{"id":588830,"date":"2025-09-18T21:49:20","date_gmt":"2025-09-19T04:49:20","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=588830"},"modified":"2025-09-18T21:52:41","modified_gmt":"2025-09-19T04:52:41","slug":"responsible-ai","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/ko-kr\/responsible-ai","title":{"rendered":"\ucc45\uc784 \uc788\ub294 AI"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>\ucc45\uc784 \uc788\ub294 \uc778\uacf5\uc9c0\ub2a5\uc73c\ub85c \ucd5c\uc0c1\uc758 \uacbd\ud5d8\uc744 \ub9cc\ub4dc\uc138\uc694<\/h1>\n<p>Genesys Cloud AI\ub294 \ud22c\uba85\ud558\uace0 \uc548\uc804\ud558\uba70 \uacf5\uc815\ud558\uac8c \uc124\uacc4\ub418\uc5b4 \uc724\ub9ac\uc640 \uaddc\uc815\uc744 \uc900\uc218\ud558\uba70 \uace0\uac1d \uacbd\ud5d8 \ud655\uc7a5\uc744 \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n<p>[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"btn btn-primary\" href=\"\/article\/genesys-cloud-ai-ethics\" target=\"\" rel=\"\">\ub3c4\uc6c0\ub9d0 \uc77d\uae30<\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;][vc_single_image image=&#8221;587656&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221; rounded_corners=&#8221;rounded-lg&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-sm-offset-3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">\ucc45\uc784\uac10 \uc788\ub294 \ud601\uc2e0\uc5d0 \ub300\ud55c \uc6b0\ub9ac\uc758 \uc57d\uc18d<\/h2>\n<p style=\"text-align: center;\">Genesys Cloud\u2122 AI\ub294 \ucc45\uc784\uac10\uc744 \uc6b0\uc120\uc73c\ub85c \uc124\uacc4\ub418\uc5c8\uc2b5\ub2c8\ub2e4. AI\uc758 \uac1c\ubc1c\ubd80\ud130 \ubc30\ud3ec\uae4c\uc9c0 \ubaa8\ub4e0 \ub2e8\uacc4\uc5d0 \uac78\uccd0 \ud22c\uba85\uc131, \ucc45\uc784\uc131, \uacf5\uc815\uc131, \uac1c\uc778 \uc815\ubcf4 \ubcf4\ud638 \uac19\uc740 \uc724\ub9ac\uc801 \uc6d0\uce59\uc744 \ubc18\uc601\ud569\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \ubaa9\ud45c\ub294 AI\uac00 \uc704\ud5d8 \uc5c6\uc774 \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\ub3c4\ub85d \ud558\ub294 \uac83\uc785\ub2c8\ub2e4. \uae00\ub85c\ubc8c \ud45c\uc900\uc5d0 \ub9de\ucd98 \uc548\uc804 \uc7a5\uce58\uc640 \uac70\ubc84\ub10c\uc2a4\ub97c \ud1b5\ud574 Genesys\ub294 \uc870\uc9c1\uc774 AI\ub97c \ucc45\uc784\uac10 \uc788\uac8c \ud655\uc7a5\ud558\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1754601656979{background-image: url(https:\/\/www.genesys.com\/media\/section_background-ai-hidef.png?id=587685) !important;}&#8221;][vc_row background_color=&#8221;bgc-glass&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;form-card&#8221;][vc_column width=&#8221;1\/4&#8243; offset=&#8221;vc_col-xs-6&#8243;][vc_single_image image=&#8221;587660&#8243; css=&#8221;&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"text-32\">&#8220;Genesys\ub294 \uc9c0\uc18d \uac00\ub2a5\ud55c \uc804\ub7b5 \uc2e4\ud589\uc5d0 \uc790\ubd80\uc2ec\uc744 \uac00\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uc6b0\ub9ac\uac00 \uc5b4\ub5bb\uac8c \uc774\ub04c\uace0, \ud601\uc2e0\ud558\uace0, \ubd09\uc0ac\ud558\ub294\uc9c0\uc758 \ud575\uc2ec \uc6d0\uce59\uc785\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uc2e0\ub8b0\uc640 \ud22c\uba85\uc131\uc744 \uac15\ud654\ud558\uae30 \uc704\ud574 \ub300\ub2f4\ud55c \uc870\uce58\ub97c \ucde8\ud588\uc2b5\ub2c8\ub2e4. \ud5a5\uc0c1\ub41c AI \uc724\ub9ac \uac00\uc774\ub4dc\ub77c\uc778\uc744 \ubc1c\ud45c\ud558\uace0, \uc804\uc0ac\uc801 \uc704\ud5d8 \uad00\ub9ac \uc704\uc6d0\ud68c\ub97c \uc124\ub9bd\ud588\uc73c\uba70, \uc6b4\uc601 \ud0c4\ub825\uc131\uc5d0 \ub300\ud55c \uac15\ub825\ud55c \uc2e4\uc801\uc744 \uc720\uc9c0\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc870\uce58\ub294 \ubb34\uacb0\uc131 \uc788\uac8c \uc120\ub3c4\ud558\uace0 \uc2e0\ud765 \uae30\uc220\uc744 \ucc45\uc784\uac10 \uc788\uac8c \uc0ac\uc6a9\ud558\ub294 \ub370 \ub300\ud55c \uc6b0\ub9ac\uc758 \uc9c0\uc18d\uc801\uc778 \ucd08\uc810\uc744 \ubc18\uc601\ud569\ub2c8\ub2e4.&#8221;<\/p>\n<p><strong>\ud1a0\ub2c8 \ubca0\uc774\uce20<\/strong><br \/>\n\uc81c\ub124\uc2dc\uc2a4 \ud68c\uc7a5 \uacb8 CEO<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Genesys Cloud AI \ud575\uc2ec \uc6d0\uce59<\/h2>\n<p>\ucc45\uc784\uac10 \uc788\ub294 AI\ub294 \uc724\ub9ac\uc801 \uc124\uacc4\uc640 \ub2a5\ub3d9\uc801 \uac70\ubc84\ub10c\uc2a4\uc5d0 \uae30\ubc18\uc744 \ub450\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub2e4\uc74c 5\uac00\uc9c0 \uc6d0\uce59\uc740 \uc724\ub9ac\uc801\uc774\uace0 \uc548\uc804\ud558\uba70 \uc778\uac04 \uc911\uc2ec\uc801\uc778 \uacb0\uacfc\ub97c \uc9c0\uc6d0\ud558\uae30 \uc704\ud574 AI \uc2dc\uc2a4\ud15c\uc744 \uad6c\ucd95, \uc9c4\ud654 \ubc0f \ubc30\ud3ec\ud558\ub294 \ubc29\ubc95\uc744 \uc54c\ub824\uc90d\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;7\/12&#8243;]<div class=\"btn-container justify-content-end \"><a role=\"button\"  class=\"btn btn-secondary\" href=\"\/article\/genesys-cloud-ai-ethics\" target=\"\" rel=\"\">AI \uc724\ub9ac \uc54c\uc544\ubcf4\uae30<\/a><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>\ucc45\uc784\uac10<\/h3>\n<p>AI\ub294 \uba85\ud655\ud55c \uac10\ub3c5\uc774 \ud544\uc694\ud569\ub2c8\ub2e4. \uac70\ubc84\ub10c\uc2a4, \uc81c\uc5b4 \ubc0f \ud734\uba3c\uc778\ub354\ub8e8\ud504 (human-in-the-loop) \ubcf4\ud638 \uae30\ub2a5\uc744 \ud1b5\ud574 Genesys Cloud\ub97c \uc0ac\uc6a9\ud558\ub294 \uc870\uc9c1\uc740 \uc2dc\uc2a4\ud15c\uc744 \ubaa8\ub2c8\ud130\ub9c1\ud558\uc5ec \uc2dc\uc2a4\ud15c\uc774 \uc758\ub3c4\ud55c \ub300\ub85c \uc791\ub3d9\ud558\ub294\uc9c0 \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>\ubcf4\uc548 \ubc0f \uac1c\uc778 \uc815\ubcf4 \ubcf4\ud638<\/h3>\n<p>Genesys Cloud AI\ub294 \uace0\uac1d \ub370\uc774\ud130\ub97c \ubcf4\ud638\ud558\uae30 \uc704\ud574 \uad6c\ucd95\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ub2f9\uc0ac\uc758 AI\ub294 \ub370\uc774\ud130\ub97c \ucd5c\uc18c\ud55c\uc73c\ub85c \uc0ac\uc6a9\ud558\uace0 \uc2dc\uc2a4\ud15c\uc744 \uaca9\ub9ac\ud558\uba70 \uace0\uac1d \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc5d0\uc11c \uacf5\uc720 \ubaa8\ub378\uc744 \ud6c8\ub828\ud558\uc9c0 \uc54a\ub3c4\ub85d \uc124\uacc4\ub418\uc5c8\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>\ud22c\uba85\uc131<\/h3>\n<p>\uc778\uacf5\uc9c0\ub2a5\uc740 \uc774\ud574\ud558\uace0 \ud1b5\uc81c\ud560 \uc218 \uc788\uc5b4\uc57c \ud569\ub2c8\ub2e4. \uc81c\ud488 \ub0b4 \uc124\uba85\ubd80\ud130 \ub2e4\uc6b4\ub85c\ub4dc \uac00\ub2a5\ud55c \uc81c\ud488 \uce74\ub4dc\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \uace0\uac1d\uc740 AI\uc758 \uc791\ub3d9 \ubc29\uc2dd\uacfc \uc791\ub3d9 \ubc29\uc2dd\uc744 \ud30c\uc545\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>\uacf5\uc815\uc131<\/h3>\n<p>AI\ub294 \ubaa8\ub4e0 \uc0ac\ub78c\uc5d0\uac8c \uc798 \uc791\ub3d9\ud574\uc57c \ud569\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uad50\uc721 \ub370\uc774\ud130\ub97c \uac10\uc0ac\ud558\uace0, \ubaa8\ub378\uc758 \uc218\ud589 \ubc29\uc2dd\uc744 \ud3c9\uac00\ud558\uba70, \ud3b8\uacac\uc744 \uc904\uc774\uace0 \uc9c0\uc5ed\uacfc \ub9e5\ub77d\uc5d0\uc11c \uacf5\uc815\uc131\uc744 \uac1c\uc120\ud558\uae30 \uc704\ud574 \uc5b8\uc5b4 \uc9c0\uc6d0\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \ud655\ub300\ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>\uac70\ubc84\ub10c\uc2a4 \ubc0f \uc9c0\uc18d\uc801\uc778 \uac1c\uc120<\/h3>\n<p>\ucc45\uc784\uac10 \uc788\ub294 AI\ub294 \ubaa9\uc801\uc9c0\uac00 \uc544\ub2cc \uacfc\uc815\uc785\ub2c8\ub2e4. \ub2f9\uc0ac\ub294 AI \uc218\uba85 \uc8fc\uae30 \uc804\ubc18\uc5d0 \uac78\uccd0 \uccb4\uacc4\uc801\uc778 \uc704\ud5d8 \uac80\ud1a0 \ubc0f \ubd80\uc11c \uac04 \uac10\ub3c5\uc744 \uc801\uc6a9\ud558\uc5ec \uc2dc\uc2a4\ud15c\uc744 \uc815\ub82c\ud558\uace0 \ubc1c\uc804\uc2dc\ud0b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;587662&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221; rounded_corners=&#8221;rounded-lg&#8221;][\/vc_column][vc_column width=&#8221;5\/12&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\uc9c0\uc18d \uac00\ub2a5\uc131\uc774 \ud3ec\ud568\ub41c AI \uac1c\ubc1c<\/h2>\n<p>Genesys\uc758 \ucc45\uc784 \uc788\ub294 AI\ub294 \uc9c0\uc18d \uac00\ub2a5\uc131\uacfc \ud568\uaed8\ud569\ub2c8\ub2e4. \ub2f9\uc0ac\uc758 \ub178\ub825\uc740 AI \uac70\ubc84\ub10c\uc2a4\ub97c \uae00\ub85c\ubc8c \ud45c\uc900\uc5d0 \ub9de\ucd94\uace0, \uc5d0\ub108\uc9c0 \uc601\ud5a5\uc744 \uc904\uc774\uba70, \uaddc\ubaa8\uc5d0 \ub530\ub77c \uc724\ub9ac\uc801 \ubc1c\uc804\uc744 \uc6b0\uc120\uc2dc\ud569\ub2c8\ub2e4.<\/p>\n<p>\ub2f9\uc0ac\uc758 \uc9c0\uc18d \uac00\ub2a5\uc131 \ud398\uc774\uc9c0\uc5d0\uc11c \ub2f9\uc0ac\uc758 \uad00\ud589\uacfc \uac00\uc7a5 \ucd5c\uadfc\uc758 Genesys \uc9c0\uc18d \uac00\ub2a5\uc131 \ubcf4\uace0\uc11c\uc5d0 \ub300\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \ud655\uc778\ud558\uc138\uc694.[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"btn btn-secondary\" href=\"\/ko-kr\/company\/sustainability\" target=\"\" rel=\"\">\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_id=&#8221;ai-ethics-board&#8221;][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Genesys AI \uc724\ub9ac \uc704\uc6d0\ud68c \uc18c\uac1c<\/h2>\n<p>\ub2f9\uc0ac\uc758 \ubd80\uc11c \uac04 AI \uc724\ub9ac\uc704\uc6d0\ud68c\ub294 \ucc45\uc784\uac10 \uc788\ub294 AI \ud601\uc2e0\uc744 \ubcf4\uc7a5\ud558\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud569\ub2c8\ub2e4. \uc0ac\uc0dd\ud65c \ubcf4\ud638\uc5d0\uc11c \ud3b8\uacac \uc644\ud654\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 AI \uac1c\ubc1c\uc744 \ub2f9\uc0ac\uc758 \uc724\ub9ac\uc801 \ud45c\uc900\uacfc \uc77c\uce58\uc2dc\ud0b4\uc73c\ub85c\uc368 \uc774\uc0ac\ud68c\ub294 \uc548\uc804\ud558\uace0 \ud22c\uba85\ud558\uba70 \uc778\uac04 \uc911\uc2ec\uc801\uc778 \uc124\uacc4\ub97c \ud1b5\ud574 AI \uae30\ub2a5\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.[\/vc_column_text]<style type='text\/css'>\r #ai-ethics-board .card-body {margin-bottom: 0;}\r <\/style>[\/vc_column][\/vc_row][vc_row r_scrollable=&#8221;yes&#8221; equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/2&#8243;]<div class=\"component card w-100 bgc-lgray vertical text-start nomedia  chevron-only  \" ><div class=\"card-body\"><div class=\"d-flex flex-column h-100\">\n<p class=\"text-28\">&#8220;\ud6cc\ub96d\ud55c AI \uc81c\ud488\uc740 \ud55c\uacc4\ub97c \ub6f0\uc5b4\ub118\uc9c0\ub9cc \uba85\ud655\ud55c \uac00\ub4dc\ub808\uc77c\uc774 \ud544\uc694\ud569\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \uc784\ubb34\ub294 \ub300\ub2f4\ud558\uac8c \uad6c\ucd95\ud558\uace0 \ucc45\uc784\uac10 \uc788\uac8c \uad6c\ucd95\ud558\ub294 \uac83\uc785\ub2c8\ub2e4. \u201d<\/p>\n<div class=\"d-flex gap-1 align-items-center mt-auto\">\n<div class=\"col-2 col-lg-1\"><img decoding=\"async\" src=\"\/media\/quote_headshot_mini-rahul_garg.png\" alt=\"\ub77c\ud6cc \uac00\uadf8\uc758 \uc5bc\uad74 \uc0ac\uc9c4\" \/><\/div>\n<div class=\"col-10 col-lg-11\">\n<p class=\"mb-0\"><strong>\ub77c\ud6cc\uac00\uadf8<\/strong><br \/>\n\ubd80\uc0ac\uc7a5, \uc81c\ud488, AI \ubc0f \uc140\ud504 \uc11c\ube44\uc2a4<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"component card w-100 bgc-lgray vertical text-start nomedia  chevron-only  \" ><div class=\"card-body\"><div class=\"d-flex flex-column h-100\">\n<p class=\"text-28\">\u201cR&amp;D\uc5d0\uc11c \uc18d\ub3c4\ub294 \ud14c\uc774\ube14 \uc2a4\ud14c\uc774\ud06c\uc785\ub2c8\ub2e4. \uc815\ub9d0 \uc911\uc694\ud55c \uac83\uc740 \uc2e0\ub8b0\ub97c \uc5bb\uace0 \ub4b7\ubc1b\uce68\ud560 \uc218 \uc788\ub294 \uacb0\uacfc\ub97c \uc81c\uacf5\ud558\ub294 AI\ub97c \uad6c\ucd95\ud558\ub294 \uac83\uc785\ub2c8\ub2e4. &#8220;<\/p>\n<div class=\"d-flex gap-1 align-items-center mt-auto\">\n<div class=\"col-2 col-lg-1\"><img decoding=\"async\" src=\"\/media\/quote_headshot_mini-joe_smyth.png\" alt=\"joe Smyth\uc758 \uc5bc\uad74 \uc0ac\uc9c4\" \/><\/div>\n<div class=\"col-10 col-lg-11\">\n<p class=\"mb-0\"><strong>Joe Smyth<\/strong><br \/>\nR&amp;D, \ub514\uc9c0\ud138, AI, \uc5ec\uc815 \uad00\ub9ac \ubd80\ubb38 \uc218\uc11d \ubd80\uc0ac\uc7a5<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"component card w-100 bgc-lgray vertical text-start nomedia  chevron-only  \" ><div class=\"card-body\"><div class=\"d-flex flex-column h-100\">\n<p class=\"text-28\">\u201c\uc9c0\uc18d \uac00\ub2a5\uc131\uc740 \uc7a5\uae30\uc801\uc73c\ub85c \uc0dd\uac01\ud558\ub294 \uac83\uc744 \uc758\ubbf8\ud569\ub2c8\ub2e4. AI\ub294 \uc6b0\ub9ac\uac00 \ub0b4\uc77c \uc790\ub791\uc2a4\ub7ec\uc6cc\ud560 \uc624\ub298 \uc120\ud0dd\uc744 \ud568\uc73c\ub85c\uc368 \uc2dc\uc791\ub429\ub2c8\ub2e4. \u201d<\/p>\n<div class=\"d-flex gap-1 align-items-center mt-auto\">\n<div class=\"col-2 col-lg-1\"><img decoding=\"async\" src=\"\/media\/quote_headshot_mini-bridgette_mcadoo.png\" alt=\"bridgette McAdoo\uc758 \uc5bc\uad74 \uc0ac\uc9c4\" \/><\/div>\n<div class=\"col-10 col-lg-11\">\n<p class=\"mb-0\"><strong>\ube0c\ub9ac\uc9d3 \ubca8 \ub9e5\uc544\ub450<\/strong><br \/>\n\uae00\ub85c\ubc8c \uc9c0\uc18d \uac00\ub2a5\uc131 \ucc45\uc784\uc790<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"component card w-100 bgc-lgray vertical text-start nomedia  chevron-only  \" ><div class=\"card-body\"><div class=\"d-flex flex-column h-100\">\n<p class=\"text-28\">\u201cAI\ub294 \uc0ac\ub78c\ub4e4\uc774 \uc2e0\ub8b0\ud560 \ub54c\ub9cc \ud655\uc7a5\ub429\ub2c8\ub2e4. \uc774\ub294 \ud504\ub77c\uc774\ubc84\uc2dc\ub97c \ub514\uc790\uc778, \uc81c\uc791 \ubc0f \uc804\ub2ec \ubc29\uc2dd\uc758 \uc911\uc2ec\uc5d0 \ub450\ub294 \uac83\uc744 \uc758\ubbf8\ud569\ub2c8\ub2e4. &#8220;<\/p>\n<div class=\"d-flex gap-1 align-items-center mt-auto\">\n<div class=\"col-2 col-lg-1\"><img decoding=\"async\" src=\"\/media\/quote_headshot_mini-william_dummett.png\" alt=\"\uc70c\ub9ac\uc5c4 \ub354\ubc0b (William Dummett) \uc758 \ud5e4\ub4dc\uc20d\" \/><\/div>\n<div class=\"col-10 col-lg-11\">\n<p class=\"mb-0\"><strong>William Dummett<\/strong><br \/>\n\ucd5c\uace0 \uac1c\uc778\uc815\ubcf4\ubcf4\ud638\ucc45\uc784\uc790 (CPO) \uacb8 \ubd80\uace0\ubb38<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\ubcf4\ub2e4 \uc2a4\ub9c8\ud2b8\ud55c AI\ub97c \ucc45\uc784\uac10 \uc788\uac8c \uc124\uacc4 \ubc0f \ubc30\ud3ec<\/h2>\n<p>Genesys Cloud\u2122 AI Studio \ubc0f AI \uac00\uc774\ub4dc\ub294 \ud300\uc774 \uc548\uc2ec\ud558\uace0 \uace0\uac1d \uc5ec\uc815\uc744 \uad6c\ucd95, \ubc30\ud3ec \ubc0f \uad00\ub9ac\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \ubaa8\ub4e0 Genesys Cloud AI \uae30\ub2a5\uc740 \ud22c\uba85\uc131, \uc2e0\ub8b0 \ubc0f \uc778\uac04 \uc911\uc2ec\uc758 \uacb0\uacfc\ub97c \ucd5c\uc6b0\uc120\uc73c\ub85c \ud558\ub294 \ucc45\uc784\uac10 \uc788\ub294 \uc124\uacc4\uc5d0 \ub300\ud55c \ub2f9\uc0ac\uc758 \uc57d\uc18d\uc744 \ubc18\uc601\ud569\ub2c8\ub2e4.[\/vc_column_text][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\ub85c\uc6b0 \ucf54\ub4dc AI \uc124\uacc4<\/h3>\n<p>\ud22c\uba85\ud558\uace0 \uc9c1\uad00\uc801\uc778 \ub4dc\ub798\uadf8 \uc564 \ub4dc\ub86d AI \uc6cc\ud06c\ud50c\ub85c\ub85c \uc790\uc5f0\uc2a4\ub7fd\uace0 \ud6a8\uacfc\uc801\uc778 \uace0\uac1d \uacbd\ud5d8\uc744 \ub9cc\ub4dc\uc138\uc694. \ucf54\ub529\uc774 \ud544\uc694\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4.[\/vc_column_text][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\ucc45\uc784\uac10 \uc788\ub294 AI \ud234\ub9c1<\/h3>\n<p>\uacf5\uc815\uc131, \ud22c\uba85\uc131 \ubc0f \ud14c\uc2a4\ud2b8\ub97c \uc704\ud55c \uac00\ub4dc\ub808\uc77c\uc774 \ub0b4\uc7a5\ub418\uc5b4 \uc788\uc5b4 \ud300\uc774 \uc2e0\ub8b0\ub97c \uc190\uc0c1\uc2dc\ud0a4\uc9c0 \uc54a\uace0 \ud601\uc2e0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\ub0b4\uc7a5\ub41c \ub370\uc774\ud130 \uac1c\uc778 \uc815\ubcf4 \ubcf4\ud638<\/h3>\n<p>\uac1c\uc778 \ub370\uc774\ud130\ub294 \uae00\ub85c\ubc8c \uac1c\uc778 \uc815\ubcf4 \ubcf4\ud638 \ud45c\uc900\uc5d0 \ubd80\ud569\ud558\ub294 \uc5d4\ud130\ud504\ub77c\uc774\uc988\uae09 \uc81c\uc5b4\ub97c \ud1b5\ud574 \uae30\ubcf8\uc801\uc73c\ub85c \ubcf4\uc548\uc744 \uc720\uc9c0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\uc9c0\uc18d\uc801\uc778 \ucd5c\uc801\ud654<\/h3>\n<p>AI\ub294 \uc758\ub3c4\ud558\uc9c0 \uc54a\uc740 \ud45c\ub958 \uc5c6\uc774 \uacb0\uacfc\ub97c \uac1c\uc120\ud558\uae30 \uc704\ud574 \uba85\ud655\ud558\uac8c \uc815\uc758\ub41c \uacbd\uacc4 \ub0b4\uc5d0\uc11c \uc2dc\uac04\uc774 \uc9c0\ub0a8\uc5d0 \ub530\ub77c \ud559\uc2b5\ud558\uace0 \uc801\uc751\ud569\ub2c8\ub2e4.[\/vc_column_text]<div class=\"btn-container   vc_custom_1758257549566\"><a role=\"button\"  class=\"btn btn-secondary\" href=\"\/ko-kr\/capabilities\/ai-studio\" target=\"\" rel=\"\">AI \uac00\uc774\ub4dc \uc0b4\ud3b4\ubcf4\uae30<\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;][vc_single_image image=&#8221;587668&#8243; css=&#8221;&#8221; rounded_corners=&#8221;rounded-lg&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\ucc45\uc784\uac10 \uc788\ub294 AI\uc758 \uc7a0\uc7ac\ub825\uc5d0 \ub300\ud574 \uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"related-posts-container next-steps-module w-100\"><div class=\"inner-container scrollable-row-container\"><div class=\"row align-items-stretch gutter-small col-count-4 scrollable-row\"><div class=\"col-12 primary-item grid-item card-col item-image grid_type-blog\"><a class=\"card w-100 h-100 bgc-lgray component-cta-block centered cta-text-end\" href=\"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/deliver-the-next-level-of-experience-with-genesys-cloud-ai-studio-and-ai-guides\"><div class=\"row align-items-stretch image-stack chevron-only card-body\"><div class=\"col-image col-md-5 flex-column justify-content-center img-top-container no-offset\"><img decoding=\"async\" class=\"rounded\" src=\"https:\/\/www.genesys.com\/media\/AI-Guide-Blog-Hero-1071x716-F-e1750784463547.png\" height=\"547\" width=\"818\" alt=\"\"><\/div><div class=\"col-content col-md-7 mt-lg-0\"><div class=\"content-container align-self-start align-self-md-center\"><p class=\"assettag\">Blog<\/p><h3 class=\"item-title\">Genesys Cloud AI Studio\uc640 AI Guides\ub85c \ub9cc\ub4dc\ub294 \uc0c8\ub85c\uc6b4 \ucc28\uc6d0\uc758 \uacbd\ud5d8<\/h3><p class=\"brief-desc text-20 mb-0\">\uc5d0\uc774\uc804\ud2f1 AI\uc758 \uc2dc\ub300\uac00 \uc2dc\uc791\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uae30\uc5c5\uc758 \uc784\uc6d0\uc9c4\ub4e4\uc740 \uc5d0\uc774\uc804\ud2f1 AI\uc758 \uc7a0\uc7ac\ub825\uc5d0 \ub300\ud574 \ub9ce\uc740...<\/p><\/div><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-4 vertical-cards grid-item card-col item-image grid_type-article\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ko-kr\/article\/10-ways-ai-improves-customer-experience\"><div class=\"thumbnail-col thubmnail default-thumb\"><img decoding=\"async\" src=\"\/media\/default-resource-thumb-wave-1.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 1\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Web article<\/p><h3 class=\"item-title h6\">AI\ub85c \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\ub294 10\uac00\uc9c0 \ubc29\ubc95<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-4 vertical-cards grid-item card-col item-image grid_type-article\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ko-kr\/article\/6-reasons-why-genesys-cloud-is-the-platform-you-want\"><div class=\"thumbnail-col thubmnail default-thumb\"><img decoding=\"async\" src=\"\/media\/default-resource-thumb-wave-2.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 2\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Web article<\/p><h3 class=\"item-title h6\">Genesys Cloud\uac00 \uadc0\uc0ac\ub97c \uc704\ud55c \ucd5c\uc801\uc758 \ud50c\ub7ab\ud3fc\uc778 6\uac00\uc9c0 \uc774\uc720<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-4 vertical-cards grid-item card-col item-image grid_type-blog\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/rewriting-the-agile-manifesto-for-ai-in-customer-experience\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/AdobeStock_611434074-1-scaled.jpeg\" height=\"807\" width=\"1440\" alt=\"Digital marketing, creative, new ideas and innovation for business growth, light bulb shape and business icon with network connection, generative ai\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Blog<\/p><h3 class=\"item-title h6\">CX \uc2dc\ub300, AI \uc560\uc790\uc77c \ub9e4\ub2c8\ud398\uc2a4\ud1a0\uc758 \uc7ac\uad6c\uc131<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; content_placement=&#8221;middle&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1754601725720{background-image: url(https:\/\/www.genesys.com\/media\/form_bg-blurry_blobs-hidef.png?id=587688) !important;}&#8221;][vc_row background_color=&#8221;bgc-glass&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;form-card&#8221;][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Genesys Cloud AI \uc2dc\uc791\ud558\uae30<\/h2>\n<p>\uc624\ub298 \ubb38\uc758\ud558\uc5ec Genesys Cloud AI\uac00 \uc5b4\ub5bb\uac8c \uc9c0\ub2a5\uc801\uc774\uace0 \ucc45\uc784\uac10 \uc788\ub294 \uc778\uac04 \uc911\uc2ec\uc758 \uc790\ub3d9\ud654\ub97c \ud1b5\ud574 \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\ub294\uc9c0 \uc54c\uc544\ubcf4\uc138\uc694.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init no-bg-form yesknown yesprefill yespp strict-check\"  data-target=\".thank-you\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Welcome back<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\ubcf8\uc778\uc774 \uc544\ub2c8\uc138\uc694?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"701U0000000UtZl\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/588830\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"page\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"ko-kr\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/588830\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"588830\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"\uc774\uba54\uc77c \uc8fc\uc18c\" placeholder=\"\uc774\uba54\uc77c \uc8fc\uc18c\">\n        <label for=\"fe192\">\uc774\uba54\uc77c \uc8fc\uc18c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"\uc774\ub984\">\n        <label for=\"fe190\">\uc774\ub984<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"\uc131\">\n        <label for=\"fe191\">\uc131<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"\ud734\ub300\ud3f0 \ubc88\ud638\">\n        <label for=\"fe215\">\ud734\ub300\ud3f0 \ubc88\ud638<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">\uc784\uc6d0<\/option><option value=\"VP\">\uace0\uc704 \uacbd\uc601\uc9c4<\/option><option value=\"Director\">\uc784\uc6d0\uae09 \uad00\ub9ac\uc790<\/option><option value=\"Manager\">\uc911\uac04 \uad00\ub9ac\uc790<\/option><option value=\"Principal\">\uc2e4\ubb34\uc790<\/option><option value=\"Engineer \/ Architect\">\uc5d4\uc9c0\ub2c8\uc5b4<\/option><option value=\"Consultant\">\ucee8\uc124\ud134\ud2b8<\/option><option value=\"Analyst\">\uc560\ub110\ub9ac\uc2a4\ud2b8<\/option><option value=\"Partner\">\ud611\ub825\uc0ac \ub2f4\ub2f9\uc790<\/option><option value=\"Staff\">Staff<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe219\">\uc9c1\ubb34<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">\uccad\uad6c<\/option><option value=\"Collections\">\uc218\uae08<\/option><option value=\"Contact Center Management\">\ucee8\ud0dd\uc13c\ud130 \uad00\ub9ac<\/option><option value=\"Customer Experience\">\uace0\uac1d \uacbd\ud5d8<\/option><option value=\"Customer Service\">\uace0\uac1d \uc11c\ube44\uc2a4<\/option><option value=\"Ecommerce\/Digital Channels\">\uc804\uc790 \uc0c1\uac70\ub798\/\ub514\uc9c0\ud138 \ucc44\ub110<\/option><option value=\"Finance\">\uc7ac\ubb34<\/option><option value=\"Human Resources\">\uc778\uc0ac<\/option><option value=\"Influencer\">\uc778\ud50c\ub8e8\uc5b8\uc11c<\/option><option value=\"Information Technology\">\uc815\ubcf4 \uae30\uc220<\/option><option value=\"IT Architecture\">IT \uc544\ud0a4\ud14d\ucc98<\/option><option value=\"IT Infrastructure\">IT \uc778\ud504\ub77c<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">\ub9c8\ucf00\ud305<\/option><option value=\"Operations \/ Process Management\">\uc6b4\uc601\/\ud504\ub85c\uc138\uc2a4 \uad00\ub9ac<\/option><option value=\"Production Management\">\uc0dd\uc0b0 \uad00\ub9ac<\/option><option value=\"Purchasing\">\uad6c\ub9e4<\/option><option value=\"Sales\">\uc601\uc5c5<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe218\">\uc5c5\ubb34 \uc601\uc5ed<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"\ud68c\uc0ac\uba85\">\n        <label for=\"fe193\">\ud68c\uc0ac\uba85<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Country<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">\uc2dc\/\ub3c4<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"\ud68c\uc0ac \uc6f9\uc0ac\uc774\ud2b8 \uc8fc\uc18c\">\n        <label for=\"fe801\">\ud68c\uc0ac \uc6f9\uc0ac\uc774\ud2b8 \uc8fc\uc18c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"\uc9c1\uae09\">\n        <label for=\"fe220\">\uc9c1\uae09<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">\ubc45\ud0b9<\/option><option value=\"Business Services\">\ube44\uc988\ub2c8\uc2a4 \uc11c\ube44\uc2a4(BPO)<\/option><option value=\"Capital Markets\">Capital Markets<\/option><option value=\"Communications\">Communications<\/option><option value=\"Consumer Products\">Consumer Products<\/option><option value=\"Defense & Intelligence\">Defense & Intelligence<\/option><option value=\"Education & Non-Profit\">Education & Non-Profit<\/option><option value=\"Energy & Utilities\">Energy & Utilities<\/option><option value=\"Entertainment\">\uc5d4\ud130\ud14c\uc778\uba3c\ud2b8<\/option><option value=\"Government\">\uc815\ubd80 \uae30\uad00<\/option><option value=\"Insurance\">\ubcf4\ud5d8<\/option><option value=\"Life Sciences\">Life Sciences<\/option><option value=\"Logistics\">Logistics<\/option><option value=\"Manufacturing\">Manufacturing<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Providers<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">\uae30\uc220<\/option><option value=\"Travel & Hospitality\">Travel & Hospitality<\/option><option value=\"Retail Banking\">Retail Banking<\/option><option value=\"Other\">\uae30\ud0c0<\/option>\n        <\/select>\n        <label for=\"fe221\">\uc0b0\uc5c5<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">\ub2e8\uc21c \ub9ac\uc11c\uce58<\/option><option value=\"Gathering business requirements\">\ube44\uc988\ub2c8\uc2a4 \uc694\uad6c \uc0ac\ud56d \uc218\uc9d1<\/option><option value=\"Comparing solutions\">\uc194\ub8e8\uc158 \ube44\uad50<\/option><option value=\"Ready for a conversation\">Genesys \ub2f4\ub2f9\uc790\uc640 \ub300\ud654<\/option>\n        <\/select>\n        <label for=\"fe222\">\uad00\uc2ec\uc815\ub3c4<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1 - 20\uc11d<\/option><option value=\"21-50\">21 - 50\uc11d<\/option><option value=\"51-100\">51 - 100\uc11d<\/option><option value=\"101-300\">101 - 300\uc11d<\/option><option value=\"301-500\">301 - 500\uc11d<\/option><option value=\"501-1000\">501 - 1000\uc11d<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">\ucee8\ud0dd\uc13c\ud130 \uc5c6\uc74c<\/option><option value=\"Don't Know\">\ubaa8\ub984<\/option>\n        <\/select>\n        <label for=\"fe225\">\uc0c1\ub2f4\uc11d \uc218<span class=\"required-asterisk\">*<\/span><\/label>\n    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[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;][vc_single_image image=&#8221;587656&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221; rounded_corners=&#8221;rounded-lg&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-sm-offset-3&#8243;][vc_column_text css=&#8221;&#8221;] \ucc45\uc784\uac10 \uc788\ub294 \ud601\uc2e0\uc5d0 \ub300\ud55c \uc6b0\ub9ac\uc758 \uc57d\uc18d Genesys Cloud\u2122 AI\ub294 \ucc45\uc784\uac10\uc744 \uc6b0\uc120\uc73c\ub85c \uc124\uacc4\ub418\uc5c8\uc2b5\ub2c8\ub2e4. AI\uc758 \uac1c\ubc1c\ubd80\ud130 \ubc30\ud3ec\uae4c\uc9c0 \ubaa8\ub4e0 \ub2e8\uacc4\uc5d0 \uac78\uccd0 \ud22c\uba85\uc131, [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-588830","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/588830","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/comments?post=588830"}],"version-history":[{"count":7,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/588830\/revisions"}],"predecessor-version":[{"id":594342,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/588830\/revisions\/594342"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media?parent=588830"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}