{"id":441644,"date":"2022-07-27T18:17:34","date_gmt":"2022-07-28T01:17:34","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=resources&p=441644"},"modified":"2022-07-27T19:21:15","modified_gmt":"2022-07-28T02:21:15","slug":"hbr-white-paper-beyond-nps-cx-measurement-reimagined","status":"publish","type":"resources","link":"https:\/\/www.genesys.com\/ko-kr\/resources\/hbr-white-paper-beyond-nps-cx-measurement-reimagined","title":{"rendered":"HBR \ubc31\uc11c: \uc21c \ucd94\ucc9c \uace0\uac1d \uc9c0\uc218(NPS)\ub97c \ub118\uc5b4\uc11c: \uace0\uac1d \uacbd\ud5d8 \uce21\uc815\uc758 \uc7ac\uad6c\uc0c1"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":952,"featured_media":441799,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-441644","resources","type-resources","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/resources\/441644","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/types\/resources"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/users\/952"}],"version-history":[{"count":4,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/resources\/441644\/revisions"}],"predecessor-version":[{"id":441815,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/resources\/441644\/revisions\/441815"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media\/441799"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media?parent=441644"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_priority?post=441644"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_contenttheme?post=441644"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_bundle?post=441644"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_contenttheme2?post=441644"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_capability_sitewide?post=441644"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_products_programs?post=441644"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_buying_job?post=441644"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_buyer_persona?post=441644"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_sector?post=441644"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_segment?post=441644"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}