{"id":462259,"date":"2018-04-13T03:14:21","date_gmt":"2018-04-13T03:14:21","guid":{"rendered":"https:\/\/www.genesys.com\/%ea%b3%a0%ea%b0%9d-%ec%84%b1%ea%b3%b5"},"modified":"2026-09-11T04:56:13","modified_gmt":"2026-09-11T11:56:13","slug":"customer-success","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/ko-kr\/customer-success","title":{"rendered":"\uace0\uac1d \uc131\uacf5"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%5D&#8221; vib=&#8221;enable&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;7\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>\uc5d0\uc774\uc804\ud2f1 \uc2dc\ub300\uc758 \uace0\uac1d \uc131\uacf5<\/h1>\n<p>[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"btn btn-primary\" href=\"\/ko-kr\/contact-us\" target=\"\" rel=\"\">\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/a><\/div>[\/vc_column][vc_column width=&#8221;5\/12&#8243;][vc_single_image image=&#8221;549487&#8243; css=&#8221;&#8221; si_alt_text=&#8221;\ucc45\uc0c1 \uc55e\uc5d0\uc11c \uc548\uacbd\uc744 \uc4f0\uace0 \ubbf8\uc18c\ub97c \uc9c0\uc73c\uba70 \ub178\ud2b8\ubd81 \uc791\uc5c5 \ubc0f \ub178\ud2b8 \ud544\uae30\ub97c \ud558\uace0 \uc788\ub294 \ubc31\ubc1c\uc758 \ub0a8\uc131&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3 text-balance\" style=\"text-align: center;\">\uc9c0\uc18d\uc801\uc778 \uac00\uce58 \uc2e4\ud604\uc744 \uc704\ud55c \ub4e0\ub4e0\ud55c \ud30c\ud2b8\ub108<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column offset=&#8221;vc_col-md-offset-3 vc_col-md-6&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p dir=\"ltr\" style=\"text-align: center;\">\uadc0\uc0ac\uc758 \uace0\uac1d \uc131\uacf5 \uc5ec\uc815\uc740 Genesys\uc640 \ud30c\ud2b8\ub108\uac00 \ub418\ub294 \ubc14\ub85c \uadf8 \uc21c\uac04\ubd80\ud130 \uc2dc\uc791\ub429\ub2c8\ub2e4. \uc628\ubcf4\ub529\ubd80\ud130 \ub3c4\uc785, \ucd5c\uc801\ud654 \ubc0f \uc131\uc7a5\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0, Genesys\ub294 \uadc0\uc0ac\uac00 \uac00\uce58 \ucc3d\ucd9c \uc2dc\uac04\uc744 \uc55e\ub2f9\uae30\uace0 \ud300\uc774 \uac00\uc7a5 \uc911\uc694\ud55c \ube44\uc988\ub2c8\uc2a4 \uc131\uacfc\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \ud56d\uc0c1 \ud568\uaed8\ud569\ub2c8\ub2e4.\u200b<\/p>\n<p dir=\"ltr\" style=\"text-align: center;\">Genesys Customer Success\ub294 \uc870\uc9c1\uc758 \ube44\uc988\ub2c8\uc2a4 \ubc1c\uc804\uc5d0 \ub9de\ucdb0 \uc778\uacf5\uc9c0\ub2a5(AI) \ubc0f \uacbd\ud5d8 \ud601\uc2e0\uc744 \uac00\uc18d\ud654\ud558\ub294 \uc9c0\uc18d\uc801\uc778 \uac00\uc774\ub4dc\uc640 \ud504\ub85c\uadf8\ub7a8, \ub9ac\uc18c\uc2a4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uadc0\uc0ac\uc758 \ud22c\uc790\uac00 \ub354 \ub098\uc740 \uacbd\ud5d8, \uce21\uc815 \uac00\ub2a5\ud55c \uc131\uacfc, \uc7a5\uae30\uc801\uc778 \uc131\uc7a5\uc73c\ub85c \uc5f0\uacb0\ub418\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: center;\">2,000+<\/h3>\n<p style=\"text-align: center;\">\uace0\uac1d \uc5ec\uc815\uc744 \uc548\ub0b4\ud558\ub294 \uae00\ub85c\ubc8c \uc804\ubb38\uac00 \uc218<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: center;\">&gt;120%<\/h3>\n<p style=\"text-align: center;\">Genesys Cloud\u2122 \uc720\uc9c0\uc728<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: center;\">200\ub9cc+<\/h3>\n<p style=\"text-align: center;\">Genesys Cloud \uc804\uccb4 \uc0ac\uc6a9\uc790 \uc218<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column offset=&#8221;vc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-1 vc_col-md-10&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3 text-balance\" style=\"text-align: center;\">Genesys Customer Success \ud61c\ud0dd<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\uace0\uac1d \uc131\uacf5 \uad00\ub9ac\uc790<\/h3>\n<p><span style=\"font-weight: 300;\">\uc870\uc9c1\uc758 \ubaa9\ud45c, \ub3c4\uc785 \uc6b0\uc120\uc21c\uc704, \uc131\uacf5 \ub9c8\uc77c\uc2a4\ud1a4\uc774 \uae34\ubc00\ud558\uac8c \uc5f0\uacc4\ub418\ub3c4\ub85d \uc548\ub0b4\ud569\ub2c8\ub2e4.<\/span><br \/>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\uacbd\ud5d8 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158 \uacc4\ud68d<\/h3>\n<p><span style=\"font-weight: 300;\">\ub85c\ub4dc\ub9f5 \uae30\ubc18\uc758 \uc811\uadfc \ubc29\uc2dd\uc744 \ud1b5\ud574 \uc131\uc219\ub3c4\ub97c \ud3c9\uac00\ud558\uace0, \ud5a5\ud6c4 \ucd94\uc9c4 \uacfc\uc81c\uc758 \uc6b0\uc120\uc21c\uc704\ub97c \uc815\ud558\uba70, \uc9c0\uc18d\uc801\uc73c\ub85c \ubc1c\uc804\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/span><br \/>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\uae30\uc220 \uc9c0\uc6d0 \uac00\uc774\ub4dc<\/h3>\n<p><span style=\"font-weight: 300;\">Genesys \ud658\uacbd\uc744 \ucd5c\uc801\uc758 \uc0c1\ud0dc\ub85c \uc720\uc9c0\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0 \ub9ac\uc18c\uc2a4\uc640 \uae30\uc220 \uc804\ubb38\uac00\ub97c \uc9c0\uc6d0\ud569\ub2c8\ub2e4.\u200b<\/span><br \/>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\ucee4\ubba4\ub2c8\ud2f0<\/h3>\n<p><span style=\"font-weight: 300;\">\uc5c5\uacc4 \uad00\uacc4\uc790\ub4e4\uacfc \uc18c\ud1b5\ud558\uace0, \uc9c8\ubb38\ud558\uba70, \uc720\uc0ac\ud55c CX \ubc0f AI \uacfc\uc81c\ub97c \ud574\uacb0\ud558\uace0 \uc788\ub294 \ub2e4\ub978 \uc774\ub4e4\uc758 \ub178\ud558\uc6b0\ub97c \ubc30\uc6b8 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\u200b<\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\uc628\ubcf4\ub529, \uad50\uc721 \ubc0f \uc778\uc99d<\/h3>\n<p><span style=\"font-weight: 300;\">\uc194\ub8e8\uc158 \ub3c4\uc785 \ubc0f \uc9c0\uc18d\uc801\uc778 \uc131\uc7a5\uc744 \uc9c0\uc6d0\ud558\ub294 \uad50\uc721, \ud559\uc2b5 \uacbd\ub85c, \uacf5\uc778 \uc790\uaca9\uc99d \ud504\ub85c\uadf8\ub7a8\uc744 \ud1b5\ud574 \uc5ed\ub7c9\uc744 \uac15\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\ube0c\ub79c\ub4dc \ud30c\ud2b8\ub108\uc2ed<\/h3>\n<p><span class=\"font-weight-normal\" style=\"font-weight: 300;\">\uace0\uac1d \ud504\ub85c\uadf8\ub7a8 \ubc0f \uc5b4\uc6cc\uc988\ub97c \ud1b5\ud574 \uadc0\uc0ac\uc758 \ud601\uc2e0\uc744 \uc120\ubcf4\uc774\uace0, \uc131\uacf5\uc744 \ucd95\ud558\ud558\uba70, \ub2e4\ub978 \ub9ac\ub354\ub4e4\uacfc \uad50\ub958\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\u200b<\/span>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%5D&#8221;][vc_row el_class=&#8221;forced-modern&#8221;][vc_column]<a class=\"component-cta-block card w-100 h-100 bgc-glass centered cta-text-start  vc_custom_1789127738270\"  style=\"--ob-bg-mobile:url();\"  href=\"\/ko-kr\/customer-success\/professional-services\" target=\"_blank\" rel=\"\"><div class=\"row align-items-center image-stack card-body\"><div class=\"col-content col-md-4\"><div class=\"content-container\"><h3>AI \uc774\ub2c8\uc154\ud2f0\ube0c \uac00\uc18d\ud654<\/h3>\n<p><span style=\"font-weight: 300;\">Genesys Professional Services\ub294 \uc790\ubb38 \uc11c\ube44\uc2a4, \uac80\uc99d\ub41c \uc2e4\ud589, AI \uc561\uc140\ub7ec\ub808\uc774\ud130\ub97c \ud1b5\ud574 \uadc0\uc0ac\uc758 \uc804\ub7b5\uc774 \uc2e4\uc9c8\uc801\uc778 \ube44\uc988\ub2c8\uc2a4 \uc131\uacfc\ub85c \uc774\uc5b4\uc9c0\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/span><\/p>\n<\/div><div class=\" btn-container mt-2\"><div class=\"btn btn-primary\">Professional Services \uc0b4\ud3b4\ubcf4\uae30<\/div><\/div><\/div><\/div><\/a><style type='text\/css'>\r .forced-modern .component-cta-block .card-body { padding: 1rem 2.5rem; }\r <\/style>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%5D&#8221;][vc_row][vc_column]<a class=\"component-cta-block card w-100 h-100 bgc-lgray centered cta-text-end \"  href=\"https:\/\/orchestrators.genesys.com\/home?product=genesys-cloud-cx\" target=\"_blank\" rel=\"\"><div class=\"row align-items-center image-stack card-body\"><div class=\"col-image col-md-6 flex-column justify-content-center img-top-container no-offset\"><img decoding=\"async\" width=\"540\" height=\"268\" class=\"rounded\" src=\"https:\/\/www.genesys.com\/media\/genesys-community_image.png\" alt=\"Team members collaborating around laptops in a bright office\" ><\/div><div class=\"col-content col-md-6 mt-1 mt-lg-0\"><div class=\"content-container\"><h3>\uc131\uacf5\uc5d0 \ud544\uc694\ud55c \ubaa8\ub4e0 \uac83\uc744 \ud55c\uacf3\uc5d0\uc11c \ub9cc\ub098\ubcf4\uc138\uc694<\/h3>\n<p><strong>Genesys Orchestrators<\/strong><\/p>\n<p><span style=\"font-weight: 300;\">Genesys Orchestrators\u2122 \ud504\ub85c\uadf8\ub7a8\uc740 \ud559\uc2b5, \uc9c0\uc6d0, \ucee4\ubba4\ub2c8\ud2f0, \uc778\uc99d\uc744 \ud558\ub098\uc758 \uacbd\ud5d8\uc73c\ub85c \ud1b5\ud569\ud569\ub2c8\ub2e4. Genesys \uc5ec\uc815\uc758 \ubaa8\ub4e0 \ub2e8\uacc4\uc5d0 \ub9de\uac8c \uc124\uacc4\ub41c \ub9ac\uc18c\uc2a4\ub97c \ud65c\uc6a9\ud558\uc5ec \uc5ed\ub7c9\uc744 \uac15\ud654\ud558\uace0, \ub3d9\ub8cc\ub4e4\uacfc \uc18c\ud1b5\ud558\uba70, AI \ub3c4\uc785\uc744 \uac00\uc18d\ud654\ud558\uc138\uc694.\u200b<\/span><\/p>\n<\/div><div class=\" btn-container mt-2\"><div class=\"btn btn-primary\">\uc5ec\uc815 \uc2dc\uc791\ud558\uae30<\/div><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_height%22%3A%22750px%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3\" style=\"text-align: center;\">\uace0\uac1d\uc740 \uc5b4\ub5bb\uac8c \uc0dd\uac01\ud558\uace0 \uc788\uc744\uae4c\uc694?<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column]<div class=\"component-customer-carousel default-layout\" data-current-active=\"0\" data-layout=\"default\" data-count=\"2\"><div class=\"carousel-main-row\"><div class=\"carousel-logo-col\"><div class=\"logo-nav-item active\"><a class=\"logo-nav\" aria-label=\"View ENGIE Australia &#038; New Zealand story\" title=\"ENGIE Australia &#038; New Zealand\" href=\"#600709\"><img decoding=\"async\" class=\"company-logo\" alt=\"Engie ogo\" src=\"https:\/\/www.genesys.com\/media\/ENGIE_logo-cropped.jpg\" width=\"1280\" height=\"448\"><\/a><\/div><div class=\"logo-nav-item\"><a class=\"logo-nav\" aria-label=\"View Virgin Atlantic story\" title=\"Virgin Atlantic\" href=\"#501563\"><img decoding=\"async\" class=\"company-logo\" alt=\"Virgin atlantic x300\" src=\"https:\/\/www.genesys.com\/media\/virgin-atlantic-x300.png\" width=\"300\" height=\"72\"><\/a><\/div><\/div><div class=\"carousel-content-col\"><button aria-label=\"Previous panel\" title=\"Previous panel\" class=\"prev-control carousel-controls hidden\"><\/button><div class=\"customer-content active\" data-href=\"600709\" data-index=\"0\"><a class=\"content-row w-100 bgc-glass\" tabindex=\"-1\" href=\"https:\/\/genesys.com\/customer-stories\/engie-australia-new-zealand\"><div class=\"customer-image-col\"><img decoding=\"async\" class=\"header-image\" alt=\"Upward view looking at utility poles and a sunrise sky\" src=\"https:\/\/www.genesys.com\/media\/ENGIE-hero-image.png\" width=\"1088\" height=\"612\"><\/div><div class=\"customer-quote-col\"><p class=\"quote-content mb-2 quote-size-lg\">\u201cGenesys Customer Success\ub294 \ucc98\uc74c\ubd80\ud130 \uae34\ubc00\ud558\uac8c \ud611\ub825\ud558\uba70 \ucd5c\uc801\uc758 \uc194\ub8e8\uc158\uc744 \uc81c\uc548\ud558\uace0, \uac1c\ubc1c \uacfc\uc815\uc744 \ud568\uaed8 \uc9c4\ud589\ud558\uba70, \uc194\ub8e8\uc158\uc774 \uc62c\ubc14\ub974\uac8c \ubc30\ud3ec\ub418\ub3c4\ub85d \uc644\ubcbd\ud558\uac8c \uc9c0\uc6d0\ud588\uc2b5\ub2c8\ub2e4. \uadf8 \ub355\ubd84\uc5d0 \uc6b0\ub9ac\ub294 \uace0\uac1d\uc774 \ud544\uc694\ub85c \ud558\ub294 \uac83\uc744 \uc801\uc2dc\uc5d0 \uc81c\uacf5\ud560 \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.\u201d<\/p><p class=\"customer-name text-18 font-weight-bold mb-0\">Purnima Gadiyar<\/p><p class=\"customer-title\">\ube44\uc988\ub2c8\uc2a4 \uc5ed\ub7c9 \ucd1d\uad04, Engie Australia & New Zealand\u200b<\/p><div class=\"btn-container\"><div class=\"btn btn-secondary small\">Read the story<\/div><\/div><\/div><\/a><\/div><div class=\"customer-content\" data-href=\"501563\" data-index=\"1\"><a class=\"content-row w-100 bgc-glass\" tabindex=\"-1\" href=\"https:\/\/genesys.com\/customer-stories\/virgin-atlantic\"><div class=\"customer-image-col\"><img decoding=\"async\" class=\"header-image\" alt=\"Customer story video thumbnail virgin atlantic\" src=\"https:\/\/www.genesys.com\/media\/customer-story_video-thumbnail_Virgin-Atlantic.jpg\" width=\"1216\" height=\"684\"><\/div><div class=\"customer-quote-col\"><p class=\"quote-content mb-2 quote-size-xl\">\u201cGenesys\uc640 \ud568\uaed8 AI \uc804\ub7b5\uc744 \ucd94\uc9c4\ud558\uba74\uc11c \ud55c \ub2e8\uacc4 \ub354 \ubc1c\uc804\ud560 \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.\u201d<\/p><p class=\"customer-name text-18 font-weight-bold mb-0\">\u2013 Louise Phillips<\/p><p class=\"customer-title\">\uace0\uac1d \uc13c\ud130 \ub2f4\ub2f9 \ubd80\uc0ac\uc7a5, Virgin Atlantic\u200b<\/p><div class=\"btn-container\"><div class=\"btn btn-secondary small\">Read the story<\/div><\/div><\/div><\/a><\/div><button aria-label=\"Next panel\" title=\"Next panel\" class=\"next-control carousel-controls\"><\/button><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-white&#8221; flair=&#8221;%5B%7B%22flair_height%22%3A%22750px%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row equal_height=&#8221;yes&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3\" style=\"text-align: center;\">Genesys \ud65c\uc6a9\uc744 \uadf9\ub300\ud654\ud558\ub294 \ucd94\ucc9c \ub9ac\uc18c\uc2a4<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column][\/vc_column][\/vc_row][vc_row background_color=&#8221;bgc-lgray&#8221; content_placement=&#8221;middle&#8221; el_id=&#8221;\ub370\ubaa8&#8221; el_class=&#8221;form-card&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h4\">\uc9c0\uc18d \uac00\ub2a5\ud55c \ubaa8\uba58\ud140 \ud655\ubcf4<\/h2>\n<p>Genesys Customer Success\ub294 \ucd08\uae30 \ub2e8\uacc4\uc758 \uc131\uacfc\ub97c \uc9c0\uc18d\uc801\uc778 \uc131\uacfc\ub85c \uc804\ud658\ud569\ub2c8\ub2e4. \ud300\uc774 \uc77c\uad00\ub41c \ubc29\ud5a5\uc73c\ub85c \ub098\uc544\uac00\uace0, \uc790\uc2e0\uac10\uc744 \uac00\uc9c0\uba70, \uc5d0\uc774\uc804\ud2f1 \uace0\uac1d \uacbd\ud5d8 \ubc0f \uc9c1\uc6d0 \uacbd\ud5d8\uc758 \ub2e4\uc74c \ub2e8\uacc4\uc5d0 \ub300\ube44\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud574 \ubcf4\uc138\uc694.\u200b[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  data-target=\".thank-you\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Welcome back<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\ubcf8\uc778\uc774 \uc544\ub2c8\uc138\uc694?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7014X000003Ag5zQAC\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/462259\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"page\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"ko-kr\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/462259\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"462259\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"\uc774\uba54\uc77c \uc8fc\uc18c\" placeholder=\"\uc774\uba54\uc77c \uc8fc\uc18c\">\n        <label for=\"fe192\">\uc774\uba54\uc77c \uc8fc\uc18c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"\uc774\ub984\">\n        <label for=\"fe190\">\uc774\ub984<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"\uc131\">\n        <label for=\"fe191\">\uc131<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"\ud734\ub300\ud3f0 \ubc88\ud638\">\n        <label for=\"fe215\">\ud734\ub300\ud3f0 \ubc88\ud638<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">\uc784\uc6d0<\/option><option value=\"VP\">\uace0\uc704 \uacbd\uc601\uc9c4<\/option><option value=\"Director\">\uc784\uc6d0\uae09 \uad00\ub9ac\uc790<\/option><option value=\"Manager\">\uc911\uac04 \uad00\ub9ac\uc790<\/option><option value=\"Principal\">\uc2e4\ubb34\uc790<\/option><option value=\"Engineer \/ Architect\">\uc5d4\uc9c0\ub2c8\uc5b4<\/option><option value=\"Consultant\">\ucee8\uc124\ud134\ud2b8<\/option><option value=\"Analyst\">\uc560\ub110\ub9ac\uc2a4\ud2b8<\/option><option value=\"Partner\">\ud611\ub825\uc0ac \ub2f4\ub2f9\uc790<\/option><option value=\"Staff\">Staff<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe219\">\uc9c1\ubb34<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">\uccad\uad6c<\/option><option value=\"Collections\">\uc218\uae08<\/option><option value=\"Contact Center Management\">\ucee8\ud0dd\uc13c\ud130 \uad00\ub9ac<\/option><option value=\"Customer Experience\">\uace0\uac1d \uacbd\ud5d8<\/option><option value=\"Customer Service\">\uace0\uac1d \uc11c\ube44\uc2a4<\/option><option value=\"Ecommerce\/Digital Channels\">\uc804\uc790 \uc0c1\uac70\ub798\/\ub514\uc9c0\ud138 \ucc44\ub110<\/option><option value=\"Finance\">\uc7ac\ubb34<\/option><option value=\"Human Resources\">\uc778\uc0ac<\/option><option value=\"Influencer\">\uc778\ud50c\ub8e8\uc5b8\uc11c<\/option><option value=\"Information Technology\">\uc815\ubcf4 \uae30\uc220<\/option><option value=\"IT Architecture\">IT \uc544\ud0a4\ud14d\ucc98<\/option><option value=\"IT Infrastructure\">IT \uc778\ud504\ub77c<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">\ub9c8\ucf00\ud305<\/option><option value=\"Operations \/ Process Management\">\uc6b4\uc601\/\ud504\ub85c\uc138\uc2a4 \uad00\ub9ac<\/option><option value=\"Production Management\">\uc0dd\uc0b0 \uad00\ub9ac<\/option><option value=\"Purchasing\">\uad6c\ub9e4<\/option><option value=\"Sales\">\uc601\uc5c5<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe218\">\uc5c5\ubb34 \uc601\uc5ed<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"\ud68c\uc0ac\uba85\">\n        <label for=\"fe193\">\ud68c\uc0ac\uba85<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Country<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">\uc2dc\/\ub3c4<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"\ud68c\uc0ac \uc6f9\uc0ac\uc774\ud2b8 \uc8fc\uc18c\">\n        <label for=\"fe801\">\ud68c\uc0ac \uc6f9\uc0ac\uc774\ud2b8 \uc8fc\uc18c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"\uc9c1\uae09\">\n        <label for=\"fe220\">\uc9c1\uae09<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">\ubc45\ud0b9<\/option><option value=\"Business Services\">\ube44\uc988\ub2c8\uc2a4 \uc11c\ube44\uc2a4(BPO)<\/option><option value=\"Capital Markets\">Capital Markets<\/option><option value=\"Communications\">Communications<\/option><option value=\"Consumer Products\">Consumer Products<\/option><option value=\"Defense & Intelligence\">Defense & Intelligence<\/option><option value=\"Education & Non-Profit\">Education & Non-Profit<\/option><option value=\"Energy & Utilities\">Energy & Utilities<\/option><option value=\"Entertainment\">\uc5d4\ud130\ud14c\uc778\uba3c\ud2b8<\/option><option value=\"Government\">\uc815\ubd80 \uae30\uad00<\/option><option value=\"Insurance\">\ubcf4\ud5d8<\/option><option value=\"Life Sciences\">Life Sciences<\/option><option value=\"Logistics\">Logistics<\/option><option value=\"Manufacturing\">Manufacturing<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Providers<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">\uae30\uc220<\/option><option value=\"Travel & Hospitality\">Travel & Hospitality<\/option><option value=\"Retail Banking\">Retail Banking<\/option><option value=\"Other\">\uae30\ud0c0<\/option>\n        <\/select>\n        <label for=\"fe221\">\uc0b0\uc5c5<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">\ub2e8\uc21c \ub9ac\uc11c\uce58<\/option><option value=\"Gathering business requirements\">\ube44\uc988\ub2c8\uc2a4 \uc694\uad6c \uc0ac\ud56d \uc218\uc9d1<\/option><option value=\"Comparing solutions\">\uc194\ub8e8\uc158 \ube44\uad50<\/option><option value=\"Ready for a conversation\">Genesys \ub2f4\ub2f9\uc790\uc640 \ub300\ud654<\/option>\n        <\/select>\n        <label for=\"fe222\">\uad00\uc2ec\uc815\ub3c4<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1 - 20\uc11d<\/option><option value=\"21-50\">21 - 50\uc11d<\/option><option value=\"51-100\">51 - 100\uc11d<\/option><option value=\"101-300\">101 - 300\uc11d<\/option><option value=\"301-500\">301 - 500\uc11d<\/option><option value=\"501-1000\">501 - 1000\uc11d<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">\ucee8\ud0dd\uc13c\ud130 \uc5c6\uc74c<\/option><option value=\"Don't Know\">\ubaa8\ub984<\/option>\n        <\/select>\n        <label for=\"fe225\">\uc0c1\ub2f4\uc11d \uc218<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">\ub124. Genesys \uc815\ubcf4\ub97c \uc774\uba54\uc77c \ub610\ub294 \uc804\ud654\ub97c \ud1b5\ud574 \uc81c\uacf5 \ubc1b\uaca0\uc2b5\ub2c8\ub2e4.<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">\uc81c\ub124\uc2dc\uc2a4\ucf54\ub9ac\uc544\ub85c\ubd80\ud130 \uc5f0\ub77d\ubc1b\uae30\ub97c \uc6d0\ud569\ub2c8\ub2e4.<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"OFF\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>By providing your information, you agree to our <a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">privacy policy<\/a>.<\/span><\/div><\/div><\/form><\/div>[vc_column_text css=&#8221;&#8221; el_class=&#8221;thank-you&#8221;]<\/p>\n<p class=\"h4 font-weight-regular\">\uad00\uc2ec\uc744 \uac00\uc838 \uc8fc\uc154\uc11c \uac10\uc0ac\ud569\ub2c8\ub2e4.<\/p>\n<p>\uadc0\ud558\uc758 \uc77c\uc815\uc5d0 \ub9de\ub294 \ub0a0\uc9dc\uc640 \uc2dc\uac04\uc744 \uc815\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c1\uc811 \uc5f0\ub77d\ub4dc\ub9ac\uaca0\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%5D&#8221; vib=&#8221;enable&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;7\/12&#8243;][vc_column_text css=&#8221;&#8221;] \uc5d0\uc774\uc804\ud2f1 \uc2dc\ub300\uc758 \uace0\uac1d \uc131\uacf5 [\/vc_column_text][\/vc_column][vc_column width=&#8221;5\/12&#8243;][vc_single_image image=&#8221;549487&#8243; css=&#8221;&#8221; si_alt_text=&#8221;\ucc45\uc0c1 \uc55e\uc5d0\uc11c \uc548\uacbd\uc744 \uc4f0\uace0 \ubbf8\uc18c\ub97c \uc9c0\uc73c\uba70 \ub178\ud2b8\ubd81 \uc791\uc5c5 \ubc0f \ub178\ud2b8 \ud544\uae30\ub97c \ud558\uace0 \uc788\ub294 \ubc31\ubc1c\uc758 \ub0a8\uc131&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;] \uc9c0\uc18d\uc801\uc778 \uac00\uce58 \uc2e4\ud604\uc744 \uc704\ud55c \ub4e0\ub4e0\ud55c \ud30c\ud2b8\ub108 [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column offset=&#8221;vc_col-md-offset-3 vc_col-md-6&#8243;][vc_column_text css=&#8221;&#8221;] \uadc0\uc0ac\uc758 \uace0\uac1d \uc131\uacf5 \uc5ec\uc815\uc740 Genesys\uc640 \ud30c\ud2b8\ub108\uac00 \ub418\ub294 \ubc14\ub85c \uadf8 \uc21c\uac04\ubd80\ud130 \uc2dc\uc791\ub429\ub2c8\ub2e4. \uc628\ubcf4\ub529\ubd80\ud130 [&hellip;]<\/p>\n","protected":false},"author":1263,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-462259","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/462259","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/users\/1263"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/comments?post=462259"}],"version-history":[{"count":20,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/462259\/revisions"}],"predecessor-version":[{"id":640917,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/462259\/revisions\/640917"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media?parent=462259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}