Seja dono do seu desenvolvimento
Você está sempre pronto para um desafio - está em seu DNA.
Cada dia oferece novas experiências: novos clientes para ajudar, objetivos para alcançar e tarefas fora da fila para completar. A ferramenta certa permite que você se concentre em alcançar seus objetivos. E isso o torna imbatível.
See your schedule at a glance
Get a quick overview of your schedule to make sure your day is on track. Get reminders when you’re off track to keep the day in balance.
Check on your overall performance and personal bests
Get a look at your performance records. Quickly gauge how you’re performing on a given day, week or month. Your performance is represented as points — the better you perform the more points you win.
Access personalized learning
Level up your skills with personalized learning. Or ensure you’re up to date on knowledge that’s essential to your success. Either way, these modules are specifically assigned to help you reach your goals.
Attend Coaching Appointments
Improving in your role takes practice. And these coaching sessions are designed to help you improve your performance.
View Scorecards
The Scorecard view gives you a deeper understanding of how you’re performing in specific metrics. Performance data is updated in real time, so you can act when needed. Or switch to the Trend view to see your progress.
See how you rank on Leaderboards
We all like a little friendly competition. See how your performance ranks against your teammates’. Then congratulate them or learn from their achievements to boost your performance.
Mantenha seus colaboradores engajados e motivados
Solicite uma demonstração para aprender mais sobre as ferramentas de gerenciamento de engajamento da força de trabalho. Dar aos seus colaboradores a melhor experiência possível para melhorar o desempenho e a colaboração está a apenas alguns cliques de distância.
Explore a capacidade de gerenciamento de desempenho do agente clicando nos números piscantes.