228 5 5V1C5 0.447715 5.44772 0 6 0Z\" fill=\"#0B1228\"\/>\n                                            <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0 9C0 8.44771 0.447715 8 1 8H19C19.5523 8 20 8.44771 20 9C20 9.55229 19.5523 10 19 10H1C0.447715 10 0 9.55229 0 9Z\" fill=\"#0B1228\"\/>\n                                        <\/svg>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"d-grid align-items-center\">\n                                    <p class=\"text-primary mb-0\">Sep 16, 2025<\/p>\n                                    <p class=\"text-secondary mb-0\">5:00 pm &ndash; 9:00 pm<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_advanced gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"page\" data-ppcount=\"5\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Welcome back<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">Not You?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"701Ht000001CUT3IAO\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/events\/589863?thankyou=589863&page_type=events\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/events\/589863\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"events\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"pt-br\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/pt-br\/wp-json\/wp\/v2\/events\/589863\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"589863\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"Email Corporativo\" placeholder=\"Email Corporativo\">\n        <label for=\"fe192\">Email Corporativo<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"Nome\">\n        <label for=\"fe190\">Nome<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"Sobrenome\">\n        <label for=\"fe191\">Sobrenome<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"Telefone\">\n        <label for=\"fe215\">Telefone<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">Seguros<\/option><option value=\"Collections\">Cobran\u00e7as<\/option><option value=\"Contact Center Management\">Gerenciamento de Contact Center<\/option><option value=\"Customer Experience\">Experi\u00eancia do cliente<\/option><option value=\"Customer Service\">Atendimento ao cliente<\/option><option value=\"Ecommerce\/Digital Channels\">Ecommerce\/Canais digitais<\/option><option value=\"Finance\">Finan\u00e7as<\/option><option value=\"Human Resources\">Recursos Humanos<\/option><option value=\"Influencer\">Influenciador<\/option><option value=\"Information Technology\">Tecnologia da Informa\u00e7\u00e3o<\/option><option value=\"IT Architecture\">Arquitetura de TI<\/option><option value=\"IT Infrastructure\">Infraestrutura de TI<\/option><option value=\"IVR\">URA<\/option><option value=\"Marketing\">Marketing<\/option><option value=\"Operations \/ Process Management\">Opera\u00e7\u00f5es\/Gerenciamento de Processos<\/option><option value=\"Production Management\">Gerenciamento de Produ\u00e7\u00e3o<\/option><option value=\"Purchasing\">Compras<\/option><option value=\"Sales\">Vendas<\/option><option value=\"Unknown\">Desconhecida<\/option>\n        <\/select>\n        <label for=\"fe218\">Fun\u00e7\u00e3o<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"Empresa\">\n        <label for=\"fe193\">Empresa<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"Cargo\">\n        <label for=\"fe220\">Cargo<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">Sim. Gostaria de receber informa\u00e7\u00e3o sobre a Genesys via e-mail ou telefone.<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"OFF\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"Registre-se\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"Registre-se\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>By providing your information, you agree to our <a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">privacy policy<\/a>.<\/span><\/div><\/div><\/form><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;mb-2&#8243;]<\/p>\n<h2>16 de setembro \u00e0s 17:00 &#8211; Vagas limitadas!<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p data-start=\"131\" data-end=\"539\">O Xperience Insights Brasil \u00e9 um encontro exclusivo para executivos C-level que desejam liderar a transforma\u00e7\u00e3o da experi\u00eancia do cliente em suas organiza\u00e7\u00f5es.<br data-start=\"294\" data-end=\"297\" \/>Mais do que um pocket do Genesys Xperience 2025, este evento \u00e9 um espa\u00e7o para discutir estrat\u00e9gias de alto impacto, compartilhar vis\u00f5es com outros l\u00edderes e explorar como <strong data-start=\"468\" data-end=\"491\">IA, dados e empatia<\/strong> est\u00e3o moldando a pr\u00f3xima gera\u00e7\u00e3o de neg\u00f3cios.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/9d67f4c6-genesys-cx-event-sao_paulo-speaker-headshot-claudio.jpg\" alt=\"Claudio Barbosa\" ><\/div><div class=\"details\"><p class=\"name h5\">Claudio Barbosa<\/p><p class=\"info\">Sr Manager Solutions Consultant, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Amanda-140x140-1.png\" alt=\"Amanda Andreone\" ><\/div><div class=\"details\"><p class=\"name h5\">Amanda Andreone<\/p><p class=\"info\">Country Manager, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Rander-140x140-1.png\" alt=\"Rander Souza\" ><\/div><div class=\"details\"><p class=\"name h5\">Rander Souza<\/p><p class=\"info\">IA and Innovation Director, Genesys LATAM<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/matheus-140x-140.png\" alt=\"Experi\u00eancia Jack Daniels com Matheus Cunha\" ><\/div><div class=\"details\"><p class=\"name h5\">Experi\u00eancia Jack Daniels com Matheus Cunha<\/p><p class=\"info\">Mixologista que conta com 13 titulos nacionais e 1 titulo sul-americano<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; par_bg=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1750206656454{background-image: url(https:\/\/www.genesys.com\/media\/capability-home-pill-background.png?id=542417) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_id=&#8221;sessions&#8221;][vc_row background_color=&#8221;bgc-glass&#8221; el_class=&#8221;form-card&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Por que pariticipar?<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; elemental_order=&#8221;order-2&#8243; offset=&#8221;vc_col-sm-offset-2&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">Vis\u00e3o estrat\u00e9gica exclusiva:<\/h3>\n<p data-start=\"628\" data-end=\"757\">Conhe\u00e7a em primeira m\u00e3o os insights do Genesys Xperience 2025, adaptados para o mercado brasileiro.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">Discuss\u00e3o com l\u00edderes:<\/h3>\n<p>Troque experi\u00eancias com executivos e especialistas sobre como a IA agentica redefine a competitividade.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">Experi\u00eancia diferenciada:<\/h3>\n<p>Networking intimista em S\u00e3o Paulo, com uma ativa\u00e7\u00e3o exclusiva Jack Daniel\u2019s conectando o Brasil a Nashville.[\/vc_column_text][\/vc_column][vc_column]<div class=\"component-agenda agenda-tabs heading-h2\"><div class=\"agenda-title-group-container\"><h2 class=\"agenda-group-title title text-center\">Agenda<\/h2><\/div><div class=\"agenda-dates\" data-opened=\"8\"><div class=\"agenda-date-container  has-agenda-date\" data-date=\"2025-09-16\"><div class=\"agenda-date\"><h3 class=\"agenda-date-label title h5\">16\/09\/2025<\/h3><\/div><div class=\"agenda-sessions-container\"><div class=\"agenda-session has-title\" data-time=\"1775408400\" data-start-time=\"17:00\" data-end-time=\"17:30\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">17:00 &ndash; 17:30<\/p><h3 class=\"agenda-title title\">17h00 \u2013 17h30 | Recep\u00e7\u00e3o &amp; Welcome Drink<\/h3><\/div><\/div><div class=\"agenda-session has-title\" data-time=\"1775410200\" data-start-time=\"17:30\" data-end-time=\"17:35\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">17:30 &ndash; 17:35<\/p><h3 class=\"agenda-title title\">17h30 \u2013 17h35 | Abertura oficial<\/h3><\/div><\/div><div class=\"agenda-session has-title has-content\" data-time=\"1775410500\" data-start-time=\"17:35\" data-end-time=\"17:50\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">17:35 &ndash; 17:50<\/p><h3 class=\"agenda-title title\">17h35 \u2013 17h50 | Economia da Experi\u00eancia<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>Como empresas est\u00e3o migrando de intera\u00e7\u00f5es transacionais para jornadas emp\u00e1ticas e personalizadas.<\/p>\n<\/div><\/div><\/div><div class=\"agenda-session has-title has-content\" data-time=\"1775411400\" data-start-time=\"17:50\" data-end-time=\"18:05\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">17:50 &ndash; 18:05<\/p><h3 class=\"agenda-title title\">17h50 \u2013 18h05 | The ROI of AI-Driven CX<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>Casos pr\u00e1ticos mostrando como a IA amplia lealdade, reduz custos e impulsiona crescimento.<\/p>\n<\/div><\/div><\/div><div class=\"agenda-session has-title has-content\" data-time=\"1775412300\" data-start-time=\"18:05\" data-end-time=\"18:20\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">18:05 &ndash; 18:20<\/p><h3 class=\"agenda-title title\">18h05 \u2013 18h20 | Evolution to Agentic AI<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>O novo est\u00e1gio da IA ag\u00eantica: autonomia, racioc\u00ednio e personaliza\u00e7\u00e3o em escala.<\/p>\n<\/div><\/div><\/div><div class=\"agenda-session has-title has-content\" data-time=\"1775413200\" data-start-time=\"18:20\" data-end-time=\"18:35\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">18:20 &ndash; 18:35<\/p><h3 class=\"agenda-title title\">18h20 \u2013 18h35 | Beyond Basic Interactions<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>Muito al\u00e9m do atendimento: como a orquestra\u00e7\u00e3o de experi\u00eancias transforma rela\u00e7\u00f5es entre marcas e clientes.<\/p>\n<\/div><\/div><\/div><div class=\"agenda-session has-title has-content\" data-time=\"1775414100\" data-start-time=\"06:35 PM\" data-end-time=\"07:05 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">06:35 PM &ndash; 07:05 PM<\/p><h3 class=\"agenda-title title\">18h35 \u2013 19h05 | Discuss\u00e3o Aberta<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>Debate aberto entre executivos, seguido de agradecimento e convite ao Genesys Xperience 2026<\/p>\n<\/div><\/div><\/div><div class=\"agenda-session has-title has-content\" data-time=\"1775415900\" data-start-time=\"07:05 PM\" data-end-time=\"07:35 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">07:05 PM &ndash; 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