{"id":462863,"date":"2023-01-12T19:13:55","date_gmt":"2023-01-13T03:13:55","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=462863"},"modified":"2025-09-25T00:00:31","modified_gmt":"2025-09-25T07:00:31","slug":"call-center-cloud-migration","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/ko-kr\/solutions\/call-center-cloud-migration","title":{"rendered":"\ucf5c\uc13c\ud130 \ud074\ub77c\uc6b0\ub4dc \ub9c8\uc774\uadf8\ub808\uc774\uc158"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section background_color=&#8221;bgc-navy&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; vib=&#8221;enable&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\">\uac80\uc99d\ub41c \uc628\ud504\ub808\ubbf8\uc2a4 \ucee8\ud0dd\uc13c\ud130 \ub9c8\uc774\uadf8\ub808\uc774\uc158<\/h1>\n<p style=\"text-align: center;\">\uacbd\ud5d8\uacfc \uacc4\ud68d\uc73c\ub85c \ud074\ub77c\uc6b0\ub4dc\ub85c\uc758 \uc804\ud658\uc744 \ub9e4\ub044\ub7fd\uac8c \uc9c4\ud589\ud558\uc138\uc694.<\/p>\n<p>[\/vc_column_text]<div class=\"btn-container justify-content-center \"><a role=\"button\"  class=\"btn btn-primary\" href=\"\/ko-kr\/resources\/migration-kit-make-your-move-to-the-cloud-now\" target=\"\" rel=\"\">\ud22c\uc5b4 \uc2dc\uc791\ud558\uae30<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2>\uace0\uac1d \uae30\ub300\ub97c \ub118\uc5b4\uc11c\ub294 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4<\/h2>\n<p>\uc628\ud504\ub808\ubbf8\uc2a4 \ucee8\ud0dd\uc13c\ud130\ub294 \uadf8\ub3d9\uc548 \uc798 \uc791\ub3d9\ud574 \uc654\uc2b5\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uc5b4\uc81c\uc758 \uc2dc\uc2a4\ud15c\uc740 \ub04a\uc784\uc5c6\uc774 \ubcc0\ud654\ud558\ub294 \uace0\uac1d \uae30\ub300\uc5d0 \ub9de\ucdb0 \uc124\uacc4\ub418\uc9c0 \uc54a\uc558\uc2b5\ub2c8\ub2e4. \uae30\uc874 \uae30\uc220\uc5d0\uc11c \ubc97\uc5b4\ub098\ub294 \uc77c\uc740 \ubc18\ub4dc\uc2dc \ub450\ub835\uae30\ub9cc \ud55c \uac83\uc740 \uc544\ub2d9\ub2c8\ub2e4. \uc62c\ubc14\ub978 \uac00\uc774\ub4dc\ub294 \ub9c8\uc774\uadf8\ub808\uc774\uc158 \uc5ec\uc815\uc744 \ub354 \uc27d\uace0 \uc608\uce21 \uac00\ub2a5\ud558\uac8c \ub9cc\ub4e4\uc5b4 \uc704\ud5d8\uc740 \ud6e8\uc52c \ub0ae\ucd94\uace0 \ube44\uc988\ub2c8\uc2a4 \uac00\uce58 \uc2e4\ud604 \uc18d\ub3c4\ub294 \ube68\ub77c\uc9c0\uac8c \ud569\ub2c8\ub2e4. \ucee8\ud0dd\uc13c\ud130\ub97c \ud074\ub77c\uc6b0\ub4dc\ub85c \uc774\uc804\ud558\ub294 \ub370 Genesys\ub97c \uc2e0\ub8b0\ud558\ub294 \uc774\uc720\uac00 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_video link=&#8221;https:\/\/www.youtube.com\/embed\/OYfwuAdZ4co?rel=0&#8243; css=&#8221;&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<div class=\"text-col\">\n<h2 class=\"h3\" style=\"text-align: center;\">\uba85\ud655\ud55c \ucf5c\uc13c\ud130 \ub9c8\uc774\uadf8\ub808\uc774\uc158 \uccad\uc0ac\uc9c4\uc744 \ud655\uc778\ud574\ubcf4\uc138\uc694<\/h2>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h3 class=\"h5\" style=\"text-align: center;\">\ub9ac\uc2a4\ud06c\uc640 \ubcf5\uc7a1\uc131\uc744 \uc904\uc774\uc138\uc694<\/h3>\n<p style=\"text-align: center;\">\uace0\uc720\ud55c \uc694\uad6c\uc0ac\ud56d\uc5d0 \ub9de\ucd98 \uac80\uc99d\ub41c \ub9c8\uc774\uadf8\ub808\uc774\uc158 \ubc29\ubc95\ub860\uc73c\ub85c \uc704\ud5d8\uc744 \ucd5c\uc18c\ud654\ud558\uace0, \ud2b9\ubcc4 \ud61c\ud0dd\uacfc \uc778\uc7ac\ub97c \uc591\uc131\ud558\uae30 \uc704\ud55c \uae30\uc220 \uc7a5\ud559\uae08\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \ub610\ud55c \ube44\uc6a9 \ubd80\ub2f4 \uc5c6\ub294 \ud3c9\uac00 \uc6cc\ud06c\uc20d\uc73c\ub85c \uc27d\uac8c \uc2dc\uc791\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\" style=\"text-align: center;\">\uac00\uce58\ub97c \uc2e0\uc18d\ud558\uac8c \uc2e4\ud604\ud558\uae30<\/h3>\n<p style=\"text-align: center;\">\ud575\uc2ec \ucee8\ud0dd\uc13c\ud130 \uae30\ub2a5\uc758 \ub9c8\uc774\uadf8\ub808\uc774\uc158\uc744 \uba3c\uc800 \uc131\uacf5\uc801\uc73c\ub85c \uc218\ud589\ud558\uba74, \uc11c\ub85c \ub2e4\ub978 \uc2dc\uc2a4\ud15c, \ucc44\ub110 \ubc0f \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uace0 \ub2e8\uc21c\ud654\ud569\ub2c8\ub2e4. \uccab\ub0a0\ubd80\ud130 \ube44\uc6a9 \uc808\uac10\uacfc \uc131\ub2a5 \uc9c0\ud45c\uc758 \ud5a5\uc0c1\uc744 \ud655\uc778\ud560 \uc218 \uc788\uc73c\uba70, \ud601\uc2e0\uc758 \uae30\ubc18\uc744 \ub9c8\ub828\ud569\ub2c8\ub2e4.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h3 class=\"h5\" style=\"text-align: center;\">\ub9de\ucda4\ud615 \uacc4\ud68d\uc744 \uc218\ub9bd\ud558\uc138\uc694<\/h3>\n<p style=\"text-align: center;\">\ud568\uaed8 \ud604\uc2e4\uc801\uc778 \ub9c8\uc774\uadf8\ub808\uc774\uc158 \uc804\ub7b5\uc744 \uc815\uc758\ud569\ub2c8\ub2e4. \uac01 \uc774\ud589 \ub2e8\uacc4\uac00 \uc5b4\ub5bb\uac8c \uad6c\uc131\ub418\ub294\uc9c0 \uc0c1\uc138\ud788 \ub2f4\uae34 \ub9de\ucda4\ud615 \uacc4\ud68d\uc744 \ubc1b\uac8c \ub418\uba70, \ub77c\uc6b0\ud305, \ubcc0\ud654 \uad00\ub9ac, \ubcf4\uace0 \uc5f0\uc18d\uc131\uc744 \uc704\ud55c \uae30\uc220\uc5d0 \ud2b9\ud788 \uc8fc\uc758\ub97c \uae30\uc6b8\uc5ec \ubc18\uc601\ud569\ub2c8\ub2e4.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text el_class=&#8221;mb-2&#8243;]<\/p>\n<h2 class=\"h3\" style=\"text-align: center;\">\u00a0Genesys\uc640 \ud568\uaed8 \ucc28\uc774\ub97c \uc9c1\uc811 \uccb4\ud5d8\ud574\ubcf4\uc138\uc694<\/h2>\n<p style=\"text-align: center;\">\ub9c8\uc774\uadf8\ub808\uc774\uc158 \uc5ec\uc815\uc740 \ub2e8\uc21c \uac70\ub798\uac00 \uc544\ub2cc \uc2e0\ub8b0 \uad00\uacc4\uc5d0 \uad00\ud55c \uac83\uc774\uc57c \ud569\ub2c8\ub2e4.<\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"text-col\">\n<h3 class=\"h4\" style=\"text-align: left;\">\uc0ac\uc6a9 \uc989\uc2dc \uc2e4\ud604\ub418\ub294 \uac00\uce58<\/h3>\n<p style=\"text-align: left;\">\ube44\uc988\ub2c8\uc2a4 \uc131\uacfc\uc5d0 \uc9d1\uc911\ud558\uc138\uc694. \uc720\uc9c0\ubcf4\uc218, \uc9c0\uc6d0 \ubc0f \ud1b5\ud569 \ube44\uc6a9\uc744 \uc99d\uac00\uc2dc\ud0a4\ub294 \uc2dc\uc2a4\ud15c\uc744 \ud558\ub098\ub85c \ud1b5\ud569\ud569\ub2c8\ub2e4. \ud558\ub098\uc758 \uc560\ud50c\ub9ac\ucf00\uc774\uc158, \ud558\ub098\uc758 \uad00\ub9ac \ud3ec\uc778\ud2b8, \uadf8\ub9ac\uace0 \ud1b5\ud569\ub41c \ub370\uc774\ud130\uc640 \ub9ac\ud3ec\ud305\uc73c\ub85c \uc778\ud504\ub77c\ub97c \ub2e8\uc21c\ud654\ud569\ub2c8\ub2e4. \uccab\ub0a0\ubd80\ud130 \ube44\uc6a9 \uc808\uac10\uacfc KPI \ud5a5\uc0c1\uc744 \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h3 class=\"h4\" style=\"text-align: left;\">\uac80\uc99d\ub41c \ud504\ub85c\uc138\uc2a4<\/h3>\n<p style=\"text-align: left;\">ROI\ub85c \uc785\uc99d\ub418\uace0 \uac04\ub2e8\ud558\uba70 \ucc98\ubc29\uc801 \ub9c8\uc774\uadf8\ub808\uc774\uc158 \uc811\uadfc\ubc95\uc73c\ub85c \ud604\uc0ac\uc6a9 \uc0ac\ub840\uc5d0 \ub9de\ucd98 \uc194\ub8e8\uc158\uc744 \uad6c\ud604\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\ub7f0 \ub2e4\uc74c \ubaa8\ub4e0 \uac83\uc744 \ud55c\uaebc\ubc88\uc5d0 \ud558\ub824 \ud558\uc9c0 \ub9d0\uace0 \uc560\uc790\uc77c\ud558\uace0 \ub2e8\uacc4\uc801\uc778 \uc81c\uacf5 \ubc29\uc2dd\uc73c\ub85c \uc801\uc6a9\ud558\uc2ed\uc2dc\uc624.<\/p>\n<h3 class=\"h4\" style=\"text-align: left;\">\uc2e0\uc18d\ud55c \ud074\ub77c\uc6b0\ub4dc\ub85c \uc804\ud658<\/h3>\n<p style=\"text-align: left;\">Genesys Cloud\ub294 \ud37c\ube14\ub9ad \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18\uc758 \ub9c8\uc774\ud06c\ub85c\uc11c\ube44\uc2a4 \uc544\ud0a4\ud14d\ucc98\ub85c \uad6c\ucd95\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. \uc628\ud504\ub808\ubbf8\uc2a4 \uad6c\ub3c5, \ud558\uc774\ube0c\ub9ac\ub4dc \ub610\ub294 \ud074\ub77c\uc6b0\ub4dc \uc11c\ube44\uc2a4\uac00 \uacb0\ud569\ub41c \uc628\ud504\ub808\ubbf8\uc2a4 \ud658\uacbd\uc5d0\uc11c \ud074\ub77c\uc6b0\ub4dc\ub85c\uc758 \uc5ec\uc815\uc744 \uc124\uacc4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ubaa8\ub4e0 \uc870\uc9c1\uc5d0 \uac80\uc99d\ub41c \ud074\ub77c\uc6b0\ub4dc \uc635\uc158\uc774 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h3 class=\"h4\" style=\"text-align: left;\">\uc9c0\uc18d\uc801\uc778 \uac00\uc774\ub4dc\uc640 \uc11c\ube44\uc2a4<\/h3>\n<p style=\"text-align: left;\">\uc804\ud658 \uc5ec\uc815\uc740 Go-Live \ud589\uc0ac\ub85c \ub05d\ub098\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \uae30\ub300\ud558\ub294 \uacb0\uacfc\ub97c \uc5bb\uc744 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc18d\uc801\uc778 \uac00\uc774\ub4dc\uc640 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=&#8221;special-logo&#8221;][vc_row][vc_column]<div class=\"cqc-container h-100\"><a class=\"cqc-body h-100 horizontal\" href=\"\/collateral\/quenching-their-customers-thirst-for-better-support-the-coca-cola-business-services-story\" target=\"\" rel=\"\"><div class=\"logo p-0\">\n                <img decoding=\"async\" width=\"380\" height=\"380\" src=\"https:\/\/www.genesys.com\/media\/coca-cola-bottlers_logo.svg\" class=\"logo shadowed-lg\" alt=\"\"><\/div><div class=\"details rounded shadow-lg bgc-white \"><blockquote class=\"ko-kr\"><p>\uc6b0\ub9ac\ub294 \uc9c4\uc815\ud55c \ud30c\ud2b8\ub108\uc2ed\uc744 \uad6c\ucd95\ud558\ub294 \ub370 \uc9d1\uc911\ud558\uace0 \uc2f6\uc5c8\uace0, \ub2e8\uc9c0 \ub2e4\uc74c\uc758 \ucd5c\uc2e0 \uae30\ub2a5\uc774\ub098 \uae30\ub2a5\ub9cc\uc744 \ud314\uc544\ub118\uae30\ub294 \ubca4\ub354\uc640\uc758 \uc0c1\ud669\uc5d0 \ucc98\ud558\uace0 \uc2f6\uc9c0 \uc54a\uc558\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc Genesys\ub294 \uc6b0\ub9ac\uc640 \uc9c4\uc815\ud55c \ud30c\ud2b8\ub108\uac00 \ub418\uc5b4 \ube44\uc988\ub2c8\uc2a4 \uacc4\ud68d\uc744 \uc2e4\ud589\ud558\uace0, \uacb0\uacfc\ub97c \ub2ec\uc131\ud558\uba70, \uc6b0\ub9ac\uc758 \uc6b0\uc120\uc21c\uc704\ub97c \uc9c0\ucf1c\uc8fc\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<\/blockquote><p class=\"attribution mb-1\"> \u2014 Nicole Thomas, AVP, \ubd81\ubbf8 \ucf54\uce74\ucf5c\ub77c \ube44\uc988\ub2c8\uc2a4 \uc11c\ube44\uc2a4<\/p><div class=\"btn btn-primary\">\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/div><\/div><\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h2 class=\"h3\" style=\"text-align: center;\">\uace0\uac1d\uc740 \uc5b4\ub5bb\uac8c \uc0dd\uac01\ud558\uace0 \uc788\uc744\uae4c\uc694?<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h3 class=\"h5\">\ud074\ub77c\uc6b0\ub4dc<\/h3>\n<p>\uc774\uc81c \uc18c\ud504\ud2b8\uc6e8\uc5b4 \ub9b4\ub9ac\uc2a4\ub098 \uc11c\ubc84 \uc5c5\uadf8\ub808\uc774\ub4dc\ub97c \uc704\ud574 2\ub144\uc774\ub098 \uae30\ub2e4\ub9b4 \ud544\uc694\uac00 \uc5c6\uc2b5\ub2c8\ub2e4. \ud544\uc694\ud560 \ub54c \uc0c8\ub85c\uc6b4 \uae30\ub2a5\uc744 \uac04\ub2e8\ud788 \ucf1c\uace0 \uc62c\ubc14\ub978 \ubc29\uc2dd\uc73c\ub85c \ud65c\uc6a9\ud560 \uc218 \uc788\ub294 \uac83\uc740 \ud070 \ud328\ub7ec\ub2e4\uc784 \uc804\ud658\uc785\ub2c8\ub2e4. Genesys Cloud\uac00 \uc6b0\ub9ac\uc5d0\uac8c \uac8c\uc784 \uccb4\uc778\uc800\uc774\uba70, \uc9c0\uc18d\uc801\uc73c\ub85c \uc0c8\ub85c\uc6b4 \uae30\ub2a5\uc744 \uc81c\uacf5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><strong>Jason Lock<\/strong>,<br \/>\nHead of Contact Centers for <a href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/westpac-new-zealand\">Westpac NZ<\/a>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h3 class=\"h5\">\ud601\uc2e0<\/h3>\n<p>\u201c\uae30\uc220\uc740 \ud601\uc2e0\uc744 \uc8fc\ub3c4\ud558\ub294 \uac83\uc5d0 \uadf8\uce58\uc9c0 \uc54a\uace0, \ube44\uc988\ub2c8\uc2a4 \uc804\ub7b5\ub3c4 \uc774\ub055\ub2c8\ub2e4. \uc6b0\ub9ac\uac00 \uc120\ud0dd\ud558\ub294 \uae30\uc220 \ud50c\ub7ab\ud3fc\uc740 \uc804\ub7b5\uc801\uc774\uace0 \uc911\uc694\ud55c \uc5ed\ud560\uc744 \ud558\uba70, \uc18c\ube44\uc790\uc640 \ud310\ub9e4\uc790\ub97c \uc704\ud55c \uc0c8\ub85c\uc6b4 \uc11c\ube44\uc2a4\uc640 \uae30\ub2a5\uc73c\ub85c \uc9c0\uc18d\uc801\uc73c\ub85c \ud601\uc2e0\ud558\ub3c4\ub85d \ub3d5\ub294 \ud575\uc2ec \uc804\ub7b5\uc801 \ud50c\ub7ab\ud3fc \uacf5\uae09\uc790\ub85c Genesys\ub97c \uae30\ub300\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.\u201d<br \/>\n<strong> Brad Strock <\/strong>,<br \/>\nCIO, <a href=\"https:\/\/www.genesys.com\/customer-stories\/paypal\">PayPal<\/a>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\" style=\"text-align: left;\">\uc758\uc9c0\ud560 \uc218 \uc788\ub294 \ud30c\ud2b8\ub108<\/h3>\n<p>\u201cGenesys\ub294 \uc6b0\ub9ac\uc758 \ube44\uc988\ub2c8\uc2a4\ub97c \ub204\uad6c\ubcf4\ub2e4 \uc798 \uc774\ud574\ud588\uace0, \uace0\uac1d\uc744 \uae30\uc058\uac8c \ud558\ub824\uba74 \ubb34\uc5c7\uc774 \ud544\uc694\ud55c\uc9c0 \uc815\ud655\ud788 \ud30c\uc545\ud588\uc2b5\ub2c8\ub2e4. \ubc30\ub824\uac00 \uc788\uc5b4 Genesys\uac00 \uc9c4\uc815\ud55c, \uc7a5\uae30 \ud30c\ud2b8\ub108\uc784\uc744 \uae68\ub2eb\uac8c \ud574\uc8fc\uc5c8\uc2b5\ub2c8\ub2e4.\u201d<br \/>\n<strong> Ian Roberts <\/strong>,<br \/>\nOperations Leader, <a href=\"https:\/\/www.genesys.com\/customer-stories\/quicken\">Quicken<\/a> Customer Care[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h3 class=\"h5\">\uc634\ub2c8\ucc44\ub110<\/h3>\n<p>\u201c\uc774\uac83\uc740 \uc81c\uac00 \uc0c1\uc0c1\ud560 \uc218 \uc788\uc5c8\ub358 \ucd5c\uace0\uc758 \ucee8\ud0dd\uc13c\ud130\uc785\ub2c8\ub2e4. \uc804 \uc138\uacc4 Vodafone \ucee8\ud0dd\uc13c\ud130 \uc911 1\uc704\ub85c \uc120\uc815\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ub610\ud55c \uc6b0\ub9ac\uac00 \uac1c\ubc1c\ud55c \uc0c8\ub85c\uc6b4 \ud601\uc2e0 \ucc44\ub110\ub85c \uc55e\uc73c\ub85c \ub354 \ub9ce\uc740 \uac83\uc774 \uc62c \uac83\uc784\uc744 \uc54c\uace0 \uc788\uc2b5\ub2c8\ub2e4.\u201d<br \/>\n<strong> J\u00f6rg Knoop <\/strong>,<br \/>\n\ucee8\ud0dd\uc13c\ud130 \ubc0f \ud154\ub808\uc138\uc77c\uc988 \ucc45\uc784\uc790, <a href=\"https:\/\/www.genesys.com\/customer-stories\/vodafone\">Vodafone<\/a>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h3 class=\"h5\">\ub77c\uc6b0\ud305<\/h3>\n<p>\u201cGenesys Cloud\ub97c \uc0ac\uc6a9\ud558\uba74 \ub300\uae30\uc5f4\uc744 \uc81c\uc5b4\ud558\uace0 \ub9ac\uc18c\uc2a4\ub97c \uc7ac\ubc30\uce58\ud558\ub294 \uc77c\uc774 \ud6e8\uc52c \uc26c\uc6cc\uc9d1\ub2c8\ub2e4. \uace0\uac1d\uc774 \ubb38\uc758\ud560 \ub54c\ub9c8\ub2e4 \uc800\ud76c \uc0c1\ub2f4\uc6d0\uc740 \uc790\ub3d9\uc73c\ub85c \uadf8\ub4e4\uc758 \uc804\uccb4 \uc774\ub825\uc744 \ud655\uc778\ud569\ub2c8\ub2e4. \ub530\ub77c\uc11c \ub354 \ub098\uc740 \uc815\ubcf4, \ub354 \ube60\ub978 \uc11c\ube44\uc2a4, \uadf8\ub9ac\uace0 \uc6b0\uc218\ud55c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\u201d<br \/>\n<strong> Lene Strengelsrud <\/strong>,<br \/>\nHead of Communication Center, <a href=\"https:\/\/www.genesys.com\/customer-stories\/lowell-norway\">Lowell Norway<\/a>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h3 class=\"h5\">\ub9ac\ud3ec\ud305 \ubc0f \ubcf4\uace0<\/h3>\n<p>\u201c\uc131\uacf5\uc758 \ud070 \uc5f4\uc1e0 \uc911 \ud558\ub098\ub294 \ube44\uc988\ub2c8\uc2a4\ub97c \uc804\ud600 \ub2e4\ub978 \ucc28\uc6d0\uc5d0\uc11c \uad00\ub9ac\ud558\uace0 \uce21\uc815\ud560 \uc218 \uc788\ub294 \ub2a5\ub825\uc774\uc5c8\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uc774\uc804\ubcf4\ub2e4 \ud6e8\uc52c \ub354 \ub9ce\uc740 \uc778\uc0ac\uc774\ud2b8\ub97c \uc190\uc27d\uac8c \uc5bb\uace0 \uc788\uc73c\uba70, \uadf8\uac83\uc774 \uace0\uac1d \uacbd\ud5d8 \uad00\ub9ac\uc5d0 \ub3c4\uc6c0\uc744 \uc90d\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uc9d1\ucc29\ud558\ub294 \uc870\uc9c1\uc774\ubbc0\ub85c \uadf8 \uacbd\ud5d8\ub4e4\uc774 \uc6b0\ub9ac\uc5d0\uac8c \ub9e4\uc6b0 \uc911\uc694\ud569\ub2c8\ub2e4.\u201d<\/p>\n<p><strong> Dwayne Calder <\/strong>, \uc0c1\ubb34 \uc774\uc0ac, \uc778\uc0ac\uc774\ud2b8 \ubc0f Enablement, <a href=\"https:\/\/www.genesys.com\/customer-stories\/atb-financial\">ATB Financial<\/a>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">\ucf5c\uc13c\ud130 \ub9c8\uc774\uadf8\ub808\uc774\uc158 \ub9ac\uc18c\uc2a4<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"related-posts-container next-steps-module w-100\"><div class=\"inner-container scrollable-row-container\"><div class=\"row align-items-stretch gutter-small col-count-3 scrollable-row\"><div class=\"col-md-4 vertical-cards grid-item card-col item-image grid_type-webinars\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ko-kr\/webinars\/aia-life-insurance-2022\"><div class=\"thumbnail-col thubmnail default-thumb\"><img decoding=\"async\" src=\"\/media\/default-resource-thumb-wave-1.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 1\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Webinar<\/p><h3 class=\"item-title h6\">\ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130\ub85c\uc758 \ub9c8\uc774\uadf8\ub808\uc774\uc158 \uc5ec\uc815 \u2013 AIA \uc0dd\uba85 \uc0ac\ub840<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-4 vertical-cards grid-item card-col item-image grid_type-resources\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ko-kr\/resources\/six-stories-of-successful-cloud-migrations\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Thumbnail-11.png\" height=\"481\" width=\"880\" alt=\"Thumbnail\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Ebook<\/p><h3 class=\"item-title h6\">6\uac00\uc9c0 \ud074\ub77c\uc6b0\ub4dc \ub9c8\uc774\uadf8\ub808\uc774\uc158 \uc131\uacf5 \uc0ac\ub840<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-4 vertical-cards grid-item card-col item-image grid_type-campaigns\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ko-kr\/campaign\/aicc-innovation-and-strategies-for-complying-with-domestic-cloud-regulations\"><div class=\"thumbnail-col thubmnail default-thumb\"><img decoding=\"async\" src=\"\/media\/default-resource-thumb-wave-2.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 2\"><\/div><div class=\"card-body text-col\"><h3 class=\"item-title h6\">AI \ucee8\ud0dd\uc13c\ud130 \ud601\uc2e0\uacfc \uad6d\ub0b4 \ud074\ub77c\uc6b0\ub4dc \uaddc\uc81c \uc900\uc218 \uc804\ub7b5 \ub300\uc751 \ubc29\uc548<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<h2 class=\"h3\" style=\"text-align: center;\">\ub9c8\uc774\uadf8\ub808\uc774\uc158 \uc5ec\uc815\uc744 \ubbf8\ub9ac \ud655\uc778\ud574 \ubcf4\uc138\uc694<\/h2>\n<p style=\"text-align: center;\">\uc804\ud658\uc740 \uae30\ud68c\uc785\ub2c8\ub2e4. \ub9c8\uc774\uadf8\ub808\uc774\uc158 \uc5ec\uc815\uc774 \uc5b4\ub5bb\uac8c \ud3bc\uccd0\uc9c8\uc9c0 \ud655\uc778\ud558\uace0, \uae30\uc874 \ucee8\ud0dd\uc13c\ud130\uc758 \uae30\uc220 \uac1c\ud3b8\uc774 \ubaa8\ub4e0 \uc21c\uac04\uc758 \uac00\uce58\ub97c \ub192\uc5ec \uc8fc\ub294 \ubc29\ubc95\uc744 \uc54c\uc544\ubcf4\uc138\uc694. \uc6d0\ud65c\ud55c \uc6b4\uc601\uacfc \uce21\uc815 \uac00\ub2a5\ud55c \uacb0\uacfc\ub97c \ubcf4\uc7a5\ud558\ub294 \uac80\uc99d\ub41c \ud504\ub85c\uc138\uc2a4\ub97c \uc5bb\uc73c\uc2e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ubb34\ub8cc \ud3c9\uac00\ub85c \uc2dc\uc791\ud558\ub294 \uc77c\uc740 \uc0dd\uac01\ubcf4\ub2e4 \ud6e8\uc52c \uc27d\uc2b5\ub2c8\ub2e4. \ub354 \uc790\uc138\ud788 \uc54c\uc544\ubcf4\ub824\uba74 \ud22c\uc5b4\ub97c \uc774\uc6a9\ud574 \ubcf4\uc138\uc694.<\/p>\n<p>[\/vc_column_text]<div class=\"btn-container justify-content-center \"><a role=\"button\"  class=\"btn btn-primary\" href=\"https:\/\/www.genesys.com\/ko-kr\/campaign\/genesys-cloud-guided-tour\" target=\"\" rel=\"\">\ud22c\uc5b4 \uc2dc\uc791\ud558\uae30<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section background_color=&#8221;bgc-navy&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; vib=&#8221;enable&#8221;][vc_row][vc_column][vc_column_text] \uac80\uc99d\ub41c \uc628\ud504\ub808\ubbf8\uc2a4 \ucee8\ud0dd\uc13c\ud130 \ub9c8\uc774\uadf8\ub808\uc774\uc158 \uacbd\ud5d8\uacfc \uacc4\ud68d\uc73c\ub85c \ud074\ub77c\uc6b0\ub4dc\ub85c\uc758 \uc804\ud658\uc744 \ub9e4\ub044\ub7fd\uac8c \uc9c4\ud589\ud558\uc138\uc694. [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text] \uace0\uac1d \uae30\ub300\ub97c \ub118\uc5b4\uc11c\ub294 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4 \uc628\ud504\ub808\ubbf8\uc2a4 \ucee8\ud0dd\uc13c\ud130\ub294 \uadf8\ub3d9\uc548 \uc798 \uc791\ub3d9\ud574 \uc654\uc2b5\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uc5b4\uc81c\uc758 \uc2dc\uc2a4\ud15c\uc740 \ub04a\uc784\uc5c6\uc774 \ubcc0\ud654\ud558\ub294 \uace0\uac1d \uae30\ub300\uc5d0 \ub9de\ucdb0 \uc124\uacc4\ub418\uc9c0 \uc54a\uc558\uc2b5\ub2c8\ub2e4. \uae30\uc874 \uae30\uc220\uc5d0\uc11c \ubc97\uc5b4\ub098\ub294 \uc77c\uc740 \ubc18\ub4dc\uc2dc \ub450\ub835\uae30\ub9cc \ud55c \uac83\uc740 \uc544\ub2d9\ub2c8\ub2e4. \uc62c\ubc14\ub978 \uac00\uc774\ub4dc\ub294 \ub9c8\uc774\uadf8\ub808\uc774\uc158 \uc5ec\uc815\uc744 \ub354 \uc27d\uace0 \uc608\uce21 [&hellip;]<\/p>\n","protected":false},"author":952,"featured_media":0,"parent":412592,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-462863","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/462863","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/users\/952"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/comments?post=462863"}],"version-history":[{"count":19,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/462863\/revisions"}],"predecessor-version":[{"id":595303,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/462863\/revisions\/595303"}],"up":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/412592"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media?parent=462863"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}