{"id":438740,"date":"2022-07-04T18:30:33","date_gmt":"2022-07-05T01:30:33","guid":{"rendered":"https:\/\/www.genesys.com\/resources\/%ea%b3%a0%ea%b0%9d-%ea%b2%bd%ed%97%98-%ed%98%81%ec%8b%a0%ec%9d%84-%ec%9c%84%ed%95%9c-%eb%b9%84%ec%a6%88%eb%8b%88%ec%8a%a4-%ea%b5%ac%ec%b6%95-%ec%a0%84%eb%9e%b5"},"modified":"2023-02-16T21:01:40","modified_gmt":"2023-02-17T05:01:40","slug":"building-a-better-business-case-for-cx-transformation","status":"publish","type":"resources","link":"https:\/\/www.genesys.com\/ko-kr\/resources\/building-a-better-business-case-for-cx-transformation","title":{"rendered":"\uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc744 \uc704\ud55c \ube44\uc988\ub2c8\uc2a4 \uad6c\ucd95 \uc804\ub7b5"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":952,"featured_media":438747,"template":"","tax_priority":[],"tax_contenttheme":[14872],"tax_bundle":[],"tax_contenttheme2":[16194],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[16771],"tax_buyer_persona":[16895],"tax_sector":[],"tax_segment":[],"class_list":["post-438740","resources","type-resources","status-publish","has-post-thumbnail","hentry","tax_contenttheme-improve-customer-experience-ko-kr","tax_contenttheme2-level-up-your-technology-ko-kr","tax_buying_job-job-6-consensus-creation-ko-kr","tax_buyer_persona-business-ko-kr","tax_content_type-practical-guide-ko-kr"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/resources\/438740","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/types\/resources"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/users\/952"}],"version-history":[{"count":5,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/resources\/438740\/revisions"}],"predecessor-version":[{"id":466727,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/resources\/438740\/revisions\/466727"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media\/438747"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media?parent=438740"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_priority?post=438740"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_contenttheme?post=438740"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_bundle?post=438740"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_contenttheme2?post=438740"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_capability_sitewide?post=438740"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_products_programs?post=438740"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_buying_job?post=438740"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_buyer_persona?post=438740"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_sector?post=438740"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_segment?post=438740"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}