Agile Customer experience with Genesys PureCloud

5 October 2018 – Time: 15.00

The demand for Contact Center as a Service solutions is increasing rapidly. According to Gartner, the CCaaS market will grow by about 25% per year for the coming years. In addition, the demand to integrate the contact center solution into CRM and other systems increases ​proportionally.

At the end of 2015, we launched PureCloud as the next generation Cloud Customer eXperience platform to meet these needs.

That is why we organize the webinar “Agile customer contact with Genesys PureCloud” on Friday 5th Octobre 2018 from 15:00 to 16:00. Genesys would like to invite you for this free session.​

The knowledge session will consist of two parts. The first part is about the benefits of PureCloud as a platform. The second part is a live demo of the solution. There will be time to ask questions that will be answered immediately.

Meet the Speakers

Terrence hotting gr

Terrence Hotting
Solutions Consultant Benelux,