{"id":93923,"date":"2018-04-10T05:18:56","date_gmt":"2018-04-10T05:18:56","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=93923"},"modified":"2026-02-23T23:32:15","modified_gmt":"2026-02-24T07:32:15","slug":"newsroom","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/ko-kr\/company\/newsroom","title":{"rendered":"\ub274\uc2a4\ub8f8"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;mb-2&#8243;]<\/p>\n<h1>\ub274\uc2a4\ub8f8<\/h1>\n<h2 class=\"text-22 mb-0 font-weight-regular\">Genesys\uc758 \ucd5c\uc2e0 \ub274\uc2a4 \ubc0f \uc778\uc0ac\uc774\ud2b8<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"btn-container justify-content-end \"><a role=\"button\" role=\"button\" data-bs-toggle=\"modal\" aria-haspopup=\"true\" data-target=\"#subscribe\"  class=\"btn btn-secondary\" href=\"#subscribe\" target=\"\" rel=\"\">\ub274\uc2a4 \uad6c\ub3c5\ud558\uae30<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;pt-0&#8243;][vc_row][vc_column]<div class=\"component-grid-news d-flex flex-column gap-2 display-paged card-design-news has-filter filter-news load-display\" data-display=\"paged\" data-col=\"3\" data-shortcode-count=\"0\" data-per-page=\"9\" data-page=\"1\" data-max-pages=\"3\"><div class=\"row filter-row mx-0 filter-news\"><div class=\"input-col col-md-10 px-0 h-100 d-flex\"><div class=\"news-type-col col-md-3\"><select class=\"select-type pe-3 news-type h-100 form-control form-filter filter-select\" filter-for=\"newstype\"><option value=\"\">\ubaa8\ub4e0 \ub274\uc2a4<\/option><option value=\"press\">\ubcf4\ub3c4 \uc790\ub8cc<\/option><option value=\"product-innovation\">\uc81c\ud488 & \ud601\uc2e0 \uc2a4\ud1a0\ub9ac<\/option><option value=\"customers\">\uace0\uac1d \uc0ac\ub840<\/option><\/select><\/div>    <div class=\"search-col h-100 px-0 col-md-9\">\n    <i class=\"fa-kit fa-magnifying-glass search-icon\"><\/i>\n    <input type=\"text\" placeholder=\"\uc8fc\uc81c \ub610\ub294 \ud5e4\ub4dc\ub77c\uc778\uc73c\ub85c \uac80\uc0c9\" class=\"form-control h-100 form-filter search-filter filter-text\" filter-for=\"search\" name=\"search-filter\">\n    <a href=\"#\" class=\"clear-btn\">\u2716<\/a>\n    <\/div><\/div><div class=\"col-md-2 search-btn-col ps-0 ps-md-1 pe-0\"><a class=\"search-btn small h-100 py-1 justify-content-center btn w-100 btn-secondary\" href=\"#\">\uac80\uc0c9<\/a><\/div><\/div><div class=\"row mt-0 result-label-row\"><p class=\"current-count mb-0\"><span class=\"start\">1<\/span> - <span class=\"end\">9<\/span> \uc758 <span class=\"total\">19<\/span> \uacb0\uacfc<span class=\"additional-result-label\"> \ub3d9\uc548 \"<span class=\"keywords\"><\/span>\"<\/span><\/p><\/div><div class=\"row component-grid-news-row gutter-small\"><div class=\"grid-item news-item card-col post-type-blog col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/how-large-action-models-will-power-agentic-orchestration\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/AVA-OJ-blog_image_820x547.png\" height=\"547\" width=\"820\" alt=\"\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Blog<\/p><h3 class=\"post-title h6\">\ub300\uaddc\ubaa8 \ud589\ub3d9 \ubaa8\ub378\uc774 \uc5b4\ub5bb\uac8c \uc5d0\uc774\uc804\ud2f1 AI\uae30\ubc18 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158\uc744 \uad6c\ud604\ud558\ub294\uac00<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">02\/10\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-blog col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/from-conversation-to-resolution-genesys-cloud-agentic-virtual-agent\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/AVA-launch-blog-hero.jpg\" height=\"1067\" width=\"1600\" alt=\"\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Blog<\/p><h3 class=\"post-title h6\">\ub300\ud654\uc5d0\uc11c \ubb38\uc81c \ud574\uacb0\uae4c\uc9c0: Genesys Cloud \uc5d0\uc774\uc804\ud2f1 \uac00\uc0c1 \uc0c1\ub2f4\uc0ac<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">02\/10\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/ko-kr\/company\/newsroom\/announcements\/genesys-unveils-industrys-first-agentic-virtual-agent-powered-by-lams-for-enterprise-cx\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/1920x1080-Youtube-Thumbnail-Product-Explainer-Agentic-AI-Guides-1.png\" height=\"900\" width=\"1600\" alt=\"1920&#215;1080 youtube thumbnail product explainer agentic ai guides (1)\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">\uc81c\ub124\uc2dc\uc2a4, \uc5c5\uacc4 \ucd5c\ucd08\ub85c LAM(\ub300\uaddc\ubaa8 \ud589\ub3d9 \ubaa8\ub378) \uae30\ubc18 \uc5d4\ud130\ud504\ub77c\uc774\uc988 CX\uc6a9 \uc5d0\uc774\uc804\ud2f1 \uac00\uc0c1 \uc0c1\ub2f4\uc0ac \uacf5\uac1c<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">02\/10\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-blog col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/genesys-cloud-cx-4-delivering-more-ai-powered-experience-at-the-best-value\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/GC-CX4_Blog-image_820x548-1.png\" height=\"548\" width=\"821\" alt=\"Genesys cloud cx 4, ai, customer experience, personalization\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Blog<\/p><h3 class=\"post-title h6\">Genesys Cloud CX 4: \ucd5c\uc801\uc758 \ube44\uc6a9\uc73c\ub85c \ub354 \uac15\ub825\ud55c AI \uae30\ubc18 \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uc138\uc694<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">01\/02\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-blog col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/sustainability-at-genesys-grounded-in-action-driven-by-empathy\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/Blog-Hero-1071x716px-e1752873128758.png\" height=\"547\" width=\"814\" alt=\"\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Blog<\/p><h3 class=\"post-title h6\">Genesys\uc758 \uc9c0\uc18d \uac00\ub2a5\uc131: \uacf5\uac10\uc744 \ud1b5\ud574 \uc2e4\ucc9c\ud558\ub294 \ucc45\uc784\uac10 \uc788\ub294 \ud589\ub3d9<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">08\/04\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-blog col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/deliver-the-next-level-of-experience-with-genesys-cloud-ai-studio-and-ai-guides\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/AI-Guide-Blog-Hero-1071x716-F-e1750784463547.png\" height=\"547\" width=\"818\" alt=\"\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Blog<\/p><h3 class=\"post-title h6\">Genesys Cloud AI Studio\uc640 AI Guides\ub85c \ub9cc\ub4dc\ub294 \uc0c8\ub85c\uc6b4 \ucc28\uc6d0\uc758 \uacbd\ud5d8<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">07\/20\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-blog col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/announcing-the-2025-genesys-customer-innovation-awards-finalists\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/CIA4.jpg\" height=\"524\" width=\"820\" alt=\"\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Blog<\/p><h3 class=\"post-title h6\">2025\ub144 <br>Genesys Customer Innovation Award <br>\ucd5c\uc885 \ud6c4\ubcf4<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">06\/18\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-blog col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/elevating-social-media-customer-care-in-the-contact-center\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/AdobeStock_1036612070-1-scaled-e1742573523719.jpeg\" height=\"547\" width=\"820\" alt=\"Social media, social listening, customer care, contact center, cx, customer experience\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Blog<\/p><h3 class=\"post-title h6\">\uc18c\uc15c \ubbf8\ub514\uc5b4 \ud1b5\ud569\uc73c\ub85c \ucee8\ud0dd\uc13c\ud130\uc5d0\uc11c \uc634\ub2c8\ucc44\ub110 \uacbd\ud5d8 \uc81c\uacf5\ud558\uae30<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">06\/01\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-blog col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/genesys-orchestrators-step-into-the-spotlight-of-experience-innovation\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/Genesys-Orchestrators_blog_8192x5464-e1744667530848.png\" height=\"547\" width=\"820\" alt=\"Genesys orchestrators blog 8192x5464\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Blog<\/p><h3 class=\"post-title h6\">Genesys Orchestrators: \uae00\ub85c\ubc8c CX \ub9ac\ub354 \ud504\ub85c\uadf8\ub7a8<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">04\/16\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><\/div><nav class=\"pagination-container gen-custom-pagination py-2\" aria-label=\"Search pagination\"><ul class=\"pagination justify-content-center mb-0\"><li class=\"page-item page-control control-previous disabled\"><a class=\"page-link previous control-link\" href=\"#\" aria-label=\"Previous\"><i class=\"fa-kit fa-chevron-left\"><\/i><\/a><\/li><li class=\"page-item active\"><a class=\"page-link\" data-page-link=\"1\" href=\"https:\/\/www.genesys.com\/ko-kr\/company\/newsroom\">1<\/a><\/li><li class=\"page-item\"><a class=\"page-link\" data-page-link=\"2\" href=\"https:\/\/www.genesys.com\/ko-kr\/company\/newsroom\/page\/2\">2<\/a><\/li><li class=\"page-item\"><a class=\"page-link\" data-page-link=\"3\" href=\"https:\/\/www.genesys.com\/ko-kr\/company\/newsroom\/page\/3\">3<\/a><\/li><li class=\"page-item page-control control-next\"><a class=\"page-link next control-link\" href=\"https:\/\/www.genesys.com\/ko-kr\/company\/newsroom\/page\/2\" aria-label=\"Next\"><i class=\"fa-kit fa-chevron-right\"><\/i><\/a><\/li><\/ul><\/nav><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;pt-0&#8243;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Genesys \uad00\ub828 \ub274\uc2a4<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"component-grid-news d-flex flex-column gap-2 display-more-less card-design-news load-display\" data-display=\"more-less\" data-col=\"3\" data-shortcode-count=\"1\" data-per-page=\"3\"><div class=\"row component-grid-news-row gutter-small\"><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.cxtoday.com\/contact-center\/genesys-agentic-virtual-agent-self-service\/\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/CXToday_Featured_Brand_850x425.jpeg\" height=\"425\" width=\"850\" alt=\"Cxtoday featured brand 850x425\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys Launches Agentic Virtual Agent For Self-Service Conversations and Resolutions<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">02\/11\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.nojitter.com\/contact-centers\/genesys-delivers-on-large-action-models\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/672aaf840d391b3fd7a4a048_no-jitter-1.png\" height=\"1063\" width=\"1501\" alt=\"672aaf840d391b3fd7a4a048 no jitter\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys delivers on large action models<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">02\/10\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.forbes.com\/sites\/victordey\/2026\/02\/10\/genesys-shifts-enterprise-cx-strategy-from-llms-to-large-action-models\/\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/forbes_1200x1200.jpeg\" height=\"1200\" width=\"1200\" alt=\"Forbes logo\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys Shifts Enterprise CX Strategy From LLMs To Large Action Models<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">02\/10\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/aimagazine.com\/news\/genesys-cso-integrating-empathy-into-responsible-ai\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/AI-magazine-logo.png\" height=\"900\" width=\"1600\" alt=\"Ai magazine logo\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys CSO: Integrating Empathy Into Responsible AI<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">12\/05\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.nojitter.com\/contact-centers\/aterian-consolidates-cx-with-genesys-cloud\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/672aaf840d391b3fd7a4a048_no-jitter-1.png\" height=\"1063\" width=\"1501\" alt=\"672aaf840d391b3fd7a4a048 no jitter\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Aterian consolidates CX with Genesys Cloud<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">12\/03\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.weforum.org\/stories\/2025\/10\/agentic-ai-empathy-business\/\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/world-economic-forum.png\" height=\"225\" width=\"225\" alt=\"World economic forum\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">As agentic AI spreads, empathy is the next competitive edge<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">10\/07\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.node-magazine.com\/thoughtleadership\/why-smart-ai-consumption-models-hold-the-key-to-customer-experience-success\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/Screen-Shot-2024-03-01-at-1.20.35-PM.png\" height=\"118\" width=\"282\" alt=\"Node\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Why smart AI consumption models hold the key to customer experience success<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">10\/03\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/diginomica.com\/orchestrating-future-ccaas-genesys-maps-out-its-ai-strategy-contact-centers\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/diginomica.jpeg\" height=\"400\" width=\"400\" alt=\"Diginomica\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Orchestrating the future of CCaaS as Genesys maps out its AI strategy for contact centers<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">10\/01\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/mittechreview.com.br\/emtech-2025-brasil-autonomia-estrategica-negocios\/\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/Screenshot-2025-10-03-at-4.15.55-PM.png\" height=\"131\" width=\"277\" alt=\"Mit\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Brazil is a fertile environment for innovation and new businesses, experts say<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">09\/29\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/brazileconomy.com.br\/2025\/09\/puxada-por-investimentos-em-ia-genesys-cresce-mais-de-70-no-brasil-no-ultimo-tri\/\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/Brazil-Economy.webp\" height=\"1000\" width=\"1000\" alt=\"Brazil economy\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Driven by investments in AI, Genesys Cloud grows more than 70% in Brazil in the last quarter<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">09\/24\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.enterprisetimes.co.uk\/2025\/09\/23\/genesyss-peter-graf-discusses-the-future-of-ai-in-boardrooms\/\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/Enterprise-Times_1.webp\" height=\"535\" width=\"945\" alt=\"Enterprise times 1\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys Peter Graf discusses the future of AI in boardrooms<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">09\/23\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.dqindia.com\/business-technologies\/je-ne-sais-quoi-is-now-je-ne-sais-quai-from-metrics-to-experiences-at-genesys-xperience-2025-10487777\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/dq-india.jpeg\" height=\"225\" width=\"225\" alt=\"Dq india\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">\u2018Je ne sais quoi\u2019 is now \u2018Je ne sais quAI\u2019: From metrics to experiences at Genesys Xperience 2025<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">09\/22\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.ictmagazine.nl\/blogs\/computacenter-migreert-servicedesk-ziet-enorme-roi\/\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/Screenshot-2025-09-19-at-2.36.23-PM.png\" height=\"150\" width=\"302\" alt=\"Ict magazine\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Computacenter migrates service desk, sees enormous ROI<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">09\/19\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.enterprisetimes.co.uk\/2025\/09\/18\/five-tips-for-incorporating-ai-and-automation-to-enhance-customer-service\/\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/Enterprise-Times_1.webp\" height=\"535\" width=\"945\" alt=\"Enterprise times 1\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Five tips for incorporating AI and automation to enhance customer service<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">09\/18\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.cxtoday.com\/contact-center\/genesys-scoops-its-second-largest-ccaas-win-ever\/\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/CXToday_Featured_Brand_850x425.jpeg\" height=\"425\" width=\"850\" alt=\"Cxtoday featured brand 850x425\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys Scoops Its Second-Largest CCaaS Win Ever<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">09\/18\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><\/div><div class=\"load-more-container py-1 d-flex justify-content-center more-less\"><div class=\"btn-container\"><a role=\"button\" class=\"btn btn-secondary view-more-btn\" href=\"#\">\ub354 \ubcf4\uae30<\/a><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section disable_element=&#8221;yes&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;pt-0&#8243;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\ubbf8\ub514\uc5b4 \ub9ac\uc18c\uc2a4<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail ultra chevron-only  \" href=\"\uc900\ube44\uac00 \ub418\uc5c8\ub2e4\uba74 Genesys\uc640 \ud568\uaed8 \uc2dc\uc791\ud558\uc138\uc694\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"860\" height=\"464\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Untitled-design-40.png\" alt=\"Level up your patient care experience webinar\" ><\/div><div class=\"card-body\"><h3 class=\"h6\">Genesys \ubbf8\ub514\uc5b4 \ud0a4\ud2b8: \ube0c\ub79c\ub4dc \uc790\uc0b0, \ub85c\uace0 \ubc0f \uac00\uc774\ub4dc\ub77c\uc778<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail ultra chevron-only  \" href=\"\uc900\ube44\uac00 \ub418\uc5c8\ub2e4\uba74 Genesys\uc640 \ud568\uaed8 \uc2dc\uc791\ud558\uc138\uc694\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"820\" height=\"464\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/idc-marketscape-worldwide-conversational-intelligence-and-analytics-2024-vendor-assessment.jpg\" alt=\"idc-marketscape-worldwide-conversational-intelligence-and-analytics-2024-vendor-assessment\" ><\/div><div class=\"card-body\"><h3 class=\"h6\">\ubbf8\ub514\uc5b4 \ubc0f \uc560\ub110\ub9ac\uc2a4\ud2b8\uc5d0 \ub300\ud55c \uc758\ubbf8 \uc788\ub294 \ubcf4\uace0\uc11c<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail ultra chevron-only  \" href=\"\uc900\ube44\uac00 \ub418\uc5c8\ub2e4\uba74 Genesys\uc640 \ud568\uaed8 \uc2dc\uc791\ud558\uc138\uc694\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"720\" height=\"480\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Cloud-Migration-LP-1-720x480-px.png\" alt=\"Cloud Migration LP 1-720x480-px\" ><\/div><div class=\"card-body\"><h3 class=\"h6\">Genesys\uc5d0 \ub300\ud55c \ud68c\uc0ac \uc815\ubcf4<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-white&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;py-2&#8243;][vc_row el_class=&#8221;forced-modern&#8221;][vc_column]<div class=\"component-mini-banner rounded-lg has-bg has-bg-image bgc-lgray\" style=\"--banner-bg-image:url(https:\/\/www.genesys.com\/media\/newsroom-CTA-banner.png)\"><a class=\"inner-banner rounded-lg bgc-glass\" role=\"button\" data-bs-toggle=\"modal\" aria-haspopup=\"true\" data-target=\"#subscribe\"  href=\"#subscribe\"><div class=\"banner-row d-flex flex-wrap\"><div class=\"content-row d-flex align-items-center\"><div class=\"content-col d-flex flex-column\"><p class=\"h5 mb-0 title\">\ucd5c\uc2e0 \ubcf4\ub3c4 \uc790\ub8cc\ub97c \ubc1b\uc544\ubcf4\uc138\uc694<\/p><p class=\"description mb-0\">Genesys\uc758 \ubcf4\ub3c4 \uc790\ub8cc\uc5d0 \ub300\ud55c \uc54c\ub9bc\uc744 \ubc1b\uc73c\ub824\uba74 \uad6c\ub3c5\ud558\uc138\uc694.<\/p><\/div><div class=\"btn-container mt-0\"><div class=\"btn btn-secondary small chevron\">\ub274\uc2a4 \uad6c\ub3c5\ud558\uae30<\/div><\/div><\/div><\/div><\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Genesys\uc5d0 \ub300\ud574 \uc54c\uc544\ubcf4\uae30<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start nomedia ultra chevron-only  \" href=\"\/ko-kr\/company\" target=\"\" rel=\"\" ><div class=\"card-body\"><h3 class=\"h5\">Genesys \uc18c\uac1c<\/h3>\n<p>Genesys\uac00 \ub204\uad6c\uc778\uc9c0, \ubb34\uc5c7\uc744 \ud558\ub294\uc9c0 \uc54c\uc544\ubcf4\uc138\uc694.<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start nomedia ultra chevron-only  \" href=\"\/ko-kr\/company\/newsroom\/awards-and-recognitions\" target=\"\" rel=\"\" ><div class=\"card-body\"><h3 class=\"h5\">\uc218\uc0c1 \ub0b4\uc5ed<\/h3>\n<p>\ub2f9\uc0ac\uc758 \ucd5c\uc2e0 \uc778\uc99d \ubc0f \uc218\uc0c1 \ub0b4\uc5ed \ud655\uc778\ud558\uae30<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start nomedia ultra chevron-only  \" href=\"\/ko-kr\/blog\" target=\"\" rel=\"\" ><div class=\"card-body\"><h3 class=\"h5\">\uc778\uc0ac\uc774\ud2b8 \ubc0f \uac8c\uc2dc\uae00<\/h3>\n<p>AI \uacbd\ud5d8 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158\uc758 \ubbf8\ub798\uc5d0 \ub300\ud55c \uc804\ubb38\uac00\uc758 \uacac\ud574 \uc0b4\ud3b4\ubcf4\uae30<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; lb_on=&#8221;yes&#8221; modal_header=&#8221;gen-logo&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_id=&#8221;subscribe&#8221; lb_id=&#8221;subscribe&#8221;][vc_row][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-sm-offset-2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">\ucd5c\uc2e0 \ubcf4\ub3c4 \uc790\ub8cc\ub3c4 \ud568\uaed8 \ud655\uc778\ud574\ubcf4\uc138\uc694<\/h2>\n<p style=\"text-align: center;\">Genesys \ub274\uc2a4\ub808\ud130\ub97c \uad6c\ub3c5\ud558\uace0 \ucd5c\uc2e0 \uc18c\uc2dd\uc744 \uac00\uc7a5 \uba3c\uc800 \ubc1b\uc544\ubcf4\uc138\uc694.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-sm-offset-2&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  data-target=\".thank-you\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Welcome back<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\ubcf8\uc778\uc774 \uc544\ub2c8\uc138\uc694?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"701U0000000UtZlIAK\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/93923\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"page\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"ko-kr\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/93923\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"93923\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"\uc774\uba54\uc77c \uc8fc\uc18c\" placeholder=\"\uc774\uba54\uc77c \uc8fc\uc18c\">\n        <label for=\"fe192\">\uc774\uba54\uc77c \uc8fc\uc18c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"\uc774\ub984\">\n        <label for=\"fe190\">\uc774\ub984<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"\uc131\">\n        <label for=\"fe191\">\uc131<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"\ud734\ub300\ud3f0 \ubc88\ud638\">\n        <label for=\"fe215\">\ud734\ub300\ud3f0 \ubc88\ud638<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe 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