{"id":93922,"date":"2018-11-08T09:01:17","date_gmt":"2018-11-08T17:01:17","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=93922"},"modified":"2024-11-07T18:09:32","modified_gmt":"2024-11-08T02:09:32","slug":"customer-stories","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/ko-kr\/customer-stories","title":{"rendered":"\uace0\uac1d \uc0ac\ub840"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section background_color=&#8221;bgc-lgray&#8221; full_width=&#8221;stretch_row&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; r_advbg_min_height=&#8221;332px&#8221;][vc_column width=&#8221;5\/6&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1 class=\"h2\" style=\"text-align: center;\">Genesys \uace0\uac1d\uc774 \uc5b4\ub5bb\uac8c \ucda9\uc131\ub3c4\ub97c \ub192\uc774\uace0<br \/>\n\ub354 \ub9ce\uc740 \ub9e4\ucd9c\uc744 \ucc3d\ucd9c\ud558\uba70 \ube0c\ub79c\ub4dc \ud3c9\ud310\uc744 \uad6c\ucd95\ud558\uc600\ub294\uc9c0<br \/>\n\uace0\uac1d \uc131\uacf5 \uc0ac\ub840\ub97c \ud1b5\ud574 \ud655\uc778\ud574 \ubcf4\uc138\uc694.<\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; disable_element=&#8221;yes&#8221;][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1537916066778{padding-top: 2em !important;padding-bottom: 2em !important;}&#8221;]<\/p>\n<h3 style=\"text-align: center;\">Featured customer stories: Great brands doing great things with Genesys<\/h3>\n<p style=\"text-align: center;\">Making customer experience a competitive advantage is what great brands do\u2014and some of the best connect customer moments with Genesys.<\/p>\n<p>[\/vc_column_text]<div class=\"customgrid grid_type-single display-flex cs cs-newformat\"><div class=\"grid-container gap-customers grid-col-4\"><div class=\"row pt-0  gutter-small \"><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column]<div class=\"grid-customer-stories grid-cards grid-col-3 has-filter\" data-col=\"col-3\" data-per-load=\"12\"><div class=\"grid-container customers-grid row\"><div class=\"col-12 col-md-3 text-end\"><button class=\"badge bgc-lgray border-0 collapsed d-md-none font-weight-regular mb-1 p-1 rounded-1 text-16\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#mobileFilter\" aria-expanded=\"false\" aria-controls=\"mobileFilter\"><i class=\"fa-kit fa-filter\"><\/i> Filter<\/button> <div id=\"mobileFilter\" class=\"grid-filter-container collapse d-md-block text-start\"><div class=\"grid-filter\"><div class=\"filter-container\"><div class=\"grid-custom-filters\">\r\n        <div class=\"form-floating mb-1\">\r\n            <input type=\"text\" class=\"text-16 form-control grid-filter-input grid-search\" id=\"filter_search\" data-label=\"\uac80\uc0c9\" placeholder=\"\uac80\uc0c9\"\/>\r\n            <label for=\"filter_search\">\uac80\uc0c9<\/label>\r\n        <\/div><div class=\"accordion\" id=\"cs-filter\">\r\n                <div id=\"tax_industry\" class=\"check-group accordion-item\">\r\n                    <div class=\"text-22 font-weight-bold\">\r\n                        <button class=\"accordion-button rounded shadow-none \" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#target-tax_industry\" aria-expanded=\"true\" aria-controls=\"target-tax_industry\">\r\n                            \uc0b0\uc5c5\r\n                        <\/button>\r\n                    <\/div>\r\n                <div id=\"target-tax_industry\" class=\"accordion-collapse collapse show\">\r\n                    <div class=\"input-group mb-1\">\r\n                        <input type=\"text\" class=\"mx-1 form-control filter-taxonomy-search\" data-target=\"checkboxes-tax_industry\" placeholder=\"\uac80\uc0c9\"\/>\r\n                    <\/div><div class=\"accordion-body\"><div class=\"checkbox-list\" id=\"checkboxes-tax_industry\">\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"banking\" id=\"banking-pt-br\" data-slug=\"banking-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"banking-pt-br\">Banking<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"communications\" id=\"communications-pt-br\" data-slug=\"communications-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"communications-pt-br\">Communications<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"education\" id=\"education-pt-br\" data-slug=\"education-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"education-pt-br\">Education<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"financial services\" id=\"financial-services-pt-br\" data-slug=\"financial-services-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"financial-services-pt-br\">Financial Services<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"government\" id=\"government-pt-br\" data-slug=\"government-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"government-pt-br\">Government<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"hospitality\" id=\"hospitality-pt-br\" data-slug=\"hospitality-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"hospitality-pt-br\">Hospitality<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"insurance\" id=\"insurance-pt-br\" data-slug=\"insurance-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"insurance-pt-br\">Insurance<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"logistics\" id=\"logistics-pt-br\" data-slug=\"logistics-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"logistics-pt-br\">Logistics<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"manufacturing\" id=\"manufacturing-pt-br\" data-slug=\"manufacturing-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"manufacturing-pt-br\">Manufacturing<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"retail\" id=\"retail-pt-br\" data-slug=\"retail-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"retail-pt-br\">Retail<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"sales\" id=\"sales-pt-br\" data-slug=\"sales-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"sales-pt-br\">Sales<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"services\" id=\"services-pt-br\" data-slug=\"services-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"services-pt-br\">Services<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"technology\" id=\"technology-pt-br\" data-slug=\"technology-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"technology-pt-br\">Technology<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"telecommunications\" id=\"telecommunications-pt-br\" data-slug=\"telecommunications-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"telecommunications-pt-br\">Telecommunications<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"transportation\" id=\"transportation-pt-br\" data-slug=\"transportation-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"transportation-pt-br\">Transportation<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"travel\" id=\"travel-pt-br\" data-slug=\"travel-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"travel-pt-br\">Travel<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"utility\" id=\"utility-pt-br\" data-slug=\"utility-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"utility-pt-br\">Utility<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\uae08\uc735 \uc11c\ube44\uc2a4\" id=\"financial-services-ko-kr\" data-slug=\"financial-services-ko-kr\">\r\n                        <label class=\"form-check-label\" for=\"financial-services-ko-kr\">\uae08\uc735 \uc11c\ube44\uc2a4<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\uc11c\ube44\uc2a4\" id=\"services-ko-kr\" data-slug=\"services-ko-kr\">\r\n                        <label class=\"form-check-label\" for=\"services-ko-kr\">\uc11c\ube44\uc2a4<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\uc5ec\ud589\" id=\"travel-ko-kr\" data-slug=\"travel-ko-kr\">\r\n                        <label class=\"form-check-label\" for=\"travel-ko-kr\">\uc5ec\ud589<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\uc6b4\uc1a1\" id=\"transportation-ko-kr\" data-slug=\"transportation-ko-kr\">\r\n                        <label class=\"form-check-label\" for=\"transportation-ko-kr\">\uc6b4\uc1a1<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\uc720\ud1b5 \ubc0f \ub9ac\ud14c\uc77c\" id=\"retail-ko-kr\" data-slug=\"retail-ko-kr\">\r\n                        <label class=\"form-check-label\" for=\"retail-ko-kr\">\uc720\ud1b5 \ubc0f \ub9ac\ud14c\uc77c<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\uc740\ud589\" id=\"banking-ko-kr\" data-slug=\"banking-ko-kr\">\r\n                        <label class=\"form-check-label\" for=\"banking-ko-kr\">\uc740\ud589<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\ud5ec\uc2a4\ucf00\uc5b4\" id=\"healthcare-ko-kr\" data-slug=\"healthcare-ko-kr\">\r\n                        <label class=\"form-check-label\" for=\"healthcare-ko-kr\">\ud5ec\uc2a4\ucf00\uc5b4<\/label>\r\n                    <\/div><\/div><\/div><\/div><\/div>\r\n                <div id=\"tax_region\" class=\"check-group accordion-item\">\r\n                    <div class=\"text-22 font-weight-bold\">\r\n                        <button class=\"accordion-button rounded shadow-none collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#target-tax_region\" aria-expanded=\"false\" aria-controls=\"target-tax_region\">\r\n                            \uc9c0\uc5ed\r\n                        <\/button>\r\n                    <\/div>\r\n                <div id=\"target-tax_region\" class=\"accordion-collapse collapse \"><div class=\"accordion-body\"><div class=\"checkbox-list\" id=\"checkboxes-tax_region\">\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"apac\" id=\"apac-pt-br\" data-slug=\"apac-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"apac-pt-br\">APAC<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"emea\" id=\"emea-pt-br\" data-slug=\"emea-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"emea-pt-br\">EMEA<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"na\" id=\"na-pt-br\" data-slug=\"na-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"na-pt-br\">NA<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591apac\" id=\"apac-ko-kr\" data-slug=\"apac-ko-kr\">\r\n                        <label class=\"form-check-label\" for=\"apac-ko-kr\">\uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591(APAC)<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\uc720\ub7fd, \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74\" id=\"emea-ko-kr\" data-slug=\"emea-ko-kr\">\r\n                        <label class=\"form-check-label\" for=\"emea-ko-kr\">\uc720\ub7fd, \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74<\/label>\r\n                    <\/div><\/div><\/div><\/div><\/div>\r\n                <div id=\"tax_capability\" class=\"check-group accordion-item\">\r\n                    <div class=\"text-22 font-weight-bold\">\r\n                        <button class=\"accordion-button rounded shadow-none collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#target-tax_capability\" aria-expanded=\"false\" aria-controls=\"target-tax_capability\">\r\n                            \uae30\ub2a5\r\n                        <\/button>\r\n                    <\/div>\r\n                <div id=\"target-tax_capability\" class=\"accordion-collapse collapse \">\r\n                    <div class=\"input-group mb-1\">\r\n                        <input type=\"text\" class=\"mx-1 form-control filter-taxonomy-search\" data-target=\"checkboxes-tax_capability\" placeholder=\"\uac80\uc0c9\"\/>\r\n                    <\/div><div class=\"accordion-body\"><div class=\"checkbox-list\" id=\"checkboxes-tax_capability\">\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"ai\" id=\"ai-pt-br\" data-slug=\"ai-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"ai-pt-br\">AI<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"an\u00e1lise de fala e texto\" id=\"analise-de-voz\" data-slug=\"analise-de-voz\">\r\n                        <label class=\"form-check-label\" for=\"analise-de-voz\">An\u00e1lise de fala e texto<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"an\u00e1lises e relat\u00f3rios\" id=\"103657\" data-slug=\"103657\">\r\n                        <label class=\"form-check-label\" for=\"103657\">An\u00e1lises e relat\u00f3rios<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"autoatendimento\" id=\"103671\" data-slug=\"103671\">\r\n                        <label class=\"form-check-label\" for=\"103671\">Autoatendimento<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"callback\" id=\"callback-pt-br\" data-slug=\"callback-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"callback-pt-br\">Callback<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"chat\" id=\"chat-pt-br\" data-slug=\"chat-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"chat-pt-br\">Chat<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"chatbots\" id=\"chatbot-pt-br\" data-slug=\"chatbot-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"chatbot-pt-br\">Chatbots<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"digital\" id=\"103665\" data-slug=\"103665\">\r\n                        <label class=\"form-check-label\" for=\"103665\">Digital<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"e-mail\" id=\"email-pt-br\" data-slug=\"email-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"email-pt-br\">E-mail<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"ferramentas de colabora\u00e7\u00e3o\" id=\"103661\" data-slug=\"103661\">\r\n                        <label class=\"form-check-label\" for=\"103661\">Ferramentas de colabora\u00e7\u00e3o<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"garantia da qualidade e monitoramento\" id=\"garantia-da-qualidade-e-monitoramento\" data-slug=\"garantia-da-qualidade-e-monitoramento\">\r\n                        <label class=\"form-check-label\" for=\"garantia-da-qualidade-e-monitoramento\">Garantia da qualidade e monitoramento<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"gest\u00e3o do engagement da for\u00e7a de trabalho wem\" id=\"workforce-management-wfm-pt-br\" data-slug=\"workforce-management-wfm-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"workforce-management-wfm-pt-br\">Gest\u00e3o do engagement da for\u00e7a de trabalho (WEM)<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"ia da genesys\" id=\"bots-de-ia\" data-slug=\"bots-de-ia\">\r\n                        <label class=\"form-check-label\" for=\"bots-de-ia\">IA da Genesys<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"ivr \ub300\ud654\uc2dd \uc74c\uc131 \uc751\ub2f5\" id=\"interactive-voice-response-ivr-ko-kr\" data-slug=\"interactive-voice-response-ivr-ko-kr\">\r\n                        <label class=\"form-check-label\" for=\"interactive-voice-response-ivr-ko-kr\">IVR (\ub300\ud654\uc2dd \uc74c\uc131 \uc751\ub2f5)<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"inbound\" id=\"103667\" data-slug=\"103667\">\r\n                        <label class=\"form-check-label\" for=\"103667\">Inbound<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"integra\u00e7\u00f5es e aplicativos\" id=\"integracoes-de-crm\" data-slug=\"integracoes-de-crm\">\r\n                        <label class=\"form-check-label\" for=\"integracoes-de-crm\">Integra\u00e7\u00f5es e aplicativos<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"mensagens\" id=\"mensagem\" data-slug=\"mensagem\">\r\n                        <label class=\"form-check-label\" for=\"mensagem\">Mensagens<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"m\u00eddias sociais\" id=\"midias-sociais\" data-slug=\"midias-sociais\">\r\n                        <label class=\"form-check-label\" for=\"midias-sociais\">M\u00eddias sociais<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"nuvem\" id=\"nuvem\" data-slug=\"nuvem\">\r\n                        <label class=\"form-check-label\" for=\"nuvem\">Nuvem<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"omnichannel\" id=\"omnichannel-pt-br\" data-slug=\"omnichannel-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"omnichannel-pt-br\">Omnichannel<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"outbound\" id=\"103643\" data-slug=\"103643\">\r\n                        <label class=\"form-check-label\" for=\"103643\">Outbound<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"predictive web engagement\" id=\"predictive-web-engagement-pt-br\" data-slug=\"predictive-web-engagement-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"predictive-web-engagement-pt-br\">Predictive Web Engagement<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"roteamento automatizado\" id=\"103649\" data-slug=\"103649\">\r\n                        <label class=\"form-check-label\" for=\"103649\">Roteamento automatizado<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"roteamento preditivo\" id=\"roteamento-preditivo\" data-slug=\"roteamento-preditivo\">\r\n                        <label class=\"form-check-label\" for=\"roteamento-preditivo\">Roteamento preditivo<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"sms messaging\" id=\"sms-messaging\" data-slug=\"sms-messaging\">\r\n                        <label class=\"form-check-label\" for=\"sms-messaging\">SMS messaging<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"software para call center\" id=\"software-para-call-center\" data-slug=\"software-para-call-center\">\r\n                        <label class=\"form-check-label\" for=\"software-para-call-center\">Software para call center<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"unidade de resposta aud\u00edvel ura\" id=\"unidade-de-resposta-audivel-ura\" data-slug=\"unidade-de-resposta-audivel-ura\">\r\n                        <label class=\"form-check-label\" for=\"unidade-de-resposta-audivel-ura\">Unidade de resposta aud\u00edvel (URA)<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"voicebots\" id=\"voicebots-pt-br\" data-slug=\"voicebots-pt-br\">\r\n                        <label class=\"form-check-label\" for=\"voicebots-pt-br\">Voicebots<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\uace0\uac1d \uc140\ud504 \uc11c\ube44\uc2a4\" id=\"customer-self-service-ko-kr\" data-slug=\"customer-self-service-ko-kr\">\r\n                        <label class=\"form-check-label\" for=\"customer-self-service-ko-kr\">\uace0\uac1d \uc140\ud504 \uc11c\ube44\uc2a4<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\ub514\uc9c0\ud138\" id=\"digital-ko-kr\" data-slug=\"digital-ko-kr\">\r\n                        <label class=\"form-check-label\" for=\"digital-ko-kr\">\ub514\uc9c0\ud138<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\uba54\uc2dc\uc9d5\" id=\"messaging-ko-kr\" data-slug=\"messaging-ko-kr\">\r\n                        <label class=\"form-check-label\" for=\"messaging-ko-kr\">\uba54\uc2dc\uc9d5<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\ubcf4\uc774\uc2a4\ubd07\" id=\"voicebots-ko-kr\" data-slug=\"voicebots-ko-kr\">\r\n                        <label class=\"form-check-label\" for=\"voicebots-ko-kr\">\ubcf4\uc774\uc2a4\ubd07<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\ubd84\uc11d and \ud1b5\uacc4\" id=\"%ed%86%b5%ea%b3%84-%eb%b0%8f-%eb%a6%ac%ed%8f%ac%ed%8c%85\" data-slug=\"%ed%86%b5%ea%b3%84-%eb%b0%8f-%eb%a6%ac%ed%8f%ac%ed%8c%85\">\r\n                        <label class=\"form-check-label\" for=\"%ed%86%b5%ea%b3%84-%eb%b0%8f-%eb%a6%ac%ed%8f%ac%ed%8c%85\">\ubd84\uc11d &#038; \ud1b5\uacc4<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\uc608\uce21 \uae30\ubc18 \ub77c\uc6b0\ud305\" id=\"%ec%98%88%ec%b8%a1-%ea%b8%b0%eb%b0%98-%eb%9d%bc%ec%9a%b0%ed%8c%85\" data-slug=\"%ec%98%88%ec%b8%a1-%ea%b8%b0%eb%b0%98-%eb%9d%bc%ec%9a%b0%ed%8c%85\">\r\n                        <label class=\"form-check-label\" for=\"%ec%98%88%ec%b8%a1-%ea%b8%b0%eb%b0%98-%eb%9d%bc%ec%9a%b0%ed%8c%85\">\uc608\uce21 \uae30\ubc18 \ub77c\uc6b0\ud305<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\uc6cc\ud06c\ud3ec\uc2a4 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uad00\ub9acwem\" id=\"workforce-management-wfm-ko-kr\" data-slug=\"workforce-management-wfm-ko-kr\">\r\n                        <label class=\"form-check-label\" for=\"workforce-management-wfm-ko-kr\">\uc6cc\ud06c\ud3ec\uc2a4 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uad00\ub9ac(WEM)<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\uc774\uba54\uc77c\" id=\"email-ko-kr\" data-slug=\"email-ko-kr\">\r\n                        <label class=\"form-check-label\" for=\"email-ko-kr\">\uc774\uba54\uc77c<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\uc778\uacf5\uc9c0\ub2a5 ai\" id=\"ai-ko-kr\" data-slug=\"ai-ko-kr\">\r\n                        <label class=\"form-check-label\" for=\"ai-ko-kr\">\uc778\uacf5\uc9c0\ub2a5 (AI)<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\uc778\ubc14\uc6b4\ub4dc\" id=\"%ec%9d%b8%eb%b0%94%ec%9a%b4%eb%93%9c\" data-slug=\"%ec%9d%b8%eb%b0%94%ec%9a%b4%eb%93%9c\">\r\n                        <label class=\"form-check-label\" for=\"%ec%9d%b8%eb%b0%94%ec%9a%b4%eb%93%9c\">\uc778\ubc14\uc6b4\ub4dc<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\uc790\ub3d9 \ub77c\uc6b0\ud305\" id=\"automated-routing\" data-slug=\"automated-routing\">\r\n                        <label class=\"form-check-label\" for=\"automated-routing\">\uc790\ub3d9 \ub77c\uc6b0\ud305<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\ucc44\ud305\" id=\"chat-ko-kr\" data-slug=\"chat-ko-kr\">\r\n                        <label class=\"form-check-label\" for=\"chat-ko-kr\">\ucc44\ud305<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\ucc57\ubd07\" id=\"%ec%b1%97%eb%b4%87\" data-slug=\"%ec%b1%97%eb%b4%87\">\r\n                        <label class=\"form-check-label\" for=\"%ec%b1%97%eb%b4%87\">\ucc57\ubd07<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\ucf54\ube0c\ub77c\uc6b0\uc9d5 \ubc0f \ud654\uba74 \uacf5\uc720\" id=\"cobrowse-and-screen-share-ko-kr\" data-slug=\"cobrowse-and-screen-share-ko-kr\">\r\n                        <label class=\"form-check-label\" for=\"cobrowse-and-screen-share-ko-kr\">\ucf54\ube0c\ub77c\uc6b0\uc9d5 \ubc0f \ud654\uba74 \uacf5\uc720<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\ucf5c\uc13c\ud130 \uc18c\ud504\ud2b8\uc6e8\uc5b4\" id=\"call-center-software-ko-kr\" data-slug=\"call-center-software-ko-kr\">\r\n                        <label class=\"form-check-label\" for=\"call-center-software-ko-kr\">\ucf5c\uc13c\ud130 \uc18c\ud504\ud2b8\uc6e8\uc5b4<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\ud074\ub77c\uc6b0\ub4dc\" id=\"%ed%81%b4%eb%9d%bc%ec%9a%b0%eb%93%9c\" data-slug=\"%ed%81%b4%eb%9d%bc%ec%9a%b0%eb%93%9c\">\r\n                        <label class=\"form-check-label\" for=\"%ed%81%b4%eb%9d%bc%ec%9a%b0%eb%93%9c\">\ud074\ub77c\uc6b0\ub4dc<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\ud1b5\ud569 \uae30\ub2a5 \ubc0f \uc571\" id=\"crm-%ed%86%b5%ed%95%a9\" data-slug=\"crm-%ed%86%b5%ed%95%a9\">\r\n                        <label class=\"form-check-label\" for=\"crm-%ed%86%b5%ed%95%a9\">\ud1b5\ud569 \uae30\ub2a5 \ubc0f \uc571<\/label>\r\n                    <\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\r\n        <div class=\"btn-container justify-content-center\">\r\n            <a href=\"#\" class=\"btn btn-secondary clear-btn small w-100 justify-content-center\">\ucd08\uae30\ud654<\/a>\r\n        <\/div><\/div><\/div><\/div><div class=\"customer-stories-grid-main-col col-12 col-md-9\"><div class=\"row gutter-small\"><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"financial services\" data-tax_industry=\"financial services\" data-tax_set=\"video\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/visa\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Visa-featured-image-logo.jpg\"  height=\"200\" width=\"400\" alt=\"Visa logo\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Visa<\/h3><p class=\"cs-title\">Visa, Genesys\uc640 ServiceNow\uc758 Unified Experience\ub85c CX \ud601\uc2e0<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-end\"><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"insurance apac\" data-tax_industry=\"insurance\" data-tax_region=\"apac\" data-tax_set=\"video\" data-partners=\"salesforce\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/aia-new-zealand-limited\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/AIA-New-Zealand-Featured-Image-_Logo_.jpg\"  height=\"200\" width=\"400\" alt=\"AIA logo\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">AIA \ub274\uc9c8\ub79c\ub4dc<\/h3><p class=\"cs-title\">CX \ud604\ub300\ud654\ub85c \ub9cc\ub4dc\ub294 \uc9c0\uc18d \uac00\ub2a5\ud55c \ubbf8\ub798<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"financial services apac inbound garantia da qualidade e monitoramento\" data-tax_industry=\"financial services\" data-tax_region=\"apac\" data-tax_capability=\"inbound|garantia da qualidade e monitoramento\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/sbi-securities\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/SBI-Securities-Featured-Image-Logo-NEW.jpg\"  height=\"200\" width=\"400\" alt=\"SBI logo\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">SBI \uc99d\uad8c<\/h3><p class=\"cs-title\">\ub9ac\uc2a4\ud06c \ub192\uc740 \uc2dc\uc7a5\uc5d0\uc11c\uc758 \uacbd\uc7c1 \uc6b0\uc704 \ud655\ubcf4<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"communications retail emea digital outbound e-mail inbound chat nuvem integra\u00e7\u00f5es e aplicativos\" data-tax_industry=\"communications|retail\" data-tax_region=\"emea\" data-tax_capability=\"digital|outbound|e-mail|inbound|chat|nuvem|integra\u00e7\u00f5es e aplicativos\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/3-denmark\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_3-Denmark.png\"  height=\"240\" width=\"440\" alt=\"3 Denmark\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">3 Denmark<\/h3><p class=\"cs-title\">\uc601\uc5c5\ud300\uacfc \uace0\uac1d \uc11c\ube44\uc2a4\ud300 \ud1b5\ud569<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">EMEA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"communications \uc720\ub7fd, \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74 \uc6cc\ud06c\ud3ec\uc2a4 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uad00\ub9ac(wem) \uc778\uacf5\uc9c0\ub2a5 (ai)\" data-tax_industry=\"communications\" data-tax_region=\"\uc720\ub7fd, \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74\" data-tax_capability=\"\uc6cc\ud06c\ud3ec\uc2a4 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uad00\ub9acwem|\uc778\uacf5\uc9c0\ub2a5 ai\" data-tax_set=\"video\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/eir\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Eir-Featured-Image-Logo.jpg\"  height=\"200\" width=\"400\" alt=\"Eir logo\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Eir<\/h3><p class=\"cs-title\">\uc0c1\ub2f4\uc0ac \ucf54\ud30c\uc77c\ub7ff\uc744 \ud1b5\ud574 \uace0\uac1d \ub178\ub825 \uc810\uc218 (CES)\ub97c 25% \ud5a5\uc0c1\uc2dc\ud0a8 Eir<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">\uc720\ub7fd, \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"na\" data-tax_region=\"na\" data-tax_set=\"video\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/genesys\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/440x240-Featured-Image-Genesys.png\"  height=\"240\" width=\"440\" alt=\"Genesys\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Genesys<\/h3><p class=\"cs-title\">Genesys Cloud AI \ub3c4\uc785: \uc81c\ud488 \uc9c0\uc6d0 \ud300 CX \ub9cc\uc871\ub3c4 20\uc810 \ud5a5\uc0c1<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">NA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"utility emea digital outbound gest\u00e3o do engagement da for\u00e7a de trabalho (wem) callback e-mail ai inbound chat chatbots nuvem integra\u00e7\u00f5es e aplicativos\" data-tax_industry=\"utility\" data-tax_region=\"emea\" data-tax_capability=\"digital|outbound|gest\u00e3o do engagement da for\u00e7a de trabalho wem|callback|e-mail|ai|inbound|chat|chatbots|nuvem|integra\u00e7\u00f5es e aplicativos\" data-tax_set=\"video\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/schneider-electric\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Schneider-Electric.png\"  height=\"240\" width=\"440\" alt=\"Schneider Electric\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Schneider Electric<\/h3><p class=\"cs-title\">\uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0 \ubc0f \uae00\ub85c\ubc8c \uc6b4\uc601 \ud6a8\uc728\uc131 \ucd5c\uc801\ud654<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">EMEA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"\uae08\uc735 \uc11c\ube44\uc2a4 \uc720\ub7fd, \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74 \uc608\uce21 \uae30\ubc18 \ub77c\uc6b0\ud305 \uc6cc\ud06c\ud3ec\uc2a4 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uad00\ub9ac(wem) \uc778\uacf5\uc9c0\ub2a5 (ai) \ud074\ub77c\uc6b0\ub4dc\" data-tax_industry=\"\uae08\uc735 \uc11c\ube44\uc2a4\" data-tax_region=\"\uc720\ub7fd, \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74\" data-tax_capability=\"\uc608\uce21 \uae30\ubc18 \ub77c\uc6b0\ud305|\uc6cc\ud06c\ud3ec\uc2a4 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uad00\ub9acwem|\uc778\uacf5\uc9c0\ub2a5 ai|\ud074\ub77c\uc6b0\ub4dc\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/hsbc\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/440x240-Featured-Image-HSBC.png\"  height=\"240\" width=\"440\" alt=\"HSBC\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">HSBC<\/h3><p class=\"cs-title\">HSBC, Genesys Cloud AI \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158 \ud1b5\ud574 3\ub144\uac04 \uc57d 830\uc5b5 \uc6d0 \uac00\uce58 \ucc3d\ucd9c \uae30\ub300<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">\uc720\ub7fd, \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"retail na digital voicebots m\u00eddias sociais an\u00e1lise de fala e texto ai inbound chat chatbots nuvem integra\u00e7\u00f5es e aplicativos\" data-tax_industry=\"retail\" data-tax_region=\"na\" data-tax_capability=\"digital|voicebots|m\u00eddias sociais|an\u00e1lise de fala e texto|ai|inbound|chat|chatbots|nuvem|integra\u00e7\u00f5es e aplicativos\" data-tax_set=\"video\" data-partners=\"aws\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/techstyleos\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_TechStyle_OS.png\"  height=\"240\" width=\"440\" alt=\"TechStyleOS\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">TechStyleOS<\/h3><p class=\"cs-title\">\uae00\ub85c\ubc8c \ucee8\ud0dd\uc13c\ud130 \ud601\uc2e0\uc73c\ub85c \uc774\ub8e8\ub294 \ub514\uc9c0\ud138 \uc1fc\ud551 \uacbd\ud5d8<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">NA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"technology retail manufacturing apac unidade de resposta aud\u00edvel (ura) digital an\u00e1lises e relat\u00f3rios m\u00eddias sociais gest\u00e3o do engagement da for\u00e7a de trabalho (wem) e-mail inbound chat chatbots nuvem integra\u00e7\u00f5es e aplicativos\" data-tax_industry=\"technology|retail|manufacturing\" data-tax_region=\"apac\" data-tax_capability=\"unidade de resposta aud\u00edvel ura|digital|an\u00e1lises e relat\u00f3rios|m\u00eddias sociais|gest\u00e3o do engagement da for\u00e7a de trabalho wem|e-mail|inbound|chat|chatbots|nuvem|integra\u00e7\u00f5es e aplicativos\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/lenovo\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/131fce95-resource-thumb_lenovo-1.png\"  height=\"240\" width=\"440\" alt=\"Lenovo\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Lenovo<\/h3><p class=\"cs-title\">\ud1b5\ud569 \uc634\ub2c8\ucc44\ub110 \uc2dc\uc2a4\ud15c\uc744<br>\ud1b5\ud55c \ud0c1\uc6d4\ud55c \uace0\uac1d \uacbd\ud5d8 \ucc3d\ucd9c<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"financial services na sms messaging voicebots callback\" data-tax_industry=\"financial services\" data-tax_region=\"na\" data-tax_capability=\"sms messaging|voicebots|callback\" data-partners=\"ttec|salesforce|workday \"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/global-payments\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/featured-img-Global_Payments.png\"  height=\"240\" width=\"440\" alt=\"Global Payments\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Global Payments<\/h3><p class=\"cs-title\">Global Payments, \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 CX \ud50c\ub7ab\ud3fc\uc73c\ub85c \uc11c\ube44\uc2a4 \ud6a8\uc728\uc131 \ubc0f \uace0\uac1d \ub9cc\uc871\ub3c4 \ud5a5\uc0c1<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">NA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"\uae08\uc735 \uc11c\ube44\uc2a4 \uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591(apac) \ub514\uc9c0\ud138 \ubd84\uc11d &#038; \ud1b5\uacc4 \uc6cc\ud06c\ud3ec\uc2a4 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uad00\ub9ac(wem) \uc774\uba54\uc77c \uc778\ubc14\uc6b4\ub4dc \ucc44\ud305 \ucc57\ubd07 \ud074\ub77c\uc6b0\ub4dc\" data-tax_industry=\"\uae08\uc735 \uc11c\ube44\uc2a4\" data-tax_region=\"\uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591apac\" data-tax_capability=\"\ub514\uc9c0\ud138|\ubd84\uc11d and \ud1b5\uacc4|\uc6cc\ud06c\ud3ec\uc2a4 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uad00\ub9acwem|\uc774\uba54\uc77c|\uc778\ubc14\uc6b4\ub4dc|\ucc44\ud305|\ucc57\ubd07|\ud074\ub77c\uc6b0\ub4dc\" data-partners=\"datacom\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/humm-group\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Humm_Group.png\"  height=\"240\" width=\"440\" alt=\"Humm Group\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Humm Group<\/h3><p class=\"cs-title\">\ud558\ub098\uc758 \ud1b5\ud569 \uc2dc\uc2a4\ud15c\uc73c\ub85c CX \uc6b4\uc601\uc744 \ud655\uc7a5\ud558\ub2e4<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">\uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591(APAC)<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"emea\" data-tax_region=\"emea\" data-partners=\"\uc138\uc77c\uc988\ud3ec\uc2a4|\ub9c8\uc774\ud06c\ub85c\uc18c\ud504\ud2b8 \ud30c\uc6cc bi \"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/nestle\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/440x240-Featured-Image-Nestle.jpg\"  height=\"240\" width=\"440\" alt=\"\ub124\uc2ac\ub808\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\ub124\uc2ac\ub808<\/h3><p class=\"cs-title\">\ubbf8\ub798\uae4c\uc9c0 \ub300\ube44\ud55c<br>\ud074\ub77c\uc6b0\ub4dc \ub9c8\uc774\uadf8\ub808\uc774\uc158<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">EMEA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"logistics travel transportation emea autoatendimento mensagens\" data-tax_industry=\"logistics|travel|transportation\" data-tax_region=\"emea\" data-tax_capability=\"autoatendimento|mensagens\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/virgin-atlantic\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Virgin-Atlantic.png\"  height=\"240\" width=\"440\" alt=\"\ubc84\uc9c4 \uc560\ud2c0\ub79c\ud2f1\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\ubc84\uc9c4 \uc560\ud2c0\ub79c\ud2f1<\/h3><p class=\"cs-title\">\ub514\uc9c0\ud138 \uc11c\ube44\uc2a4\ub97c \uc7ac\uad6c\uc131\ud558\uc5ec \uc5ec\ud589 \uacbd\ud5d8 \ud5a5\uc0c1<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">EMEA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"services retail manufacturing apac digital gest\u00e3o do engagement da for\u00e7a de trabalho (wem) inbound chat \ucf54\ube0c\ub77c\uc6b0\uc9d5 \ubc0f \ud654\uba74 \uacf5\uc720 nuvem integra\u00e7\u00f5es e aplicativos\" data-tax_industry=\"services|retail|manufacturing\" data-tax_region=\"apac\" data-tax_capability=\"digital|gest\u00e3o do engagement da for\u00e7a de trabalho wem|inbound|chat|\ucf54\ube0c\ub77c\uc6b0\uc9d5 \ubc0f \ud654\uba74 \uacf5\uc720|nuvem|integra\u00e7\u00f5es e aplicativos\" data-partners=\"pyrios\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/fonterra\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Fonterra.png\"  height=\"240\" width=\"440\" alt=\"Fonterra\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Fonterra<\/h3><p class=\"cs-title\">\ud074\ub77c\uc6b0\ub4dc \uae30\uc220\ub85c \uac1c\uc778\ud654, \ud601\uc2e0, \ubbfc\ucca9\uc131 \ud655\ubcf4<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"education apac outbound roteamento preditivo inbound chatbots nuvem\" data-tax_industry=\"education\" data-tax_region=\"apac\" data-tax_capability=\"outbound|roteamento preditivo|inbound|chatbots|nuvem\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/vipkid\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/9ae4e54f-resource-thumb_vipkid.webp\"  height=\"240\" width=\"440\" alt=\"VIPKid\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">VIPKid<\/h3><p class=\"cs-title\">\uc628\ub77c\uc778 \uad50\uc721 \uacbd\ud5d8 \ud601\uc2e0<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"communications government apac digital voicebots m\u00eddias sociais omnichannel e-mail ai inbound chat chatbots nuvem\" data-tax_industry=\"communications|government\" data-tax_region=\"apac\" data-tax_capability=\"digital|voicebots|m\u00eddias sociais|omnichannel|e-mail|ai|inbound|chat|chatbots|nuvem\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/tot-public-company-limited\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_TOT.png\"  height=\"240\" width=\"440\" alt=\"TOT Public Company\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">TOT Public Company Limited<\/h3><p class=\"cs-title\">\ud074\ub77c\uc6b0\ub4dc\uc640 AI\uc758 \uc9c4\uc815\ud55c \uac00\uce58<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"\uae08\uc735 \uc11c\ube44\uc2a4 \uc740\ud589 \uc720\ub7fd, \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74 \ub514\uc9c0\ud138 \ubd84\uc11d &#038; \ud1b5\uacc4 \uc608\uce21 \uae30\ubc18 \ub77c\uc6b0\ud305 \uc6cc\ud06c\ud3ec\uc2a4 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uad00\ub9ac(wem) \uc774\uba54\uc77c \uc778\uacf5\uc9c0\ub2a5 (ai) \uc778\ubc14\uc6b4\ub4dc \ucc44\ud305 \ucc57\ubd07 \ud1b5\ud569 \uae30\ub2a5 \ubc0f \uc571\" data-tax_industry=\"\uae08\uc735 \uc11c\ube44\uc2a4|\uc740\ud589\" data-tax_region=\"\uc720\ub7fd, \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74\" data-tax_capability=\"\ub514\uc9c0\ud138|\ubd84\uc11d and \ud1b5\uacc4|\uc608\uce21 \uae30\ubc18 \ub77c\uc6b0\ud305|\uc6cc\ud06c\ud3ec\uc2a4 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uad00\ub9acwem|\uc774\uba54\uc77c|\uc778\uacf5\uc9c0\ub2a5 ai|\uc778\ubc14\uc6b4\ub4dc|\ucc44\ud305|\ucc57\ubd07|\ud1b5\ud569 \uae30\ub2a5 \ubc0f \uc571\" data-tax_set=\"video\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/dnb\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/DNB_ResourceThumbnail.jpg\"  height=\"240\" width=\"440\" alt=\"DNB(\ub178\ub974\uc6e8\uc774 \ucd5c\ub300 \ud30c\uc774\ub0b8\uc15c \uc11c\ube44\uc2a4 \uadf8\ub8f9)\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">DNB(\ub178\ub974\uc6e8\uc774 \ucd5c\ub300 \ud30c\uc774\ub0b8\uc15c \uc11c\ube44\uc2a4 \uadf8\ub8f9)<\/h3><p class=\"cs-title\">\ub514\uc9c0\ud138 \uc6b0\uc120 \ubc45\ud0b9\uc758 \uc9c4\uc815\ud55c \uac00\uce58<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">\uc720\ub7fd, \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"financial services banking apac outbound gest\u00e3o do engagement da for\u00e7a de trabalho (wem) inbound chatbots nuvem\" data-tax_industry=\"financial services|banking\" data-tax_region=\"apac\" data-tax_capability=\"outbound|gest\u00e3o do engagement da for\u00e7a de trabalho wem|inbound|chatbots|nuvem\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/westpac-new-zealand\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/a7cf90c3-0600f0fb-resource-thumb_westpac.png\"  height=\"240\" width=\"440\" alt=\"Westpac New Zealand\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Westpac New Zealand<\/h3><p class=\"cs-title\">\uc5d8\ub9ac\ud2b8 \uc11c\ube44\uc2a4<br>\ubc45\ud0b9\uc73c\ub85c\uc758 \ub3c4\uc57d<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"hospitality travel transportation retail apac voicebots m\u00eddias sociais gest\u00e3o do engagement da for\u00e7a de trabalho (wem) callback e-mail ai inbound chat nuvem integra\u00e7\u00f5es e aplicativos garantia da qualidade e monitoramento\" data-tax_industry=\"hospitality|travel|transportation|retail\" data-tax_region=\"apac\" data-tax_capability=\"voicebots|m\u00eddias sociais|gest\u00e3o do engagement da for\u00e7a de trabalho wem|callback|e-mail|ai|inbound|chat|nuvem|integra\u00e7\u00f5es e aplicativos|garantia da qualidade e monitoramento\" data-partners=\"accenture|google cloud\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/cathay-pacific\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Cathay_Pacific.png\"  height=\"240\" width=\"440\" alt=\"Cathay Pacific\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Cathay Pacific<\/h3><p class=\"cs-title\">\ud601\uc2e0\uc801\uc778 \uace0\uac1d \uacbd\ud5d8 \ud50c\ub7ab\ud3fc\uc73c\ub85c \ud3c9\uc0dd \uad00\uacc4 \uac15\ud654<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"financial services banking emea digital mensagens outbound gest\u00e3o do engagement da for\u00e7a de trabalho (wem) ai inbound chat chatbots nuvem integra\u00e7\u00f5es e aplicativos\" data-tax_industry=\"financial services|banking\" data-tax_region=\"emea\" data-tax_capability=\"digital|mensagens|outbound|gest\u00e3o do engagement da for\u00e7a de trabalho wem|ai|inbound|chat|chatbots|nuvem|integra\u00e7\u00f5es e aplicativos\" data-tax_set=\"video\" data-partners=\"24sessions|microsoft power virtual agents\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/rabobank\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Rabobank.png\"  height=\"240\" width=\"440\" alt=\"\ub77c\ubcf4\ubc45\ud06c(Rabobank)\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\ub77c\ubcf4\ubc45\ud06c(Rabobank)<\/h3><p class=\"cs-title\">\ub300\ud654\ud615 \ubc45\ud0b9\uc758 \uc120\uad6c\uc790<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">EMEA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"\uc11c\ube44\uc2a4 \uc6b4\uc1a1 \uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591(apac) \ub514\uc9c0\ud138 \uba54\uc2dc\uc9d5 \uc6cc\ud06c\ud3ec\uc2a4 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uad00\ub9ac(wem) \uc774\uba54\uc77c \uc778\uacf5\uc9c0\ub2a5 (ai) \uc778\ubc14\uc6b4\ub4dc \ucc57\ubd07 \ucf5c\uc13c\ud130 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \ud074\ub77c\uc6b0\ub4dc \ud1b5\ud569 \uae30\ub2a5 \ubc0f \uc571\" data-tax_industry=\"\uc11c\ube44\uc2a4|\uc6b4\uc1a1\" data-tax_region=\"\uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591apac\" data-tax_capability=\"\ub514\uc9c0\ud138|\uba54\uc2dc\uc9d5|\uc6cc\ud06c\ud3ec\uc2a4 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uad00\ub9acwem|\uc774\uba54\uc77c|\uc778\uacf5\uc9c0\ub2a5 ai|\uc778\ubc14\uc6b4\ub4dc|\ucc57\ubd07|\ucf5c\uc13c\ud130 \uc18c\ud504\ud2b8\uc6e8\uc5b4|\ud074\ub77c\uc6b0\ub4dc|\ud1b5\ud569 \uae30\ub2a5 \ubc0f \uc571\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/socar\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Socar_thumb_440x240.png\"  height=\"240\" width=\"440\" alt=\"\uc3d8\uce74(Socar)\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\uc3d8\uce74(Socar)<\/h3><p class=\"cs-title\">\ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130\ub85c \ubaa8\ube4c\ub9ac\ud2f0 \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a8 \uc3d8\uce74<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">\uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591(APAC)<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"services emea digital mensagens gest\u00e3o do engagement da for\u00e7a de trabalho (wem) e-mail ai inbound chat chatbots nuvem integra\u00e7\u00f5es e aplicativos\" data-tax_industry=\"services\" data-tax_region=\"emea\" data-tax_capability=\"digital|mensagens|gest\u00e3o do engagement da for\u00e7a de trabalho wem|e-mail|ai|inbound|chat|chatbots|nuvem|integra\u00e7\u00f5es e aplicativos\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/sodexo-benefits-and-rewards-services\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Sodexo.png\"  height=\"240\" width=\"440\" alt=\"\uc18c\ub371\uc18c(Sodexo) Benefits and Rewards Services\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\uc18c\ub371\uc18c(Sodexo) Benefits and Rewards Services<\/h3><p class=\"cs-title\">\uac1c\uc778\ubcc4 \ub9de\ucda4 \uace0\uac1d \uad00\ub9ac<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">EMEA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"\uc5ec\ud589 \uc6b4\uc1a1 \uc720\ub7fd, \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74 \uc774\uba54\uc77c \uc778\ubc14\uc6b4\ub4dc \ucc44\ud305 \ud074\ub77c\uc6b0\ub4dc \ud1b5\ud569 \uae30\ub2a5 \ubc0f \uc571\" data-tax_industry=\"\uc5ec\ud589|\uc6b4\uc1a1\" data-tax_region=\"\uc720\ub7fd, \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74\" data-tax_capability=\"\uc774\uba54\uc77c|\uc778\ubc14\uc6b4\ub4dc|\ucc44\ud305|\ud074\ub77c\uc6b0\ub4dc|\ud1b5\ud569 \uae30\ub2a5 \ubc0f \uc571\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/sita\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_SITA.png\"  height=\"240\" width=\"440\" alt=\"SITA\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">SITA<\/h3><p class=\"cs-title\">\ucee8\ud0dd\uc13c\ud130 \ud601\uc2e0\uc73c\ub85c \uc0dd\uc0b0\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0a8 SITA<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">\uc720\ub7fd, \uc911\ub3d9 \ubc0f \uc544\ud504\ub9ac\uce74<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"financial services na an\u00e1lises e relat\u00f3rios gest\u00e3o do engagement da for\u00e7a de trabalho (wem) e-mail inbound chat software para call center\" data-tax_industry=\"financial services\" data-tax_region=\"na\" data-tax_capability=\"an\u00e1lises e relat\u00f3rios|gest\u00e3o do engagement da for\u00e7a de trabalho wem|e-mail|inbound|chat|software para call center\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/paypal\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb-PayPal.png\"  height=\"240\" width=\"440\" alt=\"\ud398\uc774\ud314(PayPal)\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\ud398\uc774\ud314(PayPal)<\/h3><p class=\"cs-title\">\uae30\uc5c5 \uc131\uc7a5\uc5d0 \ub9de\ucdb0 \uc548\uc815\uc801\uc73c\ub85c \uace0\uac1d \uc9c0\uc6d0\uc744 \ud655\ub300\ud55c \ud398\uc774\ud314(Paypal)<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">NA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"\uc720\ud1b5 \ubc0f \ub9ac\ud14c\uc77c \uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591(apac) \uace0\uac1d \uc140\ud504 \uc11c\ube44\uc2a4 \ub514\uc9c0\ud138 \ubcf4\uc774\uc2a4\ubd07 \uc6cc\ud06c\ud3ec\uc2a4 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uad00\ub9ac(wem) \uc774\uba54\uc77c \uc778\uacf5\uc9c0\ub2a5 (ai) \uc778\ubc14\uc6b4\ub4dc \uc790\ub3d9 \ub77c\uc6b0\ud305 \ucc44\ud305 \ucf5c\uc13c\ud130 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \ud1b5\ud569 \uae30\ub2a5 \ubc0f \uc571\" data-tax_industry=\"\uc720\ud1b5 \ubc0f \ub9ac\ud14c\uc77c\" data-tax_region=\"\uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591apac\" data-tax_capability=\"\uace0\uac1d \uc140\ud504 \uc11c\ube44\uc2a4|\ub514\uc9c0\ud138|\ubcf4\uc774\uc2a4\ubd07|\uc6cc\ud06c\ud3ec\uc2a4 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uad00\ub9acwem|\uc774\uba54\uc77c|\uc778\uacf5\uc9c0\ub2a5 ai|\uc778\ubc14\uc6b4\ub4dc|\uc790\ub3d9 \ub77c\uc6b0\ud305|\ucc44\ud305|\ucf5c\uc13c\ud130 \uc18c\ud504\ud2b8\uc6e8\uc5b4|\ud1b5\ud569 \uae30\ub2a5 \ubc0f \uc571\" data-partners=\"google cloud\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/woolworths\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_woolworths.png\"  height=\"240\" width=\"440\" alt=\"\uc6b8\uc6cc\uc2a4(Woolworths)\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\uc6b8\uc6cc\uc2a4(Woolworths)<\/h3><p class=\"cs-title\">\ub300\ud654\ud615 AI\uc758 \uac00\uce58<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">\uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591(APAC)<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"telecommunications technology retail apac outbound gest\u00e3o do engagement da for\u00e7a de trabalho (wem) callback inbound nuvem integra\u00e7\u00f5es e aplicativos\" data-tax_industry=\"telecommunications|technology|retail\" data-tax_region=\"apac\" data-tax_capability=\"outbound|gest\u00e3o do engagement da for\u00e7a de trabalho wem|callback|inbound|nuvem|integra\u00e7\u00f5es e aplicativos\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/xiaomi-corporation\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_xiaomi.png\"  height=\"240\" width=\"440\" alt=\"\uc0e4\uc624\ubbf8(Xiaomi Corporation)\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\uc0e4\uc624\ubbf8(Xiaomi Corporation)<\/h3><p class=\"cs-title\">\uae00\ub85c\ubc8c \ubc30\ud3ec\ub85c \uc77c\uad00\ub41c \uacbd\ud5d8 \uc81c\uacf5 <\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"sales services retail na digital voicebots an\u00e1lises e relat\u00f3rios outbound gest\u00e3o do engagement da for\u00e7a de trabalho (wem) an\u00e1lise de fala e texto e-mail ai inbound ia da genesys chat nuvem integra\u00e7\u00f5es e aplicativos\" data-tax_industry=\"sales|services|retail\" data-tax_region=\"na\" data-tax_capability=\"digital|voicebots|an\u00e1lises e relat\u00f3rios|outbound|gest\u00e3o do engagement da for\u00e7a de trabalho wem|an\u00e1lise de fala e texto|e-mail|ai|inbound|ia da genesys|chat|nuvem|integra\u00e7\u00f5es e aplicativos\" data-partners=\"survey dynamix|mindful feedback|pci pal|salesforce\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/coca-cola-bottlers-sales-and-services\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_CocaColaBSS.png\"  height=\"240\" width=\"440\" alt=\"Coca-Cola Bottlers\u2019 Sales and Services logo\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Coca-Cola Bottlers&#8217; Sales and Services<\/h3><p class=\"cs-title\">\ud601\uc2e0\uc5d0 \ub300\ud55c \uac08\uc99d \ud574\uc18c<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">NA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"retail emea digital voicebots outbound predictive web engagement e-mail ai inbound chat chatbots nuvem integra\u00e7\u00f5es e aplicativos\" data-tax_industry=\"retail\" data-tax_region=\"emea\" data-tax_capability=\"digital|voicebots|outbound|predictive web engagement|e-mail|ai|inbound|chat|chatbots|nuvem|integra\u00e7\u00f5es e aplicativos\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/electrolux-group\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Electrolux.png\"  height=\"240\" width=\"440\" alt=\"Electrolux Group\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Electrolux Group<\/h3><p class=\"cs-title\">\ucee8\ud0dd\uc13c\ud130\ub97c \ucf00\uc5b4 \uc13c\ud130\ub85c \ud0c8\ubc14\uafc8\ud55c \uc77c\ub809\ud2b8\ub85c\ub8e9\uc2a4<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">EMEA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"insurance apac digital gest\u00e3o do engagement da for\u00e7a de trabalho (wem) e-mail inbound integra\u00e7\u00f5es e aplicativos\" data-tax_industry=\"insurance\" data-tax_region=\"apac\" data-tax_capability=\"digital|gest\u00e3o do engagement da for\u00e7a de trabalho wem|e-mail|inbound|integra\u00e7\u00f5es e aplicativos\" data-partners=\"telstra|cvt\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/aioi-nissay-dowa-insurance\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_ADICA.png\"  height=\"240\" width=\"440\" alt=\"Aioi Nissay Dowa Insurance\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Aioi Nissay Dowa Insurance<\/h3><p class=\"cs-title\">\uc5d4\ub4dc-\ud22c-\uc5d4\ub4dc \ud074\ub77c\uc6b0\ub4dc \uc194\ub8e8\uc158\uc73c\ub85c \uace0\uac1d\uc5d0\uac8c \ucd5c\uc0c1\uc758 \uc11c\ube44\uc2a4 \uc81c\uacf5<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"financial services banking apac autoatendimento inbound chat\" data-tax_industry=\"financial services|banking\" data-tax_region=\"apac\" data-tax_capability=\"autoatendimento|inbound|chat\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/tsb-bank\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_TSB.png\"  height=\"240\" width=\"440\" alt=\"TSB Bank\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">TSB Bank<\/h3><p class=\"cs-title\">\ud074\ub77c\uc6b0\ub4dc\ub85c CX\uc758 \ubbf8\ub798 \uc2e4\ud604<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"travel transportation emea autoatendimento digital predictive web engagement gest\u00e3o do engagement da for\u00e7a de trabalho (wem) e-mail inbound ia da genesys chat nuvem integra\u00e7\u00f5es e aplicativos\" data-tax_industry=\"travel|transportation\" data-tax_region=\"emea\" data-tax_capability=\"autoatendimento|digital|predictive web engagement|gest\u00e3o do engagement da for\u00e7a de trabalho wem|e-mail|inbound|ia da genesys|chat|nuvem|integra\u00e7\u00f5es e aplicativos\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/ethiopian-airlines\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Ethiopian-airlines-SS-resource-thumb_EN.png\"  height=\"240\" width=\"440\" alt=\"Ethiopian Airlines\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Ethiopian Airlines<\/h3><p class=\"cs-title\">\ud32c\ub370\ubbf9 \uae30\uac04\uc5d0\ub3c4 \ube44\uc988\ub2c8\uc2a4 \ud601\uc2e0\uacfc \uc5f0\uc18d\uc131 \uc720\uc9c0<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">EMEA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"insurance apac outbound gest\u00e3o do engagement da for\u00e7a de trabalho (wem) inbound\" data-tax_industry=\"insurance\" data-tax_region=\"apac\" data-tax_capability=\"outbound|gest\u00e3o do engagement da for\u00e7a de trabalho wem|inbound\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/tokio-marine-management-australasia\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Tokio_Marine.png\"  height=\"240\" width=\"440\" alt=\"Tokio Marine Management Australasia\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Tokio Marine Management Australasia<\/h3><p class=\"cs-title\">\uc120\ub3c4\uc801\uc778 \ud074\ub77c\uc6b0\ub4dc \uae30\uc220\ub85c<br>\ud0c1\uc6d4\ud55c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub294 <br>TOKIO MARINE<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"hospitality travel transportation apac m\u00eddias sociais outbound e-mail ai inbound chat chatbots software para call center nuvem integra\u00e7\u00f5es e aplicativos\" data-tax_industry=\"hospitality|travel|transportation\" data-tax_region=\"apac\" data-tax_capability=\"m\u00eddias sociais|outbound|e-mail|ai|inbound|chat|chatbots|software para call center|nuvem|integra\u00e7\u00f5es e aplicativos\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/singapore-airlines\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Singapore-Airlines.png\"  height=\"240\" width=\"440\" alt=\"Singapore Airlines\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Singapore Airlines<\/h3><p class=\"cs-title\">\uc628\ub77c\uc778 \uc5ec\ud589 \uacbd\ud5d8\uc758 \uac1c\uc778 \ub9de\ucda4\ud654<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"retail apac digital an\u00e1lises e relat\u00f3rios callback inbound software para call center nuvem ferramentas de colabora\u00e7\u00e3o\" data-tax_industry=\"retail\" data-tax_region=\"apac\" data-tax_capability=\"digital|an\u00e1lises e relat\u00f3rios|callback|inbound|software para call center|nuvem|ferramentas de colabora\u00e7\u00e3o\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/atomy\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_atomy.png\"  height=\"240\" width=\"440\" alt=\"Atomy\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Atomy<\/h3><p class=\"cs-title\">\ud074\ub77c\uc6b0\ub4dc\ub85c \uae00\ub85c\ubc8c \uc2dc\uc7a5 \uc9c4\ucd9c \uac00\uc18d\ud654<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"\ud5ec\uc2a4\ucf00\uc5b4 \uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591(apac) ivr (\ub300\ud654\uc2dd \uc74c\uc131 \uc751\ub2f5) \uc6cc\ud06c\ud3ec\uc2a4 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uad00\ub9ac(wem) \uc778\ubc14\uc6b4\ub4dc\" data-tax_industry=\"\ud5ec\uc2a4\ucf00\uc5b4\" data-tax_region=\"\uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591apac\" data-tax_capability=\"ivr \ub300\ud654\uc2dd \uc74c\uc131 \uc751\ub2f5|\uc6cc\ud06c\ud3ec\uc2a4 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uad00\ub9acwem|\uc778\ubc14\uc6b4\ub4dc\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/bupa-australia\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Bupa_Thumbnail.png\"  height=\"240\" width=\"440\" alt=\"Bupa Australia\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Bupa Australia<\/h3><p class=\"cs-title\">\uace0\uac1d \uc911\uc2ec\uc73c\ub85c\uc758 \ud601\uc2e0<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">\uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591(APAC)<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"insurance apac unidade de resposta aud\u00edvel (ura) gest\u00e3o do engagement da for\u00e7a de trabalho (wem) inbound roteamento automatizado ferramentas de colabora\u00e7\u00e3o\" data-tax_industry=\"insurance\" data-tax_region=\"apac\" data-tax_capability=\"unidade de resposta aud\u00edvel ura|gest\u00e3o do engagement da for\u00e7a de trabalho wem|inbound|roteamento automatizado|ferramentas de colabora\u00e7\u00e3o\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/ping-an-insurance\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/57298166-0-ping-an-insurance-lo.svg\"  height=\"48\" width=\"378\" alt=\"Ping An Insurance\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Ping An Insurance<\/h3><p class=\"cs-title\">\ub04a\uae40\uc5c6\ub294 \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8 \uc81c\uacf5<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"col-12 no-results-container not-active align-items-center justify-content-center flex-column text-center py-4\"><h3>No results found.<\/h3><p>Try a different set of filters or keywords.<\/p><\/div><\/div><\/div><div class=\"load-more-container col-md-9 offset-md-3 text-center mt-2\"><a href=\"#\" class=\"btn btn-secondary small load-more-btn\">Load more<\/a><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1638324513662{padding-top: 0px !important;}&#8221;][vc_row][vc_column]<div class=\"btn-container justify-content-center \"><a role=\"button\"  class=\"arrow arrow-primary\" href=\"\/customer-stories\" target=\"\" rel=\"\">\ub354 \ub9ce\uc740 \uace0\uac1d \uc131\uacf5 \uc0ac\ub840 \ubcf4\uae30 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[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; disable_element=&#8221;yes&#8221;][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1537916066778{padding-top: 2em !important;padding-bottom: 2em !important;}&#8221;] Featured customer stories: Great brands doing great things with Genesys Making customer experience a competitive advantage is what great [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-93922","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/93922","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/comments?post=93922"}],"version-history":[{"count":10,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/93922\/revisions"}],"predecessor-version":[{"id":546830,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/93922\/revisions\/546830"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media?parent=93922"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}