{"id":462256,"date":"2022-12-23T08:12:03","date_gmt":"2022-12-23T16:12:03","guid":{"rendered":"https:\/\/www.genesys.com\/genesys%ec%9d%98-%ed%98%81%ec%8b%a0"},"modified":"2023-01-08T17:56:56","modified_gmt":"2023-01-09T01:56:56","slug":"new-innovations","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/ko-kr\/cloud-platform\/new-innovations","title":{"rendered":"Genesys\uc758 \ud601\uc2e0"},"content":{"rendered":"

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Genesys \ud601\uc2e0\uc5d0 \ub300\ud574
\n\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uc138\uc694<\/h1>\n

Genesys\ub294 \uc138\uacc4 \ucd5c\uace0\uc758 \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \uc0c8\ub85c\uc6b4 \uae30\uc220 \uc2dc\ub300\ub97c \uc5f4\uace0 \uc788\uc2b5\ub2c8\ub2e4. Genesys\uc640 \ud568\uaed8\ud558\uc138\uc694.<\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][\/vc_column][\/vc_row][\/vc_section][vc_section background_color=”bgc-navy” flair=”%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D”][vc_row][vc_column][vc_column_text]<\/p>\n

\uac00\uc7a5 \ud601\uc2e0\uc801\uc778 \uace0\uac1d \uacbd\ud5d8 \ud074\ub77c\uc6b0\ub4dc \ud3ec\ud2b8\ud3f4\ub9ac\uc624<\/h2>\n

Genesys\ub294 \uc138\uacc4 \ucd5c\uace0\uc758 \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \uc0c8\ub85c\uc6b4 \uae30\uc220 \uc2dc\ub300\ub97c \uc5f4\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ucd5c\uc0c1\uc758 \ube44\uc988\ub2c8\uc2a4 \uc131\uacfc\ub97c \ub0b4\ub294 \uafb8\uc900\ud55c \ud601\uc2e0\uc744 \ud1b5\ud574 \uace0\uac1d\uc5d0\uac8c \uac00\uce58\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uac80\uc99d\ub41c \uacb0\uacfc\ub97c \uc81c\uacf5\ud558\ub294 \uc0ac\uc6a9 \uc0ac\ub840\ub294 Genesys \ud601\uc2e0 \uc804\ub7b5\uc758 \uae30\ubcf8 \uc6d0\uce59\uc785\ub2c8\ub2e4.<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

Genesys Cloud<\/h3>\n

Genesys Cloud\ub294 \ud0c1\uc6d4\ud55c \uae30\ub2a5\uacfc \uacbd\uc774\ub85c\uc6b4 \uc131\uc7a5\uc73c\ub85c \uc2dc\uc7a5\uc744 \ub2e8\ubc88\uc5d0 \uc0ac\ub85c\uc7a1\uc558\uc2b5\ub2c8\ub2e4. \ub6f0\uc5b4\ub09c \uc720\uc5f0\uc131\uc73c\ub85c \uc9c0\ub09c 2\ub144 \ub3d9\uc548 300\uac1c \uc774\uc0c1\uc758 \uc2e0\uae30\ub2a5\uc744 \ucd94\uac00\ud560 \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \uc62c\uc778\uc6d0 \uc194\ub8e8\uc158\uacfc \uacbd\ud5d8 \ud50c\ub7ab\ud3fc\uc744 \uc27d\uac8c \uc124\uce58\ud558\uace0 \uc2e4\ud589\ud560 \uc218 \uc788\ub294 Genesys Cloud<\/a> \ubc0f Genesys Cloud \ud50c\ub7ab\ud3fc<\/a>\uc740 \ubaa8\ub4e0 \uaddc\ubaa8\uc758 \uae30\uc5c5\uc5d0 \ud0c1\uc6d4\ud55c \uae30\ub2a5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

Genesys<\/h3>\n

Genesys\ub294 \ub300\uae30\uc5c5\uc5d0 \ud0c1\uc6d4\ud55c \uae30\ub2a5\uacfc \ub9de\ucda4\ud615 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uba70 \uc138\uacc4 \ucd5c\ub300 \ube0c\ub79c\ub4dc\uc758 \uace0\uac1d \uacbd\ud5d8\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \ubc1c\uc804\uc2dc\ud0a4\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc624\uc9c1 Genesys<\/a>\ub9cc\uc774 \ub2e4\ucc44\ub85c\uc6b4 \ubc30\ud3ec \uc635\uc158\uacfc \uae30\ub2a5\uc744 \ud1b5\ud574 \ucd5c\uace0\uc758 \uc720\uc5f0\uc131\uc744 \uc694\ud558\ub294 \uc2dc\uc7a5\uc758 \uace0\uc720\ud55c \uc694\uad6c\uc5d0 \uc751\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

Genesys AI<\/h3>\n

Genesys AI\ub294 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uac04\uc18c\ud654\ud558\uace0 \uace0\uac1d \uc804\ud658\uc728\uc744 \ub192\uc5ec \uace0\uac1d \uacbd\ud5d8\uc744 \ud601\uc2e0\ud569\ub2c8\ub2e4. \ub610\ud55c \uc2e0\ub8b0\uc640 \ucda9\uc131\ub3c4\ub97c \uad6c\ucd95\ud558\ub294 \ud0c1\uc6d4\ud55c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud55c \ubaa8\ub4e0 \ud65c\ub3d9\uc744 \uc218\ud589\ud569\ub2c8\ub2e4. \uc624\ub298\ub0a0 \uac00\uc7a5 \ud3ec\uad04\uc801\uc774\uace0 \uae34\ubc00\ud558\uac8c \ud1b5\ud569\ub41c \uc0c1\ub2f4\uc0ac \ubc0f AI \uc194\ub8e8\uc158\uc778 Genesys AI<\/a>\ub294 \ubaa8\ub4e0 \ube44\uc988\ub2c8\uc2a4\uac00 AI\uc5d0 \uae30\ubc18\ud55c \uace0\uac1d \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8\uc758 \uc7a0\uc7ac\ub825\uc744 \ud65c\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row content_placement=”middle”][vc_column width=”5\/12″][vc_column_text]<\/p>\n

Genesys\uc758 \ud601\uc2e0<\/h3>\n

\uc2dc\ub300\uc5d0 \ub4a4\ucc98\uc9c4 CX\ub85c\ub294 \uc0dd\uc874\uc744 \uc774\uc5b4\uac08 \uc218 \uc5c6\uc2b5\ub2c8\ub2e4. \ud074\ub77c\uc6b0\ub4dc\uac00 \uc81c\uacf5\ud558\ub294 AI, \uc571, \ub514\uc9c0\ud138 \uacbd\ud5d8, \uc9c1\uc6d0 \uc5ed\ub7c9 \uac15\ud654\uc5d0 \ub300\ud55c \ucd5c\uc2e0 \uc815\ubcf4\ub97c \uc0b4\ud3b4\ubcf4\uc138\uc694.[\/vc_column_text]

\ud68c\uc0ac \uc18c\uac1c<\/a><\/div>[\/vc_column][vc_column width=”1\/2″ offset=”vc_col-sm-offset-1″][vc_single_image image=”388719″][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section vib=”enable” g_section_text=”white” flair=”%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D” css=”.vc_custom_1625854368317{background-image: url(https:\/\/www.genesys.com\/media\/winter-innovations-billboard.jpg?id=388714) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_row][vc_column width=”1\/2″][vc_column_text] Genesys \ud601\uc2e0\uc5d0 \ub300\ud574 \uc790\uc138\ud788 \uc54c\uc544\ubcf4\uc138\uc694 Genesys\ub294 \uc138\uacc4 \ucd5c\uace0\uc758 \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \uc0c8\ub85c\uc6b4 \uae30\uc220 \uc2dc\ub300\ub97c \uc5f4\uace0 \uc788\uc2b5\ub2c8\ub2e4. Genesys\uc640 \ud568\uaed8\ud558\uc138\uc694. [\/vc_column_text][\/vc_column][vc_column width=”1\/2″][\/vc_column][\/vc_row][\/vc_section][vc_section background_color=”bgc-navy” flair=”%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D”][vc_row][vc_column][vc_column_text] \uac00\uc7a5 \ud601\uc2e0\uc801\uc778 \uace0\uac1d \uacbd\ud5d8 \ud074\ub77c\uc6b0\ub4dc \ud3ec\ud2b8\ud3f4\ub9ac\uc624 Genesys\ub294 \uc138\uacc4 \ucd5c\uace0\uc758 \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \uc0c8\ub85c\uc6b4 \uae30\uc220 \uc2dc\ub300\ub97c \uc5f4\uace0 \uc788\uc2b5\ub2c8\ub2e4. […]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":416910,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-462256","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/462256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/comments?post=462256"}],"version-history":[{"count":5,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/462256\/revisions"}],"predecessor-version":[{"id":462493,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/462256\/revisions\/462493"}],"up":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/416910"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media?parent=462256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}