{"id":458448,"date":"2018-04-13T05:15:44","date_gmt":"2018-04-13T05:15:44","guid":{"rendered":"https:\/\/www.genesys.com\/%ed%94%84%eb%a1%9c%ed%8e%98%ec%85%94%eb%84%90-%ec%84%9c%eb%b9%84%ec%8a%a4"},"modified":"2026-10-09T03:48:57","modified_gmt":"2026-10-09T10:48:57","slug":"professional-services","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/ko-kr\/customer-success\/professional-services","title":{"rendered":"\uacbd\ud5d8 \ud601\uc2e0\uc744 \uc704\ud55c \ud504\ub85c\ud398\uc154\ub110 \uc11c\ube44\uc2a4"},"content":{"rendered":"

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Genesys \ud504\ub85c\ud398\uc154\ub110 \uc11c\ube44\uc2a4<\/h1>\n

[\/vc_column_text]

\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/a><\/div>[\/vc_column][vc_column width=”1\/2″ offset=”vc_hidden-xs”][vc_single_image image=”454830″ si_max_width=”599px”][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row content_placement=”middle”][vc_column width=”5\/12″ offset=”vc_hidden-xs”][vc_single_image image=”454841″ css=”” si_max_width=”490px”][\/vc_column][vc_column width=”7\/12″][vc_column_text css=””]<\/p>\n

\ud601\uc2e0\uc744 \ub354 \ube60\ub974\uac8c \uacc4\ud68d\ud558\uace0, \uc2e4\ud589\ud558\uace0, \ud655\uc7a5\ud558\uc138\uc694.\u200b<\/h2>\n

Genesys \ud504\ub85c\ud398\uc154\ub110 \uc11c\ube44\uc2a4\ub294 \uc790\ubb38 \uc804\ubb38\uac00, AI \uc194\ub8e8\uc158 \uc544\ud0a4\ud14d\ud2b8, \uad6c\ucd95 \uc804\ubb38\uac00, \ud601\uc2e0 \ud300\uc774 \ud611\ub825\ud558\uc5ec \uace0\uac1d\uacfc \uc9c1\uc6d0\uc758 \uacbd\ud5d8\uc744 \ud601\uc2e0\ud558\uace0 \uae30\uc5c5\uc758 \uc2e4\uc9c8\uc801\uc778 \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc744 \uacac\uc778\ud558\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \ud2b9\ud788, \uc778\uacf5\uc9c0\ub2a5(AI) \uc561\uc140\ub7ec\ub808\uc774\ud130, \ud575\uc2ec \uc0ac\uc6a9 \uc0ac\ub840 \uc124\uacc4, \ubcc0\ud654 \uad00\ub9ac, \ub370\uc774\ud130 \uc804\ub7b5, \ud1b5\ud569 \ubc0f \ub9de\ucda4\ud615 \uc194\ub8e8\uc158\uae4c\uc9c0 \uc544\uc6b0\ub974\ub294 \ub2f9\uc0ac\uc758 \ub3c5\ubcf4\uc801\uc778 \uc804\ubb38\uc131\uc744 \ubc14\ud0d5\uc73c\ub85c \ud601\uc2e0\uc744 \ub354\uc6b1 \uc2e0\uc18d\ud558\uac8c \uc2e4\ud589\ud558\uace0 \ub3c4\uc785 \ubc0f \uad6c\ucd95 \uacfc\uc815\uc758 \ubcf5\uc7a1\uc131\uc744 \ucd5c\uc18c\ud654\ud569\ub2c8\ub2e4.\u200b[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=”%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D”][vc_row][vc_column offset=”vc_col-sm-offset-0″][vc_column_text css=””]<\/p>\n

\uc2e0\uc18d\ud558\uba74\uc11c\ub3c4 \uccb4\uacc4\uc801\uc778 \ud601\uc2e0\uc744 \ub3d5\ub294 \uc804\ubb38\uac00 \uc11c\ube44\uc2a4\u200b<\/h2>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=”yes”][vc_column width=”1\/2″][vc_column_text css=””]<\/p>\n

\uc790\ubb38 \ubc0f \ubcc0\ud654 \uad00\ub9ac\u200b<\/h3>\n

\uc6b0\uc120\uc21c\uc704\ub97c \uc815\uc758\ud558\uace0 \uc774\ud574 \uad00\uacc4\uc790\uc758 \uc758\uacac\uc744 \uc870\uc728\ud558\uba70 \ud601\uc2e0\uc744 \uc900\ube44\ud558\ub3c4\ub85d \ub3c4\uc640\ub4dc\ub9bd\ub2c8\ub2e4. Genesys\uc758 \uc790\ubb38 \uc11c\ube44\uc2a4\ub294 \uadc0\uc0ac\uc758 \ube44\uc804\uc744 \uc2e4\uc9c8\uc801\uc778 \uc2e4\ud589\uc73c\ub85c \uc62e\uae30\ub294 \ub370 \ud544\uc694\ud55c \uc804\ub7b5, \uc6b4\uc601 \ubaa8\ub378, \ubcc0\ud654 \uc811\uadfc \ubc29\uc2dd\uc744 \uad6c\uccb4\ud654\ud569\ub2c8\ub2e4.\u200b[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_column_text css=””]<\/p>\n

AI \uac00\uc18d\ud654 \uc11c\ube44\uc2a4\u200b<\/h3>\n

\ub3c4\uc785 \ubc0f \ubc30\ud3ec\ub97c \ub2e8\uc21c\ud654\ud558\uace0, \ubcf5\uc7a1\uc131\uc744 \uc904\uc774\uba70, \uac00\uce58 \ucc3d\ucd9c \uc2dc\uc810\uc744 \uc55e\ub2f9\uae30\ub3c4\ub85d \uc124\uacc4\ub41c \uc11c\ube44\uc2a4\ub97c \ud1b5\ud574 AI \uc0ac\uc6a9 \uc0ac\ub840\ub97c \ube60\ub974\uac8c \ud65c\uc131\ud654\ud569\ub2c8\ub2e4. AI \uac00\uc18d\ud654<\/a>\uc5d0 \ub300\ud574 \uc790\uc138\ud788 \uc54c\uc544\ubcf4\uc138\uc694.<\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_column_text css=””]<\/p>\n

AI \uc194\ub8e8\uc158 \uc544\ud0a4\ud14d\ud2b8\u200b<\/h3>\n

\ubd84\uc57c\ubcc4 AI \uc804\ubb38\uac00\uc758 \uc9c0\uc6d0\uc744 \ud1b5\ud574 \ucd5c\uc801\uc758 \uc0ac\uc6a9 \uc0ac\ub840\ub97c \ubc1c\uad74\ud558\uace0, \uccb4\uacc4\uc801\uc778 \uc194\ub8e8\uc158 \uc124\uacc4\ub97c \uc548\ub0b4\ud558\uba70, \ube44\uc988\ub2c8\uc2a4\uc5d0 \ubbf8\uce58\ub294 \ud6a8\uacfc\ub97c \ube60\ub974\uac8c \uac80\uc99d\ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_column_text css=””]<\/p>\n

\ubc30\ud3ec \ubc0f \ud1b5\ud569\u200b<\/h3>\n

\ubcf5\uc7a1\uc131\uc744 \uc904\uc774\uace0 \ub9ac\uc2a4\ud06c\ub97c \uad00\ub9ac\ud558\uba70 \uc131\uacf5\uc801\uc778 \uad6c\ud604\uc744 \uc9c0\uc6d0\ud558\ub294 \uc785\uc99d\ub41c \ubc29\ubc95\uc73c\ub85c Genesys \uc194\ub8e8\uc158\uc744 \uad6c\ud604\ud558\uace0, \uad6c\uc131\ud558\uace0, \uc5f0\uacb0\ud569\ub2c8\ub2e4.\u200b<\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_column_text css=””]<\/p>\n

\ub370\uc774\ud130 \ubc0f \uc5ec\uc815 \uc900\ube44\u200b\u200b<\/h3>\n

\uc0ac\ub78c, \ud504\ub85c\uc138\uc2a4, \ub370\uc774\ud130, \uc2dc\uc2a4\ud15c\uc744 \uc5f0\uacb0\ud558\ub294 \ub370\uc774\ud130 \uc804\ub7b5, \uac70\ubc84\ub10c\uc2a4, \uc5ec\uc815 \uad00\ub9ac, \uc900\ube44\ub3c4 \ub4f1\uc744 \uac80\ud1a0\ud558\ub294 \uc11c\ube44\uc2a4\ub97c \ud1b5\ud574 AI \ubc0f \uacbd\ud5d8 \ud601\uc2e0\uc758 \ud0c4\ud0c4\ud55c \uae30\ubc18\uc744 \ub9c8\ub828\ud569\ub2c8\ub2e4.\u200b\u200b[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_column_text css=””]<\/p>\n

\ud601\uc2e0 \ubc0f \ucd5c\uc801\ud654\u200b<\/h3>\n

Genesys \ud601\uc2e0 \uc804\ubb38\uac00\uc640 \ud568\uaed8 \ucc28\ubcc4\ud654\ub41c \uc194\ub8e8\uc158\uc744 \uc124\uacc4\ud558\uace0, \ud504\ub85c\ud1a0\ud0c0\uc785\uc744 \uc81c\uc791\ud558\uba70, \uc9c0\uc18d\uc801\uc73c\ub85c \ubc1c\uc804\uc2dc\ucf1c \ub098\uac11\ub2c8\ub2e4. Genesys AppFoundry\u00ae \ub9c8\ucf13\ud50c\ub808\uc774\uc2a4\u200b<\/a>\uc5d0\uc11c \uc0ac\uc804 \uc81c\uc791\ub41c \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uacfc \ud1b5\ud569\uc744 \uc0b4\ud3b4\ubcf4\uc138\uc694.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row r_gutter_size=”gutter-small” equal_height=”yes”][vc_column width=”1\/3″]

\uc81c\ud488 \uc9c0\uc6d0<\/h3>\n

Genesys \uc194\ub8e8\uc158\uc758 \uc6d0\ud65c\ud55c \uc6b4\uc601\uc744 \ub3d5\ub294 \uae00\ub85c\ubc8c \uc9c0\uc6d0 \ub9ac\uc18c\uc2a4\ub97c \ud65c\uc6a9\ud574 \ubcf4\uc138\uc694.\u200b<\/p>\n<\/div>

\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=”1\/3″]

\uad50\uc721<\/h3>\n

\uc194\ub8e8\uc158 \ub3c4\uc785\uacfc \uc9c0\uc18d\uc801\uc778 \uc131\uc7a5\uc744 \uc9c0\uc6d0\ud558\ub294 \uad50\uc721, \ud559\uc2b5 \uacbd\ub85c, \uc778\uc99d \ud504\ub85c\uadf8\ub7a8\uc744 \ud1b5\ud574 \uc804\ubb38 \uc5ed\ub7c9\uacfc \uc790\uc2e0\uac10\uc744 \ud0a4\uc6b0\uc138\uc694.\u200b<\/p>\n<\/div>

\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=”1\/3″]

\uace0\uac1d \uc131\uacf5<\/h3>\n

\uadc0\uc0ac\uc758 \ube44\uc988\ub2c8\uc2a4\ub97c \uae4a\uc774 \uc774\ud574\ud558\ub294 \uc804\ub2f4 \ud30c\ud2b8\ub108\uc640 \ud568\uaed8 \ud22c\uc790 \ud6a8\uacfc\ub97c \uadf9\ub300\ud654\ud558\uc138\uc694.\u200b<\/p>\n<\/div>

\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text css=””]<\/p>\n

\uace0\uac1d\uc740 \uc5b4\ub5bb\uac8c \uc0dd\uac01\ud558\uace0 \uc788\uc744\uae4c\uc694?<\/h2>\n

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